MultiFreight

What MultiFreight does

MultiFreight Limited is a UK-based, privately-held software company that provides integrated freight management solutions to freight forwarders, customs brokers, NVOCCs, 3PL/4PL providers, liner agents, and transport operators across 31 countries. The company was established in 1973 as Security Computing Services Ltd, pivoted exclusively to freight and shipping in 1994 following a management buyout, launched its flagship MultiFreight product in 1995, and rebranded to MultiFreight in April 2014. The platform is built on Progress OpenEdge (20+ years) and hosted on AWS since 2011, supporting all major transport modes (air, ocean, road, rail, courier, intermodal) through a centralised database that eliminates double-keying across modules.

The core offering is a modular suite: MultiFreight (central freight management), MultiShed (HMRC-accredited customs declarations for CDS/CHIEF/NCTS/EMCS/ICS2), MultiStock (warehouse management with bonded stock and multi-currency billing), MultiAnalytics (BI/reporting), MultiTrack (customer-facing track-and-trace portal), MultiChain (purchase order and supply chain management), MultiDox (digital mailroom/AP automation), and a Liner & Ships Agency module. Recent additions include AI-powered automation through the Nexus Flow-AI partnership (June 2026), maritime AI insights (October 2025), and a cloud finance integration with iplicit (May 2026). Pre-built integrations connect to major accounting platforms (Sage, QuickBooks, Navision, Xero, OpenAccounts at 40%+ of customers, Shireburn) and UK port community systems (CCS-UK, MCP Destin8, CNS).

MultiFreight generates revenue through four streams: monthly per-Authorised-User SaaS subscriptions, on-premise perpetual software licenses, annual support and maintenance contracts indexed to UK RPI, and professional services (training, consultancy, and bespoke development). Distribution is exclusively direct—enterprise field sales for large accounts and inside sales through website/telephone for inbound and SMB enquiries—with no channel partners or resellers. The company is HMRC-accredited, a founding member of AFSS, an associate member of BIFA, and operates from its Ipswich headquarters with no disclosed subsidiaries, external investors, or funding rounds since the 1994 management buyout.

Name

MultiFreight

Legal name

MultiFreight Limited

Website

https://multifreight.com

Company type

Private

Founded year

1973

Operating status

Operating

Headcount range

11–50 employees

Short description

MultiFreight provides integrated multi-modal freight management software for freight forwarders, customs brokers, NVOCCs, and 3PL providers across 31 countries, combining core forwarding, HMRC-accredited customs, warehousing, BI, and track-and-trace modules via a centralised Progress OpenEdge platform deployed on AWS.

Ownership category

akta.pro rank

Product category

Freight Management Software

NAICS

Freight Transportation Arrangement (488510)

SIC

Arrangement Of Transportation Of Freight & Cargo (4731)

akta.pro primary industry

Customs Declaration & Filing (Import/Export Entry) Platforms (TLAEAOAA)

Keywords

• Freight management software
• Customs declaration software
• Warehouse management system
• Logistics software solutions
• Supply chain management

Headquarters

HQ city

Ipswich

HQ country

United Kingdom

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales

Revenue model

1. SaaS Subscription (Hosted Services): MultiFreight generates recurring revenue through monthly subscription fees charged per Authorised User for cloud-hosted services. Fees are calculated based on the number of users registered in the month prior to invoice and are payable monthly in arrears within 7 days. The company offers both SaaS/cloud deployment and on-premise perpetual licensing options, with subscription fees increasing annually at the company's discretion (with 30 days' notice).
2. On-Premise Perpetual Licensing: Customers can purchase perpetual software licenses with an upfront fee, along with annual support and maintenance fees. The license grants non-exclusive rights to use the software, with maintenance releases and updates provided throughout the term.
3. Professional Services (Training & Consultancy): MultiFreight provides paid training courses (delivered on-premise, at their Ipswich HQ, or online) covering system administration, document template design, user training, management reporting, rates and tariffs, MultiAnalytics, and MultiShed Customs. Consultancy services include project delivery, out-of-the-box installation for small deployments, and health checks.
4. Support & Maintenance: Annual support and maintenance fees charged for providing software updates, bug fixes, maintenance releases, and customer support during standard business hours (9am-5pm, Monday-Friday). Charges are reviewed annually, typically indexed to the UK Office of National Statistics RPI. Enhanced support outside standard hours is available at prevailing rates.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

MultiFreight develops and sells an integrated, multi-modal freight management software platform for freight forwarders, customs brokers, NVOCCs, and logistics providers. The core MultiFreight product handles air, ocean, road, rail, and courier operations with bookings, groupages, document management, invoicing, and reporting, and is complemented by add-on modules including MultiShed (UK customs declarations), MultiStock (warehouse management), MultiAnalytics (business intelligence), MultiTrack (customer tracking portal), MultiChain (supply chain/Purchase Order management), MultiDox (digital mailroom), and a Liner & Ships Agency module. The platform is deployed as cloud/SaaS or on-premise, with subscription or perpetual licensing.

Product overview

MultiFreight is an integrated suite of logistics software solutions centered on the MultiFreight core freight management platform. The architecture combines a unified core product with modular add-on extensions: MultiFreight handles the primary freight forwarding operations (air, ocean, road, rail, courier, intermodal), while integrated modules extend capabilities into warehousing (MultiStock WMS), business intelligence (MultiAnalytics), customer portal/track-and-trace (MultiTrack), customs declarations (MultiShed), purchase order/supply chain management (MultiChain), digital mailroom/document automation (MultiDox), and liner/ships agency. A new AI capability (Nexus Flow-AI, partnership-enabled) automates customs and logistics tasks. Deployment options include cloud/SaaS and on-premise, with SaaS launched in 2011 and perpetual licensing also available.

Differentiator

Problem solved

Functional benefit

Brands

• MultiStock: Warehouse Management software solution for complete control of customers supply chain and warehouse activities.
• MultiAnalytics
• MultiTrack
• MultiShed
• MultiChain
• MultiDox

Products and services

• MultiFreight (Core Freight Management Platform) Centralised, multi-modal freight management software handling air, ocean, road, rail, courier, and intermodal operations. Includes bookings, groupages/consoles, document management, sales invoicing, accruals, credit control, CRM, quotations, rates and tariffs, workflow management, and reporting. Available as cloud/SaaS or on-premise deployment. For freight forwarders, customs brokers, NVOCCs, and logistics providers.
• MultiShed (UK Customs Declaration Software) HMRC-accredited UK customs declaration and entry software supporting Air, Sea, Road, and RoRo declarations for CHIEF and CDS (Customs Declaration Service), including NCTS, CFSP, ETSF, GB S&S (ENS), EMS, EMCS, and ICS2. Includes AEO reporting and AI workflows. Can be purchased standalone or integrated with MultiFreight. For customs brokers, freight forwarders, and logistics providers handling UK/European customs.
• MultiStock (Warehouse Management System) Warehouse management software supporting multiple warehouses and multi-structure configurations (racking, floor zones, liquid storage). Includes bonded stock tracking, automated multi-currency billing, and reporting. Fully integrated with MultiFreight to eliminate double-keying. For 3PL/4PL providers and freight forwarders with warehousing operations.
• MultiAnalytics (Business Intelligence) Business intelligence reporting tool providing full data visibility across MultiFreight data. Enables interactive flexible queries, custom reports, KPI dashboards, scheduled statistical reports emailed to directors and customers, and graphical dashboard reporting using cloud data warehousing technology. For freight forwarders and logistics providers' management teams.
• MultiTrack (Customer Tracking Portal) Cloud-based track-and-trace portal providing 24x7 access to booking information, documents (PODs, bills of lading, invoices, customs documents), automated carrier updates, event and milestone visibility, branded customer portal, and online booking capabilities. For freight forwarders' customers requiring shipment visibility.
• MultiDox (Digital Mailroom) Digital mailroom service automating processing of incoming paper and electronic documents using document scanning and capture technologies. Includes automatic attachment of documents to jobs, purchase invoice matching, batch POD processing, and HMRC compliance. Fully integrated with MultiFreight and MultiTrack. For freight forwarders' finance and operations teams.
• MultiChain (Supply Chain / Purchase Order Management) Purchase order and supply chain management solution handling order standardisation, consolidation, location and status tracking, supply monitoring, shipment building, and remote access for agents and overseas factories. Available as cloud and on-premise deployments. For freight forwarders and supply chain managers handling purchase orders.
• Liner & Ships Agency Module Extends MultiFreight's sea freight capabilities with liner agency functions including export and import shipments, voyage management, vessel-level updating, third-party system integration, transport arranging, and automated costing and invoicing. For liner agencies, ships agents, and NVOCCs.
• MultiFreight SaaS (Cloud Deployment) SaaS deployment option for the MultiFreight platform, hosted on AWS infrastructure with monthly per-user subscription billing. Includes a 'Starter Edition' for companies with up to 5 users. For mid-market and enterprise freight forwarders seeking cloud delivery.
• Training and Consultancy Services Paid training courses delivered on-premise, at MultiFreight's Ipswich HQ, or online, covering system administration, document template design, user training, management reporting, rates and tariffs, MultiAnalytics, and MultiShed Customs. Consultancy services include project delivery, out-of-the-box installation for small deployments, health checks, and bespoke development by in-house developers. For MultiFreight customers needing implementation and capability uplift.

Quantifiable outcome

• Increased operational accuracy through streamlined workflows, centralised database, and elimination of double-keying
• +3 more outcomes

Named customers7 records

Segments6 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration11 records

AI capability5 records

Feature9 records

Partnerships

16 partnerships are on record, tiered innovation, core infrastructure, core technology, strategic, integrated module, supporting, core strategic, core integration, influential and regional.

• Nexus Flow-AIinnovationStrategic or Co-development Partner · 23 June 2026MultiFreight announced a new partnership to deliver AI-powered customs and logistics automation through Nexus Flow-AI — an AI-powered Virtual Clerk for customs, freight and logistics teams. This represents MultiFreight's investment in AI-driven automation for the platform.
• Amazon Web Services (AWS)core infrastructureTechnology or Integration · 1 January 2011MultiFreight has been an AWS partner for cloud computing since 2011. AWS provides the underlying cloud infrastructure (including EC2 and S3) for MultiFreight's SaaS/cloud deployment options.
• Progress (Progress OpenEdge)core technologyTechnology or IntegrationProgress technology has been at the core of MultiFreight's software solutions for over 20 years. Progress OpenEdge serves as the foundational development platform for the MultiFreight product suite.
• Advanced Business SolutionsstrategicTechnology or IntegrationMultiFreight has implemented Advanced's OpenAccounts financial management solution with MultiFreight for more than 40% of its customer base. The integration provides freight-specific accounting features including contra processing and multi-currency support.
• DMR (Document Management Records)integrated moduleTechnology or IntegrationMultiFreight integrates DMR's 'MultiDox' digital mailroom and Accounts Payable Automation service into the MultiFreight product. DMR is a global leader in end-to-end accounts payable automation for the freight and logistics sector.
• AltovasupportingTechnology or IntegrationAltova provides data management, software development, and data integration tools (including XMLSpy, MapForce) that assist MultiFreight's development team with data-related development tasks. Altova serves over 5.3 million users including 91% of Fortune 500 organisations.
• AFSS (Association of Freight Software Suppliers)core strategicStrategic or Co-development PartnerMultiFreight is a founding member of AFSS, which is recognised by HM Customs & Revenue and BIFA. AFSS represents the freight software supplier community on customs consultation and working groups, including CDS transition planning.
• MCP Plc (Maritime Cargo Processing / Destin8)core integrationTechnology or IntegrationMultiFreight works in close partnership with MCP Plc, the UK's leading port community systems specialist. Integration with Destin8 connects MultiFreight users with port and terminal operators, shipping lines, and UK Customs for streamlined port operations.
• CCS-UKcore integrationTechnology or IntegrationCCS-UK provides a secure, hosted service enabling free flow of data between freight agents, airlines, and UK Customs to speed clearance at UK airports. MultiFreight integrates with CCS-UK for automated customs clearance processing.
• CNS (Community Network Services)core integrationTechnology or IntegrationCNS provides services to businesses in the air and maritime logistics industries, connecting shipping lines, ports, freight forwarders, and hauliers with Customs. MultiFreight integrates with CNS for customs and port community connectivity.
• BIFA (British International Freight Association)influentialStrategic or Co-development PartnerMultiFreight is an associate member of BIFA, the trade association for UK-registered companies engaged in the international movement of freight by all modes. Membership provides industry representation and access to BIFA's training resources.
• FPUA (Felixstowe Port Users' Association)regionalStrategic or Co-development PartnerThe FPUA is a pro-active, independent body for companies conducting business activity at the Port of Felixstowe. MultiFreight is actively involved with FPUA, sponsoring the annual Charity Golf Day and supporting FPUA events.
• CargoSmartsupportingTechnology or IntegrationCargoSmart provides global shipment management software solutions enabling shippers, consignees, logistics service providers, NVOCCs, and ocean carriers to improve planning and on-time deliveries, connected to over 40 ocean carriers.
• GT NexussupportingTechnology or IntegrationGT Nexus builds comprehensive global trade and logistics software solutions with global infrastructure and service provider connections, delivered as a service over the web.
• DescartessupportingTechnology or IntegrationDescartes provides on-demand, SaaS solutions focused on improving productivity, performance, and security of logistics businesses through its Global Logistics Network, integrating over 35,000 trading partners.
• iplicitstrategicTechnology or IntegrationMultiFreight partnered with iplicit to offer customers a fully integrated cloud finance solution alongside its logistics platform, expanding the financial management capabilities available within the MultiFreight ecosystem.

Scale indicators5 records

Recent moves8 records

Expansion highlights5 records

Direct peers

• CargoWise (WiseTech Global): CargoWise is the global market-leading freight forwarding and customs software platform, operated by ASX-listed WiseTech Global. It is the most directly comparable competitor to MultiFreight in mid-market and enterprise freight forwarding — and notably lost Spatial Global to MultiFreight after a 17-year incumbent relationship.
• Riege Software: Riege is a German-headquartered provider of freight forwarding and customs software for air, ocean, and road transport, with strong presence in DACH and Europe. It is the closest continental European competitor to MultiFreight's niche freight forwarding platform and customs module.
• AEB: AEB provides customs declaration, trade compliance, and freight forwarding software, particularly strong in Germany and Europe. Now part of E2open, AEB directly overlaps MultiFreight's MultiShed customs platform and broader forwarding functionality.
• Magaya: Magaya offers freight forwarding, customs brokerage, and warehouse management software aimed at SMB and mid-market forwarders. Its multi-modal product set and per-user SaaS pricing make it a direct alternative to MultiFreight in the same customer segments.

Broad incumbents

• Descartes Systems Group: Descartes is a broad logistics technology platform covering customs (Visual Compliance), TMS, and the Global Logistics Network integrating 35,000+ trading partners. Listed as a MultiFreight integration partner but competes broadly across freight forwarding, customs, and transport management.
• SAP Transportation Management: SAP TM is the transportation management module within SAP's broader ERP/supply chain suite. It targets large enterprises with global logistics needs and competes with MultiFreight at the top end of the market where SAP's installed base anchors freight-related software decisions.
• Oracle Transportation Management: Oracle TMS, part of Oracle's SCM Cloud suite, addresses multi-modal transportation planning and execution for global enterprises. It is a broad incumbent alternative for larger logistics organisations evaluating freight software platforms.
• Blue Yonder: Blue Yonder (formerly JDA) provides supply chain and logistics execution software including transportation management and warehouse management. As a broad incumbent it overlaps with MultiFreight's WMS and TMS-adjacent capabilities at the enterprise end of the market.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/MultiFreightLTD
• Facebookfacebook.com/Multifreight
• LinkedInlinkedin.com/company/multifreight-limited

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about MultiFreight