Photo Tech Repair Service

What Photo Tech Repair Service does

Photo Tech Repair Service is a privately held camera and lens repair service company founded in 1968, currently operating from a 15,000 square foot consolidated facility at 58 Hobart Street in Hackensack, New Jersey, where it relocated in 2026 from a 3,300 square foot Manhattan location. The company services digital SLR, mirrorless, film, and point-and-shoot cameras as well as camcorders and lenses, and holds authorized repair-center status from Canon, Sony, FujiFilm, and Sigma. Its 20+ factory-trained technicians, including three dedicated to sensor cleaning, use specialized calibration equipment such as Collimeters, Optical Alignment Stands, and Projectors to restore equipment to manufacturer specifications, and the firm self-describes as the busiest walk-in photographic repair center in the United States.

The business operates a pay-as-you-go revenue model with unit pricing across distinct service lines: camera and lens repair, sensor cleaning ($50 for crop sensors, $75 for full frame), diagnostics ($10–$55 for lenses and bodies, with a $150 minimum bench fee for pro-camcorders), and expedited rush service. Diagnostic fees are credited toward the final repair if the customer approves the work. Photo Tech services 20+ sensor cleaning units daily and 80% of digital cameras in-house, with a standard repair turnaround of 3–5 business days and same-day sensor cleaning for units received before 1pm; warranty coverage ranges from 30 days for minor repairs to 6 months for manufacturer-authorized work.

Customers include professional photographers, hobbyists, tourists visiting New York City, and government agencies, with named trusted relationships spanning the NYPD, B&H Photo, Adorama, and NY Daily News. Distribution combines walk-in retail at the Hackensack facility, Manhattan courier pickup, Uber courier, and nationwide shipping via UPS, FedEx, and USPS. The company markets through a blog, social media (Facebook, Twitter, LinkedIn, YouTube), Yelp reviews, and event partnerships at Photo Plus Expo, B&H Event Space, Mike's Camera (Colorado), and Precision Camera. No external funding rounds, acquisitions, subsidiaries, or AI/ML capabilities are documented in the source data.

Name

Photo Tech Repair Service

Legal name

Photo Tech Repair Service, Inc.

Website

https://phototech.com

Company type

Private

Founded year

1968

Operating status

Operating

Headcount range

11–50 employees

Short description

Photo Tech Repair Service is a privately held, 58-year-old camera and lens repair company in Hackensack, NJ with 20+ factory-trained technicians. An authorized service center for Canon, Sony, FujiFilm, and Sigma, it serves professional photographers, hobbyists, tourists, and government agencies.

Ownership category

akta.pro rank

Headquarters

HQ city

New York

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Infrastructure, Marketing or Sales

Revenue model

1. Camera and Lens Repair Services: Professional repair services for digital SLR, mirrorless, film, and point-and-shoot cameras, as well as lenses. Services include complete cleaning, lubrication and adjustment. Revenue generated through diagnostic fees (credited toward service), labor costs, and parts replacement.
2. Sensor Cleaning Services: On-site sensor cleaning service with same-day turnaround. Performed by dedicated technicians trained in sensor maintenance. $50 for crop size sensors, $75 for full size sensors.
3. Diagnostic Services: Equipment evaluation and diagnostic assessment. Charges between $10 to $55 for lenses and bodies, minimum $150 bench fee for pro-camcorders. Diagnostic fees are credited toward service if repair is approved.
4. Expedited/Rush Service: Rush service option for professionals requiring 24-48 hour turnaround. Additional rush fee applies.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels9 records

Core offering

Photo Tech Repair Service is a camera and lens repair company that provides diagnostics, maintenance, and repair for mirrorless, DSLR, digital compact, SLR/film, and camcorder equipment. As an authorized service center for Canon, Sony, FujiFilm, and Sigma, the company delivers factory-standard repairs using specialized optical alignment and inspection tools. It serves individual photographers, professional photo studios, government agencies, and camera retailers through walk-in, mail-in, and courier-based service options.

Product overview

Photo Tech Repair Service is a physical camera repair service center offering repair and maintenance for photographic equipment. The company operates as a single unified service with multiple specialized repair categories: Mirrorless Camera Repair, Digital SLR Camera Repair, Digital Camera Repair, SLR/Film Camera Repair, Camcorder Repair, Lens Repair, and Sensor Cleaning. All repairs are performed at their New Jersey facility using factory-trained technicians and professional calibration equipment. The company also offers an estimate submission system and diagnostic services as supporting features.

Differentiator

Problem solved

Functional benefit

Products and services

• Mirrorless Camera Repair
• Digital SLR (DSLR) Camera Repair
• Digital Compact Camera Repair
• SLR / Film Camera Repair
• Camcorder Repair Repair services for consumer and professional camcorders, including mechanical, electronic, and lens-related issues. Serves individual videographers and event shooters.
• Lens Repair
• Sensor Cleaning
• Camera Repair Estimates / Diagnostics Professional diagnostic and written repair estimate service, with the diagnostic fee credited toward the final repair cost when the customer proceeds.
• Camera Repair Rush Service Expedited camera and lens repair service with faster turnaround, designed for time-sensitive cases such as tourist trips, scheduled shoots, and professional engagements.
• Manhattan Camera Repair Courier Service Courier-based pickup and drop-off service for camera and lens repair customers located in Manhattan, providing convenient access for urban clients and tourists.

Quantifiable outcome

• Same-day sensor cleaning available for units received before 1pm
• +3 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

13 partnerships are on record, tiered minor and core.

• Allstate Protection PlansminorGTM or Marketing Partner · 26 June 2026Co-hosted free camera and lens cleaning event at B&H Event Space. B&H's protection plan provider partnering for community event.
• Lensrentals.comminorGTM or Marketing Partner · 21 November 2019Featured on The Lensrentals Podcast Episode #9 discussing lens repair and maintenance topics. Educational content partnership.
• Mike's CameraminorGTM or Marketing Partner · 27 May 2019Event partnership at Mike's Camera Tent Events in Boulder, Colorado. On-site camera cleaning and promotion services at camera retailer events.
• Precision CameraminorGTM or Marketing Partner · 1 January 2018Event partnership for Precision Camera Events. On-site camera services at retailer events.
• Sony Pro SupportcoreGTM or Marketing Partner · 19 October 2017Partnership at Photo Plus Convention for free sensor and lens cleaning services. Co-marketing at major photography trade show.
• FUJIFILMcoreTechnology or Integration · 5 July 2017Authorized Repair Center status for FUJIFILM X Series digital cameras and lenses. Factory authorization for repairs and parts access.
• B&H PhotocoreStrategic or Co-development PartnerMajor retail partnership for hosting free camera and lens cleaning events at B&H Event Space in NYC. Trusted relationship with co-marketing activities.
• AdoramacoreStrategic or Co-development PartnerTrusted business relationship for camera repair services
• New York City Police DepartmentcoreStrategic or Co-development PartnerTrusted camera repair service provider for NYPD equipment maintenance
• NY Daily NewsminorStrategic or Co-development PartnerTrusted relationship for camera repair services
• CanoncoreTechnology or IntegrationAuthorized repair facility with factory trained technicians. Access to genuine Canon parts and service documentation.
• SonycoreTechnology or IntegrationAuthorized repair facility with Pro Support partnership. Factory trained technicians for Sony camera and lens repairs.
• SigmacoreTechnology or IntegrationAuthorized repair facility for Sigma lenses

Scale indicators6 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• Adorama Camera Service Center: Adorama operates a camera service center in NYC providing authorized and non-authorized repairs for DSLR, mirrorless, and video equipment. Directly comparable to Photo Tech as a major NYC-area camera repair operation with overlapping brand authorizations and customer base.
• B&H Photo Video Service Department: B&H Photo operates an in-house camera service department serving customers nationwide. Directly comparable to Photo Tech as a major NYC-area authorized service center with overlapping customer base—B&H is also a Photo Tech customer and event partner.
• Mike's Camera: Colorado-based camera retail chain with in-house service centers for DSLR, mirrorless, and lens repair. Comparable to Photo Tech as a multi-decade independent camera retailer operating authorized service operations, and an existing Photo Tech event partner.
• Precision Camera & Video: Texas-based camera retailer and authorized service center for major brands. Comparable to Photo Tech as a long-established independent camera retailer offering in-house repair services for cameras and lenses, and an existing Photo Tech event partner.
• Norman Camera & Video: Michigan-based camera retailer and authorized service center offering DSLR, mirrorless, and lens repair. Comparable to Photo Tech as a multi-decade independent camera retailer with in-house authorized service operations and similar product/customer scope.
• Samy's Camera: Los Angeles-based independent camera retailer and authorized service center operating for several decades. Comparable to Photo Tech as a long-standing independent camera retailer with in-house repair operations serving professional and prosumer customers.

Regional players

• Henry's Camera: Canada's largest independent camera retailer with in-house service operations. Comparable to Photo Tech as a long-established camera retail/service business, though focused on the Canadian market rather than directly competing in the US.

Broad incumbents

• Canon USA Factory Service Center: Canon operates its own factory service centers across the US for warranty and out-of-warranty repairs. Comparable as an authorized Canon service channel, though with broader scope (manufacturer-direct) and not a multi-brand specialist like Photo Tech.
• Sony Pro Support: Sony's professional-tier support program provides factory-direct service for working photographers. Comparable as an authorized Sony service channel for professionals, with manufacturer-direct resources that compete with third-party authorized providers like Photo Tech.

Emerging players

• Lensrentals: Lensrentals operates a substantial in-house lens and camera repair operation supporting its rental fleet. Comparable as a camera/lens repair operation with deep technical expertise, though primarily serving rental fleet maintenance rather than consumer repair—also a Photo Tech podcast partner.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/phototechnyc
• YouTubeyoutube.com/user/Phototechnyc
• Facebookfacebook.com/phototechrepair
• LinkedInlinkedin.com/company/photo-tech-repair-service-inc

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Photo Tech Repair Service