Carecom

What Carecom does

Carecom Co., Ltd. (株式会社ケアコム) is a Japanese specialist in nurse call systems and IT-based monitoring solutions for medical and welfare facilities, founded in 1955 and headquartered in Chofu City, Tokyo. The company designs and manufactures a unified product portfolio built around a common nurse call backbone, with integrated add-on modules including AI-powered monitoring cameras (for fall and rollover prevention with claimed low false-alarm rates), bed exit sensors, bedside display systems, toilet detection/notification systems, area-based detection call systems, and emergency notification systems for independent living facilities. Carecom also operates a dedicated hospital infection control solution line.

The company serves two primary verticals: medical facilities (hospitals and clinics) requiring nurse call and patient safety systems, and welfare/nursing care facilities requiring resident monitoring, fall prevention, and care staff efficiency solutions. A secondary channel addresses designers and contractors who specify nurse call systems in new facility construction, supported by a dedicated CAD, drawing, and manual download portal. Carecom also maintains legacy Panasonic (松下) nurse call systems, extending its service reach into competitor-installed bases.

Carecom generates revenue through a direct B2B sales model with in-house sales, demonstration, installation, repair, and maintenance teams; pricing is not publicly disclosed and is handled through direct inquiry. The company has no disclosed external funding, no parent company, and remains privately held. Beyond its core hardware business, Carecom invests in content and community platforms — Carecom Smile (case studies and illustration materials), Nursing-plaza (industry news), and the Toshiko's Room YouTube channel — that support top-of-funnel demand generation in the Japanese nursing and welfare market.

Name

Carecom

Legal name

株式会社ケアコム

Website

https://carecom.jp

Company type

Private

Founded year

1955

Operating status

Operating

Headcount range

251–500 employees

Short description

Carecom Co., Ltd. is a Japanese specialist, founded in 1955 and headquartered in Tokyo, that designs, manufactures, and services nurse call systems, AI-enabled fall-prevention monitoring cameras, bed exit sensors, and related safety and infection control solutions for hospitals, clinics, and welfare facilities throughout Japan.

Ownership category

akta.pro rank

Product category

Nurse Call and Patient Safety Systems

NAICS

Electromedical and Electrotherapeutic Apparatus Manufacturing (334510)

SIC

Electromedical & Electrotherapeutic Apparatus (3845)

akta.pro primary industry

Nurse Triage & Clinical Call-Center Teletriage Platforms (HLALAJAC)

akta.pro secondary industries

Fall Detection, Safety & Emergency Response (PERS, Smart Home Health Sensors) (HLAHACAG), At-Home Medical Alert Sensors & Smart Home Safety Integrations (HSAHAHAJ), Elder Care, Wellness & Home Health IoT (Fall Detection, Medical Alerts, Sleep/Wellness Sensors) (HSAPAQAJ)

Keywords

• Nurse call systems
• Patient monitoring systems
• Fall prevention technology
• Welfare facility equipment
• Medical safety IoT

Headquarters

HQ city

Chofu

HQ country

Japan

HQ region

Asia

Offices2 records

Markets served

GTM type

B2B

Offering type

Hardware or Manufacturing

Cost components

Personnel, Operations, Technology or R&D, Supply Chain, Marketing or Sales, Infrastructure

Distribution channels1 record

Marketing channels4 records

Core offering

Carecom manufactures and supplies nurse call systems and integrated IT monitoring/IoT safety solutions for medical facilities and welfare/nursing care facilities in Japan. Its product portfolio includes nurse call systems, AI-powered monitoring camera systems for fall prevention, bedside display systems, toilet and area detection/notification systems, bed exit sensors, bedside sub-units, and emergency notification systems for independent living facilities. The company also provides repair, maintenance, and installation services, including support for legacy Panasonic nurse call systems.

Product overview

Carecom (ケアコール) is a Japanese manufacturer of nurse call systems and IT monitoring solutions for medical and welfare facilities. Founded in 1955 and celebrating its 70th anniversary, the company operates as a single unified product portfolio organized around nurse call systems as the core technology. For medical facilities, the primary offering includes nurse call systems, monitoring cameras, bedside display systems, toilet detection systems, and area detection call systems. For welfare facilities, Carecom provides nurse call systems for care/nursing facilities, emergency notification systems for independent living facilities, bed exit sensors integrated with monitoring systems, and bedside sub-units. These products share a common infrastructure (the nurse call system) and are designed to interconnect, enabling facilities to build comprehensive safety and communication ecosystems. The company also operates sub-brands including Carecom Smile for customer community engagement and a specialized infection control initiative for hospitals.

Differentiator

Problem solved

Functional benefit

Brands

• Carecom Smile: A platform showcasing case studies of customer collaborations, including a collection of common examples and downloadable illustration materials.
• Nursing-plaza
• としこの部屋

Products and services

• Nurse Call System (ナースコール) Nurse call system for medical facilities that enables patients to summon nursing staff, supporting efficient healthcare communication, safety management, and emergency response. Designed for hospitals and medical clinics.
• AI Monitoring Camera System (見守りカメラシステム) AI-powered monitoring camera system that achieves fall and tumble prevention with minimal false alarms, using artificial intelligence to monitor facility safety for patients and residents.
• Bedside Display System (ベッドサイド表示システム) Bedside display system providing real-time information display for patients and staff at medical facilities, integrating with the broader nurse call infrastructure.
• Toilet Detection and Notification System (トイレ用検知・通知システム) Detection and notification system for toilet areas that enhances safety monitoring and emergency response in medical facilities.
• Area Detection Call System (エリア検知呼出システム) Area-based detection call system that detects presence and triggers notifications within defined zones to support safety and response workflows.
• Welfare Facility Nurse Call System (福祉施設向けナースコール) Nurse call system designed for welfare facilities and long-term care facilities to support elderly residents and care staff with safety and communication needs.
• Independent Living Emergency Notification System (自立型施設向け緊急通報システム) Emergency notification system for independent living facilities that enables residents to call for assistance and trigger emergency response.
• Bed Exit Sensor and Monitoring System Linkage (離床センサー/見守りシステム連動) Bed exit sensors integrated with monitoring systems that detect when residents leave their beds, supporting fall prevention in welfare and care facilities.

Segments3 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Hillrom (Baxter): Hillrom, now part of Baxter, provides hospital smart beds, patient monitoring, and nurse call connectivity solutions. It is a broad incumbent in the same connected-care ecosystem where Carecom plays.
• Koninklijke Philips (Patient Monitoring & Connected Care): Philips is a global healthcare technology leader with patient monitoring, senior care, and connected care platforms. It competes with Carecom in the integrated monitoring and clinical communications category across hospital and elder care segments.
• Nihon Kohden: Nihon Kohden is a leading Japanese manufacturer of patient monitoring and clinical measurement equipment for hospitals. Its patient monitoring and telemetry offerings overlap with Carecom's monitoring camera and bedside systems in hospital settings.
• Panasonic (Healthcare / Connected Solutions): Panasonic is a broad Japanese conglomerate with a legacy nurse call product line (already serviced by Carecom) and broader healthcare/elder-care solutions. It is both a competitor and a partner and dwarfs Carecom in scale and portfolio breadth.
• Fukuda Denshi: Fukuda Denshi is a Japanese maker of patient monitors, ECG, and cardiovascular diagnostics used across hospitals. It overlaps with Carecom in clinical-grade vital sign and bedside monitoring adjacent to nurse call workflows.

Regional players

• COMMAX: COMMAX is a Korean smart home and intercom/nurse call vendor primarily serving the Korean and broader Asian market. It is a comparable regional peer to Carecom in nurse call and elderly monitoring systems.

Emerging players

• Paramount Bed Holdings: Paramount Bed is a Japanese leader in hospital and care beds increasingly integrating sensors and monitoring. Its bed-exit sensing and care-facility focus overlap with Carecom's bed-exit sensor and welfare monitoring products.

Direct peers

• Aiphone: Aiphone is a Japanese specialist in intercom and nurse call systems serving hospitals, clinics, and welfare facilities. It is the most direct domestic competitor to Carecom's core nurse call and medical communication business.
• Ascom: Ascom is a Swiss vendor of nurse call systems, clinical communications, and mobile workflow solutions for hospitals and elder care. It competes head-on with Carecom in nurse call and patient monitoring globally.
• Rauland (AMETEK): Rauland, an AMETEK division, is a long-established US-based nurse call and clinical communications platform serving hospitals. It is a direct functional competitor to Carecom's nurse call and integrated monitoring offering.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/carecom1955
• YouTubeyoutube.com/@carecom138

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Carecom