What West Bay RI does

West Bay RI is a Rhode Island-based nonprofit organization, founded in 1981 by John DiMarco, that provides person-centered supports to individuals with intellectual and developmental disabilities (IDD). Headquartered in Warwick, RI, the organization operates 30+ individualized residential homes statewide and employs between 251 and 500 people. Its service portfolio comprises seven integrated programs: Customized Employment, Self Employment, Community-Based Day Supports, Transition Services for Youth, Residential Services, Supported Living, and Shared Living (SLA). These span employment placement and coaching, entrepreneurship development, community-based skill-building, school-to-work transition, around-the-clock residential care, and individualized independent and shared living arrangements.

The organization's operating model is government-funded rather than technology-driven: revenue flows from state contracts and Medicaid waivers administered by the Rhode Island Department of Behavioral Healthcare, Developmental Disabilities and Hospitals (BHDDH). West Bay RI has no proprietary technology platform, software product, or algorithmic capability; its value proposition rests on a 40+ year operating history, an established community partner network spanning local employers, retailers, and civic venues, and clinical specialization that includes Rhode Island's first medical pediatric group home (1981). Notable milestones include development of an alternative workshop model for day supports (1989) replicated statewide and a 1993 partnership with the State of Rhode Island to close the Ladd School institution.

Commercially, West Bay RI serves a single segment (IDD individuals and their families) in a single geography (Rhode Island) under a single payer channel (state Medicaid/BHDDH). The organization is governed by an independent Board of Directors led by Executive Director Casey Gartland and CFO Brenda Hill, with no parent company, private equity ownership, or M&A activity disclosed. Recent operational activity — a 2026 Employee Referral Program, the inaugural Strides for Independence Walk-A-Thon, and a national ANCOR Direct Support Professional of the Year recognition for staff member Amy Barada — point to organizational reinvestment in workforce and brand rather than geographic or vertical expansion.

Name

West Bay RI

Legal name

West Bay RI

Website

https://westbayri.org

Company type

Private

Founded year

1981

Operating status

Operating

Headcount range

251–500 employees

Short description

West Bay RI is a Rhode Island nonprofit, founded in 1981, that delivers person-centered residential, employment, day support, and transition services to individuals with intellectual and developmental disabilities statewide through state Medicaid and BHDDH contracts.

Ownership category

akta.pro rank

Product category

Disability Support Services

NAICS

Residential Intellectual and Developmental Disability, Mental Health, and Substance Abuse Facilities (6232), Residential Intellectual and Developmental Disability Facilities (62321), Residential Intellectual and Developmental Disability Facilities (623210), Services for the Elderly and Persons with Disabilities (62412), Vocational Rehabilitation Services (62431), Child and Youth Services (62411)

SIC

Services-Social Services (8300), Services-Health Services (8000), Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Specialized Assisted Living for Developmental/Intellectual Disabilities (Adult) (HLADABAJ)

akta.pro secondary industries

Interagency Coordination & Case Management (VR, DD, Medicaid Waivers) (EDAKANAM), Specialized Residential Special Education Programs (EDAKAAAH), Post-Secondary Transition Planning & Coordination (EDAKANAA), Transition & School-Readiness Support for Special Needs Children (HSAAAIAO)

Keywords

• Intellectual disability services
• Developmental disability support
• Community-based day supports
• Residential support services
• Supported living arrangements

Headquarters

HQ city

Warwick

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Others

Revenue model

1. Government-Funded Disability Services: West Bay RI generates revenue through government-funded programs providing residential, employment, and day supports to individuals with intellectual and developmental disabilities. Services are funded through state contracts and Medicaid waivers with the Rhode Island Department of Behavioral Healthcare, Developmental Disabilities and Hospitals (BHDDH).

Go-to-market motion1 record

Distribution channels1 record

Marketing channels5 records

Core offering

West Bay RI is a Rhode Island nonprofit organization that provides person-centered supports to individuals with intellectual and developmental disabilities through seven core service programs: Customized Employment, Self Employment, Community-Based Day Supports, Transition Services for Youth, Residential Services (30+ individualized homes), Supported Living, and Shared Living (SLA). Services are funded through state contracts and Medicaid waivers administered by the Rhode Island Department of Behavioral Healthcare, Developmental Disabilities and Hospitals (BHDDH) and delivered directly across Rhode Island.

Product overview

West Bay RI is a nonprofit human services organization (not a technology product company) offering a coordinated portfolio of seven core service programs for individuals with intellectual and developmental disabilities across Rhode Island. The services include: Customized Employment (job placement and career support), Self Employment (entrepreneurship development), Community-Based Day Supports (community activities and skill-building), Transition Services for Youth (school-to-work transition), Residential Services (over 30 individualized homes), Supported Living (customized independence support), and Shared Living/SLA (shared home living arrangements). These services work together as a comprehensive support ecosystem, enabling individuals to pursue employment, live independently, and participate actively in their communities.

Differentiator

Problem solved

Functional benefit

Products and services

• Customized Employment Employment support services providing tools and resources for individuals with intellectual and developmental disabilities to seek and secure gainful employment, including resume preparation, career exploration, job coaching, and job retention support.
• Self Employment Entrepreneurship support program enabling individuals to develop customized business initiatives such as coffee/lunch delivery, Avon sales, dog walking, vending, greeting cards, floral design, and custom jewelry.
• Community-Based Day Supports On and off-site opportunities for community connection, skill-building, and enrichment activities including volunteering, physical exercise, creative expression, and social engagement at various local venues.
• Transition Services for Youth Individualized instruction supporting transitioning high school students to develop employment, functional life skills, community navigation, and social competency, aligned with Rhode Island Department of Education Employment First policy.
• Residential Services Person-centered residential living options operating over 30 individualized residential supports across Rhode Island, providing daily living assistance tailored to each person's unique needs and preferences.
• Supported Living Custom-designed services fostering independence and community inclusion for individuals with established life skills, offering assistance with self-care, budgeting, life skills, career exploration, and social networking.
• Shared Living (SLA) Arrangement enabling individuals with disabilities to live in private homes with dedicated contractors who provide personal growth and development support through a personalized matching process.

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Six partnerships are on record, tiered core and minor.

• State of Rhode IslandcoreStrategic or Co-development Partner · 1 January 1993West Bay partnered with the State of Rhode Island in 1993 to assist in the closing of its primary institution Ladd School, demonstrating the organization's role in institutional transition and community-based care development.
• Local Businesses and Employers in Rhode IslandcoreStrategic or Co-development PartnerWest Bay has established strong partnerships with local businesses throughout Rhode Island to create employment opportunities for individuals with intellectual and developmental disabilities. These community connections enable customized employment arrangements, job placement, and ongoing employer support through collaboration and communication.
• Host EmployerscoreStrategic or Co-development PartnerWest Bay's transition services and employment programs utilize a network of host employers who provide work-based learning opportunities and job placements for individuals with intellectual and developmental disabilities.
• Local Organizations and Businesses (Community Partners)coreStrategic or Co-development PartnerWest Bay has established relationships with various community partners including libraries, coffee shops, restaurants, grocery stores, retail stores, pet stores, parks, beaches, zoos, horse farms, flower shops, craft classes, senior centers, food banks, arcades, bowling alleys, and more for community-based day supports and activities.
• Ocean State PoetsminorStrategic or Co-development PartnerWest Bay Poets collaborates with Ocean State Poets, a nonprofit organization whose mission is to give voice through the reading, sharing and writing of poetry. The partnership produced the collaborative book 'Thursdays at 2: Poems to Gladden the Heart'.
• Rose Hall Media CompanyminorStrategic or Co-development PartnerRose Hall Media Company published West Bay Poets' debut poetry collection 'Thursdays at 2: Poems to Gladden the Heart'.

Scale indicators4 records

Recent moves10 records

Expansion highlights4 records

Direct peers

• Merakey: Large nonprofit provider of residential, day, employment, and behavioral health services for individuals with intellectual and developmental disabilities across multiple states, overlapping West Bay's service model at greater scale.
• Community Options: Nonprofit operating residential homes, day programs, and employment services for people with IDD, with an entrepreneurial small-business employment model similar to West Bay's self-employment program.
• LifeStream Services: Massachusetts-based nonprofit providing residential, day, and supported-employment supports to individuals with IDD, operating a comparable person-centered service model in adjacent New England.
• Bancroft: New Jersey-based nonprofit providing residential, day, vocational, and behavioral supports for individuals with IDD and autism; comparable in mission and service mix to West Bay.
• Clinicare Corporation / Perspectives Corporation: Rhode Island-based nonprofit providing residential, day, educational, and employment supports for individuals with IDD, directly comparable to West Bay in both geography and service portfolio.
• Easterseals Rhode Island: Affiliated Easterseals chapter delivering employment, day, and residential services to people with disabilities in Rhode Island, directly overlapping West Bay's core service portfolio.
• The Arc of Rhode Island: Rhode Island chapter of The Arc, providing advocacy, residential, day, and employment supports for individuals with IDD in the same geography and service lines as West Bay RI.

Broad incumbents

• Sevita Health (formerly The MENTOR Network): National for-profit provider of home- and community-based services for individuals with IDD and behavioral health needs, with shared-living, day, and residential offerings comparable to West Bay's portfolio.
• RHD (Resources for Human Development): National human services nonprofit offering residential, behavioral health, and IDD supports across many states, with overlapping service categories to West Bay though at far broader scale.
• BrightSpring Health Services: Public home- and community-based services platform serving individuals with intellectual and developmental disabilities, including residential and day supports; broader geographic reach and capital structure than West Bay.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/westbayri
• Facebookfacebook.com/WestBayRI

Revenue estimate

Valuation estimate

Number of profiles

Profiles23 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about West Bay RI