What Kingston Hospital NHS Foundation Trust does

Kingston and Richmond NHS Foundation Trust (formed in 2024 through the merger of Kingston Hospital NHS Foundation Trust and Hounslow and Richmond Community Healthcare NHS Trust) is a public benefit corporation operating as an integrated NHS acute and community healthcare provider in South West London. The Trust delivers emergency, inpatient, outpatient, maternity, paediatric, surgical and rehabilitation services from a network of more than 12 sites anchored by Kingston Hospital, with additional community provision at Teddington Memorial Hospital, the Richmond Urgent Treatment Centre and various health centres across Kingston and Richmond boroughs. Its service portfolio is rounded out by the Virtual Ward remote-monitoring programme, Patient Initiated Follow Up (PIFU), Outpatient Parenteral Antimicrobial Therapy (OPAT), a dedicated private patient division (Kingston Private Health), and digital patient access via a Patient Portal.

The Trust's underlying technology stack is built on conventional NHS digital infrastructure rather than proprietary systems. It comprises a Patient Portal for online access, the NHS Electronic Referral Service (eRS), the South West London Health Information Exchange (London Care Record) for cross-setting record sharing, and Patienteer for digitising the discharge workflow. A wholly-owned affiliated entity, Kingston Hospital Charity, supplements NHS core funding with philanthropic support for equipment, facilities, research and staff and patient wellbeing.

The Trust is funded almost entirely through NHS Core Funding derived from general taxation and allocated via NHS England and South West London Integrated Care Board commissioning, with services free at point of use for UK residents. A separate commercial revenue stream is generated through Kingston Private Health for self-pay and insured patients. The Trust is governed by a Board of Directors and Council of Governors drawn from public members, staff and patients, with statutory accountability to Parliament through NHS England and the Care Quality Commission.

Name

Kingston Hospital NHS Foundation Trust

Legal name

Kingston and Richmond NHS Foundation Trust

Website

https://kingstonhospital.nhs.uk

Company type

Public

Founded year

2024

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Kingston and Richmond NHS Foundation Trust is an NHS public benefit corporation delivering integrated acute hospital and community health services to residents of the Kingston and Richmond boroughs in South West London, funded primarily through NHS commissioning with a supplementary private patient division.

Ownership category

akta.pro rank

Product category

Acute Hospital Healthcare Services

NAICS

Ambulatory Health Care Services (621), Home Health Care Services (621610), Nursing Care Facilities (Skilled Nursing Facilities) (62311)

SIC

Services-General Medical & Surgical Hospitals, Nec (8062), Services-Home Health Care Services (8082), Services-Health Services (8000)

akta.pro primary industry

Public/County Primary Care Clinics (HLAFAGAI)

Keywords

• Acute hospital services
• Community healthcare
• NHS foundation trust
• Emergency medical care
• Outpatient services

Headquarters

HQ city

Kingston Upon Thames

HQ country

United Kingdom

HQ region

Europe

Offices12 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Revenue model

1. NHS Core Funding: Core funding from NHS England and NHS Trusts commissioning services, derived from government taxation. NHS Foundation Trusts receive funding based on activity and contracted services with clinical commissioning groups.

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

Kingston and Richmond NHS Foundation Trust provides integrated NHS acute, emergency, outpatient, maternity, paediatric, community, rehabilitation, and virtual ward healthcare services to residents of the Kingston and Richmond boroughs in South West London. Services are delivered across an acute hospital, a community hospital, an urgent treatment centre, and multiple community health sites, supplemented by private patient services through Kingston Private Health. Care access is supported by digital tools including a Patient Portal and Virtual Ward remote monitoring.

Product overview

Kingston and Richmond NHS Foundation Trust operates as an integrated healthcare system formed in 2024, combining hospital and community health services. The Trust provides a unified portfolio consisting of the Patient Portal for digital patient engagement, Virtual Ward for remote care, and acute hospital services at Kingston Hospital as the main facility. Community services are delivered through multiple sites including Teddington Memorial Hospital and Richmond Urgent Treatment Centre. The Trust offers specialist services across audiology, ophthalmology, cardiology, maternity, and other clinical areas, supported by digital tools including the NHS e-Referral Service and Patienteer for discharge management.

Differentiator

Problem solved

Functional benefit

Products and services

• Patient Portal

Named customers1 record

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature5 records

Partnerships

One partnership is on record.

• Kingston Hospital CharitycoreOthersKingston Hospital Charity is the official charity of the Trust, committed to improving quality of care and patient experience. The charity funds top-quality facilities, drives innovation and research, and enhances patient and staff wellbeing. Donations support equipment, facilities, and initiatives beyond NHS core funding.

Scale indicators2 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• St George's University Hospitals NHS Foundation Trust: Major South London acute and teaching NHS Foundation Trust operating a full range of emergency, inpatient, outpatient, and specialist services. Direct peer given overlapping South West London catchment, similar acute service portfolio, and comparable NHS Foundation Trust governance structure.
• Chelsea and Westminster Hospital NHS Foundation Trust: London NHS Foundation Trust running two acute hospital sites (Chelsea and West Middlesex) plus community services. Direct peer through similar dual-site acute model, comparable NHS funding model, and overlapping West London patient catchment.
• Croydon Health Services NHS Trust: South London NHS Trust providing acute hospital care at Croydon University Hospital plus community health services. Direct peer with similar integrated acute-and-community delivery model and shared NHS commissioning environment.
• Epsom and St Helier University Hospitals NHS Trust: Adjacent NHS acute trust serving South West London and Surrey, with planned major reconfiguration. Direct peer given geographic proximity to Kingston and Richmond, similar district general hospital service mix, and overlapping GP referral base.
• Hounslow and Richmond Community Healthcare NHS Trust: Community NHS Trust that merged with Kingston Hospital in 2024 to form the current entity. Direct historical peer and the community healthcare counterpart now integrated within the Trust; comparable community health service portfolio pre-merger.

Broad incumbents

• Imperial College Healthcare NHS Trust: Large North West London academic NHS trust operating multiple acute hospitals with broad tertiary and specialist services. Broad incumbent peer — much larger scale and teaching hospital focus, but operates within the same London NHS acute commissioning framework.
• Guy's and St Thomas' NHS Foundation Trust: Major central/south London NHS Foundation Trust combining Guy's and St Thomas' Hospitals with community services (including the former Lambeth and Southwark community provider). Broad incumbent with similar acute-plus-community integration model but substantially larger and more specialist-led.
• Central and North West London NHS Foundation Trust: Large London NHS Foundation Trust providing community, mental health, and some acute services across multiple boroughs. Broad incumbent peer given overlapping community healthcare delivery model and London NHS commissioning environment.

Regional players

• The Royal Marsden NHS Foundation Trust: Specialist cancer NHS Foundation Trust with sites in Chelsea and Sutton, serving a national and regional catchment. Regional peer operating in adjacent South West London geography with a specialist (rather than general acute) remit; comparable NHS Foundation Trust governance.

Others

• Kingston Hospital Charity: Wholly-owned affiliated charitable foundation supporting the Trust's facilities, equipment, research, and patient experience initiatives. Connected entity rather than a peer — included because it is a documented subsidiary and contributes supplementary funding beyond NHS core commissioning.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/K_and_R_NHS
• Facebookfacebook.com/kingstonandrichmondnhs
• LinkedInlinkedin.com/company/kingston-and-richmond-nhs-foundation-trust
• Instagraminstagram.com/kingstonandrichmondnhs

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries1 record

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Kingston Hospital NHS Foundation Trust