St. Mary's Healthcare, Amsterdam

What St. Mary's Healthcare, Amsterdam does

St. Mary's Healthcare, Amsterdam is an independent, non-profit community health system headquartered in Amsterdam, New York. Founded in 1903, it serves the Mohawk Valley region across Montgomery and Fulton counties through a network of twelve-plus facilities anchored by a 24/7 acute care hospital (with emergency department, 8-bed ICU, surgery, maternity/birthing center, and inpatient behavioral health), three urgent care centers, seven primary care practices, the Tesiero Cancer Center (medical oncology, radiation oncology, infusion therapy, and genetic testing/counseling), specialty centers including the Headache Center and Women's Imaging Center, the Wilkinson Residential Health Care Facility for skilled nursing, and ancillary outpatient services.

The organization processes roughly 425,000 patient visits annually with approximately 1,600 clinical and administrative staff. Its technology stack centers on standard healthcare IT: an electronic health record, the MyHealthPortal patient portal available via web and MHealth mobile, Citrix/Synapse remote imaging access for off-site physicians, an internal SMH-Learning management system, and a full range of digital imaging modalities (digital mammography, CT, MRI, PET/CT, nuclear medicine, ultrasound, X-ray, DEXA).

Revenue is generated through service delivery reimbursed by commercial insurance, Medicare, Medicaid, and self-pay, distributed across inpatient, outpatient, emergency, urgent, primary, specialty, imaging, laboratory, pharmacy, rehabilitation, and skilled-nursing lines. Approximately $16 million of annual charitable care is delivered to patients unable to pay, funded by hospital operations and The Foundation of St. Mary's Healthcare, which runs the Annual Gala and Annual Golf Classic. Quality credentials cited include Leapfrog Group 'A' Hospital Safety Grade, NCQA Patient-Centered Medical Home recognition across four primary care practices, Blue Distinction Center for Maternity Care, ACR Radiation Oncology accreditation, National Safe Sleep Hospital recognition, Forbes Top Hospital 2026, and Top Workplace 2025. Business model risks typical of non-profit rural health systems — payer concentration in Medicare/Medicaid and reliance on charitable community support — are present but mitigated by diversified service mix and an embedded foundation.

Name

St. Mary's Healthcare, Amsterdam

Legal name

St. Mary's Healthcare, Amsterdam

Website

https://smha.org

Company type

Private

Founded year

1903

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

St. Mary's Healthcare is an independent non-profit community health system in Amsterdam, NY, operating a 24/7 acute hospital, cancer center, primary and urgent care network, skilled nursing, and outpatient services across the Mohawk Valley region of New York State.

Ownership category

akta.pro rank

Product category

Community Hospital Services

NAICS

General Medical and Surgical Hospitals (6221), Nursing Care Facilities (Skilled Nursing Facilities) (6231), Offices of Physicians (62111), Offices of Physicians (6211)

SIC

Services-Hospitals (8060), Services-General Medical & Surgical Hospitals, Nec (8062), Services-Skilled Nursing Care Facilities (8051), Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

Faith-Based & Nonprofit Hospital Systems (HLAFAAAE)

akta.pro secondary industries

Critical Access & Rural Hospitals (HLAFAAAG), Long-Term Care Nursing Homes (Custodial LTC) (HLADADAB), Women’s Imaging & Breast Health Centers (HLAFAJAJ)

Keywords

• Community hospital services
• Primary care network
• Cancer treatment center
• Emergency medical services
• Long-term care facility

Headquarters

HQ city

Amsterdam

HQ country

United States

HQ region

North America

Offices12 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Healthcare Services Revenue: Revenue generated from providing medical services to patients covered by health insurance plans, Medicare, Medicaid, and self-pay patients. Services include emergency care, inpatient hospital stays, outpatient procedures, primary care visits, specialty care, diagnostic imaging, laboratory services, pharmacy, and rehabilitation therapy.
2. Charitable Care and Community Benefit: Provides approximately $16 million in charitable care annually to patients who cannot afford services, supported by hospital operations and foundation donations.

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels6 records

Core offering

St. Mary's Healthcare is a non-profit community health system delivering hospital-based acute care (emergency, inpatient, ICU, surgery, maternity, behavioral health) and an integrated regional network of primary care, urgent care, specialty (cancer, women's health, headache, palliative, cardiac and physical rehabilitation, pediatrics), diagnostic imaging, laboratory, community pharmacy, telehealth, and long-term skilled nursing (Wilkinson Residential Health Care Facility). Care is provided across 6+ locations in the Mohawk Valley region of upstate New York, with approximately 425,000 patient visits annually supported by ~1,600 clinical staff and employees.

Product overview

St. Mary's Healthcare is a community healthcare system in Amsterdam, NY offering a comprehensive network of medical services. The portfolio includes St. Mary's Hospital as the main inpatient facility providing emergency, surgical, ICU, maternity, and psychiatric services. The Tesiero Cancer Center offers integrated cancer care with medical oncology, radiation oncology, infusion therapies, and genetic testing. Primary Care is delivered through multiple family health centers across the region, recognized as Patient-Centered Medical Homes by NCQA. The system also operates urgent care centers, women's health services including obstetrics/maternity, behavioral health, imaging services, laboratory, pharmacy, rehabilitation services (cardiac, acute inpatient, and outpatient physical therapy), palliative care, and a skilled nursing facility (Wilkinson Residential Health). Telehealth services support remote care delivery. The organization serves approximately 425,000 patient visits annually with 1,600 clinical staff.

Differentiator

Problem solved

Functional benefit

Products and services

• St. Mary's Hospital Main inpatient facility offering comprehensive medical services including emergency care, surgery, obstetrics, intensive care, and inpatient psychiatric care, operating 24/7.
• Cancer Care (Tesiero Cancer Center) Comprehensive cancer treatment center offering medical oncology, radiation oncology, infusion therapies, and genetic cancer testing and counseling.
• Primary Care Network of primary care family health centers providing routine check-ups, preventive care, chronic disease management, and health screenings across multiple locations.
• Urgent Care Immediate, in-person medical attention for minor injuries and illnesses at multiple urgent care locations throughout the region.
• Women's Health Comprehensive women's healthcare services including gynecology, obstetrics and maternity care, osteoporosis care, and endometriosis treatment.
• Behavioral Health Mental health services including emergency psychiatric services, inpatient psychiatric care, and inpatient substance detoxification.
• Surgery Surgical services including general surgery with robotic-assisted hysterectomy capabilities, and same-day outpatient procedures at Surgical Health Center.
• Emergency Care 24/7 emergency department providing timely, appropriate quality emergency care for life- or limb-threatening conditions, staffed by emergency medicine physicians.
• Imaging Services Full range of digital medical imaging including mammography, CT scan, MRI, nuclear medicine, PET/CT, ultrasound, X-ray, and DEXA scan.
• Laboratory Services Comprehensive lab services for diagnosing illnesses, guiding treatment plans, and monitoring patient health including allergy tests, autoimmune diagnostics, and coagulation studies.
• Pharmacy Services Full-service Community Pharmacy at Rao Outpatient Pavilion with drive-thru option, offering prescription medications, immunizations, and medication consultations.
• Telehealth Virtual visit appointments available at most facilities for appropriate conditions that do not require physical examination, such as medication refills.
• Palliative Care Specialized medical care focused on relief from symptoms and stress of serious illness, providing holistic approach for patients at any stage of illness.
• Cardiac Rehabilitation Multi-phase cardiac rehabilitation program providing comprehensive care for patients recovering from cardiac events or surgery.
• Pediatrics Pediatric primary care services for children from newborn through adolescence, including pediatric pulmonology and ear, nose, and throat services.
• Infusion Therapies Comfortable healing environment for cancer patients and others needing intravenous medications including antibiotics, biologics, and specialty treatments.
• Chronic Care Management Care coordination services helping primary care providers manage patients with chronic conditions like asthma, diabetes, and congestive heart failure.
• Headache Center Area's first and only comprehensive headache treatment center providing diagnosis and treatment for all headache types with individualized evaluations and treatment plans.
• Acute Inpatient Rehabilitation State-of-the-art inpatient rehabilitation unit providing one-on-one therapy and around-the-clock medical management for patients recovering from major illness, injury, or surgery.
• Wilkinson Residential Health Care Facility Skilled nursing facility providing long-term care with RN supervision, LPN services, and certified nursing assistant care.
• Women's Imaging Center Women's-specific imaging including digital mammograms, breast ultrasounds, bone density screening, and stereotactic biopsy at Rao Outpatient Pavilion.
• MyHealthPortal Patient Portal Online patient portal for accessing health records, scheduling appointments, and communicating with healthcare providers.

Quantifiable outcome

• Leapfrog Group 'A' Hospital Safety Grade - top rating for patient safety
• +5 more outcomes

Named customers1 record

Segments6 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Three partnerships are on record, tiered core and minor.

• National Health Service Corps (NHSC)coreStrategic or Co-development PartnerSt. Mary's Healthcare primary care practices (Amsterdam Family Health Center, Broadalbin-Perth Family Health Center, Canajoharie Family Health Center, Gloversville Family Health Center, Johnstown Family Health Center) are NHSC approved sites. This demonstrates commitment to expanding access to high-quality, affordable primary care and supports providers dedicated to serving underserved communities.
• Carondelet Regional Medical, PCcoreStrategic or Co-development PartnerCarondelet Regional Medical, PC operates Amsterdam Family Practice as a fully affiliated St. Mary's Healthcare medical group. This health center is operated by Carondelet Regional Medical under the St. Mary's Healthcare umbrella.
• Press GaneyminorOthersPress Ganey survey system is referenced for patient satisfaction measurement. St. Mary's participates in Press Ganey surveys to collect patient feedback and improve quality of care.

Scale indicators4 records

Recent moves6 records

Expansion highlights6 records

Regional players

• UPMC North Central PA / Soldiers & Sailors Memorial Hospital: Rural Pennsylvania critical access hospital affiliated with UPMC, serving a comparable small-town rural catchment. Comparable operating model though different regional health system context; useful as a benchmark for rural non-profit hospital operations.

Direct peers

• Saratoga Hospital: Non-profit community hospital serving Saratoga County, NY with comparable service-line mix and patient-volume scale. Operates a regional network of primary and specialty care sites similar in concept to St. Mary's hub-and-spoke model.
• Cayuga Medical Center: Non-profit community hospital in Ithaca, NY serving a multi-county Finger Lakes/rural catchment. Comparable size, service-line breadth, and rural non-profit operating profile.
• Glens Falls Hospital: Non-profit community hospital serving Warren, Washington, and northern Saratoga counties in upstate NY with similar scale and service-line mix. Direct rural New York peer comparable on size and operating model.
• Guthrie Health System: Non-profit multi-hospital rural health system serving the NY/PA border region. Comparable scale, service-line breadth, and rural operating model, with a similar network of community hospitals, primary care, and specialty services.
• Mary Imogene Bassett Hospital: Rural upstate New York non-profit hospital system serving a multi-county catchment including Otsego and surrounding counties. Operates a comparable network of primary care centers and specialty services and is a member of the New York State non-profit rural hospital cohort.
• Ellis Medicine: Non-profit community hospital system serving Schenectady County, NY with similar service breadth including emergency, primary, specialty, and inpatient care. Comparable bed count and non-profit community-hospital mission.
• Nathan Littauer Hospital & Nursing Home: Community hospital in Gloversville, NY—St. Mary's actual service-area neighbor. Operates a similar mix of inpatient, primary care, and skilled nursing services for a rural upstate New York catchment, making it the closest like-for-like comparator.

Broad incumbents

• St. Peter's Health Partners: Larger non-profit Catholic health system in the Albany-Schenectady-Troy region with broader tertiary capability and a wider footprint. Competes with St. Mary's for specialty referrals from the Mohawk Valley into Albany.
• Albany Medical Center: Academic medical center and regional referral destination in Albany, NY. Receives complex tertiary cases from St. Mary's catchment and represents the competitive upper bound for specialty care in the region.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/SMHealthcareNY
• YouTubeyoutube.com/user/SMHealthcareNY/feed
• Facebookfacebook.com/smha.org
• LinkedInlinkedin.com/company/st-mary%27s-healthcare-amsterdam

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about St. Mary's Healthcare, Amsterdam