Truetone Music
Truetone Music is a privately held, single-location specialty musical instrument retailer in Santa Monica, California, selling new and vintage guitars, basses, amplifiers, and effects pedals from premium brands alongside repairs, lessons, custom pedalboards, and trade-in services to musicians, collectors, and enthusiasts nationwide via showroom and e-commerce.
- Company typePrivate
- Founded-
- HeadquartersSanta Monica, United States
- Headcount11–50
- GTM typeB2C
- OfferingHardware or Manufacturing
What Truetone Music does
Truetone Music is a privately held, single-location specialty musical instrument retailer headquartered at 1102 Broadway in Santa Monica, California. The company sells new and vintage electric, acoustic, and bass guitars; guitar and bass amplifiers; effects pedals across approximately 60 boutique and mainstream brands; pro audio equipment; and accessories. It also offers complementary services including professional guitar repair, custom pedalboard construction, in-store lessons, instrument appraisal, and trade-in/consignment programs. Core product categories are sourced from premium manufacturers such as Fender, Gibson, PRS, Gretsch, Martin, Taylor, Heritage, and Music Man, with deep custom-shop representation (Fender Custom Shop, Gretsch Custom Shop, Martin Custom Shop). The company operates both a flagship physical showroom (open Monday–Saturday 11am–7pm PST) and a Shopify-based e-commerce storefront supporting nationwide and international shipping.
The business runs on a direct-to-consumer go-to-market model with no subscription or recurring pricing; revenue is generated almost entirely through one-time hardware sales plus ancillary service revenue, with unit prices ranging from approximately $349 for entry-level instruments to over $35,000 for Custom Shop masterbuilt guitars. Free shipping is offered on orders over $200. The company has held Fender Custom Shop Showcase Dealer status in Southern California for over 20 years and produces exclusive Truetone Color Set finishes in conjunction with that program. Curated Artist Collections with Ry Cooder, Colin Hay, Brian Ray, John Waite, and Jeffrey Foskett serve as both merchandising assets and content marketing anchors.
The customer base spans professional musicians, hobbyists, collectors, and enthusiasts seeking entry-level to premium and vintage instruments, with no enterprise contracts or recurring B2B revenue disclosed. No funding rounds, parent company, subsidiaries, or institutional investors are reported. Marketing is conducted through organic social channels (Facebook, Instagram, TikTok, Twitter, YouTube) and an email newsletter, with no AI or proprietary technology platform referenced in the available materials.
Truetone Music firmographics
Firmographics- Name
- Truetone Music
- Legal name
- Truetone Music
- Website
- https://truetonemusic.com
- Company type
- Private
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Truetone Music is a privately held, single-location specialty musical instrument retailer in Santa Monica, California, selling new and vintage guitars, basses, amplifiers, and effects pedals from premium brands alongside repairs, lessons, custom pedalboards, and trade-in services to musicians, collectors, and enthusiasts nationwide via showroom and e-commerce.
- Ownership category
- akta.pro rank
Truetone Music industry classification
Industry- Product category
- Musical Instrument Retail
- NAICS
- Musical Instrument and Supplies Retailers (459140)
- SIC
- Retail-Hobby, Toy & Game Shops (5945)
- akta.pro primary industry
- Musical Instrument Retail (Guitars, Keyboards, Drums, Band/Orchestra) (CRALAEAA)
- akta.pro secondary industries
- Used & Vintage Musical Instruments Retail (CRALAEAH), Instrument Repair, Maintenance & Luthier Services (CRALAEAF), Pro Audio & Recording Equipment Retail (MI-adjacent) (CRALAEAC), Instrument Accessories & Consumables Retail (Strings, Reeds, Sticks, Cables) (CRALAEAE)
Keywords
Where Truetone Music is headquartered
LocationHeadquarters
- HQ city
- Santa Monica
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Truetone Music business model
Business model- GTM type
- B2C
- Offering type
- Hardware or Manufacturing
- Cost components
- Supply Chain, Personnel, Operations, Marketing or Sales, Infrastructure
Revenue model
- Instrument Sales: One-time sales of new and vintage musical instruments including electric guitars, acoustic guitars, bass guitars, amplifiers, and effects pedals. Products range from entry-level to high-end custom shop instruments.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Individual product pricing |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels3 records
Truetone Music product offering
Product offeringCore offering
Truetone Music is a specialty musical instrument retailer that sells new, used, and vintage electric guitars, acoustic guitars, bass guitars, amplifiers, effects pedals, and pro audio equipment through a flagship Santa Monica showroom and an e-commerce website. They also offer complementary services including custom pedalboard construction, guitar repairs, appraisals, and guitar lessons. The company holds a Fender Custom Shop Showcase Dealer designation with over 20 years of tenure.
Product overview
Truetone Music is a boutique musical instrument retailer specializing in guitars, basses, amplifiers, and effects pedals. The company operates both a physical showroom in Santa Monica, California and an e-commerce platform built on Shopify. Their product portfolio centers on premium electric and acoustic guitars from major manufacturers including Fender, Gibson, PRS, and Gretsch, as well as their respective custom shop divisions. They offer an extensive selection of effects pedals organized by brand and type, professional audio equipment, and vintage/used instruments. The company differentiates through their Fender Custom Shop Showcase Dealer status, Heritage Guitars offerings, and curated artist collections. Additionally, they provide complementary services including custom pedalboard construction, guitar repairs, and lessons. The store emphasizes building relationships with customers through expertise, close manufacturer partnerships, and a focus on both new and vintage/used premium instruments.
Differentiator
Problem solved
Functional benefit
Products and services
- Electric Guitars Solid body electric guitars from brands including Fender, Gibson, PRS, EVH, Jackson, Charvel, Heritage, Dunable, Epiphone, Fano, Gretsch, Harmony, Mayones, Music Man, Novo, Perinetti, Powers Electric, Squier by Fender, and Starr Guitars, plus custom shop options.
- Acoustic Guitars Acoustic guitars from major brands including Martin, Taylor, Gibson, Fender, Alvarez, Epiphone, Gretsch, Kremona, L.R. Baggs, Martin Custom Shop, Veillette, and Yamaha.
- Bass Guitars Electric bass guitars from brands including Fender, Gibson, Music Man, PRS, Epiphone, Fano, Fender Custom Shop, Gretsch Basses, Hofner, Jackson, Mayones, Reverend, Rickenbacker, Squier by Fender, Sterling by Music Man, and Yamaha.
- Fender Custom Shop Instruments High-end custom built and Masterbuilt guitars and basses from the Fender Custom Shop, including Team Built and Masterbuilt options, with custom color sets such as the exclusive Truetone Color Set finishes.
- Vintage and Used Instruments Pre-owned and vintage electric guitars, basses, acoustics, amplifiers, pedals, and pro audio equipment, including rare and collectible items sourced via trade-in and consignment.
- Guitar Amplifiers Guitar amplifier combos, amp heads, and cabinets from brands such as Boss, Carr, Circa 74, Fender, Fishman, Fryette, Gibson, Harmony, Magnatone, Matchless, Orange, PRS, Roland, and Vox.
- Bass Amplifiers Bass amplifiers and cabinets from Aguilar, Darkglass Electronics, Fender, and Orange.
- Effects Pedals Wide selection of guitar and bass effect pedals including overdrive, distortion, fuzz, modulation, reverb, delay, compression, EQ, filters, loopers, pitch-shift, vocal, switchers, volume/expression, and tuners, from dozens of brands such as Aguilar, Boss, Catalinbread, Darkglass, DigiTech, EarthQuaker Devices, Electro-Harmonix, Eventide, JHS, Keeley, Meris, MXR, Strymon, Universal Audio, Voodoo Lab, Walrus Audio, and ZVex.
- Pedalboards and Power Supplies Pedalboards for organizing effects pedals and power supplies from brands including Pedaltrain and Voodoo Lab, plus pedal accessories.
- Pro Audio Equipment Audio interfaces, microphones, DI boxes, amp simulators, load boxes, and attenuators for recording and live sound applications.
- Folk Instruments Folk stringed instruments including banjos, lap steels, mandolins, resonators, and ukuleles.
- Guitar and Bass Accessories Accessories including pickups, cases, bags, strings, cables, capos, tuners, metronomes, straps, strap locks, stands, slides, cleaners, humidifiers, tubes, parts, polish, tools, and wireless systems.
- Custom Pedalboards Custom pedalboard design and construction services to meet individual musician requirements.
- Guitar Repairs Professional guitar repair services for electric, acoustic, and bass guitars.
- Guitar Lessons Guitar instruction lessons offered at the Santa Monica store location.
- Instrument Appraisal and Trade-In / Consignment Appraisal services for instruments as well as trade-in and consignment programs allowing customers to sell or exchange gear through Truetone Music.
Companies that use Truetone Music
Customer profileNamed customers5 records
Segments3 records
Ideal customer profiles2 records
Truetone Music technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Truetone Music partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered core and minor.
- Fender Custom ShopcoreTruetone Music is a Fender Custom Shop Showcase Dealer and has been the destination for Fender Custom Shop instruments in Southern California for over 20 years. They help customers spec out custom guitars and basses, working closely with Fender's Master Builders and Team Built programs. They also create their own exclusive Truetone Color Set finishes.
- Ry CooderminorArtist collection featuring Ry Cooder's curated selection of instruments and gear.
- Colin HayminorArtist collection featuring Colin Hay's personal guitar collection, including a 2013 Gibson Custom Shop Historic Collection 1959 Les Paul R9.
- Brian RayminorArtist collection featuring Brian Ray's signature guitar selections.
- John WaiteminorArtist collection featuring John Waite's curated gear selections.
- Jeffrey FoskettminorArtist collection featuring Jeffrey Foskett's guitar and gear selections.
Scale indicators2 records
Recent moves5 records
Expansion highlights4 records
Truetone Music competitors and assessment
Company assessmentDirect peers
- Chicago Music Exchange: Specialty guitar retailer with strong new, used, and vintage inventory plus custom shop dealer relationships. Closely mirrors Truetone's positioning as a premium boutique guitar shop with an omnichannel sales model.
- Wildwood Guitars: Premium guitar dealer emphasizing Custom Shop instruments and vintage pieces, with a strong e-commerce presence. Highly comparable to Truetone on Fender Custom Shop expertise and high-end collector customer base.
- Alto Music: Independently owned musical instrument retailer offering guitars, amps, and pro audio to musicians and schools. Comparable in scale and product mix to Truetone, with similar service-oriented positioning.
- Reverb: Major online marketplace for new, used, and vintage musical instruments. Directly competes for Truetone's vintage and used segment as well as new instrument sales, with greater selection depth and a marketplace fee model that pressures dealer margins.
- Chuck Levin's Washington Music Center: Independent specialty music retailer in the DC area with a strong instrument, amp, and pro audio selection. Comparable to Truetone as a long-running independent specialty shop with deep staff expertise.
- Sweetwater: Largest US online musical instrument retailer with deep inventory across guitars, amps, pedals, and pro audio. Directly comparable to Truetone's product categories and target customers, but operates at vastly greater scale with national brand recognition and superior logistics.
Broad incumbents
- Guitar Center: The dominant US brick-and-mortar musical instrument chain offering guitars, amps, pedals, and accessories. Overlaps with Truetone's core assortment but serves a broader mainstream customer with much higher inventory turnover and store count.
- Sam Ash Music: Long-standing US musical instrument retailer carrying guitars, amps, pro audio, and accessories. Overlaps with Truetone's assortment but with broader mainstream positioning and greater scale.
- Etsy (parent of Reverb): Owns Reverb, the largest used/vintage instrument marketplace. Relevant as Truetone's most significant indirect competitor in used and vintage gear, particularly for online buyers.
Emerging players
- Perfect Circuit Audio: Boutique retailer focused on pro audio, synths, effects pedals, and recording gear. Partially comparable to Truetone's pro audio and pedals categories, though with stronger emphasis on electronic music production.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat3 records
Key risks5 records
Key highlights6 records
Customer concentration
Truetone Music social profiles
Digital presenceTruetone Music financial estimates
Financial estimateRevenue estimate
Valuation estimate
Truetone Music leadership team
Management profileNumber of profiles
Truetone Music funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Truetone Music M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Truetone Music
What does Truetone Music do?
Truetone Music is a specialty musical instrument retailer that sells new, used, and vintage electric guitars, acoustic guitars, bass guitars, amplifiers, effects pedals, and pro audio equipment through a flagship Santa Monica showroom and an e-commerce website. They also offer complementary services including custom pedalboard construction, guitar repairs, appraisals, and guitar lessons. The company holds a Fender Custom Shop Showcase Dealer designation with over 20 years of tenure.
Is Truetone Music a public or private company?
Truetone Music is a private company. It is classified as unknown and is currently operating.
When was Truetone Music founded?
Truetone Music was founded in -1. It employs 11 to 50 people.
Where is Truetone Music based?
Truetone Music is headquartered in Santa Monica, United States, in the North America region.
How does Truetone Music make money?
One revenue line is on record: instrument Sales.
Who are Truetone Music's main competitors?
Direct peers on record are Chicago Music Exchange, Wildwood Guitars, Alto Music, Reverb, Chuck Levin's Washington Music Center and Sweetwater. Broad incumbents are Guitar Center, Sam Ash Music and Etsy (parent of Reverb). Perfect Circuit Audio is listed as an emerging player.
Does Truetone Music have an API?
No public API is recorded for Truetone Music.
What industry is Truetone Music in?
Truetone Music's product category is Musical Instrument Retail. Its primary akta.pro industry code is CRALAEAA, Musical Instrument Retail (Guitars, Keyboards, Drums, Band/Orchestra), with a secondary code of CRALAEAH, Used & Vintage Musical Instruments Retail. Its NAICS code is 459140 and its SIC code is 5945.