T Bones
T-BONES Great American Eatery is a New Hampshire-based full-service restaurant chain operating six dine-in locations across the state, offering made-from-scratch American cuisine (steaks, burgers, soups, sauces) to local families, private-event bookers, and the general consumer public under founder Tom Boucher and parent Great NH Restaurants, Inc.
- Company typePrivate
- Founded1984
- HeadquartersBedford, United States
- Headcount501–1,000
- GTM typeB2C
- OfferingServices
What T Bones does
T-BONES Great American Eatery is a New Hampshire-based, multi-unit full-service restaurant brand founded in 1984 by Tom Boucher and operated by Great NH Restaurants, Inc. The concept centers on made-from-scratch American cuisine with a "homemade" identity: all sauces, soups, salad dressings, and desserts are prepared in-house, including hand-peeled potatoes for mashed potatoes and signature Yukon Gold Potato Chips. The company operates six dine-in locations across New Hampshire (Bedford, Concord, Derry, Hudson, Laconia, and Salem) totaling roughly 1,300-1,400 seats of indoor and outdoor capacity, anchored by the 9,900-square-foot, 307-capacity Concord flagship opened in September 2020 and the 2025-launched WinniDeck lakeside outdoor venue at Laconia.
The business operates an asset-heavy, real-estate-dependent dine-in model with two growth-stretching extensions: (1) private dining and event revenue (notably the 307-capacity Concord location including the Revolution Room private dining room for business lunches and celebrations) and (2) ancillary digital revenue from eGift card sales and the Payback$ points-based loyalty program, which transitioned to a cardless, phone- or email-keyed format in 2025. Pricing sits in the casual-dining mid-tier with anchor entrees such as $38.99 slow-roasted Prime Rib after 4PM on Fridays and Saturdays, $4.99-$9.99 desserts, and a $4-$7 happy hour structure (Sunday-Thursday 3PM-5PM and 8PM-close in bar/outdoor areas). Customer segments are horizontal and consumer-facing: families and individuals for general dining, private-event bookers for celebrations and corporate functions, and a discounted veterans/active-military segment receiving 25% off every Tuesday.
Distribution is purely direct-to-consumer through owned retail locations and takeout, supported by a multi-channel marketing approach (t-bones.com website, email/text club, organic social, community engagement, regional press via Hippo Press and NH Magazine, and seasonal promotions). The brand sits within the broader Great NH Restaurants portfolio alongside sister brands Cactus Jack's Grill & Watering Hole, Copper Door Restaurant, and CJ's, all wholly owned. The corporate technology stack is conventional rather than differentiated: no AI/ML capabilities, no public API, no proprietary software product - the only notable tech investments are compliance-driven (WCAG 2.1 accessibility widget, SSL-secured checkout, NH Data Privacy Act / RSA 507-H compliance posture). The company is privately held with no disclosed external funding, no M&A activity, and up to 600 employees across all Great NH Restaurants brands during peak periods.
T Bones firmographics
Firmographics- Name
- T Bones
- Legal name
- Great NH Restaurants, Inc.
- Website
- https://t-bones.com
- Company type
- Private
- Founded year
- 1984
- Operating status
- Operating
- Headcount range
- 501–1,000 employees
- Short description
- T-BONES Great American Eatery is a New Hampshire-based full-service restaurant chain operating six dine-in locations across the state, offering made-from-scratch American cuisine (steaks, burgers, soups, sauces) to local families, private-event bookers, and the general consumer public under founder Tom Boucher and parent Great NH Restaurants, Inc.
- Ownership category
- akta.pro rank
T Bones industry classification
Industry- Product category
- Casual Dining Restaurants
- NAICS
- Full-Service Restaurants (722511), Restaurants and Other Eating Places (72251)
- SIC
- Retail-Eating & Drinking Places (5810), Retail-Eating Places (5812)
- akta.pro primary industry
- Casual Dining Restaurants (THAFACAB)
- akta.pro secondary industry
- All-Day Dining Restaurants (THAFACAJ)
Keywords
Where T Bones is headquartered
LocationHeadquarters
- HQ city
- Bedford
- HQ country
- United States
- HQ region
- North America
Offices7 records
Markets served
T Bones business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Supply Chain, Marketing or Sales, Infrastructure
Revenue model
- Dine-in Food and Beverage Sales: Traditional restaurant revenue from serving food and beverages to dine-in customers at six New Hampshire locations. Includes revenue from bar sales, specialty drinks, and alcoholic beverages.
- Loyalty Program (Payback$): Points-based loyalty program where guests earn 1 point per dollar spent, with complimentary $10 rewards for every 100 points earned.
- Gift Cards: Sale of gift cards for use at T-BONES and Cactus Jack's locations, both in-store and online.
- Private Dining and Events: Revenue from private dining room bookings for business lunches, celebrations, and events at the Concord location (up to 307 capacity) and other locations.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Pay-as-you-go | Full-service restaurant menu with varied pricing |
| Other | Pay-as-you-go | Happy Hour Specials |
| Other | Pay-as-you-go | Military Discount |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels6 records
T Bones product offering
Product offeringCore offering
T-BONES Great American Eatery is a casual dining restaurant chain operated by Great NH Restaurants, Inc. that serves made-from-scratch American cuisine including steaks, burgers, seafood, and craft beverages. The chain operates six locations across New Hampshire in Bedford, Concord, Derry, Hudson, Laconia, and Salem, and offers a customer loyalty program called Payback$.
Product overview
T-BONES Great American Eatery operates as a multi-location restaurant chain with a portfolio of dining experiences. The core offering is the full-service T-BONES Great American Eatery restaurant brand, complemented by loyalty (Payback$), gift cards, private dining, and entertainment (live music) add-ons. The company also operates sister brands Cactus Jack's Grill & Watering Hole and Copper Door Restaurant under parent company Great NH Restaurants. Notable features include the WinniDeck lakeside dining at Laconia, Happy Hours promotions, and the Random Acts of Kindness community program.
Differentiator
Problem solved
Functional benefit
Brands
- Payback$: The company's loyalty rewards program where members earn points for dining that can be redeemed for rewards. Members receive $10 reward for every 100 points earned.
- WinniDeck
- Tails on the Terrace
Products and services
- Dine-in Restaurant Service
- Payback$ Loyalty Program
Companies that use T Bones
Customer profileNamed customers2 records
Segments3 records
Ideal customer profiles1 record
T Bones technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature1 record
T Bones partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core and minor.
- Great NH Restaurants, Inc.coreGreat NH Restaurants is the parent company that owns and operates T-BONES Great American Eatery along with sister brands Cactus Jack's Grill & Watering Hole and Copper Door Restaurant.
- Cactus Jack's Grill & Watering HoleminorSister restaurant brand under Great NH Restaurants. Joint promotions including military discounts and gift cards are offered across both brands.
- Copper Door RestaurantminorSister restaurant brand under Great NH Restaurants, located in Bedford, NH. Part of the Great NH Restaurants family of brands.
- Waste Management CORe ProgramminorT-BONES supports WM's CORe program which collects leftover food and organics from restaurants and converts them into renewable energy. Partnership supports sustainability and environmental initiatives.
Scale indicators3 records
Recent moves7 records
Expansion highlights6 records
T Bones competitors and assessment
Company assessmentMarket position
Strengths1 record
Weaknesses5 records
Competitive moat4 records
Key risks5 records
Key highlights7 records
Customer concentration
T Bones social profiles
Digital presenceT Bones compliance and trust
Trust signalCompliance3 records
T Bones financial estimates
Financial estimateRevenue estimate
Valuation estimate
T Bones leadership team
Management profileNumber of profiles
Profiles2 records
T Bones subsidiaries and ownership
Company hierarchySubsidiaries3 records
T Bones funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
T Bones M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about T Bones
What does T Bones do?
T-BONES Great American Eatery is a casual dining restaurant chain operated by Great NH Restaurants, Inc. that serves made-from-scratch American cuisine including steaks, burgers, seafood, and craft beverages. The chain operates six locations across New Hampshire in Bedford, Concord, Derry, Hudson, Laconia, and Salem, and offers a customer loyalty program called Payback$.
Is T Bones a public or private company?
T Bones is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was T Bones founded?
T Bones was founded in 1984. It employs 501 to 1,000 people.
Where is T Bones based?
T Bones is headquartered in Bedford, United States, in the North America region.
How does T Bones make money?
Four revenue lines are on record. Dine-in Food and Beverage Sales are the primary driver. The others are loyalty Program (Payback$), gift Cards and private Dining and Events.
Does T Bones have an API?
No public API is recorded for T Bones.
What industry is T Bones in?
T Bones's product category is Casual Dining Restaurants. Its primary akta.pro industry code is THAFACAB, Casual Dining Restaurants, with a secondary code of THAFACAJ, All-Day Dining Restaurants. Its NAICS code is 722511 and its SIC code is 5810.