Comfort Supply
Comfort Supply is a privately held, family-owned HVAC equipment distributor in Pittsburgh, PA, representing Mitsubishi, American Standard, and other brands to serve mechanical contractors, engineers, and dealers across Western and Central Pennsylvania.
- Company typePrivate
- Founded1985
- HeadquartersPittsburgh, United States
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Comfort Supply does
Comfort Supply, Inc. (doing business as CSIpgh) is a Pittsburgh-based HVAC equipment distributor and manufacturer's representative serving Western and Central Pennsylvania from three locations (Pittsburgh, Monroeville, and Altoona). Founded in 1985 by Frank Heckler and now operated by David Heckler, the company represents a portfolio of HVAC brands led by Mitsubishi Electric and American Standard, with additional lines including Bosch, Panasonic, RenewAire, Rehau, Noritz, and several specialty manufacturers. Comfort Supply pioneered commercial Variable Refrigerant Flow (VRF) distribution in the United States, having supplied the first VRF system in the country in 1993, and now provides commercial sales, application assistance, project management, and bid estimation to mechanical contractors, engineers, architects, and building owners.
The company's core offering is hardware distribution of commercial VRF and ductless HVAC systems, layered with a suite of value-added services: dedicated commercial sales and engineering support, factory-certified technical service (with three full-time technicians handling 98% of system support in-house), hands-on NATE-certified training programs, and a residential Dealer Program that pairs equipment distribution with free advertising and lead generation for contractors. Design and project management workflows leverage Diamond System Builder for VRF system documentation and remote monitoring/troubleshooting capabilities for ongoing system wellness.
Comfort Supply generates revenue primarily through markup on distributed HVAC equipment and service fees on bundled technical, design, training, and project-management offerings. The go-to-market is field-led and consultative, organized around Territory Managers for residential contractor relationships, a Commercial Sales team for enterprise projects, and Inside Sales for parts and smaller inquiries. Customer mix spans commercial mechanical contractors, residential dealers, and named institutional projects in government, healthcare, and hospitality/real estate. The business is privately held with no external capital and remains family-operated into its fifth generation of HVAC expertise.
Comfort Supply firmographics
Firmographics- Name
- Comfort Supply
- Legal name
- Comfort Supply, Inc.
- Website
- https://csipgh.com
- Company type
- Private
- Founded year
- 1985
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Comfort Supply is a privately held, family-owned HVAC equipment distributor in Pittsburgh, PA, representing Mitsubishi, American Standard, and other brands to serve mechanical contractors, engineers, and dealers across Western and Central Pennsylvania.
- Ownership category
- akta.pro rank
Where Comfort Supply is headquartered
LocationHeadquarters
- HQ city
- Pittsburgh
- HQ country
- United States
- HQ region
- North America
Offices3 records
Markets served
Comfort Supply business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Supply Chain, Operations, Marketing or Sales, Infrastructure
Revenue model
- HVAC Equipment Distribution: Distribution of HVAC equipment including VRF systems, ductless systems, and related products to mechanical contractors, engineers, architects, and building owners. Revenue generated through markup on equipment sales and potentially volume-based arrangements with manufacturer partners.
Go-to-market motion2 records
Distribution channels3 records
Marketing channels4 records
Comfort Supply product offering
Product offeringCore offering
Comfort Supply (CSIpgh) is a wholesale HVAC distributor and manufacturer representative selling VRF systems, ductless systems, and related equipment from brands such as Mitsubishi, American Standard, Bosch, and Panasonic. The company serves mechanical contractors, engineers, architects, building owners, and residential dealers across Western and Central Pennsylvania from three branch locations, complemented by design assistance, project management, technical support, and certified training programs.
Product overview
Comfort Supply is an HVAC systems distributor serving Western and Central Pennsylvania from 3 locations since 1985. The company operates as a manufacturer representative selling products from multiple HVAC brands including Mitsubishi, American Standard, Bosch, and others. Core offerings include commercial VRF (Variable Refrigerant Flow) systems and ductless HVAC solutions, supported by residential sales programs, technical support services, and training programs. The company specializes in VRF technology, having supplied the first VRF system in the country in 1993, and provides project management, design assistance, and installation support. Training services include NATE-certified courses for Mitsubishi and American Standard products.
Differentiator
Problem solved
Functional benefit
Products and services
- VRF (Variable Refrigerant Flow) Systems Commercial VRF systems providing zoned comfort with heat recovery capabilities, sold to mechanical contractors, engineers, architects, and building owners. Staff holds 100+ combined years of VRF experience.
- Ductless HVAC Systems Ductless heating and cooling systems for commercial applications, supported by the company's VRF expertise and technical team.
- Commercial Sales Services Full-range commercial sales support including application assistance, design consultation, full-scope commercial bidding, and VRF system expertise from conception to startup for mechanical contractors, engineers, architects, and building owners.
- Residential Dealer Programs Residential sales support including free advertising, lead generation, territory management, sales consultations, and COOP assistance for dealer programs serving residential HVAC contractors.
- Technical Support Services Technical support with 3 full-time service technicians providing installation, service, troubleshooting, remote monitoring, and system wellness checks. 98% of system support is handled in-house.
- Training Programs Hands-on HVAC training with live equipment at 3 locations, factory-certified trainers with 65+ years combined field experience, NATE-certified continuing education hours for Mitsubishi and American Standard courses, and custom training options.
- Project Management Services Commercial project management including timely submittals, equipment delivery coordination, and ensuring delivery fits within construction timelines.
- PremiSys Dedicated Outdoor Air System Dedicated outdoor air system for ventilation, used in healthcare facility applications such as the Fulton County Medical Center expansion project.
Quantifiable outcome
- 98% of system support comes from CSIpgh (internal service technicians)
- +1 more outcomes
Companies that use Comfort Supply
Customer profileNamed customers4 records
Segments2 records
Ideal customer profiles2 records
Comfort Supply technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
Comfort Supply partnerships and signals
Strategic signalPartnerships
Eight partnerships are on record, tiered core and major.
- Mitsubishi ElectriccoreMitsubishi is a key product partner representing multiple product lines including CityMulti VRF systems and Mitsubishi Comfort products. CSIpgh pioneers VRF technology, having supplied the first VRF system in the country in 1993. Training courses qualify for NATE Certification Hours.
- American StandardcoreAmerican Standard is a key product partner represented since 1985. Training courses qualify for NATE Certification Hours.
- BoschmajorBosch HVAC products represented as part of the product portfolio serving Western & Central Pennsylvania market.
- PanasonicmajorPanasonic HVAC and ventilation products represented in the product portfolio.
- National Comfort ProductsmajorNational Comfort Products represented as part of the HVAC equipment distribution portfolio.
- RehaumajorRehau products represented in the product portfolio for HVAC applications.
- RenewAiremajorRenewAire energy recovery ventilation products represented in the product portfolio.
- Diamond System BuildermajorSoftware used for expert design and application assistance, providing fully importable design and piping documentation for VRF and ancillary products.
Scale indicators4 records
Recent moves9 records
Expansion highlights5 records
Comfort Supply competitors and assessment
Company assessmentMarket position
Competitive moat4 records
Key highlights6 records
Customer concentration
Comfort Supply social profiles
Digital presenceComfort Supply financial estimates
Financial estimateRevenue estimate
Valuation estimate
Comfort Supply leadership team
Management profileNumber of profiles
Profiles10 records
Comfort Supply funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Comfort Supply M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Comfort Supply
What does Comfort Supply do?
Comfort Supply (CSIpgh) is a wholesale HVAC distributor and manufacturer representative selling VRF systems, ductless systems, and related equipment from brands such as Mitsubishi, American Standard, Bosch, and Panasonic. The company serves mechanical contractors, engineers, architects, building owners, and residential dealers across Western and Central Pennsylvania from three branch locations, complemented by design assistance, project management, technical support, and certified training programs.
Is Comfort Supply a public or private company?
Comfort Supply is a private company. It is classified as family owned and is currently operating.
When was Comfort Supply founded?
Comfort Supply was founded in 1985. It employs 11 to 50 people.
Where is Comfort Supply based?
Comfort Supply is headquartered in Pittsburgh, United States, in the North America region.
How does Comfort Supply make money?
One revenue line is on record: HVAC Equipment Distribution.
Does Comfort Supply have an API?
No public API is recorded for Comfort Supply.