What TopHAT Logistical Solutions does

TopHAT Logistical Solutions, LLC is a B2B home delivery brokerage founded in 2008 and headquartered in Lake Geneva, Wisconsin. The company specializes in final-mile, white-glove delivery for major U.S. retail customers — including Costco, Wayfair, Macy's, La-Z-Boy, Mattress Firm, Conn's, Room and Board, ABT, Grand Appliances, and Ferguson — coordinating a network of trained delivery contractors to deliver furniture, appliances, and large-format goods into consumers' homes coast to coast.

The service portfolio is structured as a three-tier delivery stack: Threshold (item placed inside the doorway), Room of Choice (item placed in a specified room and unpacked), and White Glove (full placement, assembly, installation, and debris removal). TopHAT also provides complementary warehousing solutions (access to more than 500 warehouse locations totaling 18 million square feet across the U.S. and Canada, inherited via the parent) and skilled installation services, including complex jobs using licensed plumbers and electricians. The technology layer is a real-time tracking platform paired with a customizable account management solution used to monitor delivery teams and tailor service to each retail client's requirements.

TopHAT operates on a brokerage economics model, earning transaction-based fees for coordinating last-mile fulfillment on behalf of retail shippers rather than operating a captive truck fleet. In February 2020, TopHAT was acquired by Atlas Logistics — described publicly as a billion-dollar corporation with 70 years of operating history — and now functions as a division of Atlas Logistics while retaining its brokerage identity and sales-led direct enterprise GTM motion.

Name

TopHAT Logistical Solutions

Legal name

TopHAT Logistical Solutions, LLC

Website

https://tophatls.com

Company type

Private

Founded year

2008

Operating status

Operating

Headcount range

101–250 employees

Short description

TopHAT Logistical Solutions is a B2B home delivery brokerage specializing in final-mile, white-glove delivery for major U.S. retail customers. Operating as a division of Atlas Logistics since February 2020, it offers tiered delivery, warehousing, and installation services across the U.S. and Canada.

Ownership category

akta.pro rank

Product category

Final Mile Delivery & Logistics Brokerage

NAICS

Freight Transportation Arrangement (488510), Local Messengers and Local Delivery (4922)

SIC

Trucking & Courier Services (No Air) (4210), Arrangement Of Transportation Of Freight & Cargo (4731)

akta.pro primary industry

Large-Item E-commerce Delivery (Bulky/Two-Person/White-Glove) (TLAAAFAH)

akta.pro secondary industries

B2B Heavy/Bulky Last-Mile (Retail-to-Store, Store-to-Store, Jobsite) (TLAAAKAL), Consumer Electronics & Large-Screen TV White-Glove Delivery (TLAAAKAC)

Keywords

• Final mile delivery
• White glove delivery
• Home delivery brokerage
• Warehousing solutions
• Installation services

Headquarters

HQ city

Lake Geneva

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Operations, Personnel, Infrastructure, Technology or R&D, Supply Chain, Marketing or Sales

Revenue model

1. Brokerage Services: TopHAT acts as a broker connecting retail customers with delivery contractors. They provide world-class final mile delivery services for retail customers coast to coast, earning revenue through brokerage fees for coordinating and managing home delivery services.

Go-to-market motion1 record

Distribution channels1 record

Core offering

TopHAT Logistical Solutions is a B2B home delivery brokerage that coordinates final mile delivery, warehousing, and installation services for major retail chains and e-commerce companies across the United States and Canada. Its core offering is a tiered delivery service portfolio—Threshold, Room of Choice, and White Glove delivery—executed through a network of vetted contractor teams, supported by a real-time tracking platform and customizable account management. The company operates as a division of Atlas Logistics and earns revenue via brokerage/transaction fees.

Product overview

TopHAT Logistical Solutions is a home delivery brokerage company operating as a division of Atlas Logistics since February 2020. Its core offering is a tiered suite of delivery services — Threshold, Room of Choice, and White Glove delivery — supported by real-time tracking technology and a customizable account management solution. The company also provides Warehousing Solutions (access to over 500 warehouses, 18 million square feet across the US and Canada) and Installation Services (including complex installations with licensed plumbers and electricians). The portfolio is anchored by Final Mile Delivery as the primary service, with warehousing and installation as complementary offerings, all tied together through a network of vetted delivery teams and operational technology.

Differentiator

Problem solved

Functional benefit

Products and services

• Final Mile Delivery Dedicated final-mile logistics service that safely delivers retail products into consumers' homes, covering retail customers coast to coast across the US and Canada.
• Warehousing Solutions Warehousing solutions for long- or short-term projects, leveraging a network of over 500 warehouse locations encompassing 18 million square feet of insured storage space across the United States and Canada.
• Installation Services Skilled and trained teams providing in-home installation of appliances and electronics, including complex installations using registered plumbers and electricians.
• White Glove Delivery Premium delivery service where the item is placed in the room of choice, unpacked, assembled, installed, and debris is removed; referred to as 'white glove' or 'dedicated white glove' delivery and representing TopHAT's specialty.

Named customers11 records

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

One partnership is on record.

• Atlas LogisticscoreStrategic or Co-development Partner · 1 February 2020In February 2020, TopHAT was acquired and became a division of Atlas Logistics. Atlas Logistics is a billion-dollar corporation that has been in business for 70 years, providing total logistics solutions from origin to destination with their Atlas fleet, 3PL network, warehousing solutions, and installation services. This acquisition expanded TopHAT's coverage across the United States and Canada, now encompassing over 500 warehouses. The partnership allows TopHAT to operate with the nimbleness of a small company while having the backing of a large corporation.

Scale indicators4 records

Recent moves5 records

Expansion highlights5 records

Broad incumbents

• XPO: XPO operates one of the largest North American less-than-truckload and last-mile big-and-bulky delivery networks. Its Final Mile for Home Goods and Big-Bulky service overlaps directly with TopHAT's white-glove furniture/appliance offering, and XPO is the asset-based incumbent that TopHAT's brokerage model ultimately competes against.
• Estes Express: Estes is one of the largest privately held LTL and last-mile carriers in North America. Its LTL Plus and final-mile services overlap with TopHAT's bulky-goods capability at the enterprise retail customer level.

Direct peers

• RXO Last Mile: Spin out of XPO (now RXO Inc.) that is one of the largest dedicated big-and-bulky home delivery carriers in the US. Directly competes with TopHAT for retail white-glove contracts with national furniture, appliance and big-box retailers, including similar named-customer overlap (Wayfair, Costco, Macy's).
• AIT Worldwide Logistics (Pilot Freight Services): AIT acquired Pilot Freight Services, the largest non-asset big-and-bulky last-mile home delivery provider in the US. Competes head-to-head with TopHAT for nationwide white-glove furniture/appliance delivery contracts with the same enterprise retail set.
• JB Hunt (ICS / 360 Final Mile): JB Hunt's Final Mile Services division provides large-home-goods delivery and installation for big-box retailers across the US. Direct competitor to TopHAT's tiered white-glove offering for retail customers coast to coast.
• SEKO Logistics: SEKO operates a global white-glove home delivery and installation network (Home Delivery Services). Closely comparable to TopHAT's Tiered Threshold/Room of Choice/White Glove model and to its enterprise retail customer base.
• Daylight Transport (ArcBest): Daylight Transport, now part of ArcBest, specializes in big-and-bulky last-mile home delivery and is a direct competitor for retailer white-glove volume in the US, with overlapping customer profile and geographic coverage.
• Holman Last Mile (Holman Logistics): Holman Last Mile (division of Holman Logistics) provides white-glove home delivery and installation of large items for retailers and e-commerce. Compares directly to TopHAT on service tiers, customer profile (big-box retail) and coastal US coverage.
• Cardinal Logistics: Cardinal Logistics operates a dedicated big-and-bulky last-mile home delivery fleet in the US. Directly comparable to TopHAT in service tiers and retail customer mix (furniture / appliance / big-box).

Emerging players

• Veho: Veho is a venture-backed last-mile delivery player focused on premium e-commerce parcel and bulky-goods delivery with branded customer experience. Competes with TopHAT for enterprise retail customers in large-item categories and is a credible new entrant.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights7 records

Customer concentration

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Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about TopHAT Logistical Solutions