BPAY
BPAY is an Australian bill payment service, founded in 1997 and owned by Australian Payments Plus, that lets consumers pay bills through the online banking of 140+ financial institutions using a Biller Code and Customer Reference Number, while serving 55,000+ billers with transaction-fee-based processing and reconciliation.
- Company typePrivate
- Founded1997
- HeadquartersSydney, Australia
- Headcount51–100
- GTM typeB2B and B2C
- OfferingSoftware
What BPAY does
BPAY is an Australian bill payment service founded in 1997 and operated under Australian Payments Plus (AP+). The service enables consumers to pay bills directly from the online banking platforms of over 140 Australian financial institutions by entering a Biller Code and a Customer Reference Number (CRN), with no direct charge to the consumer. On the supply side, more than 55,000 businesses across utilities, strata, rent, credit cards, insurance, and other categories accept BPAY as a payment method, using the CRN system for payment routing and automated reconciliation. The BPAY Scheme is legally managed by BPAY Pty Ltd (ABN 69 079 137 518), a proprietary limited company operating under the AP+ umbrella alongside NPP, Osko, PayID, PayTo, Confirmation of Payee, ConnectID, and eftpos.
BPAY's core technology is a scheme-level bill payment routing and reconciliation system integrated into the online banking environments of Australian banks and financial institutions. The proprietary Biller Code and CRN pair is the foundational identifier system that routes payments to the correct biller and enables near-automated reconciliation on the biller side. Distribution is exclusively through Scheme member financial institutions (a B2B2C channel partner model), with supplementary tools such as the CRN Generator supporting biller onboarding and operational use.
Commercially, BPAY operates a transaction-fee revenue model: consumers pay nothing to use the service, while billers/businesses pay BPAY for payment processing and reconciliation. Specific pricing is not publicly disclosed and is negotiated with BPAY Scheme members (the FIs). The company is headquartered in Sydney, Australia, employs 51–100 people, serves only the Australian market, and has no external venture or PE ownership signals in the source data, sitting instead within the strategic operating parent AP+.
BPAY firmographics
Firmographics- Name
- BPAY
- Legal name
- BPAY Pty Ltd
- Website
- https://bpay.com.au
- Company type
- Private
- Founded year
- 1997
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- BPAY is an Australian bill payment service, founded in 1997 and owned by Australian Payments Plus, that lets consumers pay bills through the online banking of 140+ financial institutions using a Biller Code and Customer Reference Number, while serving 55,000+ billers with transaction-fee-based processing and reconciliation.
- Ownership category
- akta.pro rank
BPAY industry classification
Industry- Product category
- Bill Payment Services
- NAICS
- Financial Transactions Processing, Reserve, and Clearinghouse Activities (522320)
- akta.pro primary industry
- Bank Bill Pay (Consumer & Small Business) (FSAMAJAC)
Keywords
Where BPAY is headquartered
LocationHeadquarters
- HQ city
- Sydney
- HQ country
- Australia
- HQ region
- Oceania
Markets served
BPAY business model
Business model- GTM type
- B2B and B2C
- Offering type
- Software
- Cost components
- Technology or R&D, Operations, Personnel, Infrastructure
Revenue model
- Transaction-based bill payment processing: BPAY generates revenue through transaction fees charged to billers/businesses for processing bill payments. The service is offered free to consumers through their online banking, while businesses pay for the payment processing and reconciliation services.
Go-to-market motion1 record
Distribution channels2 records
Marketing channels2 records
BPAY product offering
Product offeringCore offering
BPAY is an Australian bill payment service that enables consumers to pay bills directly through the online banking platforms of 140+ financial institutions using a Biller Code and Customer Reference Number (CRN). The service is offered free to consumers, while over 55,000 businesses integrate BPAY to accept customer payments and automate reconciliation. BPAY has operated since 1997 and is managed by BPAY Pty Ltd under Australian Payments Plus.
Product overview
BPAY is a single unified bill payment service operated by Australian Payments Plus. The core BPAY product enables consumers to pay bills through online banking, with two main sub-products: BPAY for Consumers (allowing individuals to pay and manage bills securely) and BPAY for Businesses (enabling businesses to receive payments and pay suppliers). A supplementary tool, the CRN Generator, helps businesses generate Customer Reference Numbers. BPAY has operated since 1997 and is available through over 140 financial institutions with over 55,000 businesses offering the service.
Differentiator
Problem solved
Functional benefit
Brands
- BPAY for Consumers: Pay and manage bills from the security of online banking for individual consumers.
- BPAY for Businesses
- BPAY CRN Generator
Products and services
- BPAY BPAY is an Australian bill payment service that allows consumers to pay bills securely through online banking using a Biller Code and Customer Reference Number (CRN). It has been operating since 1997 and is available through over 140 financial institutions.
- BPAY for Consumers BPAY for Consumers is the consumer-facing BPAY service enabling individuals to pay and manage bills from the security of their online banking, including utilities, strata, rent, credit cards, insurance and more.
- BPAY for Businesses BPAY for Businesses is the business-facing BPAY service enabling companies to receive payments from customers and pay suppliers, with over 55,000 businesses offering BPAY to help reconcile payments.
- CRN Generator The CRN Generator is a tool that generates Customer Reference Numbers (CRN) for businesses using the BPAY bill payment system to assign unique reference numbers to customers and accounts.
Quantifiable outcome
- Available in over 140 financial institutions' online banking
- +1 more outcomes
Companies that use BPAY
Customer profileSegments2 records
Ideal customer profiles3 records
BPAY technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature1 record
BPAY partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered core.
- BPAY Scheme Members (140+ Financial Institutions)coreOver 140 banks and financial institutions participate in the BPAY Scheme as members, offering BPAY payment services in their online banking platforms to their customers. These institutions issue BPAY payments and provide the infrastructure for bill payment processing.
- BPAY Pty LtdcoreBPAY Pty Ltd (ABN 69 079 137 518) is the entity that manages the BPAY Scheme. Australian Payments Plus (AP+) is the parent organization overseeing the scheme and its operations.
Scale indicators3 records
Recent moves3 records
Expansion highlights2 records
BPAY competitors and assessment
Company assessmentDirect peers
- POLi Payments: Australian online bill payment service owned by Australia Post that lets consumers pay bills directly from their bank accounts via internet banking. Most directly comparable to BPAY in product, customer base, and domestic-only Australian focus.
- PayTo: Digital mandate-based payment agreement service operated by Australian Payments Plus. Competes with BPAY for the recurring/scheduled bill payment use case, particularly where automation and real-time settlement are required.
- Osko by BPAY (NPP): Real-time account-to-account payment service built on the New Payments Platform and operated by AP+ alongside BPAY. Targets many of the same bill-payment and person-to-person use cases as BPAY, with faster settlement.
- EziDebit: Australia-based recurring billing and direct debit service provider for SMBs, with biller-side reconciliation tooling comparable to BPAY for Businesses. Closely comparable in the biller-side reconciliation value proposition.
Broad incumbents
- eftpos (Australian Payments Plus): Australia's debit card network, also operated by Australian Payments Plus. Broader payments incumbent with overlapping scheme-management infrastructure and policy influence on Australian consumer payment behavior.
- Afterpay (Block): Australian-originated BNPL provider now owned by Block, with deep consumer mindshare in Australia. A broader Australian fintech incumbent whose pay-later model competes with traditional bill-payment and recurring payment rails for consumer share-of-wallet.
- Tyro Payments: Australian listed payments and merchant acquirer serving SMBs with EFTPOS, eCommerce, and integrated billing tools. Comparable as a domestic payments platform targeting the same Australian SMB biller and merchant base as BPAY for Businesses.
- Fiserv: US-headquartered global fintech offering bill payment, EBPP, and core banking infrastructure. Closest international incumbent with a mature Biller Direct / consumer EBPP stack comparable to BPAY's Biller Code + CRN architecture.
- ACI Worldwide: Global real-time payments and bill payment software provider serving banks and billers worldwide. A direct international incumbent in EBPP and bank bill-pay infrastructure, comparable in technology and customer base to BPAY's FI and biller network.
Emerging players
- Stripe: Global online payments platform with a growing presence in Australia serving SMBs and platforms with billing, recurring, and reconciliation APIs. A rising competitor to BPAY for Businesses for digital-first billers seeking modern developer-first tooling.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
BPAY social profiles
Digital presenceBPAY financial estimates
Financial estimateRevenue estimate
Valuation estimate
BPAY leadership team
Management profileNumber of profiles
Profiles2 records
BPAY funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
BPAY M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about BPAY
What does BPAY do?
BPAY is an Australian bill payment service that enables consumers to pay bills directly through the online banking platforms of 140+ financial institutions using a Biller Code and Customer Reference Number (CRN). The service is offered free to consumers, while over 55,000 businesses integrate BPAY to accept customer payments and automate reconciliation. BPAY has operated since 1997 and is managed by BPAY Pty Ltd under Australian Payments Plus.
When was BPAY founded?
BPAY was founded in 1997. It employs 51 to 100 people.
Where is BPAY based?
BPAY is headquartered in Sydney, Australia, in the Oceania region.
How does BPAY make money?
One revenue line is on record: transaction-based bill payment processing.
Who are BPAY's main competitors?
Direct peers on record are POLi Payments, PayTo, Osko by BPAY (NPP) and EziDebit. Broad incumbents are eftpos (Australian Payments Plus), Afterpay (Block), Tyro Payments, Fiserv and ACI Worldwide. Stripe is listed as an emerging player.
Does BPAY have an API?
No public API is recorded for BPAY.
What industry is BPAY in?
BPAY's product category is Bill Payment Services. Its primary akta.pro industry code is FSAMAJAC, Bank Bill Pay (Consumer & Small Business). Its NAICS code is 522320.