CiGen
CiGen is a Melbourne-based intelligent automation firm founded in 2015 that delivers UiPath-powered AI automation solutions and professional services to enterprise clients across 14+ industry verticals in Australia and the Asia-Pacific region.
- Company typePrivate
- Founded2015
- HeadquartersMelbourne, Australia
- Headcount1–10
- GTM typeB2B
- OfferingServices
What CiGen does
CiGen is a privately-held intelligent automation company headquartered in Melbourne, Australia, founded in 2015. The firm delivers AI-powered automation solutions and professional services to enterprise and mid-market customers, operating across more than 14 industry verticals including banking, FMCG, facilities management, telecommunications, legal, and utilities. Its core capability is RPA delivery anchored by a UiPath Gold Partner designation, extended with adjacent technologies such as intelligent document processing (IDP), unattended digital process (UDP) automation, process mining, and broader AI integrations sourced through a multi-vendor partner ecosystem that includes Microsoft, Hyland, Apromore, AYR, and TCG.
The business operates a hybrid commercial model combining project-based professional services with a subscription-based product offering, CiGen On Demand, suggesting a deliberate shift toward recurring revenue. Geographic focus is on Australia and the broader Asia-Pacific region, with recent signaling of healthcare-vertical expansion via participation in the Digital Health Festival 2025. The firm is family-owned, with three Pullen family members in leadership positions, and operates with a small team of 1–10 employees despite serving large enterprise clients. No external funding rounds have been disclosed, indicating the company has been bootstrapped to date. Public customer disclosure is extremely limited, with Inland Technology as the only explicitly named customer; most engagements are referenced through anonymous case studies, suggesting a concentrated revenue base reliant on a small number of large enterprise contracts.
CiGen firmographics
Firmographics- Name
- CiGen
- Legal name
- CiGen
- Website
- https://cigen.com.au
- Company type
- Private
- Founded year
- 2015
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- CiGen is a Melbourne-based intelligent automation firm founded in 2015 that delivers UiPath-powered AI automation solutions and professional services to enterprise clients across 14+ industry verticals in Australia and the Asia-Pacific region.
- Ownership category
- akta.pro rank
CiGen industry classification
Industry- Product category
- Intelligent Automation Services
- NAICS
- Custom Computer Programming Services (541511), Computer Systems Design and Related Services (54151)
- SIC
- Services-Computer Programming Services (7371), Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Responsible AI, AI Governance & Compliance Services (BPAEAHAJ)
- akta.pro secondary industry
- AI Integration & Orchestration Platforms (Connectors, Workflow, iPaaS for AI) (HDAEANAI)
Keywords
Where CiGen is headquartered
LocationHeadquarters
- HQ city
- Melbourne
- HQ country
- Australia
- HQ region
- Oceania
Offices1 record
Markets served
CiGen business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Professional Services (Consulting, Implementation & Managed Services): CiGen provides end-to-end professional services including consulting, implementation, and managed services for AI and automation solutions. Services encompass discovery, design, development, deployment, and ongoing operational support of automation programs.
- Software Licensing (UiPath RPA Platform): CiGen is an authorised reseller and UiPath Gold Partner, selling UiPath RPA platform licenses including Studio, Orchestrator, and attended/unattended robot deployments. Clients include an Australian FMCG company using UiPath Studio + Orchestrator + unattended robots and a facilities management company using UiPath Studio + attended robots.
- Training & Advanced Training Services: Advanced training is available on request covering deeper aspects of process automation methodology including workflow design, smart building techniques, robot usage, process hardening, debugging, .NET coding, robot scheduling/management and more. Training is also offered as part of their broader RPA Center of Excellence (CoE) services.
- CiGen On Demand (Subscription-based Automation): CiGen offers an on-demand automation service through an affordable subscription fee, designed to help small, medium and large Australian organisations leverage intelligent automation. This subscription model makes automation accessible without large upfront capital investment.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Consulting engagement |
| Other | Multi-year contract | Pilot program |
| Subscription | Annual | Software Licensing (UiPath) |
| Subscription | Monthly | CiGen On Demand subscription |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels6 records
CiGen product offering
Product offeringCore offering
CiGen provides AI-powered intelligent automation solutions built on the UiPath RPA platform, delivering consulting, implementation, and managed services alongside Intelligent Document Processing (IDP), Process & Operations Mining, and AI capabilities. The firm sells UiPath software licenses as an authorised Gold Partner and offers a subscription-based CiGen On Demand service that makes automation accessible to organisations of all sizes across Australia and the Asia-Pacific region.
Product overview
CiGen is an AI Solutions and Digital Advisory firm offering a suite of automation and AI technology solutions. Their portfolio includes Consulting, Implementation & Managed Services alongside core technology offerings: Intelligent Automation (RPA), Data Management, Process & Operations Mining, Intelligent Document Processing (IDP), Unstructured Document Processing (UDP), and AI solutions. These integrate with RPA platforms (UiPath) and enterprise systems (Netsuite, Microsoft AX) to automate business processes across banking, healthcare, finance, HR, legal, logistics, manufacturing, mining, ports, retail, telecommunications, and utilities industries. The company was founded in 2015 and serves clients across Australia and the Asia-Pacific region.
Differentiator
Problem solved
Functional benefit
Products and services
- Consulting, Implementation & Managed Services End-to-end professional services including consulting, implementation, and managed services for AI and automation solutions. Services encompass discovery, design, development, deployment, and ongoing operational support of automation programs, and are tailored to enterprise and mid-market organisations across Australia and Asia-Pacific.
- Intelligent Automation (RPA) Core RPA and intelligent automation solutions that automate repetitive business processes using software robots, built on the UiPath platform. Designed for organisations seeking to reduce manual processing hours, improve accuracy, and scale operations without proportional headcount increases.
- UiPath RPA Software Licensing Authorised resale of UiPath RPA platform licenses including UiPath Studio, Orchestrator, and attended/unattended robot deployments, sold to enterprise clients as part of implementation engagements.
- Intelligent Document Processing (IDP) & Document Storage OCR-based document processing and storage solutions that automate reading, parsing, and data extraction from invoices, PDFs, forms, and other documents, with Hyland content services integration. Designed for organisations seeking to automate high-volume document workflows.
- Training & Advanced Training Services Advanced training services covering deeper aspects of process automation methodology including workflow design, smart building techniques, robot usage, process hardening, debugging, .NET coding, and robot scheduling/management. Offered both on request and as part of CiGen's RPA Center of Excellence (CoE) services.
- CiGen On Demand An on-demand automation subscription service providing affordable, recurring access to intelligent automation capabilities. Designed to make automation accessible to small, medium, and large organisations without large upfront capital outlay.
Quantifiable outcome
- 100% time efficiency improvements in banking operations
- +9 more outcomes
Companies that use CiGen
Customer profileNamed customers7 records
Segments8 records
Ideal customer profiles4 records
CiGen technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration3 records
AI capability4 records
Feature3 records
CiGen partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- UiPathcoreCiGen is an authorised reseller of UiPath's RPA platform and holds UiPath Gold Partner status — the highest partnership level in the UiPath partner ecosystem. This partnership enables CiGen to design, develop, test, and support UiPath RPA implementations including Studio, Orchestrator, attended robots, and unattended robots. As part of their CoE services, CiGen trains clients on UiPath platforms and provides ongoing support for UiPath deployments.
Scale indicators5 records
Recent moves6 records
Expansion highlights5 records
CiGen competitors and assessment
Company assessmentMarket position
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
CiGen social profiles
Digital presenceCiGen financial estimates
Financial estimateRevenue estimate
Valuation estimate
CiGen leadership team
Management profileNumber of profiles
Profiles4 records
CiGen funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
CiGen M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about CiGen
What does CiGen do?
CiGen provides AI-powered intelligent automation solutions built on the UiPath RPA platform, delivering consulting, implementation, and managed services alongside Intelligent Document Processing (IDP), Process & Operations Mining, and AI capabilities. The firm sells UiPath software licenses as an authorised Gold Partner and offers a subscription-based CiGen On Demand service that makes automation accessible to organisations of all sizes across Australia and the Asia-Pacific region.
Is CiGen a public or private company?
CiGen is a private company. It is classified as family owned and is currently operating.
When was CiGen founded?
CiGen was founded in 2015. It employs 1 to 10 people.
Where is CiGen based?
CiGen is headquartered in Melbourne, Australia, in the Oceania region.
How does CiGen make money?
Four revenue lines are on record. Professional Services (Consulting, Implementation & Managed Services) is the primary driver. The others are software Licensing (UiPath RPA Platform), training & Advanced Training Services and ciGen On Demand (Subscription-based Automation).
Does CiGen have an API?
No public API is recorded for CiGen.
What industry is CiGen in?
CiGen's product category is Intelligent Automation Services. Its primary akta.pro industry code is BPAEAHAJ, Responsible AI, AI Governance & Compliance Services, with a secondary code of HDAEANAI, AI Integration & Orchestration Platforms (Connectors, Workflow, iPaaS for AI). Its NAICS code is 541511 and its SIC code is 7371.