Digisystem

What Digisystem does

Digisystem is a privately held Brazilian IT services and consulting company founded in 1990, headquartered on Avenida Paulista in São Paulo, with regional offices in Bogotá, Colombia and Buenos Aires, Argentina. The firm serves enterprise and public-sector clients across four vertical segments — Government, Healthcare, Financial Services, and Multimercados (cross-industry) — through consulting-led engagements and operationally delivered services. Headcount is stated as "mil colaboradores" (thousands of professionals), placing the firm in the 1,001–5,000 employee band disclosed in its firmographic profile.

The company's portfolio spans five service pillars: Customer Service (Service Desk, Field Service, Specialized Support, Resident Support, and 24x7 Monitoring), Specialized Staffing (on-demand IT professionals), Custom Development (web and mobile applications), Infrastructure Management (cloud and on-premise), and API-based Systems Integration. In healthcare, Digisystem is the largest authorized Philips partner in Latin America for the Bionexo Tasy hospital management system and PACS medical imaging solutions, including migration to the modern Tasy HTML5 platform — a differentiator supported by case-study references such as Centro Médico de Campinas (utilization uplift from 30% to 88%). Operational capabilities are reinforced by IBM and Oracle certified partnerships covering hybrid cloud, FinOps, Turbonomic, App Connect, and Exadata Cloud (EXACC).

Digisystem generates revenue across professional services (consulting and project delivery), managed services (recurring Service Desk and infrastructure operations), specialized staffing (time-and-materials billing), a Healthcare Systems stream (Tasy and PACS implementation/support), and a subscription-style Hardware as a Service (HaaS) offering that converts client CAPEX to monthly OPEX. Go-to-market is enterprise field sales with event-driven demand generation (Maratona Supply Chain, CONAHP, Forum de Compras & Sourcing), supplemented by thought-leadership content marketing and direct participation in government procurement processes. Anchor logos include Caixa Econômica Federal (Service Desk supporting 90,000+ users), Sesi/Senai São Paulo (200 units, 30,000+ users), Companhia do Metrô de São Paulo (Peoplesoft Oracle), and multiple Brazilian hospitals on the Tasy platform.

Name

Digisystem

Legal name

Digisystem

Website

https://digisystem.com.br

Company type

Private

Founded year

1990

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Digisystem is a Brazilian IT services and consulting firm founded in 1990, serving enterprise and government clients across healthcare, financial services, and multi-sector verticals in Brazil, Colombia, and Argentina. It delivers managed services, cloud infrastructure, specialized IT staffing, API integration, and is the largest authorized Philips Tasy partner in Latin America.

Ownership category

akta.pro rank

Headquarters

HQ city

São Paulo

HQ country

Brazil

HQ region

Latin America

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Professional Services: Consulting and implementation services for IT projects including infrastructure, development, integration, and system migration
2. Managed Services: Ongoing IT support and management including Service Desk, monitoring, and infrastructure management with 24x7 capabilities
3. Specialized Staffing (Alocação): Temporary placement of IT specialists in client organizations, providing expertise without permanent hiring commitments
4. Hardware as a Service (HaaS): Monthly subscription model for hardware equipment with maintenance, support and tax benefits included
5. Healthcare Systems: Implementation and support of Philips Tasy hospital management system and related healthcare IT solutions

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

Digisystem is an IT consultancy and managed services provider that delivers cloud, software engineering, infrastructure management, systems integration, and RPA process automation services to enterprise and government clients across Latin America. Its portfolio spans customer service (Service Desk, Field Service, 24x7 monitoring), specialized IT staffing, custom development, infrastructure management, and API-based integration. In healthcare, the company is the largest authorized Philips partner in Latin America for the Tasy hospital management system (including Tasy HTML5) and PACS medical imaging implementations.

Product overview

Digisystem is an IT services company offering a portfolio of technology services rather than a unified product platform. Core service offerings include Customer Service (Atendimento ao Cliente) with Service Desk, Field Service, Specialized Support, Resident Support, and 24x7 Monitoring; Specialized Staffing (Alocação Especializada); Custom Development; Infrastructure Management; and System Integration via API development. In healthcare, Digisystem is the largest authorized Philips partner in Latin America, implementing and supporting the Bionexo Tasy hospital management system and PACS medical imaging solutions, including migration to the modern Tasy HTML5 platform. The company also offers Hardware as a Service (HaaS) as a subscription model for IT equipment. Services span government, healthcare, financial services, and multi-industry sectors across Brazil, Colombia, and Argentina.

Differentiator

Problem solved

Functional benefit

Products and services

• Customer Service (Atendimento ao Cliente) Comprehensive IT customer service and support offering including Service Desk, Field Service, specialized support, resident support, and 24x7 monitoring for enterprise and government clients to maintain operational continuity.
• Service Desk IT Service Desk implementation and operation providing fast, efficient support with multi-channel access, automated workflows, and proactive monitoring to improve user experience and reduce costs for large enterprise and government workforces.
• Specialized Staffing (Alocação Especializada) On-demand IT specialist staffing service providing expert professionals integrated into client teams without fixed additional costs, for organizations needing temporary or specialized IT expertise.
• Custom Development (Desenvolvimento) Custom digital solutions development including web and mobile applications that transform operations and enhance user experience for enterprise clients.
• Infrastructure Management (Infraestrutura) Complete infrastructure management service covering monitoring, optimization, and scaling of IT operations with focus on stability, security, and performance.
• Integration Services (Integração) Systems integration services developing and sustaining APIs to connect platforms, optimize processes, reduce costs, and increase efficiency for enterprise clients.
• Philips Tasy Hospital Management (Bionexo Tasy) Integrated hospital management solution implementation and support for hospitals, clinics, and health operators, optimizing patient journey and clinical-administrative processes. Digisystem is the largest authorized Philips partner for Tasy in Latin America.
• Tasy HTML5 Migration Migration service to the modern web-based version of Philips Tasy hospital management system with responsive interface, real-time prescription, advanced integration with medical devices, clinical dashboards, and mobile access for healthcare institutions.
• PACS Medical Imaging (Philips) Picture Archiving and Communication System for medical imaging management, offered through the Philips partnership to healthcare institutions.
• Hardware as a Service (HaaS) Monthly subscription model for hardware equipment providing CAPEX-zero investment, premium manufacturer support, preventive and corrective maintenance, predictive technology, tax benefits consultation, and sustainable equipment upgrades.

Quantifiable outcome

• 40% reduction in human service desk calls through automation (Sesi/Senai project)
• +4 more outcomes

Named customers11 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature7 records

Partnerships

Five partnerships are on record, tiered core and minor.

• Philips (Healthcare)coreTechnology or IntegrationAuthorized Philips partner for Tasy hospital management system in Latin America. Provides implementation, migration, and ongoing support services for Philips Tasy HTML5, PACS medical imaging, and related healthcare IT solutions. Digisystem is recognized as the largest authorized Philips partner in Latin America.
• OraclecoreTechnology or IntegrationOracle partner providing Cloud Platform and Multicloud solutions. Expertise in Exadata Cloud (EXACC), Oracle cloud infrastructure, and enterprise database solutions for healthcare and enterprise environments.
• IBMcoreTechnology or IntegrationIBM partner offering App Connect, API Connect, Turbonomic, Cloudability, Cloud, and Power VS solutions. Joint offerings include hybrid infrastructure automation, cloud financial management, and AI-powered operations.
• Bionexo TasycoreTechnology or IntegrationPartnership for Bionexo Tasy hospital management system. Digisystem provides implementation, customization, and support services for healthcare institutions adopting Tasy solutions.
• Live UniversityminorGTM or Marketing PartnerStrategic marketing and event partnership for 21st Supply Chain Marathon event where Digisystem participated as exhibitor and speaker.

Scale indicators4 records

Recent moves8 records

Expansion highlights6 records

Direct peers

• CI&T: Brazilian technology services company specializing in digital transformation, custom development, and end-to-end engineering for enterprise clients — comparable in client verticals and delivery model to Digisystem.
• GFT Technologies: IT services firm with strong Brazilian operations (GFT Brasil/Pilar) focused on financial services digital transformation — directly comparable in size, LATAM presence, and vertical mix.
• Globant: Latin American IT services and digital transformation provider serving enterprise customers across multiple industries — directly comparable in LATAM footprint, scale of delivery, and enterprise-focused services mix.
• Stefanini: Major Brazilian-founded IT services and consulting firm with global delivery across cloud, infrastructure, application development, and digital transformation — directly overlapping Digisystem's IT services and staffing portfolio.

Broad incumbents

• TOTVS: Largest Brazilian enterprise software company with healthcare and ERP solutions — overlaps Digisystem's healthcare-IT and hospital-management implementation work as both a partner ecosystem and partial competitor.
• Accenture Brazil: Global IT services and consulting giant with large Brazilian delivery; competes for the same large enterprise and government transformation mandates as Digisystem but at significantly greater scale and breadth.
• Tata Consultancy Services (TCS): Global IT services major with established Brazil/LATAM delivery centers competing for enterprise and government infrastructure and modernization contracts comparable to Digisystem's Service Desk and cloud offerings.
• NTT Data (formerly everis): Global IT services major with a significant Brazilian and LATAM presence (built on the everis acquisition) offering consulting, application services, and infrastructure — overlaps Digisystem's enterprise/government IT services work.

Others

• Bionexo: Owner/product company behind the Tasy hospital management platform — a critical partner and adjacent ecosystem player since Digisystem implements and supports Tasy across Brazilian hospitals.

Regional players

• Positivo Tecnologia / Serviços: Brazilian technology group offering IT services, infrastructure, and managed services to enterprise and government — comparable in service mix and Brazilian market focus to Digisystem.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UC4df5DoVXkk6EtT1PPHAg2g
• Facebookfacebook.com/digisystemti
• LinkedInlinkedin.com/company/digisystem
• Instagraminstagram.com/digi_system

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Digisystem