What CMC Solutions does

CMC Solutions is a privately held Japanese systems integrator headquartered in Nagoya, established in 2006 as a spin-off of シーエム・シー (Shiemu-Shi Co., Ltd., listed on JASDAQ since 2008). The company delivers end-to-end IT services through a three-stage model — consultation, solution provision, and aftercare — with primary verticals in logistics, public sector (local governments), distribution, and ICT infrastructure. For FY ending September 2025, it reported revenue of ¥2,725,330,000 across 102 employees, marking four consecutive periods of revenue and profit growth.

Its core technology stack combines bespoke system integration with a portfolio of packaged and proprietary software: production and sales management (GEN, with 800+ implementations), groupware (NI Collabo 360), workflow and document management (Create!Webフロー, ASTRUX), e-learning (学びばこ with over 1,000,000 total users), field DX tools (i-Reporter, eXFrame), and AI-enabled services (AI-Q chatbot using IBM Watson plus ChatGPT API, Security Insight generative-AI portal, Knowledge Insight voice/document service). The company is a vendor-neutral integrator, reselling and customizing solutions from partners such as Infotec, Exgen Networks, Amku, agensia, and TCS, while layering its own proprietary portals and AI services on top. Cybersecurity offerings aligned with JAMA/JAPIA automotive guidelines and Financial Services Agency standards represent a growing focus area.

The business model blends professional services (custom development, consulting, infrastructure build) with subscription/SaaS revenue across package solutions. Pricing is per-user monthly for cloud offerings (e.g., NI Collabo 360 at ¥360/month per user; Seminar Reservation System at ¥55,000/month) and quote-based for AI-Q and enterprise deployments. Distribution is entirely direct enterprise sales with consulting-led engagement, targeting prime projects from leading clients in material handling logistics and major electronics manufacturers. Headquartered in Nagoya with offices in Tokyo, Osaka (reopened March 2026), Shiga, and Matsue, the company operates within the broader CMC GROUP network of approximately 30 domestic and international locations.

Name

CMC Solutions

Legal name

株式会社 CMC Solutions

Website

https://cmc-solutions.co.jp

Company type

Private

Founded year

2006

Operating status

Operating

Headcount range

101–250 employees

Ownership category

akta.pro rank

Product category

Systems Integration and IT Services

NAICS

Computer Systems Design and Related Services (54151), Custom Computer Programming Services (541511), Software Publishers (513210)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Prepackaged Software (7372), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

IT Governance, Risk & Compliance (IT GRC) Platforms (HDAEALAK)

akta.pro secondary industries

Regulatory Change Management (RCM) (HDADAIAG), Configuration Management & CMDB Services (BPAEAJAK), Configuration Management Database (CMDB) Platforms (HDAEALAE)

Keywords

• System integration services
• Cloud software solutions
• Logistics IT solutions
• Public sector systems
• IT consulting services

Headquarters

HQ city

Nagoya

HQ country

Japan

HQ region

Asia

Offices5 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. System Integration & Custom Development: Bespoke software development from requirements definition through to deployment and maintenance, serving logistics and public sector clients.
2. Package Software Sales & Implementation: Resale and implementation of third-party package solutions (GEN, Create!Webフロー, ASTRUX, eXFrame, i-Reporter, AI-Q, NI Collabo 360, 学びばこ, Security SUITE) with customization and support.
3. IT Infrastructure Solutions: Server and network equipment design, procurement, installation, and ongoing operations support.
4. Consulting Services: ICT strategy, BPR consulting, and management technology consulting services preceding solution implementation.
5. Security Solutions: Cybersecurity guideline compliance services including tool deployment, portal-based operations, and ongoing security support. Revenue model includes both project fees and recurring service fees.
6. ナレッジインサイト (Knowledge Insight): AI-powered voice and document utilization service, likely subscription-based SaaS model.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels5 records

Core offering

CMC Solutions delivers system integration, IT consulting, cloud-based software, and IT infrastructure services to enterprise and government clients, with vertical specialization in logistics, public administration, distribution, and ICT infrastructure. Its offering combines proprietary software products (AI-Q, Knowledge Insight, Security Insight, eXFrame), resale/implementation of third-party package solutions (GEN, Create!Webフロー, ASTRUX, i-Reporter, NI Collabo 360, 学びばこ, Security SUITE), and bespoke custom development projects on a consulting-led sales model.

Product overview

CMC Solutions provides a comprehensive portfolio of IT solutions organized around three service stages: consultation, solution provision, and aftercare support. The product portfolio includes AI-powered services (AI-Q chatbot, Security Insight portal), document management (ASTRUX), workflow systems (Create!Webフロー), e-learning (学びばこ), field operations tools (i-Reporter, eXFrame), groupware (NI Collabo 360), production management (GEN), and security services (Security SUITE, Security Enhancement Solution). The company operates as an independent systems integrator focusing on logistics, public sector, distribution, and ICT infrastructure.

Differentiator

Problem solved

Functional benefit

Brands

• はぐふる: 妊活から子育てまでを支える医療ヘルスケア情報サイト。CMCエクスメディカが 운영하는医療・ヘルスケア情報サイト。
• トンガルLABO
• ナレッジインサイト
• KAIZEN FARM（カイゼンファーム）
• ATOM KNOWLEDGE（アトムナレッジ）

Products and services

• AI-Q (アイキュー) AI chatbot service using IBM Watson NLP and ChatGPT API for automated customer support and knowledge management; generates QA data automatically from documents and manuals and is targeted at enterprise customers seeking to automate internal and external knowledge Q&A.
• Security Insight Proprietary portal service for cybersecurity guideline compliance featuring AI-powered search of regulations/procedures, automated law-change monitoring, and security awareness e-learning, targeted at automotive supply chain and other regulated enterprises.
• Security SUITE Security report service based on Financial Services Agency safety standards, providing monthly security analysis reports covering 9 evaluation items (asset management, antivirus status, security patches, USB usage, etc.) for financial services and regulated enterprises.
• ASTRUX Web-based enterprise document management system with workflow approvals, full-text search, version control, security features, and optional Active Directory integration for user and group management synchronization.
• Create!Webフロー Electronic approval and workflow system that converts paper-based approval processes to digital, supporting complex routing including conditional branches and consensus workflows, with SSO, API, and automatic application/approval output integration for enterprises.
• 学びばこ (Manabibako) E-learning management system (LMS) with intuitive icon-based interface suitable for non-technical users, supporting PowerPoint, PDF, Excel, Word, and MP4 content; available in package and cloud versions with customization options and unlimited user count.
• i-Reporter Digital form input system that combines digital input and handwriting on iPad, iPhone, and Windows devices, converting existing Excel forms directly into digital input applications for paperless field record management.
• NI Collabo 360 360-degree business improvement groupware integrating workflow, expense reporting, scheduling, messaging, and compliance features including electronic invoice storage law support, with mobile app and third-party system integrations (Sales Force Assistant, Sales Quote Assistant, nyoibox).
• eXFrame Field operations digital transformation tool enabling smartphone-based reporting with Excel form migration, GPS capture, offline input, and workflow approval, targeted at field workers and operations teams seeking paperless reporting.
• GEN (生産管理・販売管理システム) Cloud-based production and sales management system for small-to-medium manufacturing and distribution companies; Japan's first cloud-based production management system with over 800 implementation records across SMB clients.
• Security Enhancement Solution Comprehensive cybersecurity solution based on JAMA/JAPIA automotive cybersecurity guidelines covering endpoint protection, device management, and compliance tools, targeted at automotive supply chain manufacturers.
• Seminar Reservation System Cloud Cloud-based seminar and event reservation management system supporting online seminars via Vimeo integration, newsletter distribution, attendee management, and certificate issuance, with Standard (up to 1,000 users) and Customization (unlimited users) plans.
• ナレッジインサイト (Knowledge Insight) AI-powered voice and document utilization service (SaaS) providing AI-based data handling with an explicit no-training policy on customer input data, targeted at enterprises seeking secure AI-driven knowledge extraction from voice and document assets.

Quantifiable outcome

• Four consecutive periods of increased revenue and profit growth
• +4 more outcomes

Named customers7 records

Segments8 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

AI capability8 records

Feature11 records

Partnerships

Three partnerships are on record, tiered core and minor.

• 株式会社東証コンピュータシステム (Tokyo Stock Exchange Computer Systems / TCS)coreTechnology or Integration · 1 April 2025TCS provides the Security SUITE service — a security solution based on Financial Services Agency safety standards. CMC Solutions handles sales, marketing, and customer support for this solution. Security SUITE provides monthly security reports covering 9 evaluation items including asset management, antivirus status, security patches, and USB usage tracking.
• 株式会社アムク (Amku)minorImplementation/ SI/ Consulting PartnerImplementation partner for GEN production management system, providing production management and sales management consulting for GEN implementation support.
• CMCエクスメディカ (CMC ExmediCa)minorStrategic or Co-development PartnerGroup company operating はぐふる©, a healthcare information site for fertility and childcare. はぐふる received the Ministry of Health, Labour and Welfare Medical Affairs Bureau Director's Award in April 2026. Provides cross-group healthcare knowledge synergy.

Scale indicators13 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• NS Solutions: Japanese systems integrator with strong vertical focus on manufacturing, logistics, and finance serving Japanese enterprises — comparable as a domestic mid-cap SI competing for similar Japanese enterprise and public-sector IT projects.
• TIS Inc. Mid-cap Japanese IT services company providing SI, consulting, and packaged solutions to Japanese enterprises and financial institutions — comparable in revenue mix of custom development plus recurring software.
• BIPROGY: Long-established Japanese SI (formerly Nihon Unisys) serving financial institutions, public sector, and distribution with strong packaged-software franchises — directly comparable as a Japanese vendor-neutral SI with public-sector exposure.
• Future Corporation: Japanese IT consulting and SI firm focused on enterprise digital transformation and IT modernization — comparable as a mid-sized, vendor-neutral Japanese SI competing for similar DX and IT infrastructure deals.
• ITOCHU Techno-Solutions: Japanese systems integrator and IT infrastructure provider serving enterprises with networks, cloud, and security — comparable for ICT infrastructure and security solutions work targeted at Japanese enterprise clients.

Broad incumbents

• SCSK Corporation: Large Japanese SI and IT services subsidiary of Sumitomo Corporation serving diverse verticals including finance, manufacturing, and distribution — broad incumbent overlap with CMC Solutions' SI plus packaged-software model.
• NTT Data Group: Largest Japanese IT services firm with extensive public-sector, logistics, and enterprise systems integration business — broad incumbent whose Japanese government and logistics accounts overlap with CMC Solutions' core verticals.
• Fujitsu: Japan's largest IT vendor offering systems integration, packaged software, and IT infrastructure across government, manufacturing, and distribution — broad incumbent whose Japanese public-sector and logistics practices are top-of-funnel alternatives for the same buyers.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CMC Solutions