What Domicil Bern does

Domicil Bern AG is a Swiss non-profit long-term care provider headquartered in Bern and operating as part of the Concara group. The organization runs a network of more than 22 residential and care facilities across the Canton of Bern, delivering Umfassende Pflege (24/7 comprehensive nursing care), five dedicated Dementia Competence Centers (Kompetenzzentrum Demenz) for moderate to severe dementia, transitional care (Übergangspflege) for post-hospital recovery, day care (Tagesbetreuung), short stays (Kurzaufenthalte), and Wohnen plus / Wohnen mit Dienstleistungen independent-living options. Domicil also operates ancillary lines including the in-house Friedens-Apotheke pharmacy, Cuisine catering and meal delivery (Mahlzeitendienst), and an annual Berner Fachkongress Demenz.

The core technology layer is conventional: standard healthcare information systems and an online admission portal (opancare.ch) for intake, with no proprietary platform disclosed. Clinical and hospitality differentiation comes from purpose-built dementia environments (sensory gardens, biographical work, safe wandering areas), specialized therapy programs (Marte Meo, Incanto music therapy), and integrated medical, pharmaceutical, and gastronomy services delivered on-site.

The revenue model is recurring and B2C/B2B hybrid: residents pay monthly subscriptions covering accommodation, meals, nursing, housekeeping, and activities, with partial reimbursement from Swiss health insurance (KVG) and cantonal subsidies. Pricing is published via PDF price lists rather than on the public site. Go-to-market is direct-to-consumer through a central Concara Kontaktcenter (031 307 20 65), facility-level admissions, and partnerships with Spitex Bern (home care) and Klinik Siloah (transitional care medical supervision). Domicil self-identifies as the number-one long-term care provider in Canton Bern and was awarded the 2024 Great Place To Work Best Workplaces Award in the 250+ employee category.

Name

Domicil Bern

Legal name

Domicil Bern AG

Website

https://domicilbern.ch

Company type

Private

Founded year

1995

Operating status

Operating

Headcount range

101–250 employees

Short description

Domicil Bern AG is a non-profit Swiss long-term care operator running 22+ residential and dementia care facilities across the Canton of Bern under the Concara group, serving elderly residents and dementia patients with nursing, transitional, and supportive living services.

Ownership category

akta.pro rank

Product category

Senior Long-Term Care

NAICS

Continuing Care Retirement Communities and Assisted Living Facilities for the Elderly (62331), Nursing and Residential Care Facilities (623), Nursing Care Facilities (Skilled Nursing Facilities) (623110), Assisted Living Facilities for the Elderly (623312)

SIC

Services-Nursing & Personal Care Facilities (8050), Services-Skilled Nursing Care Facilities (8051), Services-Home Health Care Services (8082)

akta.pro primary industry

Long-Term Care Nursing Homes (Custodial LTC) (HLADADAB)

Keywords

• Long-term care services
• Dementia care facilities
• Senior residential care
• Assisted living services
• Transitional care nursing

Headquarters

HQ city

Bern

HQ country

Switzerland

HQ region

Europe

Offices22 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Marketing or Sales, Others

Revenue model

1. Long-term Care Services: Revenue generated from comprehensive care (Umfassende Pflege) services for residents requiring ongoing nursing care and support. Residents pay for room, board, care, and hospitality services. Swiss health insurance (KVG) and cantonal subsidies partially cover costs.
2. Specialized Dementia Care: Specialized care services for individuals with mid to severe dementia at the Kompetenzzentrum Demenz locations. Premium services for dementia-specific care environments and specialized staff expertise.
3. Day Care and Short-term Stays: Tagesbetreuung (day care) and Kurzaufenthalte (short-term/respite stays) services provide temporary care for dementia patients and those needing transitional care after hospitalization.
4. Living with Services: Wohnen mit Dienstleistungen and Wohnen plus services for active individuals seeking secure living environments with additional support services.
5. Gastronomy Services: Meal delivery service (Mahlzeitendienst), cafeteria operations, and catering services including B2B offerings through Cuisine brand.
6. Pharmaceutical Services: In-house pharmacy services through Friedens-Apotheke providing medication management for residents.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels9 records

Core offering

Domicil Bern AG operates a network of 22+ residential care facilities in the Canton of Bern, Switzerland, providing round-the-clock nursing care, specialized dementia care, transitional post-hospital care, day care, short-term stays, and supportive living services for elderly individuals. The organization delivers comprehensive care services including accommodation, meals, medical supervision, housekeeping, and cultural activities, supplemented by in-house pharmacy and gastronomy services.

Product overview

Domicil Bern is a leading long-term care organization in the Canton of Bern, Switzerland, operating as part of the Concara Group. The organization provides a comprehensive portfolio of senior care services through its network of approximately 22 locations across the Bern region. The core offering consists of Umfassende Pflege (Comprehensive Care) services for individuals requiring round-the-clock nursing support, with specialized Dementia Competence Centers (Kompetenzzentrum Demenz) at five locations for people with moderate to severe dementia. Additional residential services include Wohnen plus for independent active seniors and Wohnen mit Dienstleistungen for those seeking additional support. The organization also provides transitional care (Übergangspflege) for post-hospital recovery, day care (Tagesbetreuung), short stays (Kurzaufenthalte), and home care services through Spitex partnerships. Hospitality services include gastronomy, meal delivery, and catering through Cuisine. The integrated service model combines nursing care, medical services, pharmaceutical care, and cultural activities within each location.

Differentiator

Problem solved

Functional benefit

Products and services

• Umfassende Pflege (Comprehensive Care) Round-the-clock nursing and care services for people who require support due to health conditions. Includes medical care by house or attending physicians, coordination with external health and social partners, full board, and hotel services. Residents occupy single rooms with shower/WC and balcony.
• Umfassende Pflege für Menschen mit Demenz (Comprehensive Dementia Care) Specialized holistic care tailored for people with moderate to severe dementia, delivered at Domicil's five Dementia Competence Centers with specially trained staff, sensory gardens, biographical work, and safe wandering areas.
• Wohnen plus (Living Plus) Independent living option for active, self-reliant individuals located near Domicil retirement homes with access to additional support services.
• Wohnen mit Dienstleistungen (Living with Services) Active living for people who value a secure environment and wish for additional services such as meals, housekeeping, and social activities to make daily life easier.
• Übergangspflege (Transitional Care) Post-hospital rehabilitation and recovery services for individuals who cannot immediately return to independent living after a hospital stay. Includes comprehensive assessments, therapy plans, and discharge planning.
• Tagesbetreuung (Day Care) Day care services for people living at home who need occasional support and accompaniment in daily life, with diverse activities and individual care. Specialized day care programs available for dementia patients.
• Kurzaufenthalte (Short Stays / Respite Care) Temporary stays for respite care, offering relief for caregiving family members while providing structured daily activities and professional care for elderly or dementia-affected guests.
• Mahlzeitendienst (Meal Delivery Service) Meal delivery service for external individuals who wish to eat at home, providing regular hot meals to seniors living independently.
• Cuisine Catering & B2B Services Catering services for events and business functions, plus business-to-business gastronomy offerings under the Cuisine brand.
• Pharmazeutische Versorgung / Friedens-Apotheke (Pharmaceutical Services) On-site pharmacy services providing pharmaceutical care, medication management, and dispensing for residents across Domicil facilities.
• Medizinischer Dienst (Medical Service) Medical care and health services coordinated with physicians and healthcare providers, including medical supervision by house or attending physicians and partnerships with external clinics.
• Marte Meo A video-based counseling method that supports the development of social interactions and daily living skills, used in care delivery.
• Kompetenzzentrum Demenz (Dementia Competence Center Network) Specialized dementia care network with five locations (Bethlehemacker, Oberried, Serena, Wildermettpark, Elfenau) providing comprehensive dementia care, counseling, and support including day care, vacation stays, and family support programs.

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Five partnerships are on record, tiered core, major and minor.

• Spitex BerncoreStrategic or Co-development PartnerSpitex Bern provides home nursing and care services (Spitex - Pflege zu Hause) listed as part of Domicil's care network. Spitex extends Domicil's reach to clients preferring to receive care in their own homes, creating an integrated care ecosystem from home care to residential facilities.
• Friedens-ApothekecoreStrategic or Co-development PartnerIn-house pharmacy providing pharmaceutical services to residents across Domicil facilities. Ensures consistent medication management, dispensing, and pharmaceutical consultation integrated into the care delivery.
• Klinik SiloahmajorStrategic or Co-development PartnerMedical supervision at Domicil Wyler's transitional care unit is provided by the medical service of Klinik Siloah. This partnership ensures continuity of medical care during the critical post-hospital recovery period.
• ConcaracoreStrategic or Co-development PartnerConcara is the parent organization/group managing Domicil Bern AG and related care facilities. Concordia Gruppe provides shared services, brand management, consolidated reporting, and strategic direction. The jobs portal and publications reference Concara as the overarching organization.
• Children's Spitex BernminorChannel Partner/ Reseller/ DistributorStarting July 1, 2026, Children's Spitex (Kinderspitex) SPITEX BERN will operate its second location within Domicil Selve Park, demonstrating Domicil's willingness to share facilities with complementary care providers.

Scale indicators4 records

Recent moves8 records

Expansion highlights4 records

Direct peers

• Senevita AG: Swiss operator of residential care homes, assisted living, and senior housing across multiple cantons. Comparable to Domicil in offering the full continuum from independent living to 24/7 nursing, and competing for the same family/care-buyer segments.
• Tertianum Group: Swiss premium senior care and living provider with residential homes, assisted living, and care services. Directly comparable in service portfolio, including memory care, and a recognized Swiss brand in senior living.
• Sonnweid: Swiss specialist in dementia care operating a dedicated competence center in the Canton of St. Gallen. Closest direct analogue to Domicil's Kompetenzzentrum Demenz model — purpose-built dementia environments with specialized staff and family programs.
• CasaVita Pflegezentren: Swiss operator of residential care homes with a focus on long-term care, dementia, and short-stay services. Directly comparable in service mix, Swiss-German market focus, and reliance on cantonal/insurance reimbursement.

Broad incumbents

• Emeis Switzerland (formerly ORPEA Schweiz): Swiss subsidiary of the international Emeis/ORPEA group, operating a network of care homes, clinics, and senior residences across Switzerland. A scaled, well-capitalized incumbent competing with Domicil in the long-term care and assisted living market.
• Clariane Switzerland (formerly Korian Schweiz): Swiss operations of the European Clariane (formerly Korian) group, providing nursing homes, assisted living, and home care services. Comparable full-continuum care model with international scale and capital access advantages.
• VAMED Schweiz: Swiss arm of the international VAMED group, providing services across the healthcare continuum including rehabilitation and long-term care. Comparable as a broad healthcare services operator with capital, scale, and cross-continuum care expertise.

Regional players

• Drei Tannen Pflegezentrum: Swiss residential care and nursing home provider based outside the immediate Bern region, offering long-term care and assisted living. Comparable in service model and Swiss non-profit/AG structure, with overlapping customer segments in elder care.
• Lindenhofgruppe: Bern-based hospital and care group (including Lindenhof Spital and associated care services) that operates in the same Canton of Bern market as Domicil. Regional comparable in Bern healthcare ecosystem with overlap in transitional and post-acute care pathways.
• Diakoniewerk Neumünster: Swiss diaconal care organization providing residential, long-term, and dementia care services. Comparable as a Swiss non-profit/AG operator with a multi-site care model and a similar mission-driven positioning to Domicil Bern.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xtiktok.com/@concara_official
• YouTubeyoutube.com/channel/UCIID2jfNNqBp1XfE5cxBaFA
• LinkedInlinkedin.com/company/domicil-bern-ag

Revenue estimate

Valuation estimate

Number of profiles

Profiles18 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Domicil Bern