Opy Health
Opy Health is a Brazilian private equity-backed platform that delivers non-clinical hospital infrastructure services (cleaning, food, security, logistics, maintenance) under long-term PPP concessions and private partnerships, currently operating four hospitals totaling 1,458 beds.
- Company typePrivate
- Founded2020
- HeadquartersSão Paulo, Brazil
- Headcount501–1,000
- GTM typeB2B
- OfferingServices
What Opy Health does
Opy Health is a São Paulo-headquartered, privately held platform (controlled by IG4 Capital) that pioneered the bundled "Infraestrutura as a Service" model for non-clinical hospital services in Brazil. Founded in February 2020, the company manages cleaning, food and nutrition, reception, security, internal logistics, and infrastructure maintenance at public hospitals under long-term Public-Private Partnership (PPP) concessions, as well as at private and philanthropic hospitals under flexible contracts, while clinical operations remain with public or partner-clinical operators. It currently operates four hospitals (Hospital Metropolitano Dr. Célio de Castro in Belo Horizonte, Hospital Delphina Aziz in Manaus, HMAP in Aparecida de Goiânia, and HUGO in Goiânia) totaling 1,458 beds, plus a fifth facility under construction in Palmas (Tocantins).
The underlying technology combines on-site operational control centers (Centro de Controle Operacional — 24/7 monitoring of CCTV, fire safety, maintenance, water/electricity/diesel consumption across 180 cameras at HMAP) with selective IoT deployments (real-time food temperature sensors at Delphina Aziz feeding the Nutrition team) to standardize non-clinical service delivery across sites. The platform is supported by an integrated set of operational technology modules, ESG and compliance certifications (ONA Levels 1/2/3, ISO 9001/14001/45001, AQUA-HQE, B Corp), and a corporate innovation program (Opynaí).
Opy Health generates revenue primarily through long-term managed-services contracts (PPP concessions of up to 30 years and private hospital partnerships) with government and hospital counterparties; FY2023 revenue was R$ 348 million with 12% YoY growth and R$ 179 million adjusted EBITDA. Customer acquisition is sales-led via competitive government PPP auctions and direct enterprise negotiations with clinical operators such as Sociedade Beneficente Israelita Albert Einstein. The company raised R$ 420 million in 7-year debentures in December 2024 (largest capital raise to date) and carries a Fitch 'A (bra)' stable corporate rating.
Opy Health firmographics
Firmographics- Name
- Opy Health
- Legal name
- Opy Health
- Website
- https://opyhealth.com.br
- Company type
- Private
- Founded year
- 2020
- Operating status
- Operating
- Headcount range
- 501–1,000 employees
- Short description
- Opy Health is a Brazilian private equity-backed platform that delivers non-clinical hospital infrastructure services (cleaning, food, security, logistics, maintenance) under long-term PPP concessions and private partnerships, currently operating four hospitals totaling 1,458 beds.
- Ownership category
- akta.pro rank
Opy Health industry classification
Industry- Product category
- Healthcare Infrastructure Services
- NAICS
- General Medical and Surgical Hospitals (622110)
- SIC
- Services-Facilities Support Management Services (8744), Services-Health Services (8000)
- akta.pro primary industry
- Hospital Shared Services, GPOs & System Support Organizations (HLAFAAAO)
Keywords
Where Opy Health is headquartered
LocationHeadquarters
- HQ city
- São Paulo
- HQ country
- Brazil
- HQ region
- Latin America
Offices6 records
Markets served
Opy Health business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain
Revenue model
- PPP Infrastructure Services: Long-term concession contracts with government entities for non-clinical hospital services including cleaning, food service, reception, security, internal logistics, and infrastructure maintenance. Revenue generated through contractual payments from public partners.
- Private Hospital Partnerships: Flexible contract models with private and non-profit hospitals providing infrastructure and non-clinical services while clinical operators maintain service autonomy.
Go-to-market motion2 records
Distribution channels2 records
Marketing channels4 records
Opy Health product offering
Product offeringCore offering
Opy Health operates as the first integrated platform in Brazil for hospital infrastructure assets and non-clinical service provision. Through long-term Public-Private Partnership (PPP) concessions and private hospital contracts, the company delivers Infrastructure as a Service (IaaS) combining facility management, cleaning, food and nutrition services (GastrOpy), reception, security, internal logistics, laundry, clinical engineering, and maintenance, while the partner operator focuses exclusively on clinical services. Operations span four active hospitals managing approximately 1,458 beds across Amazonas, Minas Gerais, and Goiás, with a fifth hospital under construction in Tocantins under a 30-year PPP.
Product overview
Opy Health operates as an integrated platform for hospital infrastructure and non-clinical services in Brazil, functioning through Public-Private Partnerships (PPPs) and private sector models. The core offering is 'Infraestrutura as a Service' combining infrastructure management with services including hygiene, food/nutrition (GastrOpy), reception, security, and logistics. Operations span four active hospitals: Hospital Metropolitano Dr. Célio de Castro (Belo Horizonte), Hospital Delphina Aziz (Manaus), HMAP (Aparecida de Goiânia), and HUGO (Goiânia), plus a new hospital under construction in Palmas. Technology modules include a Centro de Controle Operacional (CCO) for real-time monitoring and IoT food temperature monitoring. Social initiatives are channeled through Instituto Opy de Saúde, with employee innovation managed via the Opynaí program.
Differentiator
Problem solved
Functional benefit
Products and services
- Infraestrutura as a Service (Hospital Infrastructure as a Service) Integrated platform combining hospital infrastructure management with non-clinical services including cleaning, food/nutrition, reception, security, internal logistics, laundry, clinical engineering, and maintenance. Allows hospital operators to focus on clinical services while Opy manages operational support under a single contract, delivered through PPPs and private hospital contracts.
- Hospital Metropolitano Dr. Célio de Castro (HMDCC) PPP Operation Public hospital operated via PPP concession in Belo Horizonte (Minas Gerais) with non-clinical infrastructure and services managed by Opy Health through subsidiary ONM Health. Features ONA accreditation, ISO 9001 and ISO 14001 certifications. Achieved NPS score of 97.58% satisfaction in 2024.
- Hospital Delphina Aziz PPP Operation Largest hospital in Northern Brazil, operated via PPP in Manaus (Amazonas) with 352 beds including 100 ICU beds. Reference center for hepatic and renal transplants. Features ONA Level 3 (Excellence) accreditation, ISO 9001/14001/45001 certifications, and AQUA-HQE sustainable construction certification. Non-clinical partner INDSH handles clinical operations.
- Hospital Municipal de Aparecida de Goiânia (HMAP) Operation Hospital operated in partnership with Albert Einstein in Aparecida de Goiânia (Goiás), where Opy Health provides non-clinical services including hygiene, laundry, security, maintenance, and clinical engineering. ONA Level 1 accredited. Reduced average patient stay by half and doubled capacity through operational improvements.
- Hospital Estadual de Urgências de Goiás (HUGO) Operation Second largest urgency and emergency hospital in Goiás with 388 beds, operated in partnership with Sociedade Beneficente Israelita Albert Einstein. Opy Health provides non-clinical services including hygiene, laundry, maintenance, clinical engineering, security, reception, and nutrition.
- Hospital da Mulher e Maternidade Estadual (HMME) - New PPP Hospital in Palmas New 30-year PPP concession for construction and operation of a women's and maternity hospital in Palmas (Tocantins) with 210 beds (80 ICU) and 6 surgical rooms. The region's first obstetric-gynecological ICU. Total estimated investment exceeds R$ 460 million with R$ 473 million additional infrastructure planned over the concession period.
- GastrOpy Gastronomy Project Gastronomy and hospitality food service providing 'comida afetiva' (affective food) concept at Opy-managed hospitals. Includes culinary training for patient companions, themed menus, and special birthday desserts. Serves 150,000 meals monthly at Hospital Delphina Aziz, delivered under the nutrition service pillar of the IaaS platform.
- Instituto Opy de Saúde Philanthropic arm of Opy Health focused on social impact, operating health promotion and support to the public health system. Implements projects for prevention of non-communicable diseases and community health initiatives.
Quantifiable outcome
- NPS score of 97.58% at Hospital Metropolitano (2024)
- +4 more outcomes
Companies that use Opy Health
Customer profileNamed customers5 records
Segments2 records
Ideal customer profiles2 records
Opy Health technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature2 records
Opy Health partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered core.
- Governo do Tocantinscore30-year PPP concession for construction and operation of new Hospital da Mulher e Maternidade Estadual in Palmas. Government partner for largest infrastructure project with R$ 299 million initial investment and R$ 473 million additional infrastructure planned.
- Sociedade Beneficente Israelita Albert EinsteincoreStrategic partnership for hospital management combining Opy Health's non-clinical infrastructure services with Albert Einstein's clinical management excellence. Expanded from HMAP (Hospital Municipal de Aparecida de Goiânia) to include HUGO (Hospital Estadual de Urgências de Goiás). Albert Einstein ranked 34th best hospital globally by Newsweek.
- INDSH (Instituto Nacional de Desenvolvimento Social e Humano)coreINDSH is the clinical partner operating Hospital Delphina Aziz alongside Opy Health's non-clinical services. Joint governance structure manages the largest hospital in Northern Brazil with focus on liver and kidney transplants and high-complexity care.
Scale indicators8 records
Recent moves14 records
Expansion highlights6 records
Opy Health competitors and assessment
Company assessmentDirect peers
- Compass Group (Healthcare): Through its Crothall Healthcare brand, Compass Group provides specialized hospital support services including food, environmental, and facilities management. Operates the same outsourced non-clinical model Opy runs in Brazil.
- Sodexo (Healthcare segment): Operates one of the world's largest healthcare facility management businesses, providing food, cleaning, and patient experience services to hospitals. Closely mirrors Opy's non-clinical service bundling under long-term contracts.
- Aramark: US-listed provider of food, facilities, and uniform services with a dedicated Healthcare division serving hospitals and health systems. Comparable to Opy for outsourced non-clinical hospital services delivery.
- Apleona (formerly Bilfinger): European facility management provider with healthcare facility operations and infrastructure management offerings. Comparable integrated service platform serving hospital infrastructure under multi-year contracts.
- ISS A/S: Global facility services provider with a major healthcare vertical offering cleaning, food, security, and support services to hospitals. Directly comparable to Opy's Infrastructure-as-a-Service model for non-clinical hospital services.
Broad incumbents
- Hapvida NotreDame Intermédica: Major Brazilian integrated healthcare operator with hospital and outpatient assets. A potential large-customer segment for Opy's private infrastructure services given the focus on operational efficiency across its hospital network.
- Rede D'Or São Luiz: Largest private hospital operator in Brazil with a broad multi-state network. Could be a customer for Opy's private/non-clinical services offering and represents the natural addressable market for Opy's PPP/private hospital pivot.
- Sociedade Beneficente Israelita Albert Einstein: Brazilian hospital operator (Newsweek #34 globally) and Opy's clinical partner at HMAP and HUGO. Adjacent but distinct — Einstein provides clinical care while Opy provides infrastructure/non-clinical services; together they form a partnership template for private hospital expansion.
Regional players
- CCR (Companhia de Concessões Rodoviárias): Brazilian infrastructure concession platform with long-term government contracts and capital-markets access. Comparable in PPP structure, capital intensity, and listed debt access (debentures), though in transportation rather than social infrastructure.
Others
- IG4 Capital: Brazilian private equity firm that is Opy Health's controlling shareholder and continuation-fund manager (alongside BTG Pactual). Acts as the capital partner and governance anchor for the platform's PPP investment strategy.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Opy Health social profiles
Digital presenceOpy Health compliance and trust
Trust signalCompliance12 records
Opy Health financial estimates
Financial estimateRevenue estimate
Valuation estimate
Opy Health leadership team
Management profileNumber of profiles
Profiles12 records
Opy Health subsidiaries and ownership
Company hierarchySubsidiaries4 records
Opy Health funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Opy Health M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Opy Health
What does Opy Health do?
Opy Health operates as the first integrated platform in Brazil for hospital infrastructure assets and non-clinical service provision. Through long-term Public-Private Partnership (PPP) concessions and private hospital contracts, the company delivers Infrastructure as a Service (IaaS) combining facility management, cleaning, food and nutrition services (GastrOpy), reception, security, internal logistics, laundry, clinical engineering, and maintenance, while the partner operator focuses exclusively on clinical services. Operations span four active hospitals managing approximately 1,458 beds across Amazonas, Minas Gerais, and Goiás, with a fifth hospital under construction in Tocantins under a 30-year PPP.
Is Opy Health a public or private company?
Opy Health is a private company. It is classified as private equity controlled and is currently operating.
When was Opy Health founded?
Opy Health was founded in 2020. It employs 501 to 1,000 people.
Where is Opy Health based?
Opy Health is headquartered in São Paulo, Brazil, in the Latin America region.
How does Opy Health make money?
Two revenue lines are on record. PPP Infrastructure Services are the primary driver. The others are private Hospital Partnerships.
Who are Opy Health's main competitors?
Direct peers on record are Compass Group (Healthcare), Sodexo (Healthcare segment), Aramark, Apleona (formerly Bilfinger) and ISS A/S. Broad incumbents are Hapvida NotreDame Intermédica, Rede D'Or São Luiz and Sociedade Beneficente Israelita Albert Einstein. CCR (Companhia de Concessões Rodoviárias) is listed as a regional player. IG4 Capital is listed as an others.
Does Opy Health have an API?
No public API is recorded for Opy Health.
What industry is Opy Health in?
Opy Health's product category is Healthcare Infrastructure Services. Its primary akta.pro industry code is HLAFAAAO, Hospital Shared Services, GPOs & System Support Organizations. Its NAICS code is 622110 and its SIC code is 8744.