Pacific Rim Property Management and Maintenance

What Pacific Rim Property Management and Maintenance does

Pacific Rim Property Management and Maintenance Solutions is a privately held, full-service property management company founded in 1982 and headquartered in Poway, California. The firm manages residential and commercial rental properties across San Diego County, providing end-to-end services including comparative market analysis, marketing and tenant placement, tenant screening (FICO and income-ratio based), rent collection, 24/7 maintenance coordination, property inspections, and financial reporting. It also operates in-house maintenance, handyman, home improvement, tenant improvement, and rent/sale-ready services, differentiating through vertical integration rather than technology differentiation.

The technology stack is built entirely on third-party platforms: Appfolio serves as the core property management system, powering both an owner portal (24-hour access to real-time reports, monthly/year-end statements, 1099s) and a tenant portal (online applications, payments, maintenance requests), with Wufoo handling supplemental intake forms. The company distributes listings across 20+ residential home search websites, MLS, military housing sites, premium listing platforms, and through its Sotheby's International Realty affiliation. Revenue is generated primarily through recurring management fees paid by property owners, supplemented by a $45 per-applicant tenant screening fee and project-based maintenance/improvement work.

The business is family-led, founded and directed by Harvey Pollack and currently led by President Steve Pollack (CIPS-certified, 20+ years experience), with a small management team of approximately eight named individuals and a total headcount of 11-50. The company holds California DRE (01426440) and CSLB (958218) licensure, maintains memberships in NAR, NARPM, CAAR, and the San Diego Board of Realtors, and is positioned as a long-tenured, relationship-driven local operator rather than a scaling technology-enabled platform.

Name

Pacific Rim Property Management and Maintenance

Legal name

Pacific Rim Property Management & Maintenance Solutions

Website

https://pacificrimpropertymanagement.com

Company type

Private

Founded year

1982

Operating status

Operating

Headcount range

11–50 employees

Short description

Pacific Rim Property Management and Maintenance is a family-owned, full-service residential and commercial property management firm founded in 1982 in Poway, California, serving property owners across San Diego County with tenant placement, rent collection, in-house maintenance, and financial reporting on the Appfolio platform.

Ownership category

akta.pro rank

Product category

Property Management Services

NAICS

Residential Property Managers (531311), Nonresidential Property Managers (531312), Real Estate Property Managers (53131)

SIC

Services-To Dwellings & Other Buildings (7340), Operators Of Nonresidential Buildings (6512), Services-Miscellaneous Repair Services (7600)

akta.pro primary industry

Single-Family Rental (SFR) Property Management (BPAJAFAB)

akta.pro secondary industries

Residential Maintenance & Turnover Services (Make-Ready, Inspections) (BPAJAFAM), Association Maintenance, Vendor & Capital Project Management (BPAJAHAM)

Keywords

• Residential property management
• Commercial property management
• Tenant screening services
• Rental property maintenance
• Real estate management

Headquarters

HQ city

Poway

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Supply Chain, Others

Revenue model

1. Property Management Fees: Ongoing management fees charged to property owners for managing residential and commercial rental properties. Services include tenant placement, rent collection, property maintenance coordination, and financial reporting.
2. Tenant Placement/Screening Fees: Application fees of $45 per legal adult applicant for credit and background screening services
3. Maintenance Services: In-house maintenance and handyman services performed by company personnel, with contracted vendor services for specialized work
4. Property Sales/Listing: Real estate sales services including listing properties on MLS and facilitating transactions

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

Pacific Rim Property Management & Maintenance Solutions provides full-service property management for residential and commercial rental properties in San Diego County. The company handles market analysis, tenant screening and placement, rent collection, property maintenance coordination (with in-house licensed contractors and a 24/7 call center), inspections, and financial reporting through Appfolio-based owner and tenant portals. It also offers property sales/listing services and ancillary handyman, home improvement, and rent-ready preparation services.

Product overview

Pacific Rim Property Management & Maintenance Solutions is a full-service property management company founded in 1982, offering both residential and commercial property management as its core products. The company's service portfolio includes tenant screening and selection, property marketing and listings, maintenance services (including 24/7 call center, handyman services, home improvements, and tenant improvements), property inspections, comparative market analysis, and owner/tenant portals powered by Appfolio software. The company operates primarily in San Diego County with property listings extending across California.

Differentiator

Problem solved

Functional benefit

Products and services

• Residential Property Management Comprehensive management services for residential rental properties (single-family homes, condominiums, townhomes, and multi-family) including market analysis, marketing, tenant selection, inspections, maintenance coordination, and financial record keeping. Targeted at residential property owners in San Diego County.
• Commercial Property Management Full-service management for commercial properties (office, retail, industrial) including market analysis, marketing, tenant screening, lease negotiations, inspections, and property maintenance. Targeted at commercial property owners in San Diego County.
• 24/7 Maintenance Call Center
• Handyman Services Routine repair and broken-fixture replacement services performed by in-house maintenance staff to reduce turnaround time and cost for property owners and tenants.
• Home Improvements Renovation and remodeling projects delivered by skilled contractors for residential and commercial properties, marketed on quality, reliability, and integrity.
• Tenant Improvements
• Rent and Sale Ready Services
• Tenant Screening and Selection
• Comparative Market Analysis (CMA)
• Property Inspections
• Property Listings and Marketing
• Owner Portal and Reporting
• Tenant Portal
• Property Sales and Listing

Quantifiable outcome

• Maintenance requests addressed within the hour for emergency situations, typically within a few days for non-emergencies
• +1 more outcomes

Named customers5 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature3 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• AppfoliocoreTechnology or IntegrationPacific Rim utilizes Appfolio's industry-leading property management software platform for day-to-day operations. This partnership provides the company with owner portals (24-hour access to reports), tenant portals (online applications and payments), and comprehensive financial reporting including monthly statements, year-end statements, and 1099s.
• San Diego Board of RealtorscoreStrategic or Co-development PartnerProfessional affiliation with the San Diego Board of Realtors for networking, referrals, and industry best practices. Team member Harvey Pollack is a member.
• San Diego Apartment AssociationcoreStrategic or Co-development PartnerProfessional membership providing access to industry resources, education, and networking opportunities for property management professionals.
• National Association of Realtors (NAR)coreStrategic or Co-development PartnerNational professional affiliation providing credibility, continuing education, and industry advocacy. Team member Harvey Pollack is a member.
• National Association of Property Managers (NARPM)coreStrategic or Co-development PartnerProfessional membership for property management professionals. Team member Becky Granger is an active member of both San Diego chapter and National NARPM.
• California Association of REALTORS (CAAR)coreStrategic or Co-development PartnerState-level professional affiliation for real estate professionals in California.
• Sotheby's International RealtyminorGTM or Marketing PartnerBrand affiliation and logo presence suggesting partnership or co-marketing arrangement for luxury and high-value property services.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Market position

Strengths4 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/pacificrimsd/reviews/?ref=page_internal

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Pacific Rim Property Management and Maintenance