newbetech

What newbetech does

newbetech is a privately held German technology agency founded in 2005, headquartered in Kaarst (Neuss), operating as a group of three closely-held GmbH entities: newbetech solutions GmbH (telecommunications and IT networks, founded 2005), newbetech sicherheitssysteme GmbH (security systems, founded 2015), and newbetech neo GmbH. The company employs approximately 70 certified systems specialists and technicians and is led by Managing Directors Thomas Lange and Michael Chouremidis. Its service offering covers consulting, planning, implementation, and 24/7 maintenance of integrated communications, IT networking, nurse call, fire alarm, and sensor technology solutions for healthcare facilities, hotels, industrial sites, and public sector clients across Germany and 10 additional European countries.

The core technology platform is a systems-integration architecture that bundles third-party products from Mitel (MiVoice Office 400, MX-ONE, MiVoice Business, MiCollab UCC, Contact Center, SIP-DECT, Unify OpenScape Business), Ascom (IP-DECT, Unite, Ofelia), ecotel (cloud.phone 4.2), F24 (ENS+), novalink (novaalert), Caretronic, Famalux, Snom, SuitePad, and others. Proprietary value comes from the integration layer rather than the underlying products, including Mitel Alarmserver, SIP-DECT Event Manager, Ascom Unite/Ofelia orchestration, and an IP-over-Koax networking solution that delivers up to 2.5 Gbit/s over existing coaxial cabling. Certifications include ISO 9001 (since 2015), DIN 14675-1:2020 and VdS F2171706 for fire alarm systems, Mitel Service Delivery Partner status, and DIN VDE 0834 compliance for nurse call systems.

newbetech generates revenue through four streams: hardware resale (telephones, DECT devices, fire alarm and nurse call equipment), software licensing of communication and alarm platforms, professional services (consulting, project management, implementation), and recurring managed services including 24/7 support and legally mandated safety inspections. The go-to-market is direct enterprise field sales targeting SMEs through large institutions, with channel leverage from vendor partnerships and event presence (e.g., ALTENPFLEGE trade fair). Pricing is not publicly disclosed and is provided through direct consultation. Revenue is not publicly reported. The most recent inorganic move was the June 2024 acquisition of C-Connect Westfalen.

Name

newbetech

Legal name

newbetech solutions GmbH

Website

https://newbetech.com

Company type

Private

Founded year

2005

Operating status

Operating

Headcount range

51–100 employees

Short description

newbetech is a privately held German technology agency (founded 2005, ~70 staff, Kaarst) that integrates telecommunications, IT networking, nurse call, and fire alarm systems for healthcare, hospitality, industrial, and public sector clients across Germany and 10 European countries.

Ownership category

akta.pro rank

Headquarters

HQ city

Kaarst

HQ country

Germany

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Hardware Product Sales: Sale of telecommunications equipment (phones, DECT devices), fire alarm systems, nurse call systems, and network components from manufacturer partners
2. Software Licensing: Licensing of communication platforms including Mitel, Ascom, ecotel cloud.phone, and unified communications solutions
3. Professional Services: Consulting, planning, project management, implementation, and ongoing maintenance services for communication and security systems. Services include 24/7 support across Germany.
4. Managed Services: Ongoing maintenance, regular inspections, and support services for installed systems, including legally required safety technology inspections

Go-to-market motion2 records

Distribution channels2 records

Marketing channels5 records

Core offering

newbetech is a German technology agency that consults, plans, integrates, and maintains telecommunications, IT network, call (nurse/patient) systems, and security systems (fire alarm, sensor) for healthcare, hospitality, industrial, and public sector clients across Germany and 10 European countries. The company acts as a Mitel Service Delivery Partner and systems integrator combining hardware and software from OEMs such as Mitel, Ascom, ecotel, F24, Caretronic, Famalux, Snom, and SuitePad into end-to-end solutions supported by 24/7 service.

Product overview

newbetech is a technology agency offering a comprehensive portfolio of integrated solutions across telecommunications, IT networks, security technology, and healthcare systems. The portfolio includes traditional and cloud-based telephone systems through Mitel (MiVoice Office 400, MiVoice MX-ONE, MiVoice Business, MiCollab, Contact Center Software, SIP-DECT, and Unify OpenScape Business) and ecotel cloud.phone 4.2, complemented by alarm management solutions (Mitel Alarmserver, F24 ENS+, novaalert, Ascom Unite/Ofelia), patient call systems with sensor technology, fire alarm systems, and hospitality solutions including Snom guest telephones, SuitePad tablets, and IP-over-Koax networking. The offering operates as a platform-plus-modules architecture where core communication platforms are extended through specialized add-ons for healthcare, hospitality, and security applications.

Differentiator

Problem solved

Functional benefit

Products and services

• Mitel MiVoice Office 400 Open, modular communication solution designed for small and medium-sized businesses, featuring an extensive telephone portfolio and integration capabilities for mobile devices and unified communications.
• Mitel MiVoice MX-ONE Next-generation enterprise communication system for large organizations, offering voice, video, and data integration with deployment flexibility across on-premise, private cloud, AWS, Azure, or Google Cloud.
• Mitel MiVoice Business Complete communication and collaboration platform enabling secure calling, chat, video, and real-time connectivity across office and remote locations.
• ecotel cloud.phone 4.2 Cloud-based telephone system with modular tariff model, offering Voicemail-to-Email, video conferences, mobile integration, Teams integration, webclient, and flexible scalability for businesses of all sizes.
• Brandmeldesysteme (Fire Alarm Systems) Fire detection and alarm systems ranging from compact systems for small facilities to complex networked solutions for large structures, certified per DIN 14675-1:2020 and VdS F2171706.
• Patientenrufsysteme (Patient Call Systems) Patient-nurse communication systems providing rapid, reliable communication with focus on safety and protection in healthcare facilities, compliant with DIN VDE 0834.
• IT-Netzwerk & Applikationen (IT Network & Applications) Customized IT network solutions providing secure, high-performance infrastructure for seamless data transmission and flexibility.
• IP over Koax Network Solutions Gigabit-speed network solution utilizing existing coaxial infrastructure without rewiring, supporting up to 2.5 Gbit/s per connection for hotels, clinics, and residences with simultaneous TV and internet capability.
• Critical Event & Alarm Management Solutions (Mitel Alarmserver, F24 ENS+, novaalert, Ascom Unite/Ofelia) Integrated critical event and alarm management portfolio combining Mitel Alarmserver, F24 ENS+, novaalert, and Ascom Unite/Ofelia platforms for rapid alarm forwarding, escalation, localization, and multi-channel notification (SMS, email, voice, app).
• Snom Hospitality Telephones Specialized hospitality phones including HD 1xx, HD 3xx, and HDA 3xx series with antibacterial surfaces, programmable speed-dial keys, and flexible integration options for hotels and care facilities.
• SuitePad Digital Guest Directory Digital guest directory solution bundling information, service bookings, and communication in a centralized in-room tablet, replacing paper directories and reducing operating costs.
• Consulting, Planning, Implementation & Managed Services End-to-end professional services covering consulting, planning, project management, implementation, and 24/7 managed support for communication and security systems, including legally required inspections, for SMEs through large enterprises.

Quantifiable outcome

• Gigabit network speeds up to 2.5 Gbit/s without new cabling through IP over Koax solutions

Named customers4 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

Feature6 records

Partnerships

Two partnerships are on record, tiered core.

• MitelcoreTechnology or IntegrationMitel Service Delivery Partner and Professional Services Partner. newbetech has been implementing Mitel communication systems for many years, offering MiVoice Office 400, MX-ONE, MiVoice Business, MiCollab UCC, Contact Center solutions, and SIP-DECT systems. Certified end-to-end from requirements analysis through architecture, migration, integration, training, and ongoing support.
• AscomcoreTechnology or IntegrationAscom IP-DECT solutions provider for wireless communication in healthcare settings, integrating with nurse call systems and Microsoft Teams

Scale indicators3 records

Recent moves9 records

Expansion highlights5 records

Broad incumbents

• Computacenter: UK-headquartered European enterprise IT infrastructure provider with significant DACH presence delivering managed services, UC&C, networking, and security at far greater scale. Comparable offering set but broader portfolio and much larger customer base.
• T-Systems: Deutsche Telekom subsidiary providing large-scale IT services, networking, and managed communications across Germany and Europe. Operates as a broad incumbent where newbetech serves as a regional, mid-market specialist alternative.
• NTT DATA Deutschland: Global SI's German operations delivering enterprise IT services, networking, UC&C, and managed services to large German organizations. Broad incumbent overlapping with newbetech on the IT/telecom services side of the business.
• Bechtle AG: One of Germany's largest IT systems integrators with broad portfolio across enterprise IT, networking, and unified communications with deep vendor partnerships. Overlaps with newbetech on telecom and UC&C but operates at vastly broader scale.
• Axians (Vinci Energies): European ICT brand of Vinci Energies with country-level systems integrators across Germany (Axians Germany) covering UC, networking, security, and data center. Comparable in segment mix but operates at significantly larger European scale.

Direct peers

• Controlware: German system house and managed service provider focused on enterprise networking, data center, UC&C, and security for German enterprise and mid-market customers. Closely comparable by size, scope, and vendor-partner orientation.
• ALSO Group: European IT distributor and integrated services provider with growing managed services and security offerings across DACH. Comparable hybrid distribution/integration business model serving resellers and end-customers.
• CANCOM: Munich-headquartered IT systems integrator and managed services provider serving German Mittelstand and enterprise customers across unified communications, networking, and cloud. Most directly comparable peer by geography, customer profile, and integrated comms/managed-services business model.
• SVA System Vertrieb Alexander: German IT systems integrator headquartered in Wiesbaden focused on enterprise infrastructure, datacenter, networking, and UC&C for Mittelstand customers. Comparable vendor partnerships and German mid-market systems integration focus.
• Allgeier Group: Munich-based IT services and software group with operations across Germany and Europe covering enterprise IT, telecom, and security solutions. Comparable vendor-agnostic multi-vendor systems integrator model with similar services mix.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/newbetech-solutions

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about newbetech