Portage Path Behavioral Health

What Portage Path Behavioral Health does

Portage Path Behavioral Health is a nonprofit community mental health center and Certified Community Behavioral Health Clinic (CCBHC) headquartered in Akron, Ohio, serving Summit County and operating continuously since 1971. The organization delivers a full continuum of behavioral health care to over 9,000 adults annually, including 24/7 Psychiatric Emergency Services at the ADM Crisis Center, outpatient mental health and substance use treatment, psychiatry and medication management, co-occurring disorder programs, group therapy, and case management. It also runs the 988 crisis line for Summit and Lake counties (approximately 13,000 answered calls per year) and deploys a 35-foot Mobile Therapy Center RV for free community screenings at workplaces, events, and places of worship.

The platform architecture is service-delivery-oriented and built on third-party infrastructure rather than proprietary technology. Clinical services are delivered via Doxy.me for telehealth and a NetSmart-hosted EMR with a patient-facing client portal; specialized programs include Pathways Group Therapy, Crossroads and Bridges (IOP for co-occurring clients), the MOMS Program for pregnant women with opioid use disorder, and the New Horizons Evening Program. The Mobile Therapy Center RV is the most distinctive operational asset, used to extend mental health screenings into communities facing transportation, stigma, or language barriers. Programmatic technology use is limited to industry-standard EMR and telehealth tools; no proprietary model, training pipeline, or AI/ML capability is described.

The business model is a multi-stream nonprofit funding stack: clinical revenue from insurance billing (Medicaid, Medicare, commercial) and a sliding fee scale for patients without ability to pay, supplemented by charitable donations, employer wellness contracts under the Employer Resource Program, and grants from community foundations and state recovery funds (e.g., Akron Community Foundation, OneOhio Recovery Foundation, PNC Bank). The organization is governed by a volunteer Board of Trustees (chaired by Bob Cooper) and led by President & CEO Tracy Davis Yaeger, Ph.D. (appointed January 2017), with functional leadership across operations, clinical services, finance, quality, revenue cycle, and marketing. Geographic operations are limited to Summit County (with crisis-line coverage of Lake County), defining the addressable market.

Name

Portage Path Behavioral Health

Legal name

Portage Path Behavioral Health

Website

https://portagepath.org

Company type

Private

Founded year

1974

Operating status

Operating

Headcount range

101–250 employees

Short description

Portage Path Behavioral Health is a nonprofit Certified Community Behavioral Health Clinic providing mental health, substance use, and crisis care to over 9,000 adults annually across Summit County, Ohio, through four facilities, telehealth, a mobile therapy RV, and 24/7 psychiatric emergency services.

Ownership category

akta.pro rank

Product category

Community Behavioral Health Services

NAICS

Outpatient Mental Health and Substance Abuse Centers (621420)

SIC

Services-Social Services (8300), Services-Health Services (8000)

akta.pro primary industry

Community Mental Health Centers (CMHCs) & Public Behavioral Health Providers (HLAFACAI)

Keywords

• Community mental health services
• Substance use treatment
• Psychiatric emergency services
• Behavioral health counseling
• Outpatient mental health care

Headquarters

HQ city

Akron

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Behavioral Health Services Billing: As a nonprofit community mental health center and CCBHC, Portage Path generates revenue through insurance billing, Medicaid/Medicare, and client fees based on ability to pay. Services are provided regardless of ability to pay.
2. Grant Funding: The organization receives grant funding from community foundations and government sources to support specialized programs including Co-Occurring Treatment, Expressive Therapy, and the MOMS program for pregnant women with OUD.
3. Donations and Charitable Contributions: As a nonprofit, Portage Path accepts donations to expand mental health and recovery care services, outreach, and programs in Summit County.

Go-to-market motion1 record

Distribution channels5 records

Marketing channels6 records

Core offering

Portage Path Behavioral Health is a nonprofit Certified Community Behavioral Health Clinic (CCBHC) providing comprehensive mental health and substance use treatment to Summit County, Ohio residents. Services span 24/7 crisis evaluation and stabilization through Psychiatric Emergency Services (PES), outpatient therapy, psychiatry, group treatment, case management, co-occurring disorder programs, mobile community screenings via a 35-foot RV, telehealth, and the MOMS Program for pregnant women with opioid use disorder. Care is delivered regardless of ability to pay, with fees adjusted based on income and insurance coverage.

Product overview

Portage Path Behavioral Health is a Certified Community Behavioral Health Clinic (CCBHC) providing a comprehensive, integrated behavioral health service portfolio across Summit County, Ohio. The organization operates as a single unified nonprofit healthcare provider rather than a platform-plus-modules architecture. Core services include Crisis Services/Psychiatric Emergency Services (PES), Outpatient Services, Mobile Therapy Center, Psychiatry, and multiple specialty programs. Specialty offerings include Pathways Group Therapy, Crossroads and Bridges Group Therapy, Co-Occurring Treatment, Individual Therapy, Case Management (CPST), and the MOMS Program for pregnant women with opioid use disorder. Additional patient-facing services include Telehealth (via Doxy.me), a Client Portal (via NetsmartCloud), 988 Crisis Hotline, and an Employer Resource Program for workplace wellness. Services are delivered through outpatient clinics in Akron, Barberton, and North Summit, plus a 24/7 Psychiatric Emergency Services facility.

Differentiator

Problem solved

Functional benefit

Products and services

• Psychiatric Emergency Services (PES) 24/7 psychiatric emergency evaluation and stabilization services located at the ADM Crisis Center in Akron. Provides immediate crisis assessment and connects individuals to ongoing care and community resources.
• Outpatient Services Comprehensive outpatient mental health and substance use treatment including psychiatry, individual therapy, case management, medication clinic support, treatment groups, telehealth, and dual diagnosis care.
• Mobile Therapy Center A 35-foot RV equipped for mental health screenings that brings services into the community to overcome transportation, stigma, and language access barriers. Available for businesses, events, and places of worship.
• Psychiatry Services Psychiatric evaluation and medication management services provided by psychiatrists and nurse practitioners to reduce symptoms interfering with daily activities and functioning through medication.
• MOMS Program Specialized program integrating behavioral health, maternal health, and opioid use disorder treatment including Medication for Opioid Use Disorder (MOUD), comprehensive case management, and wrap-around support services for pregnant women.
• Pathways Group Therapy A clinical day treatment program designed to help individuals reduce symptoms, gain stability, and build essential life and problem-solving skills. Participants regain a sense of hope for the future.
• Crossroads and Bridges Group Therapy Crossroads is an Intensive Outpatient Treatment Program (IOP) for co-occurring clients providing structured environment for building life skills. Bridges is a custom-designed program for co-occurring clients to make progress faster and avoid relapses.
• Co-Occurring Treatment Services for individuals experiencing mental illness and substance use disorders, offering both individual and group therapy programs to help clients take control of recovery.
• Individual Therapy One-on-one therapeutic services provided by psychologists, counselors, and social workers using evidence-based practices to help clients identify and achieve recovery goals.
• Case Management (CPST) Community Psychiatric Supportive Treatment (CPST) services helping clients manage multiple life and health issues while focusing on emotional issues during therapy sessions.
• Expressive Therapy Form of psychotherapy using creative processes such as painting, drawing, music, writing, dance, and drama to improve self-awareness and foster healing for trauma, grief, and depression.
• 988 Crisis Hotline Service 24/7/365 suicide and crisis lifeline service answered locally by Portage Path professionals for Summit and Lake counties.
• Employer Resource Program Workplace wellness program offering introductory webinars, management training, and wellness seminars to help businesses address employee mental health and addiction issues.
• Summit County Outreach Team (SCOUT) Collaborative mobile crisis response program where Portage Path behavioral health specialists join first responders to handle 911 calls involving mental health concerns, providing an alternative to police-only intervention.

Quantifiable outcome

• 91% of surveyed clients report being satisfied with services
• +3 more outcomes

Named customers2 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature2 records

Partnerships

Six partnerships are on record, tiered core and minor.

• County of Summit Alcohol, Drug Addiction and Mental Health Services (ADM) BoardcoreStrategic or Co-development Partner · 1 January 2024Affiliated with the ADM Board which partially funds the 988 crisis hotline operations. The SCOUT program is a collaborative effort among Portage Path, the City of Akron, Akron Fire and Police Departments, and the ADM Board.
• City of Akron, Akron Fire Department, Akron Police DepartmentcoreStrategic or Co-development PartnerCollaborative partners in the SCOUT (Summit County Outreach Team) program, which responds to calls where mental health concerns arise and an alternative to police intervention is warranted. The team includes paramedics, police officers, and behavioral health specialists from Portage Path.
• CHOICES (Safe Center)minorStrategic or Co-development PartnerA safe place for people struggling with addiction and mental health issues to gather, providing social, recreational, educational, and resourceful support. Portage Path client Thomas serves on the CHOICES advisory board.
• Akron-Summit County Public LibraryminorStrategic or Co-development PartnerPartner in community education and outreach. Terry K. donated his sculpture 'A Conversation in Motion' to the library's main branch.
• Akron ArtSpace / Summit ArtspaceminorStrategic or Co-development PartnerCreative organizations where Portage Path clients like Terry K. have studio space and exhibit artwork as part of their recovery journey.
• HRSA Alliance for Innovation on Maternal Health (AIM)minorStrategic or Co-development PartnerPPBH is aligning its MOMS Program for pregnant women with OUD with national efforts like HRSA's AIM program to ensure care is accessible to underserved populations.

Scale indicators9 records

Recent moves8 records

Expansion highlights6 records

Direct peers

• KVC Health Systems: Midwest nonprofit operating behavioral health, family, and community services through regional offices — comparable nonprofit community-services operating model to PPBH.
• Centerstone: Largest U.S. nonprofit behavioral health provider; operates CCBHCs across multiple states with crisis, outpatient, and substance use services comparable to Portage Path's CCBHC model in Summit County.
• Integral Care: Travis County (Austin, TX) CMHC delivering outpatient mental health, substance use treatment, and 24/7 crisis services — comparable CCBHC-equivalent scope and county-based delivery to PPBH.
• Bay Path Human Services: Massachusetts human services nonprofit delivering behavioral health, outpatient, and community-based programs at multiple locations — analogous regional nonprofit CMHC structure to PPBH.
• North Suffolk Mental Health Association: Massachusetts nonprofit CMHC providing outpatient, substance use, and emergency services across multiple sites; closely mirrors PPBH's community-based, multi-clinic operating model.
• Aspire Health Partners: Florida-based nonprofit CMHC offering integrated mental health, substance use, and crisis services through multiple outpatient locations; mirrors PPBH's CCBHC-style community clinic structure.
• Behavioral Health Services North (BHSN): New York-based nonprofit CMHC operating outpatient mental health and substance use clinics with crisis and case management — comparable integrated CMHC service mix to Portage Path.
• Thresholds: Chicago-based nonprofit CMHC providing outpatient mental health, substance use treatment, housing, and crisis services — directly comparable mission, payer mix, and service breadth to Portage Path.
• Wheeler: Connecticut-based nonprofit providing integrated mental health, substance use, and primary care across multiple sites — comparable integrated CCBHC-like community health model.

Broad incumbents

• Acadia Healthcare: Large for-profit operator of psychiatric hospitals and behavioral health facilities; overlaps with PPBH's crisis and substance use services but operates at national scale with inpatient facilities PPBH does not run.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key highlights7 records

Customer concentration

• Xx.com/PPBH
• Facebookfacebook.com/PortagePathBehavioralHealth
• LinkedInlinkedin.com/company/portage-path-behavioral-health
• Instagraminstagram.com/portagepath_akron

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles14 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Portage Path Behavioral Health