Hillcroft Services

What Hillcroft Services does

Hillcroft Services, Inc. is a 501(c)-equivalent non-profit organization headquartered in Muncie, Indiana, founded in 1953 by three local families to provide education and support for children with disabilities. Today, operating with an annual budget of approximately $16+ million and roughly 275 staff, the organization delivers a comprehensive suite of disability services across East Central Indiana, serving 550-600 children and adults daily in Delaware, Blackford, and Henry counties.

The service portfolio is organized around four core pillars: Home & Community Services (supported living, group homes, respite care, wellness coordination, Creativity Unlimited programming); Employment Services (vocational rehabilitation, Pre-ETS for youth ages 14-22, follow-along/extended support); Therapy Services (behavioral support, music therapy, recreational therapy); and the Hillcroft ABA Clinic for autism services, with a second location recently opened in Pendleton. Reliable Transit provides door-to-door Medicaid-funded transportation. The organization holds CARF accreditation across seven distinct service areas.

The business model is overwhelmingly Medicaid-dependent: services are funded through Indiana's Home and Community Based Services Waivers administered by the Bureau of Developmental Disability Services, with eligibility and per-individual budgets set by state agencies. Revenue is supplemented by fundraising (approximately $60,000 annually from the Golf Scramble), corporate sponsorships, individual donations, planned giving, and event revenue (Vendor Markets, Christmas Ball, ice cream card sales). Go-to-market relies on state agency referrals, community partnerships, The Arc of Indiana membership, and direct outreach to families and employers. Pricing is not publicly disclosed because it is determined by individualized Medicaid Waiver budgets.

Name

Hillcroft Services

Legal name

Hillcroft Services, Inc.

Website

https://hillcroft.org

Company type

Private

Founded year

1953

Operating status

Operating

Headcount range

101–250 employees

Short description

Hillcroft Services is a Muncie, Indiana non-profit, founded in 1953, that provides residential, employment, therapy, ABA autism, and transportation services to approximately 550-600 individuals with disabilities daily across East Central Indiana, funded primarily through Medicaid Waiver programs.

Ownership category

akta.pro rank

NAICS

Services for the Elderly and Persons with Disabilities (624120), Vocational Rehabilitation Services (624310), Other Individual and Family Services (624190)

SIC

Services-Social Services (8300)

akta.pro primary industry

Disability Services & Independent Living Support (BPAGAEAG)

akta.pro secondary industries

Employment & Job Readiness Support Services (BPAGAEAJ), Disability Services & Independent Living Support (BPAGACAG)

Keywords

• Disability support services
• Supported employment
• Residential services
• Applied behavior analysis
• Developmental disability services

Headquarters

HQ city

Muncie

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Others, Infrastructure, Marketing or Sales

Revenue model

1. Medicaid Waiver Services: Primary revenue source through Medicaid Waiver funding for Home and Community Based Services, including supported living, employment services, therapy services, and respite care. Services are funded per individual based on approved Medicaid Waiver budgets.
2. Fundraising and Donations: Annual fundraising through the Golf Scramble (approximately $60,000 raised annually), corporate sponsorships, individual donations, and in-kind contributions. Also accepts planned giving through wills and trusts.
3. Event Revenue: Revenue from community events including Vendor Markets, spa days, and community meals. Also includes ice cream card sales.

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

Hillcroft Services is a non-profit organization providing Home, Community, and Employment support services to individuals with disabilities in East Central Indiana. Programs include supported living and 24-hour group home residential services, respite care, supported employment and vocational rehabilitation, Pre-Employment Transition Services for youth, therapy services (behavioral, music, recreational, outpatient), an ABA Clinic for autism, and door-to-door transportation through Reliable Transit, all primarily funded via Medicaid Waivers.

Product overview

Hillcroft Services is a non-profit organization providing a comprehensive suite of disability services organized as multiple interconnected programs. The core offerings include Home & Community Services (Supported Living, Respite Services, Wellness Coordination, and Creativity Unlimited), Employment Services (Vocational Rehabilitation Funded Services, Follow Along/Extended Services, and Pre-Employment Transition Services), Therapy Services (Behavioral Support, Music Therapy, Recreational Therapy), an ABA Clinic for autism services, and Reliable Transit transportation. These services are funded primarily through Medicaid Waiver programs and CARF accreditation, serving individuals with developmental disabilities across East Central Indiana with programs designed to promote independence, community integration, and employment outcomes.

Differentiator

Problem solved

Functional benefit

Brands

• Reliable Transit: Transportation services providing door-to-door, safe, and reliable transportation to individuals utilizing Medicaid Waiver
• Creativity Unlimited
• Thursday Night Recreation
• The Hillcroft Way

Quantifiable outcome

• Serves over 550 children and adults with disabilities daily
• +2 more outcomes

Named customers1 record

Segments4 records

Ideal customer profiles3 records

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Eleven partnerships are on record, tiered core and minor.

• Healthy Community Alliance of Delaware and Blackford CountiescoreStrategic or Co-development PartnerHillcroft Services is a partner of the Healthy Community Alliance of Delaware and Blackford Counties, which works to improve the health and well-being of the communities it serves. This partnership supports Hillcroft's mission by connecting the organization with broader community health initiatives.
• The Arc of IndianacoreStrategic or Co-development PartnerHillcroft Services is a proud chapter member of The Arc of Indiana, the state's leading advocacy organization for people with intellectual and developmental disabilities. This membership provides access to resources, advocacy support, public policy information, and networking with other disability service agencies statewide.
• NCC-North Central CollaborativecoreStrategic or Co-development PartnerHillcroft Services participates in the NCC-North Central Collaborative for Pre-Employment Transition Services (Pre-ETS). This collaboration with other providers delivers transition services to students with disabilities ages 14-22 in Delaware County schools, combining resources and expertise for comprehensive youth services.
• AEP FoundationminorOthersThe AEP Foundation provided generous support for Hillcroft's 70th anniversary celebration luncheon in 2023. As a corporate foundation, AEP Foundation contributes to community organizations serving the public interest.
• Deltec SolutionsminorOthersDeltec Solutions provided sponsorship support for Hillcroft's 70th anniversary celebration luncheon. Deltec is a technology and solutions provider that supports local community causes.
• Unified Group ServicesminorOthersUnified Group Services provided major sponsorship for Hillcroft's 70th anniversary celebration and serves as the insurance benefits coordinator for Hillcroft employees. They offer employee benefits coordination services and support community events.
• Ball State UniversityminorStrategic or Co-development PartnerHillcroft partners with Ball State University for annual Game Day events at Scheumann Stadium, bringing clients, staff, and families together with BSU students and athletes. The partnership provides entertainment and community integration opportunities.
• Bureau of Developmental Disability Services (BDDS)coreChannel Partner/ Reseller/ DistributorBDDS is the state agency that determines Medicaid Waiver eligibility and administers waiver programs that fund Hillcroft's services. Hillcroft receives referrals and funding authorization through BDDS for services including Community Integration and Habilitation Waiver and Family Supports Waiver.
• Indiana Vocational Rehabilitation ServicescoreChannel Partner/ Reseller/ DistributorIndiana Vocational Rehabilitation provides funding and referrals for Hillcroft's employment services for individuals with disabilities. VR funding supports discovery, job readiness training, job placement, and benefit information services for eligible clients.
• Local Schools and Education PartnerscoreChannel Partner/ Reseller/ DistributorHillcroft partners with local schools in Delaware County to provide Pre-Employment Transition Services (Pre-ETS) for students with disabilities ages 14-22. Schools refer students and provide facilities for services.
• Local Businesses and EmployerscoreChannel Partner/ Reseller/ DistributorLocal businesses provide employment and volunteer opportunities for Hillcroft clients. Employers gain dedicated workers while Hillcroft clients gain job experience and integration opportunities. Hillcroft provides pre-screening and ongoing support to employers.

Scale indicators7 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• LifeStream Services: Indiana-based BDDS-affiliated waiver provider referenced in Hillcroft's own data as a partner for Medicaid Waiver eligibility. Operates a similar mix of case management, residential, employment, and behavioral services for individuals with developmental disabilities, directly competing for the same state-funded clients in overlapping Indiana counties.
• Aspire Indiana Health: Indiana-based nonprofit providing behavioral health, developmental disability, and primary care services across Central Indiana. Comparable in delivering Medicaid-funded HCBS, employment, and behavioral supports with CARF accreditation and a multi-county footprint that overlaps Hillcroft's service area.
• The Arc of Indiana: State-level advocacy organization of which Hillcroft is a chapter member. Operates a parallel mission supporting individuals with intellectual and developmental disabilities and connects local chapters like Hillcroft to statewide policy, funding, and referral infrastructure; relevant as both peer and ecosystem partner.
• Opportunity Enterprises: Northwest Indiana nonprofit serving individuals with disabilities through residential, employment, therapy, and ABA services. Closely comparable service portfolio (similar CARF-accredited programs, similar funding mix), differing primarily by geographic footprint (Porter/LaPorte vs. East Central Indiana).
• Rauch Inc. Southern Indiana nonprofit providing services to people with disabilities including supported living, employment, and early childhood programs. Comparable CARF-accredited provider serving the same Indiana BDDS-eligible population with similar HCBS waiver funding model.
• Developmental Services Inc. (DSI): Indiana-based nonprofit serving individuals with developmental disabilities through residential, vocational, and community-based programs. Competes for the same Medicaid Waiver-funded clients and shares the CARF-accredited, multi-program service model.

Regional players

• Easterseals Arc of Northeast Indiana: Indiana regional affiliate of Easterseals providing disability services including residential, employment, and therapy supports in Northeast Indiana. Comparable service mix and target population, but operates in a different region than Hillcroft's East Central Indiana base.

Broad incumbents

• Easterseals (national organization): National nonprofit with state and local affiliates delivering disability, employment, and therapy services across the U.S. Comparable service lines (employment, residential, therapy, autism) at much larger scale, but Hillcroft competes with regional Easterseals affiliates for local referrals and state contracts.
• Goodwill Industries International: National nonprofit operating employment and training programs for individuals with disabilities and other barriers to work. Direct overlap in the supported employment and vocational rehabilitation space where Hillcroft competes for employer partnerships and VR funding.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/hillcroftmuncie
• Facebookfacebook.com/HillcroftServices
• LinkedInlinkedin.com/company/hillcroftservices

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hillcroft Services