Peterson Service Company

What Peterson Service Company does

Peterson Service Company, Inc. is a privately held, family-run commercial HVAC, refrigeration, and building controls contractor founded in 1981 by Samuel Peterson and headquartered in Medford, New Jersey. The company delivers a full-stack service portfolio spanning 24/7 emergency repair, preventive maintenance contracts, HVAC installations and retrofits, chiller and refrigeration service, temporary heating and cooling rentals, and a smart building controls practice built around non-proprietary Tridium Niagara platforms with cloud-hosted, mobile-accessible user interfaces. Customers include healthcare, educational, industrial/manufacturing, pharmaceutical, refrigerated warehouse, government, hospitality, and data center facilities across New Jersey and Eastern Pennsylvania, with multi-year custom service agreements that bundle maintenance, lifecycle planning, and building automation under a single contract.

The underlying technology stack emphasizes interoperability over vendor lock-in, leveraging Tridium Niagara alongside factory certifications across Honeywell, Johnson Controls, Mitsubishi, AERCO, and Arctic Chill. Building controls programming is produced by dedicated in-house computer programmers rather than field technicians, and the systems feature real-time monitoring, alarm response, scheduling, and self-optimization capabilities. Revenue mechanics combine recurring subscription-style maintenance contracts, hourly emergency service, project-based installation/retrofit work, and usage-based rental income from temporary HVAC equipment. Multi-generational leadership — President Renee Fiorelli (BS Mechanical Engineering, University of Delaware) and Vice President Mark Tepes (Virginia Tech) — runs the operating company of 45+ employees, supported by Service Manager Dave Watson (30+ year tenure) and Controller Bill Davidson (20+ year tenure), with industry influence through Fiorelli's MCANJ presidency and MSCA Board role.

Name

Peterson Service Company

Legal name

Peterson Service Company, Inc.

Website

https://petersonservice.com

Company type

Private

Founded year

1981

Operating status

Operating

Headcount range

11–50 employees

Short description

Peterson Service Company is a family-run, woman-owned commercial HVAC, refrigeration, and building controls contractor serving healthcare, education, industrial, and data center facilities across New Jersey and Eastern Pennsylvania with 24/7 service, custom maintenance agreements, and Tridium Niagara building automation.

Ownership category

akta.pro rank

Product category

Commercial HVAC and Building Controls Services

NAICS

Plumbing, Heating, and Air-Conditioning Contractors (238220)

SIC

Auto Controls For Regulating Residential & Comml Environments (3822)

akta.pro primary industry

HVAC & Refrigeration Contracting (IMAFALAB)

akta.pro secondary industries

Chillers, Boilers & Central Plant Operations (BPABACAG), Compressor, Condenser & Evaporator Service (HSAOAJAG), Preventive Maintenance Programs for Refrigeration Systems (HSAOAJAL), Commercial Water Heater & Boiler Service (HSAOACAJ)

Keywords

• Commercial HVAC services
• Building automation systems
• HVAC maintenance contracts
• Chiller services
• Refrigeration services

Headquarters

HQ city

Medford

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. Service & Maintenance Contracts: Recurring revenue from customized service agreements that include regularly scheduled maintenance visits, inspections, and lifecycle analysis for existing equipment. These tailored maintenance programs keep facilities running smoothly and help with fixed cost budgeting.
2. 24-Hour Emergency HVAC Service: Hourly service revenue from emergency repair services available 24/7/365. Response team of regionally located technicians can be quickly dispatched for emergency commercial HVAC repair.
3. Installation & Retrofit Services: One-time revenue from HVAC equipment installation, retrofit design, and turnkey equipment replacements with controls in mind for commercial and institutional facilities.
4. Temporary Heating & Cooling Equipment Rentals: Rental revenue from temporary HVAC equipment including portable air conditioners, spot coolers, industrial air conditioners, heaters, dehumidifiers, and fans for construction projects, events, emergencies, and seasonal needs.
5. Preventative Maintenance Contracts: Scheduled maintenance agreements with customized plans designed to meet budget and operating needs, including facility energy benchmarking and efficiency tracking.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Peterson Service Company is a full-service commercial HVAC and building controls contractor that delivers 24/7 service and maintenance, HVAC equipment installations and retrofits, chiller services, commercial refrigeration, emergency repair, and temporary heating/cooling rentals. It also implements web-based, cloud-hosted building automation systems (primarily Tridium Niagara and Automated Logic), programmed in-house, with real-time monitoring and mobile-accessible controls for facility owners across New Jersey and Eastern Pennsylvania.

Product overview

Peterson Service Company is a full-service HVAC and building controls company offering a comprehensive portfolio of services. The core offering consists of Smart Building Controls (automated, web-based building automation systems), Service & Maintenance (24-hour HVAC service with tailored maintenance agreements), Installations & Retrofits, Chiller Services, Refrigeration, Emergency Service, and Temporary Heating & Cooling. Additional services include Facilities Consultation. The company specializes in integrating non-proprietary building automation platforms, primarily Tridium Niagara systems, providing customers with flexibility in service provider choice. Services are delivered through factory-trained technicians and cover commercial, industrial, and critical facilities including healthcare, pharmaceutical, educational, and data center environments.

Differentiator

Problem solved

Functional benefit

Products and services

• Smart Building Controls Automated, web-based building automation systems that give facility directors and owners control over heating and cooling units, with remote monitoring, alarm response, direct digital controls, and occupancy-based scheduling. Built primarily on non-proprietary Tridium Niagara platforms with cloud-hosted management, programmed in-house by dedicated computer programmers.
• Service & Maintenance 24-hour HVAC service and tailored maintenance agreements designed to keep equipment running at peak performance, reduce energy costs, and protect capital equipment investments for commercial and institutional facilities. Includes regularly scheduled maintenance visits, inspections, lifecycle analysis, and optional facility energy benchmarking.
• Installations & Retrofits HVAC equipment installation and retrofit services for commercial and institutional facilities, considering building space configuration, energy savings opportunities, and building control systems. Includes design planning, project timelines, and turnkey equipment replacements with controls integration.
• Chiller Services Factory-trained and certified chiller service across comfort cooling, precision air conditioning, and process cooling applications. Covers air cooled, centrifugal, reciprocating, screw, scroll, and turbocor compressors from multiple leading manufacturers as a brand-neutral provider.
• Refrigeration Professional commercial refrigeration service, repair, and preventative maintenance for commercial kitchen and facility refrigeration equipment. Includes emergency repairs, cleaning, scheduled maintenance, new installation, and service contracts.
• Emergency Service 24/7/365 emergency HVAC, refrigeration, temporary cooling/heating, and building controls repair. Response team of regionally located technicians dispatched for urgent calls, capable of handling systems from 1.5-ton splits to 1,000-ton refrigeration installations with a target 4-hour response.
• Temporary Heating & Cooling Rental equipment and support for temporary heating, cooling, and ventilation needs, including portable air conditioners, spot coolers, industrial air conditioners, electric/propane/diesel heaters, commercial/industrial dehumidifiers, and high-velocity fans. Includes consultation, customized plans, delivery, setup, and 24/7 maintenance during rental periods.

Quantifiable outcome

• 50% increase in cooling efficiency achieved through immediate repairs for manufacturing facility
• +3 more outcomes

Named customers4 records

Segments8 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature6 records

Partnerships

Eight partnerships are on record, tiered core.

• TridiumcoreTechnology or IntegrationPrimary technology partner for building automation systems. Peterson specializes in custom integrations using Tridium Niagara platforms, including transitioning clients from proprietary control systems. Niagara systems are non-proprietary and cloud-hosted.
• HoneywellcoreTechnology or IntegrationCertified to service and install Honeywell control systems. Technicians have manufacturer-specific training and certifications for comprehensive Honeywell system support.
• Johnson Controls (JCI)coreTechnology or IntegrationCertified to service and install Johnson Controls systems. Experience working with all major control system manufacturers and IT department integration requirements.
• MitsubishicoreTechnology or IntegrationCertified to service and install Mitsubishi HVAC equipment and systems including Variable Refrigerant Flow (VRF) systems.
• AERCO BoilercoreTechnology or IntegrationCertified to service and install AERCO boiler systems. Factory training and certifications for working with leading manufacturers' equipment.
• Mechanical Contractors Association of NJ (MCANJ)coreStrategic or Co-development PartnerPresident Renee Fiorelli serves as President of MCANJ, providing leadership in the regional mechanical contracting industry and access to industry best practices and networking.
• Mechanical Service Contractors of America (MSCA)coreStrategic or Co-development PartnerPresident serves on the Board of Managers for MSCA. Company supports MSCA training programs and benefits from industry association resources and standards.
• UA International Training FundcoreStrategic or Co-development PartnerPresident Renee Fiorelli serves as Trustee for the UA International Training Fund, supporting industry-wide technician training and development programs.

Scale indicators5 records

Recent moves8 records

Expansion highlights5 records

Broad incumbents

• EMCOR Group: Large mechanical and electrical construction and facilities-services firm offering HVAC and building-systems service, overlapping Peterson's offering across a much broader footprint.
• Limbach Holdings: Publicly traded mechanical/HVAC building-systems contractor providing installation, service, and controls for commercial and institutional facilities — the same core offering as Peterson but at national scale.
• Johnson Controls: Global building-technology and HVAC/BAS provider whose control systems Peterson services; overlaps as a controls and service competitor while also being a technology partner.
• Comfort Systems USA: National provider of commercial/industrial HVAC installation, maintenance, and building automation services, competing in the same mechanical-services category Peterson operates in.
• ABM Industries: National facilities and building-engineering services firm offering HVAC/mechanical maintenance and controls, overlapping Peterson's technical-maintenance offering at enterprise scale.
• ENGIE North America: Provides building energy-efficiency, HVAC, and controls solutions for institutional and commercial facilities, overlapping Peterson's energy-optimization and controls positioning.

Regional players

• Binsky & Snyder: New Jersey-based mechanical contractor providing HVAC, plumbing, and building services to commercial and institutional clients — a direct regional counterpart in Peterson's home market.
• Hutchinson Mechanical Services: Southern New Jersey HVAC and mechanical service contractor serving commercial and residential facilities, competing in Peterson's Delaware Valley territory.

Others

• Automated Logic: Building-automation systems vendor whose platforms Peterson integrates and transitions clients from; adjacent BAS ecosystem participant.
• Tridium: Developer of the Niagara building-automation framework that Peterson builds its controls practice on; an enabling technology supplier rather than a direct competitor.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/petersonserviceco
• LinkedInlinkedin.com/company/peterson-service-company

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Peterson Service Company