CAFC
CAFC S.p.A. (Acque del Friuli) is an Italian regulated water utility operating the integrated water service (sourcing, treatment, distribution, wastewater) for 150+ municipalities across the Friuli Venezia Giulia region, serving residential, commercial, industrial, and municipal customers under an exclusive concession framework.
- Company typePrivate
- Founded1931
- HeadquartersTolmezzo, Italy
- Headcount101–250
- GTM typeB2B and B2C
- OfferingServices
What CAFC does
CAFC S.p.A. (Acque del Friuli) is an Italian regulated water utility company founded in 1931 and headquartered in Udine, operating the integrated water service (acquedotto, fognatura, depurazione) for over 150 shareholder municipalities across the Friuli Venezia Giulia region. The company manages the complete water lifecycle from catchment and treatment through distribution to wastewater collection and purification, supported by an in-house chemical and technical laboratory, a Water Safety Plan framework, and 52+ Casa dell'Acqua water dispensers providing purified, refrigerated, and carbonated water at low cost. Technology infrastructure includes a certified analysis laboratory, smart meter reading systems, network flushing operations, and digital platforms: the App CAFC mobile application, Sportello Online web portal, and a 24/7 AI-powered ChatBot for customer service. Recent operational upgrades include a monochloramine disinfection system launched in May 2026 and the PluviaMap Nord Est rainfall monitoring digital service launched in February 2026.
Revenue is generated exclusively through regulated integrated water service tariffs charged to residential, commercial, industrial, and municipal customers, with tariffs differentiated by area (standard vs. ex-HydroGEA municipalities) and customer category. The company sells no adjacent products; its portfolio is bounded by the regulated concession. Distribution combines physical customer service offices (Udine, Pordenone, Tolmezzo, Pontebba, San Giorgio di Nogaro), digital self-service channels, customer hotlines, and the Casa dell'Acqua retail-style dispensers. Following the January 2026 absorption of municipalities previously managed by HydroGEA S.p.A. (approximately 20 municipalities including Pordenone), CAFC operates as the dominant integrated water utility in its region under an exclusive concession framework, with regulatory oversight from AUSIR and the Regione Friuli Venezia Giulia. Governance is multi-municipal public ownership with no external private equity or institutional capital disclosed; a Board of Directors oversees a Director General (Massimo Battiston) and a Presidente (Salvatore Benigno).
CAFC firmographics
Firmographics- Name
- CAFC
- Legal name
- CAFC S.p.A.
- Website
- https://cafcspa.com
- Company type
- Private
- Founded year
- 1931
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- CAFC S.p.A. (Acque del Friuli) is an Italian regulated water utility operating the integrated water service (sourcing, treatment, distribution, wastewater) for 150+ municipalities across the Friuli Venezia Giulia region, serving residential, commercial, industrial, and municipal customers under an exclusive concession framework.
- Ownership category
- akta.pro rank
CAFC industry classification
Industry- Product category
- Water Utility Services
- NAICS
- Water Supply and Irrigation Systems (22131), Sewage Treatment Facilities (221320), Water Supply and Irrigation Systems (221310)
- SIC
- Water Supply (4941), Sanitary Services (4950)
- akta.pro primary industry
- Water Supply & Wastewater Utilities Administration (BPAIACAG)
- akta.pro secondary industries
- Digital Self-Service & Customer Portals (web/mobile, e-bill, notifications, consumption dashboards) (EUANAIAI), Customer Care & Contact Center Operations (CRM, omnichannel service, case management) (EUANAIAG), Data Management, LIMS & Compliance Software (ELN, eDMS, reporting automation) (EUANAJAE)
Keywords
Where CAFC is headquartered
LocationHeadquarters
- HQ city
- Tolmezzo
- HQ country
- Italy
- HQ region
- Europe
Offices6 records
Markets served
CAFC business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain
Revenue model
- Integrated Water Service Tariffs: CAFC generates revenue through regulated water service tariffs charged to residential, commercial, and municipal customers across its service territory. Tariffs are differentiated by area (standard municipalities vs. ex-HydroGEA areas) and customer category (households vs. businesses).
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Integrated Water Service Tariffs for all shareholder municipalities |
| Subscription | Annual | Ex-HydroGEA Area Tariffs 2026 |
Go-to-market motion1 record
Distribution channels5 records
Marketing channels6 records
CAFC product offering
Product offeringCore offering
CAFC S.p.A. (Acque del Friuli) provides the Servizio Idrico Integrato (Integrated Water Service) for over 150 municipalities in the Friuli Venezia Giulia region, encompassing the complete water lifecycle from catchment, potabilization and distribution through sewerage collection to final purification. The company also operates a network of 52+ Casa dell'Acqua water dispensers providing purified, refrigerated and carbonated water, and supports customers through an online portal, mobile app, AI chatbot, and physical customer service offices.
Product overview
CAFC S.p.A. (Acque del Friuli) is a multi-utility water company providing integrated water services across the Friuli Venezia Giulia region of Italy. The company operates a portfolio of services centered on the Servizio Idrico Integrato (Integrated Water Service), which encompasses the complete water lifecycle from sourcing and potabilization through distribution to wastewater collection and treatment. The core service offering is supported by digital products including the App CAFC mobile application and Sportello Online web portal for customer self-service, complemented by the AI-powered ChatBot for automated customer support. Physical service points include Casa dell'Acqua (51 water dispensing stations) across the territory, while specialized services include water quality monitoring through the internal laboratory, Carbon Footprint reporting, and the PluviaMap Nord Est rainfall monitoring system. The Water Safety Plan and Digitalizzazione Acquedotti Montani initiatives represent infrastructure and compliance-focused offerings for operational excellence.
Differentiator
Problem solved
Functional benefit
Quantifiable outcome
- CO2 reduction through Casa dell'Acqua network: eliminating plastic bottle consumption
- +1 more outcomes
Companies that use CAFC
Customer profileNamed customers3 records
Segments3 records
Ideal customer profiles3 records
CAFC technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
AI capability3 records
Feature4 records
CAFC partnerships and signals
Strategic signalPartnerships
Nine partnerships are on record, tiered core and minor.
- Regione Friuli Venezia GiuliacoreRegional government authority with oversight responsibilities for water services planning and regulation in FVG. CAFC collaborates with Region on infrastructure investments, PNRR funding, and regional water resource management.
- AUSIR (Autorità d'Ambito Territoriale Integrato)coreRegional water authority responsible for planning and regulating integrated water services. AUSIR works with CAFC on investment programming and crisis management planning.
- AcegasApsAmgaminorOne of 7 water utility managers in FVG participating in the regional Masterplan for interconnected aqueduct systems.
- Acquedotto del CarsominorWater utility participating in FVG regional Masterplan for aqueduct interconnection.
- Acquedotto PoianaminorWater utility participating in FVG regional Masterplan for aqueduct interconnection.
- HydrogeaminorWater utility participating in FVG regional Masterplan. Some municipalities transitioned from Hydrogea to CAFC following the HydroGEA S.p.A. merger.
- IrisacquaminorWater utility participating in FVG regional Masterplan for aqueduct interconnection.
- LTAminorWater utility participating in FVG regional Masterplan for aqueduct interconnection.
- UtilitaliaminorItalian utility federation. CAFC signed Utilitalia's 'Patto per l'Acqua' (Water Pact), a commitment to sustainable water management practices.
Scale indicators4 records
Recent moves8 records
Expansion highlights5 records
CAFC competitors and assessment
Company assessmentDirect peers
- Irisacqua: Integrated water service provider in the FVG region (Gorizia area), co-signatory of the Masterplan acquedotti RTI with CAFC; directly comparable municipally-owned utility with overlapping regulatory framework.
- AcegasApsAmga: Multi-utility operating integrated water services in the Trieste/Gorizia area of Friuli Venezia Giulia; CAFC's explicit partner in the FVG Masterplan RTI and a directly comparable municipally-owned Italian water utility.
- HydroGEA S.p.A. Former FVG water utility whose service territory was absorbed into CAFC via the January 2026 merger; previously a direct competitor serving Pordenone and surrounding municipalities under the same regulatory regime.
- Acquedotto del Carso / Irisacqua Carso: Smaller FVG regional water utility participating in the Masterplan consortium; comparable locally-focused operator in the same regulatory and geographic environment as CAFC.
- LTA (Lavori e Servizi per l'Ambiente): FVG water utility participating in the regional Masterplan RTI alongside CAFC; comparable in service scope and municipal ownership structure within the same regulatory framework.
Broad incumbents
- Iren Acqua: Water services arm of the multi-utility Iren Group serving Emilia-Romagna and other northern Italian regions; comparable in regulated integrated water services, multi-channel digital customer engagement, and municipally-influenced governance.
- Gruppo CAP: Milan-area integrated water utility serving over 250 municipalities in Lombardy; comparable in regulated integrated water service model, publicly-influenced governance, and PNRR-funded digitalization initiatives.
- A2A Ciclo Idrico Integrato: Milan-based multi-utility with regulated water services in Lombardy; comparable in integrated water utility operations, regulated tariff framework, and digital infrastructure investments.
- SMAT Torino: Turin's integrated water utility, the largest publicly-owned water company in Italy; comparable in regulated integrated water service model, municipally-owned structure, and tariff framework, though operating at significantly larger scale.
- Hera Group: Large multi-utility group with significant water service operations across Emilia-Romagna and northeastern Italy; comparable in regulated integrated water services, sustainability programs, and digital customer platforms.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
CAFC social profiles
Digital presenceCAFC compliance and trust
Trust signalCompliance5 records
CAFC financial estimates
Financial estimateRevenue estimate
Valuation estimate
CAFC leadership team
Management profileNumber of profiles
Profiles4 records
CAFC funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
CAFC M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about CAFC
What does CAFC do?
CAFC S.p.A. (Acque del Friuli) provides the Servizio Idrico Integrato (Integrated Water Service) for over 150 municipalities in the Friuli Venezia Giulia region, encompassing the complete water lifecycle from catchment, potabilization and distribution through sewerage collection to final purification. The company also operates a network of 52+ Casa dell'Acqua water dispensers providing purified, refrigerated and carbonated water, and supports customers through an online portal, mobile app, AI chatbot, and physical customer service offices.
Is CAFC a public or private company?
CAFC is a private company. It is classified as state government owned and is currently operating.
When was CAFC founded?
CAFC was founded in 1931. It employs 101 to 250 people.
Where is CAFC based?
CAFC is headquartered in Tolmezzo, Italy, in the Europe region.
How does CAFC make money?
One revenue line is on record: integrated Water Service Tariffs.
Who are CAFC's main competitors?
Direct peers on record are Irisacqua, AcegasApsAmga, HydroGEA S.p.A., Acquedotto del Carso / Irisacqua Carso and LTA (Lavori e Servizi per l'Ambiente). Broad incumbents are Iren Acqua, Gruppo CAP, A2A Ciclo Idrico Integrato, SMAT Torino and Hera Group.
Does CAFC have an API?
No public API is recorded for CAFC.
What industry is CAFC in?
CAFC's product category is Water Utility Services. Its primary akta.pro industry code is BPAIACAG, Water Supply & Wastewater Utilities Administration, with a secondary code of EUANAIAI, Digital Self-Service & Customer Portals (web/mobile, e-bill, notifications, consumption dashboards). Its NAICS code is 22131 and its SIC code is 4941.