ESG Operations
ESG Operations is a private utility operations and public works management firm serving U.S. municipalities and government clients with water, wastewater, and infrastructure O&M services. Founded in 2002 in Macon, Georgia, it merged with Inframark in October 2021 to form Inframark-ESG, a 2,600+ professional platform serving 400+ clients.
- Company typePrivate
- Founded2002
- HeadquartersMacon, United States
- Headcount501–1,000
- GTM typeB2B
- OfferingServices
What ESG Operations does
ESG Operations, Inc. is a private utility operations and public works management company founded in 2002 in Macon, Georgia, that delivers contract operations, maintenance, design-build, and asset management services to municipal and government clients across the U.S. Southeast. Its core offerings cover water and wastewater treatment, public works (solid waste, roads, fleet, cemetery), water tank management, natural gas distribution, and design-construction-operations services. The company differentiates via a proprietary Computerized Maintenance Management System (CMMS), a T3 methodology integrating Training, Tools, and Technology, and a concentration of licensed professional engineers in management roles — backed by a contractual guarantee to pay 100% of any compliance fine caused by its operations and a claimed 10–15% reduction in municipal operating costs.
ESG monetizes through multi-year public-private partnership contracts with cities, counties, and utility authorities, supplemented by design-build engineering and construction management engagements, structured as managed services and professional services engagements. The company previously operated as an employee-owned entity serving 25+ Southeast offices with ~800–850 associates and approximately $77M in revenue as of 2018 (up from $55M in 2015, ~18% CAGR). On October 15, 2021, ESG merged with Inframark LLC to form Inframark-ESG, a combined platform of 2,600+ professionals serving 400+ clients and over six million consumers across North America, with Inframark's CEO James Devlin leading the combined entity and ESG's founders continuing in senior leadership roles. The combined platform now offers an expanded service surface including SCADA, meter reading, fleet maintenance, and sanitation alongside ESG's original water, wastewater, and public works portfolio.
ESG Operations firmographics
Firmographics- Name
- ESG Operations
- Legal name
- ESG Operations, Inc.
- Website
- https://esginc.net
- Company type
- Private
- Founded year
- 2002
- Operating status
- Operating
- Headcount range
- 501–1,000 employees
- Short description
- ESG Operations is a private utility operations and public works management firm serving U.S. municipalities and government clients with water, wastewater, and infrastructure O&M services. Founded in 2002 in Macon, Georgia, it merged with Inframark in October 2021 to form Inframark-ESG, a 2,600+ professional platform serving 400+ clients.
- Ownership category
- akta.pro rank
Where ESG Operations is headquartered
LocationHeadquarters
- HQ city
- Macon
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
ESG Operations business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Contract Operations and Maintenance Services: ESG Operations generates revenue through long-term public-private partnership contracts with municipalities and government entities for water, wastewater, and public works management services. Contracts typically span multiple years with recurring revenue from operations and maintenance fees.
- Design-Build-Operate Services: Engineering and construction management services for facility upgrades and expansions, often resulting in significant cost and time savings for municipal partners through design-build delivery method.
Go-to-market motion1 record
Distribution channels1 record
Marketing channels5 records
ESG Operations product offering
Product offeringCore offering
ESG Operations provides full-service utility operations and public works management for municipalities and government entities, including water treatment, wastewater treatment, collection and distribution systems, biosolids management, public works, design-build-operate engineering, water tank management, and natural gas distribution services. The company operates long-term public-private partnership contracts using its proprietary T3 (Training, Tools, Technology) methodology and CMMS platform to deliver regulatory-compliant, cost-efficient infrastructure services. Following the October 2021 merger with Inframark, ESG operates as part of Inframark-ESG, serving more than 400 clients and over six million consumers.
Product overview
ESG Operations provides full-service utility operations and public works management services through a portfolio of distinct offerings. The core service offerings include Water and Wastewater Management (encompassing wastewater treatment systems, water treatment systems, collection and distribution systems, stormwater systems, biosolids systems, and industrial pretreatment), Public Works Management (including solid waste, roads, streets, fleet management, and cemetery services), Design/Construction and Operations (engineering and design-build services), Water Tank Management (comprehensive tank maintenance with warranty programs), and Natural Gas System Management. In October 2021, ESG Operations merged with Inframark to form Inframark-ESG, expanding the combined platform's service capabilities to include SCADA design/installation/maintenance, engineering and capital improvement management, stormwater services, asset management, meter reading, fleet maintenance, sanitation and refuse collection across a national footprint serving over 400 clients and six million consumers.
Differentiator
Problem solved
Functional benefit
Products and services
- Water and Wastewater Management
Quantifiable outcome
- 10-15% reduction in annual operational costs for municipal partners
- +5 more outcomes
Companies that use ESG Operations
Customer profileNamed customers9 records
Segments2 records
Ideal customer profiles2 records
ESG Operations technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
ESG Operations partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Inframark LLCcoreStrategic merger combining Inframark and ESG Operations to form Inframark-ESG, a leading full-service infrastructure management company. The combined entity consists of over 2,600 professionals serving more than 400 clients across North America. ESG's founders (Dan Groselle, Clay Sykes, John Eddlemon, Paul Tickerhoof) continue to lead ESG operations and assume leadership roles in the combined enterprise. James Devlin leads the combined platform as Executive Chairman and CEO.
Scale indicators6 records
Recent moves7 records
Expansion highlights6 records
ESG Operations competitors and assessment
Company assessmentDirect peers
- Inframark: Merged with ESG Operations in October 2021 to form Inframark-ESG; offers nearly identical water, wastewater, and public-works contract operations and is now the parent platform, making it the closest comparable.
- Brown and Caldwell: Environmental engineering and consulting firm focused exclusively on water and wastewater; competes directly with ESG for municipal O&M and design-build work, particularly with private utility operators and city clients.
- HDR Inc. Engineering firm with a substantial water/wastewater practice delivering planning, design, and construction services to municipalities — overlapping with ESG's design-build-operate value proposition.
- TRC Companies: Engineering, environmental, and infrastructure-management firm serving utilities and municipalities with operations, compliance, and capital-improvement services that overlap ESG's water/wastewater and public-works offerings.
Broad incumbents
- Veolia North America: Operates municipal and industrial water/wastewater treatment and public-works services across the US; competes for the same municipal O&M contracts as ESG but at much larger scale and broader geographic footprint.
- Jacobs Solutions: Global professional services firm with a critical-infrastructure practice covering water/wastewater treatment plant design, operations support, and asset management; competes for municipal outsourcing contracts similar to ESG's T3 model.
- AECOM: Engineering and infrastructure-services firm with a large water practice spanning design, program management, and operations support for municipal utilities; overlaps with ESG's design-build-operate and wastewater O&M offerings.
- Black & Veatch: Infrastructure specialist with deep water/wastewater expertise; competes for municipal design-build and operations contracts similar to those ESG targets in the Southeast US.
- American Water Works Company: Largest publicly traded US water and wastewater utility; operates regulated water systems and provides services to military and municipal clients, competing with ESG for outsourced utility operations contracts at the largest scale.
Emerging players
- GHD: Global engineering and environmental services firm with a growing US water practice; competes for municipal water/wastewater design and operations work, particularly in regions where GHD is building out its O&M footprint.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
ESG Operations social profiles
Digital presenceESG Operations financial estimates
Financial estimateRevenue estimate
Valuation estimate
ESG Operations leadership team
Management profileNumber of profiles
Profiles8 records
ESG Operations funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
ESG Operations M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about ESG Operations
What does ESG Operations do?
ESG Operations provides full-service utility operations and public works management for municipalities and government entities, including water treatment, wastewater treatment, collection and distribution systems, biosolids management, public works, design-build-operate engineering, water tank management, and natural gas distribution services. The company operates long-term public-private partnership contracts using its proprietary T3 (Training, Tools, Technology) methodology and CMMS platform to deliver regulatory-compliant, cost-efficient infrastructure services. Following the October 2021 merger with Inframark, ESG operates as part of Inframark-ESG, serving more than 400 clients and over six million consumers.
Is ESG Operations a public or private company?
ESG Operations is a private company. It is classified as corporate owned and is currently operating.
When was ESG Operations founded?
ESG Operations was founded in 2002. It employs 501 to 1,000 people.
Where is ESG Operations based?
ESG Operations is headquartered in Macon, United States, in the North America region.
How does ESG Operations make money?
Two revenue lines are on record. Contract Operations and Maintenance Services are the primary driver. The others are design-Build-Operate Services.
Who are ESG Operations's main competitors?
Direct peers on record are Inframark, Brown and Caldwell, HDR Inc. and TRC Companies. Broad incumbents are Veolia North America, Jacobs Solutions, AECOM, Black & Veatch and American Water Works Company. GHD is listed as an emerging player.
Does ESG Operations have an API?
No public API is recorded for ESG Operations.