Community Living Options

What Community Living Options does

Community Living Options (CLO) is a Michigan-based non-profit human services organization operating in Kalamazoo County. Founded in 1986 as DCD-Disadvantaged Citizens of Downtown, the organization has undergone multiple name changes (Living Ways, Hope Network South) before adopting its current name in 2006 when it separated from Hope Network to serve Kalamazoo County independently. CLO serves approximately 120 consumers across three primary segments: adults with developmental disabilities, adults with mental illness, and seniors, employing more than 150 staff in direct support, supervision, management, clinical, finance, and administrative roles.

The organization's service portfolio comprises five core programs delivered through owned-and-operated facilities in Kalamazoo and Portage, MI: nine licensed specialized residential group homes serving 5-6 individuals each; Bronson House, a five-bedroom licensed adult foster care home offering four levels of senior care from minimal to extensive assistance (including dementia care); Supported Living services delivered in consumers' own homes or apartments with staffing ranging from 24-hour to a few hours per week; the Alcott Adult Learning Center, a skill-building day program focused on work readiness, independent living, and health/wellness; and Transitions of Kalamazoo, a duplex-based intensive/transitional support program developed in partnership with KCMHSAS for individuals at risk of psychiatric hospitalization. The underlying delivery model is people-intensive rather than technology-intensive, with no proprietary technology platform, mobile application, or documented AI/ML capabilities.

CLO's revenue model is government-funded managed services: programs are licensed and overseen by the Michigan Department of Community Health and the local Community Mental Health Authority, with reimbursement flowing through Medicaid and related programs for specialized residential, supported living, and skill-building day services. Senior living at Bronson House is priced on a subscription basis across four tiers based on individualized needs assessments. Go-to-market is primarily referral-driven through the Community Mental Health Authority, healthcare providers, and direct family inquiries, supplemented by a multi-channel awareness layer (website, Facebook, Instagram, LinkedIn, email newsletter). As of 2013, the organization's disclosed budget was just over $4 million, and no subsequent financial data is publicly available.

Name

Community Living Options

Legal name

Community Living Options

Website

https://communitylivingoptions.org

Company type

Private

Founded year

1986

Operating status

Operating

Headcount range

101–250 employees

Short description

Community Living Options is a Kalamazoo County, Michigan non-profit operating nine licensed residential group homes, Bronson House senior living, supported independent living, the Alcott Center day program, and the Transitions program, serving approximately 120 adults with developmental disabilities, adults with mental illness, and seniors via Medicaid-funded contracts.

Ownership category

akta.pro rank

Product category

Disability and Senior Residential Care Services

NAICS

Residential Intellectual and Developmental Disability, Mental Health, and Substance Abuse Facilities (6232), Residential Mental Health and Substance Abuse Facilities (62322), Residential Intellectual and Developmental Disability Facilities (62321)

SIC

Services-Nursing & Personal Care Facilities (8050), Services-Social Services (8300)

akta.pro primary industry

Behavioral Health–Capable Assisted Living (Mental Health/SUD Support) (HLADABAI)

akta.pro secondary industries

Independent Living with Supportive Services (Light ADL/IADL Support) (HLADAAAE), Market-Rate Independent Living (Private Pay) Communities (HLADAAAA)

Keywords

• Residential group homes
• Disability support services
• Senior assisted living
• Supported independent living
• Mental health services

Headquarters

HQ city

Kalamazoo

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure, Others

Revenue model

1. Government-Funded Care Services: Services are licensed and overseen by the Department of Community Health (DCH) and the local Community Mental Health Authority, indicating government-funded reimbursement through Medicaid and related programs for specialized residential homes, senior living, supported living, and skill-building day programs.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

Community Living Options operates a portfolio of human services programs for adults with developmental disabilities, mental illness, and seniors across Kalamazoo County. The organization runs nine licensed specialized residential group homes, a five-bedroom senior foster care home (Bronson House), supported independent living services, a skill-building day program (Alcott Center), and an intensive transitional support program (Transitions of Kalamazoo) for individuals at risk of psychiatric hospitalization. Services are licensed and funded through the Michigan Department of Community Health and local Community Mental Health Authority.

Product overview

Community Living Options is a human services organization providing an integrated portfolio of residential and community-based care programs across Greater Kalamazoo County. The core offerings include Specialized Residential Group Homes (nine licensed homes serving adults with disabilities/mental illness), Senior Living at Bronson House (a five-bedroom adult foster care home), Supported Living services for independent living in private residences, the Alcott Center Skill Building Day Program for adult education and employment preparation, and the Transitions intensive transitional support program. These services operate collaboratively to support individuals at different stages of independence and care needs.

Differentiator

Problem solved

Functional benefit

Brands

• Bronson House: A five-bedroom licensed adult foster care home designated specifically for senior living, providing 24-hour on-site care in a home-like neighborhood setting.
• Alcott Center
• Transitions of Kalamazoo

Products and services

• Specialized Residential Group Homes

Quantifiable outcome

• 99% Consumer Satisfaction
• +1 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Seven partnerships are on record, tiered historical - former affiliate, ongoing, core and foundational.

• Hope Networkhistorical - former affiliateStrategic or Co-development Partner · 1 January 1996Hope Network affiliated with Living Ways (now Community Living Options) in 1996 and absorbed the day program (Alcott Center). Living Ways later changed name to Hope Network South after merger with ARCH in Sturgis, MI. The remaining business in Kalamazoo County was taken over by CLO in 2006.
• Living Ways FoundationongoingStrategic or Co-development PartnerCommunity Living Options maintains a long-time relationship with the Living Ways Foundation as of 2013, continuing the legacy foundation partnership.
• My Own HomeongoingStrategic or Co-development PartnerCLO continues its long-time relationship with My Own Home, which was acquired by Living Ways in 1995 to bring supported living services for individuals previously living in nursing homes.
• Integrated Services of Kalamazoo (KCMHSAS)coreStrategic or Co-development PartnerTransitions program was developed in partnership with KCMHSAS (Kalamazoo Community Mental Health and Substance Abuse Services) given the critical need for a different service model for eligible individuals in the surrounding community. The home is designed as a duplex serving individuals at risk of psychiatric hospitalization.
• Kalamazoo FoundationfoundationalStrategic or Co-development PartnerKalamazoo Foundation worked with community members in 1986 to incorporate DCD (Disadvantaged Citizens of Downtown), which evolved through multiple name changes and mergers to become Community Living Options in 2006.
• Michigan Department of Community Health (DCH)coreOthersAll specialized residential homes are licensed and overseen by the Department of Community Health (DCH) as well as the local Community Mental Health Authority, with specific guidelines to meet licensing standards and funding requirements.
• Community Mental Health AuthoritycoreOthersLocal Community Mental Health Authority oversees specialized residential homes and serves as a key referral partner for eligible individuals needing services.

Scale indicators7 records

Recent moves9 records

Expansion highlights5 records

Direct peers

• Hope Network: Hope Network is a Michigan-based non-profit providing residential, behavioral health, and developmental disability services statewide. CLO was formerly affiliated with Hope Network as 'Hope Network South' before separating in 2006, making them the most direct historical and operational peer with overlapping service lines in Michigan.
• Mosaic: Mosaic is a national non-profit providing residential services, day programs, and supported living for people with intellectual and developmental disabilities. It directly mirrors CLO's core IDD residential model across a much larger geographic footprint, making it a relevant scale benchmark for the CLO service line.
• Beacon Specialized Living: Beacon Specialized Living operates licensed residential homes for adults with intellectual, developmental, and behavioral health needs across multiple states. Its small-home, 24-hour staffing model closely parallels CLO's nine specialized residential group homes.
• Penn-Mar Human Services: Penn-Mar Human Services is a Pennsylvania-based non-profit providing residential, day, and supported living services for adults with intellectual disabilities and mental health needs. Its service portfolio and small-home residential model closely resemble CLO's integrated care approach.

Broad incumbents

• BrightSpring Health Services: BrightSpring Health Services is a large, publicly-traded provider of home and community-based health services including residential services for individuals with intellectual and developmental disabilities. It competes for similar populations and Medicaid-funded contracts but operates at far greater scale and breadth than CLO.
• Sevita Health: Sevita Health (formerly The Mentor Network) is a national provider of home and community-based services for individuals with intellectual, developmental, and behavioral health needs. It offers overlapping residential and day program services at significantly larger scale, competing for similar Medicaid waiver funding.
• Volunteers of America: Volunteers of America is a large national non-profit providing residential, behavioral health, and senior services across multiple states. It overlaps with CLO across senior living, IDD services, and behavioral health, though at much greater scale and broader mission scope.

Others

• The Arc: The Arc is a national non-profit network advocating for and serving people with intellectual and developmental disabilities. While not a direct residential competitor, its chapters operate similar community-based support programs that compete for similar populations, families, and government contracts.

Regional players

• Senior Services of Southwest Michigan: Senior Services of Southwest Michigan serves older adults in the same Kalamazoo County region as CLO, including senior living, in-home care, and care management. It directly parallels CLO's Bronson House senior living line and competes for the same private-pay and Medicare-funded senior market.
• Network180: Network180 is the Community Mental Health Authority for Kent County, Michigan, providing residential and behavioral health services that parallel CLO's mental health residential and Transitions program lines. It operates in a different Michigan geography but shares the same regulatory and funding model.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/profile.php?id=100063576728879
• LinkedInlinkedin.com/company/1282953
• Instagraminstagram.com/community.living.options

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Community Living Options