Westbrook Housing
Westbrook Housing Authority is a public housing authority in Westbrook, Maine, administering 14 affordable rental properties and Section 8 Housing Choice Vouchers serving approximately 1,800 low-income households, seniors, and voucher recipients across Southern Maine.
- Company typePrivate
- Founded1969
- HeadquartersWestbrook, United States
- Headcount11–50
- GTM typeB2C
- OfferingServices
What Westbrook Housing does
Westbrook Housing Authority is a federally chartered public housing authority headquartered in Westbrook, Maine, founded in 1969 and operating as a government state entity under U.S. Department of Housing and Urban Development (HUD) oversight. The authority administers a portfolio of 14 affordable housing properties serving approximately 1,800 households, with rent structured on income-based eligibility. Resident segments include low-income individuals and families, Section 8 Housing Choice Voucher recipients, and seniors served through partnerships including the Southern Maine Agency on Aging (SMAA). Beyond property management, the authority operates the federal Housing Choice Voucher (Section 8) program, the Family Self-Sufficiency (FSS) Program for financial independence, and an online Rent Café tenant portal for rent payment, maintenance requests, and account management.
The revenue model combines HUD federal operating subsidies and voucher program funding with tenant rental income calculated as a percentage of household income. Capital development is financed through state and federal affordable housing programs, exemplified by the recently completed $21 million Stroudwater Apartments (55 energy-efficient units) and the Stacy M. Symbol Apartments, both opened in 2024. The authority is governed by a seven-member Board of Commissioners appointed by the mayor and led by Executive Director John Concannon, a former U.S. HUD Director appointed July 1, 2025. Technology stack is administrative in nature: no proprietary AI/ML systems, third-party Rent Café portal, online Section 8 application via the statewide Maine affordable housing platform, and standard public-sector reporting workflows (Five-Year Plan, Annual Plan).
Westbrook Housing's go-to-market is government-channel-driven rather than commercial: applicants enter through online portals, paper applications, or in-person visits to the headquarters at 30 Liza Harmon Drive, with periodic waitlist openings for specific properties. Distribution and outreach leverage public-sector communications (Press Herald, Mainebiz, WMTW8, WGME13) and municipal partnerships with the City of Westbrook and adjacent Towns of Windham and Gorham. Recent strategic activity includes a geographic expansion into Biddeford, Maine, where four projects are in the development pipeline, signaling a shift from a single-municipality operator to a regional affordable housing developer.
Westbrook Housing firmographics
Firmographics- Name
- Westbrook Housing
- Legal name
- Westbrook Housing Authority
- Website
- https://westbrookhousing.org
- Company type
- Private
- Founded year
- 1969
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Westbrook Housing Authority is a public housing authority in Westbrook, Maine, administering 14 affordable rental properties and Section 8 Housing Choice Vouchers serving approximately 1,800 low-income households, seniors, and voucher recipients across Southern Maine.
- Ownership category
- akta.pro rank
Westbrook Housing industry classification
Industry- Product category
- Public Housing Authority / Affordable Housing Services
- NAICS
- Residential Property Managers (531311), Administration of Housing Programs (925110), Lessors of Residential Buildings and Dwellings (531110)
- SIC
- Operators Of Apartment Buildings (6513)
- akta.pro primary industry
- Public & Affordable Housing Programs (Subsidies, Vouchers, Public Housing) (BPAIANAA)
- akta.pro secondary industries
- Affordable & Subsidized Housing Property Management (LIHTC, Section 8) (BPAJAFAD), Housing & Neighborhood Services (Local Housing Programs) (BPAIACAJ), Affordable Housing & Community Development (Housing, Community Land Trusts) (BPAGALAC)
Keywords
Where Westbrook Housing is headquartered
LocationHeadquarters
- HQ city
- Westbrook
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Westbrook Housing business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Marketing or Sales, Others
Revenue model
- HUD Funding and Government Subsidies: Operates as a public housing authority receiving federal funding from the U.S. Department of Housing and Urban Development (HUD) to support affordable housing operations and Section 8 voucher programs.
- Tenant Rental Income: Collects rental payments from tenants in affordable housing units, with rates based on income eligibility requirements.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Income-Based Affordable Housing |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels3 records
Westbrook Housing product offering
Product offeringCore offering
Westbrook Housing Authority is a public housing agency that owns and manages 14 affordable rental housing properties serving approximately 1,800 low-income households in Westbrook, Maine. It administers the federal Section 8 Housing Choice Voucher program, the Family Self-Sufficiency (FSS) Program, and an online Rent Café tenant portal, with rent calculated as a percentage of tenant income and operations funded primarily through HUD subsidies.
Product overview
Westbrook Housing is a public housing authority providing affordable quality housing opportunities for individuals and families in Westbrook, Maine. The organization operates a portfolio of 14 residential properties with approximately 1,800 households, offering various affordable housing options including townhouses, apartments, and Section 8 Housing Choice Vouchers. The portfolio includes named properties such as Schoolhouse Commons, Stroudwater (55-unit $21M development), Millbrook Estates (renovated), Larrabee Commons complex, Stacy M. Symbol, and various other affordable rental properties. Services extend to Housing Choice Voucher programs, the Family Self-Sufficiency (FSS) Program, and an online Rent Café Portal for tenant management. Westbrook Housing has expanded into Biddeford with four projects in development.
Differentiator
Problem solved
Functional benefit
Products and services
- 783 & 789 Main Street Affordable rental housing property located at 783 and 789 Main Street in Westbrook, Maine, for income-eligible households.
- Dr. Berry Apts at Larrabee Commons Affordable apartment community at Larrabee Commons in Westbrook, Maine, for low-income households.
- Golder Commons Affordable housing property offering units for low-income households in Westbrook, Maine.
- Larrabee Heights Affordable rental housing property within the Larrabee Commons development in Westbrook, Maine.
- Larrabee Village Affordable housing village community in Westbrook, Maine, for low-income households.
- Larrabee Woods Affordable housing property within the Larrabee Commons development in Westbrook, Maine.
- Lewis H. Emery Apartments Affordable rental housing property in Westbrook, Maine.
- Malcolm A. Noyes Apts at Millbrook Estates Affordable apartment community at Millbrook Estates in Westbrook, Maine.
- Millbrook Estates Renovated affordable housing complex with newly renovated units serving low-income households in Westbrook, Maine.
- Presumpscot Commons Affordable rental housing property in Westbrook, Maine.
- Riverview Terrace Affordable rental housing property in Westbrook, Maine.
- Robert L. Harnois Apartments Affordable rental housing property in Westbrook, Maine.
- Schoolhouse Commons Two and three bedroom townhouses for low-income households located on Bridge Street in Westbrook, Maine, with active waitlist open June 8 to July 30, 2026.
- Spring Crossing Affordable rental housing property in Westbrook, Maine.
- Stacy M. Symbol Apartments Affordable rental housing development opened in 2024 in Westbrook, Maine.
- Stroudwater Apartments $21 million affordable housing complex with 55 apartments featuring energy-efficient design in Westbrook, Maine, opened in 2024.
- Housing Choice Voucher Program (Section 8) Federal rental assistance program providing Section 8 vouchers to low-income individuals and families to help afford housing in the private market, administered by the Westbrook Housing Authority under HUD.
- Family Self-Sufficiency (FSS) Program Program helping Housing Choice Voucher and public housing families improve their financial future and progress toward economic independence.
- Rent Café Tenant Portal Online tenant portal enabling Westbrook Housing residents to pay rent, submit maintenance requests, and manage their accounts.
Companies that use Westbrook Housing
Customer profileNamed customers2 records
Segments3 records
Ideal customer profiles3 records
Westbrook Housing technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Westbrook Housing partnerships and signals
Strategic signalPartnerships
Ten partnerships are on record, tiered core and minor.
- Westbrook Development Corporation (WDC)coreRelated development organization focused on affordable housing development projects. Westbrook Housing Authority collaborates with WDC on housing development initiatives in the region.
- Maine Housing Coalition (MAHC)coreStatewide coalition advocating for affordable housing policies and resources in Maine.
- Maine HousingcoreState housing finance agency providing funding, programs, and coordination for affordable housing across Maine.
- City of WestbrookcoreMunicipal government partner providing local support and coordination for housing authority operations.
- Town of WindhamminorAdjacent municipality with housing coordination relationship.
- Town of GorhamminorAdjacent municipality with housing coordination relationship.
- NERCOH/NAHROcoreNational and regional associations of housing authorities providing professional development, advocacy, and best practices.
- PHADAcorePublic Housing Authorities Directors Association for professional support and advocacy.
- MREMAminorMaine Real Estate Managers Association affiliation.
- SMAAminorSouthern Maine Agency on Aging partnership for senior housing services.
Scale indicators5 records
Recent moves6 records
Expansion highlights5 records
Westbrook Housing competitors and assessment
Company assessmentDirect peers
- Portland Housing Authority: Maine's largest municipal public housing authority, also operating public housing units and administering Section 8 vouchers. Direct comparable in jurisdiction type, funding model, and customer base to Westbrook Housing Authority.
- Bangor Housing Authority: Municipal public housing authority operating affordable housing properties and administering vouchers in Bangor, Maine. Directly comparable in regulatory model, scale, and Maine-specific operating environment.
- Lewiston Housing Authority: Public housing authority serving Lewiston, Maine, with multifamily public housing and voucher administration. Compares on the same regulatory regime, funding sources, and resident profile.
Broad incumbents
- MaineHousing: State housing finance agency providing capital funding and program coordination for affordable housing across Maine. A key funding partner of Westbrook Housing and a broader incumbent in the same ecosystem.
- WinnCompanies: Large multifamily property manager with a significant affordable and Section 8 portfolio nationwide. Comparable on property management, compliance, and affordable housing operations, though operating as a private-sector owner rather than PHA.
- The Community Builders: Nonprofit developer and operator of affordable housing across multiple states, combining development with property management and resident services — directly analogous to the Authority's WDC subsidiary plus operating model.
Regional players
- Auburn Housing Authority: Public housing authority in neighboring Auburn, Maine, operating affordable housing with HUD oversight. Comparable in operating model at slightly smaller Maine-market scale.
- Boston Housing Authority: Large Northeastern public housing authority administering public housing and Section 8 vouchers under HUD oversight. Comparable as a PHA of similar regulatory type, but operating at substantially larger scale in a different metro.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
Westbrook Housing social profiles
Digital presenceWestbrook Housing financial estimates
Financial estimateRevenue estimate
Valuation estimate
Westbrook Housing leadership team
Management profileNumber of profiles
Profiles2 records
Westbrook Housing subsidiaries and ownership
Company hierarchySubsidiaries1 record
Westbrook Housing funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Westbrook Housing M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Westbrook Housing
What does Westbrook Housing do?
Westbrook Housing Authority is a public housing agency that owns and manages 14 affordable rental housing properties serving approximately 1,800 low-income households in Westbrook, Maine. It administers the federal Section 8 Housing Choice Voucher program, the Family Self-Sufficiency (FSS) Program, and an online Rent Café tenant portal, with rent calculated as a percentage of tenant income and operations funded primarily through HUD subsidies.
Is Westbrook Housing a public or private company?
Westbrook Housing is a private company. It is classified as state government owned and is currently operating.
When was Westbrook Housing founded?
Westbrook Housing was founded in 1969. It employs 11 to 50 people.
Where is Westbrook Housing based?
Westbrook Housing is headquartered in Westbrook, United States, in the North America region.
How does Westbrook Housing make money?
Two revenue lines are on record. HUD Funding and Government Subsidies are the primary driver. The others are tenant Rental Income.
Who are Westbrook Housing's main competitors?
Direct peers on record are Portland Housing Authority, Bangor Housing Authority and Lewiston Housing Authority. Broad incumbents are MaineHousing, WinnCompanies and The Community Builders. Regional players are Auburn Housing Authority and Boston Housing Authority.
Does Westbrook Housing have an API?
No public API is recorded for Westbrook Housing.
What industry is Westbrook Housing in?
Westbrook Housing's product category is Public Housing Authority / Affordable Housing Services. Its primary akta.pro industry code is BPAIANAA, Public & Affordable Housing Programs (Subsidies, Vouchers, Public Housing), with a secondary code of BPAJAFAD, Affordable & Subsidized Housing Property Management (LIHTC, Section 8). Its NAICS code is 531311 and its SIC code is 6513.