Cy-Fair Fire Department

What Cy-Fair Fire Department does

Cy-Fair Fire Department is the operating name of Harris County Emergency Service District 9 (HCESD9), a political subdivision of the State of Texas providing fire suppression, emergency medical services, technical rescue, hazardous materials response, fire alarm response, and public safety education to residents and businesses in the northwest Houston metropolitan area. The department maintains ISO Class 1 fire service credentials and operates across multiple divisions including Administration, Logistics, Operations, and EMS, with a workforce of 501–1,000 personnel averaging approximately 100 emergency calls per day (17,805 calls year-to-date as of May 2026). Service mix for that period included 2,396 EMS calls, 281 fire alarm responses, 52 hazmat calls, and 17 technical rescue calls in May alone.

The organization is funded primarily through property tax revenue collected by HCESD9, with no direct fees charged to residents for emergency response services; ambulance billing may apply for EMS transport. As a government monopoly provider within its statutory district, the department faces no commercial competition for core emergency response, though it competes indirectly with neighboring districts and the City of Houston for resource coordination. Revenue figures, tax rates, and audited financials are not publicly disclosed in available materials.

Operationally, the department is led by Fire Chief Amy Ramon, a 33-year fire service veteran serving her ninth year as chief, alongside Assistant Chief of Operations Brent Scalise. A 2023 Citygate Associates strategic study guided development of a Strategic Implementation Plan to support continued growth in service demand. Community engagement is delivered through six social media channels, a Notify Me email alert system, community events, and formal CPR/first-aid educational courses, supported by compliance with HIPAA (for EMS patient records), WCAG 2.0 AA, and Section 508 accessibility standards.

Name

Cy-Fair Fire Department

Legal name

Cy-Fair Fire Department, TX

Website

https://cyfairfd.org

Company type

Private

Founded year

2019

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Cy-Fair Fire Department (Harris County ESD 9) provides fire suppression, EMS, hazmat response, technical rescue, and public safety education to a fixed coverage area in northwest Houston, Texas, funded by property taxes with 501–1,000 personnel handling ~100 emergency calls per day.

Ownership category

akta.pro rank

Product category

Fire and Emergency Medical Services

NAICS

Fire Protection (922160), Fire Protection (92216), Ambulance Services (62191)

akta.pro primary industry

Fire & Rescue Services (Fire Suppression, Rescue) (BPAIAGAB)

akta.pro secondary industry

Emergency Medical Services (EMS) Operations & Dispatch (HLAJAGAC)

Keywords

• Emergency medical services
• Fire suppression services
• Hazardous materials response
• Technical rescue operations
• Public safety education

Headquarters

HQ city

Houston

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others

Revenue model

1. Property Tax Revenue: Public funding through property taxes collected by Harris County Emergency Service District 9 (HCESD9). The department publishes annual budgets, tax rate resolutions, and financial audits. Revenue is used to fund fire suppression, EMS, and emergency response operations.

Distribution channels1 record

Marketing channels9 records

Core offering

Cy-Fair Fire Department provides 24/7 fire suppression, emergency medical services (EMS) with ambulance transport, hazardous materials response, and technical rescue operations to residents and businesses within Harris County Emergency Service District 9. The department also delivers fire prevention education, CPR and first aid courses, and community outreach programs to support public safety preparedness.

Product overview

Cy-Fair Fire Department provides comprehensive fire and emergency services to the Houston, TX area. The department offers fire suppression, EMS/ambulance services, hazmat response, and technical rescue operations. The organization operates as part of HCESD9 (Harris County Emergency Service District 9) and averages approximately 100 calls per day. Services are delivered through divisions including Administration, Logistics, Operations, and EMS, with community education courses and public safety outreach programs complementing emergency response capabilities.

Differentiator

Problem solved

Functional benefit

Quantifiable outcome

• 17,805 emergency calls handled in 2026 YTD through May
• +1 more outcomes

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators5 records

Recent moves5 records

Expansion highlights4 records

Regional players

• Harris County Fire Marshal's Office: County-level fire prevention, inspection, and code enforcement authority operating within the same jurisdiction, with overlapping responsibilities around fire alarm response, code enforcement, and hazardous-materials oversight.
• Pasadena Fire Department: Harris County-adjacent municipal fire/EMS service operating under a different governance model but delivering the same core fire, EMS, hazmat, and rescue capabilities in the same broader Houston region.
• Missouri City Fire & Rescue Services: Fort Bend/Harris County-area suburban fire and EMS department with similar suburban growth profile, ISO-driven service standards, and tax-supported funding structure.

Broad incumbents

• Houston Fire Department: Municipal fire and EMS provider serving the broader City of Houston, operating at much larger scale than Cy-Fair but in the same metro and providing overlapping fire suppression, hazmat, and EMS transport capabilities.
• Dallas Fire-Rescue: Major Texas municipal fire and EMS provider, much larger in scale, but serving as a peer reference for service-mix breadth (fire, EMS, hazmat, technical rescue, community programs) at an urban/suburban Texas district level.
• Austin Fire Department: Texas municipal fire/EMS provider with comparable integrated service portfolio (fire, EMS, hazmat, rescue, community education), useful as a benchmark for ISO rating, call volume scaling, and governance practices.
• Fort Worth Fire Department: Large Texas municipal fire/EMS agency with full-service capability set overlapping Cy-Fair's offering, including hazmat, technical rescue, and community risk reduction programs.

Direct peers

• Spring Fire Department: Adjacent Harris County-area fire and EMS department of comparable suburban scope, delivering the same mix of fire suppression, ambulance transport, and community risk reduction programs to a similar demographic.
• Tomball Fire Department: Nearby northwest Harris County fire/EMS provider with comparable size, ISO classification posture, and tax-funded ESD-style governance, competing for the same regional talent and response-coverage footprint.
• Klein Fire Department: Harris County-area suburban fire and EMS department of comparable size and call volume, similarly organized around an ESD structure and providing fire suppression, ambulance transport, and community programs.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/cyfairfd
• YouTubeyoutube.com/channel/UC63U236P1SwfAptbfhb6XUQ
• Facebookfacebook.com/cyfairfd
• LinkedInlinkedin.com/company/cyfairfd
• Instagraminstagram.com/cyfairfd

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Cy-Fair Fire Department