What Hospitality Logistics International does

Hospitality Logistics International (HLI) is a B2B logistics services provider exclusively focused on the hospitality industry, delivering turnkey FF&E (Furniture, Fixtures & Equipment) logistics for hotel new-construction and renovation projects. Founded in 2010 and headquartered in Charlotte, North Carolina, HLI operates from offices in Charlotte, Hawaii, and Europe, supported by a global agent network spanning North America, Asia, the UK, Western Europe, and the Middle East. The company serves major hotel parents (Marriott, Hilton, Hyatt, Wyndham), luxury operators (Ritz Carlton, Four Seasons, Kimpton, Hard Rock), universities (MIT, Emory, Princeton), and large sports venues (SoFi Stadium), with marquee projects including the $5.5B SoFi Stadium FF&E and the Waldorf Astoria Manhattan renovation.

HLI's service suite spans project management with a dedicated logistics liaison per project, multimodal freight forwarding (air, ocean, FTL, LTL, intermodal, cross-border), warehousing with unloading and staging, on-site installation supervision using HLI station employees as foremen, customs clearance through a worldwide broker network, and tailored cargo insurance. The technology stack centers on the ALOT customer portal providing 24/7 real-time shipment visibility and tracking, the HALO platform, and Magaya LiveTrack integration; the June 2025 Audit Logistics acquisition added AI-driven logistics tools and API integrations to the technology roadmap.

Revenue is generated through project-based fixed-price contracts, typically multi-year, with estimates delivered within five to seven business days. HLI sells directly to enterprise hospitality clients via a dedicated liaison model rather than broad marketing campaigns, with customer acquisition driven by industry reputation and word-of-mouth. The company also operates Designer Logistics International, a sub-brand targeting interior designers, and following the Audit Logistics acquisition claims to be the largest logistics provider exclusively focused on the hospitality FF&E and OS&E market in North America.

Name

Hospitality Logistics International

Legal name

Hospitality Logistics International

Website

https://hospitalitylogistics.com

Company type

Private

Founded year

2010

Operating status

Operating

Headcount range

51–100 employees

Short description

Hospitality Logistics International (HLI) is a B2B logistics provider exclusively focused on hospitality FF&E projects, offering turnkey project management, multimodal freight forwarding, warehousing, installation, customs, and cargo insurance services to major hotel brands, universities, and stadiums globally.

Ownership category

akta.pro rank

Product category

Hospitality FF&E Logistics Services

NAICS

Freight Transportation Arrangement (488510)

SIC

Arrangement Of Transportation Of Freight & Cargo (4731)

akta.pro primary industry

Supplier/Inbound Logistics Management (Vendor Management, In-Plant Logistics) (TLAIABAK)

Keywords

• Hospitality logistics services
• FF&E project management
• Multimodal freight forwarding
• Furniture installation services
• Customs clearance brokerage

Headquarters

HQ city

Charlotte

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Supply Chain, Operations, Technology or R&D, Infrastructure, Marketing or Sales

Revenue model

1. FF&E Project Logistics Services: Comprehensive logistics services for FF&E (Furniture, Fixtures & Equipment) projects including freight forwarding, warehousing, and installation. Revenue is generated through project-based contracts for new hotel development and renovation projects. Services include multimodal transportation (air, ocean, road, rail), warehousing, customs clearance, cargo insurance, and on-site installation supervision.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels2 records

Core offering

Hospitality Logistics International (HLI) provides turnkey FF&E (Furniture, Fixtures & Equipment) logistics services for the hospitality industry, covering the entire project lifecycle from high-level project management through multimodal freight forwarding, warehousing, on-site installation supervision, customs clearance, and cargo insurance. The company exclusively serves hotels, resorts, casinos, universities, senior living facilities, stadiums and other hospitality projects, providing a single source solution for new construction and renovation FF&E logistics.

Product overview

Hospitality Logistics International (HLI) operates as a single unified platform offering turnkey FF&E logistics services for the hospitality industry, combining project management, freight & warehousing, installation, customs clearance, and cargo insurance into an integrated end-to-end solution. The core product suite includes Project Management (with dedicated logistics liaison), Freight & Warehousing (multimodal transportation including air, ocean, FTL, LTL), Installation (global partner network with on-site supervision), Customs Clearance (worldwide documentation assistance), and Cargo Insurance (comprehensive coverage). HLI also operates a specialized sub-brand called Designer Logistics International, which tailors the same logistics capabilities for interior designers with simplified quoting. The company provides customer-facing portal access through ALOT for real-time tracking and visibility, and has recently expanded through acquisition of Audit Logistics to become the largest hospitality FF&E-focused logistics provider in North America.

Differentiator

Problem solved

Functional benefit

Brands

• HALO: Technology platform referenced as part of HLI's communication and tracking systems.
• Designer Logistics International

Products and services

• FF&E Project Management Comprehensive FF&E project management services for hotel renovation and new construction projects, including a dedicated logistics liaison who works directly with client teams to ensure smooth execution and on-time delivery.
• Freight & Warehousing Full range of multimodal cargo transportation including air freight (direct and consolidated door-to-door globally), ocean freight (via licensed NVOCC), FTL, LTL, domestic air, intermodal, blanket wrap, cross border, consolidation, and transloading services, including unloading and staging at destination.
• Installation Single source installation solution through a global network of trusted installation partners, with HLI stationing employees on-site as foremen to collaborate with client contractors and keep projects running smoothly.
• Customs Clearance International customs documentation assistance through strategic partnerships with worldwide offices, agents, and service providers, collaborating with local customs brokers to prevent entry delays and additional storage costs.
• Cargo Insurance Cargo insurance services for high value FF&E shipments, offering comprehensive coverage options beyond standard regulatory minimums with tailored coverage analysis.
• Designer Logistics International Specialized logistics service for interior designers, providing behind-the-scenes logistics team management from shipment to warehouse to installation, with professional warehouse networks, freight partners, concierge delivery and installation, and a streamlined quoting process delivering fixed-price estimates within five to seven business days.

Quantifiable outcome

• On-time, on-budget project execution for hospitality FF&E projects
• +3 more outcomes

Named customers35 records

Segments9 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

AI capability1 record

Feature4 records

Partnerships

One partnership is on record.

• Audit LogisticscoreStrategic or Co-development Partner · 5 June 2025Strategic acquisition of Audit Logistics, a pioneer in hospitality FF&E logistics. This transaction formed the largest logistics company exclusively focused on hospitality FF&E and OS&E market in North America. The combined organization brings together unmatched industry expertise, global reach, expanded warehouse and transportation networks. Key Audit Logistics leadership and team members remain in place to ensure continuity.

Scale indicators3 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• C.H. Robinson: Largest North American third-party logistics provider, offering multimodal freight, supply chain, and customs services to enterprise shippers. Comparable to HLI as a B2B freight arranger and contract logistics provider, though operating as a generalist across industries rather than focused on hospitality.
• UPS Supply Chain Solutions: Enterprise supply chain arm of UPS, offering freight forwarding, contract logistics, customs, and installation-adjacent services. Comparable to HLI in providing integrated multimodal forwarding, warehousing, and customs clearance for enterprise clients with complex project logistics needs.
• Kuehne+Nagel: Global freight forwarding and contract logistics leader with multimodal capabilities across air, ocean, and road, plus a dedicated project logistics practice. Comparable to HLI as a large-scale enterprise forwarder that competes for complex, high-value project freight, though without HLI's exclusive hospitality specialization.
• Landstar System: Asset-light freight transportation and logistics provider using an agent-based network for specialized and project freight. Comparable to HLI's asset-light, project-driven approach to enterprise logistics with multimodal capabilities and flexible execution.
• Expeditors International: Global asset-light freight forwarder with strong ocean and air freight capabilities and integrated customs brokerage. Comparable to HLI's multimodal international forwarding and customs clearance model for complex, high-value enterprise shipments.
• XPO Logistics: North American contract logistics provider offering warehousing, transportation, and last-mile services to enterprise customers. Comparable to HLI in delivering integrated logistics solutions that combine transportation, warehousing, and installation-adjacent services for project-based work.
• Hub Group: North American multimodal logistics provider specializing in intermodal, truckload, and supply chain solutions for enterprise shippers. Comparable to HLI in multimodal transportation, warehousing, and contract logistics delivery for project-driven enterprise work.
• Ryder System: Supply chain, dedicated transportation, and warehouse solutions provider with a strong North American footprint. Comparable to HLI in enterprise contract logistics, particularly for projects requiring integrated transportation, warehousing, and final-mile installation-related services.
• Yusen Logistics: Global logistics provider offering airfreight, ocean freight, contract logistics, and customs services with a particularly strong Asian footprint. Comparable to HLI in multimodal international freight forwarding and project-based logistics execution for global enterprise customers.
• DHL Global Forwarding: World's largest air and ocean freight forwarder, with multimodal capabilities and contract logistics for enterprise customers. Comparable to HLI in arranging international freight, customs clearance, and warehousing for complex enterprise projects across multiple verticals.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/profile.php
• LinkedInlinkedin.com/company/hospitality-logistics-international

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hospitality Logistics International