Promo
Promo is a Portuguese integrated marketing services company (founded 1994, 251–500 employees) operating PromoPromotions (branded merchandise, 3,000+ suppliers, 35,000+ SKUs), PromoLogistics (warehousing and distribution), Cartões (telephone/loyalty/prepaid card production), and the Zedchain logistics consulting brand, serving 40+ enterprise B2B clients across pharma, F&B, automotive, telecoms, and banking.
- Company typePrivate
- Founded1994
- HeadquartersLisbon, Portugal
- Headcount251–500
- GTM typeB2B
- OfferingServices
What Promo does
Promo - Serviços Integrados de Marketing, SA is a Portuguese privately held company founded in 1994 (with firmographic references to 1990), headquartered in Prior Velho, Lisbon, with a regional office in Maia, Porto, and 251–500 employees. The company operates as an integrated marketing services provider, organized around three core divisions: PromoPromotions (sourcing, customization, and supply of 35,000+ branded promotional products drawn from a 3,000+ supplier portfolio, with in-house production across 12+ personalization technologies including screen printing, embroidery, laser engraving, and UV printing), PromoLogistics (warehousing, inventory management, inbound/outbound logistics, order processing, picking, packing, distribution, and reverse logistics for B2B campaigns), and Cartões (production of telephone, loyalty, promotional, and prepaid cards in plastic and paper using high-security software and equipment). A proprietary logistics consulting sub-brand, Zedchain, extends the offering into strategic, tactical, and operational supply chain advisory.
The company serves a diversified B2B enterprise client base of 40+ prominent customers across pharmaceuticals (Abbott, Boehringer Ingelheim, Medtronic), food and beverage (Mars, Pepsi, Diageo, Panrico, Sumol+Compal, Unicer, Ervideira, Nabeiro/Delta Cafés), automotive (SEAT, Mazda, Mercedes-Benz, Renault, SIVA), telecommunications (Vodafone, MEO), banking (CGD, Millennium BCP, Standard Bank Angola), insurance (CA Seguros, Liberty Seguros), media (SIC, RTP, Cofina), and energy (Prio Energy), complemented by SME and mid-market buyers served through the TronShop-powered self-serve e-commerce platform at loja.promo.pt.
Revenue is generated through five streams: branded merchandise sales (unit-based), customization and personalization services (professional services), integrated logistics operations (managed services), card production, and event/corporate program services. Pricing is publicly disclosed on the e-commerce store with ex-VAT unit pricing ranging from €0.06 (entry-level pens at 4,000+ units) to €42.48+ (premium Antonio Miró and Parker items), free shipping above €125 + VAT, and a €10 handling fee for orders below €50. Go-to-market combines direct B2B sales for enterprise accounts with a self-serve e-commerce channel for SMBs, supported by exclusive membership in WAGE (World Advertising Gift Exchange) and SGS quality and environmental certification. The company is bootstrapped with no disclosed funding rounds, no parent company, and a registered share capital of €500,500.
Promo firmographics
Firmographics- Name
- Promo
- Legal name
- Promo - Serviços Integrados de Marketing, SA
- Website
- https://promo.pt
- Company type
- Private
- Founded year
- 1994
- Operating status
- Operating
- Headcount range
- 251–500 employees
- Short description
- Promo is a Portuguese integrated marketing services company (founded 1994, 251–500 employees) operating PromoPromotions (branded merchandise, 3,000+ suppliers, 35,000+ SKUs), PromoLogistics (warehousing and distribution), Cartões (telephone/loyalty/prepaid card production), and the Zedchain logistics consulting brand, serving 40+ enterprise B2B clients across pharma, F&B, automotive, telecoms, and banking.
- Ownership category
- akta.pro rank
Promo industry classification
Industry- Product category
- Promotional Merchandise & Marketing Services
- NAICS
- Advertising Agencies (54181), Other Services Related to Advertising (54189)
- SIC
- Services-Advertising Agencies (7311), Services-Advertising (7310)
- akta.pro primary industry
- B2B/ABM Creative Agencies (MPAAAAAI)
- akta.pro secondary industries
- Product & Brand PR (Consumer & B2B) (BPAFADAH), Wholesale/B2B Generalist Marketplaces (CRAFAAAF)
Keywords
Where Promo is headquartered
LocationHeadquarters
- HQ city
- Lisbon
- HQ country
- Portugal
- HQ region
- Europe
Offices2 records
Markets served
Promo business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Supply Chain, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Branded Merchandise & Promotional Products Sales: Core revenue from sourcing, producing, and selling branded promotional merchandise and corporate gifts. Products include writing instruments, drinkware, bags, textiles, tech accessories, and more, sold with or without customization.
- Customization & Personalization Services: Revenue from in-house printing and personalization services using 12+ technologies including screen printing, embroidery, laser engraving, pad printing, and digital printing applied to promotional products.
- Integrated Logistics Services: Fee-based logistics operations including warehousing, stock management, order processing, picking/packing, distribution, and reverse logistics for B2B clients managing promotional campaigns.
- Card Production (Phone, Loyalty & Prepaid): Production and supply of telephone, loyalty, and prepaid cards, including scratch-off cards, magnetic stripe cards, and chip cards. Serves both Portuguese and international markets.
- Event Organization & Corporate Programs: Services for event organization, corporate programs, point-of-sale implementation, and incentive programs, complementing the core promotional merchandise offering.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Free shipping tier - orders >= €125 + VAT |
| Unit Pricing | Pay-as-you-go | Standard shipping tier - orders < €125 + VAT |
| Unit Pricing | Pay-as-you-go | Low-cost promotional items (e.g., pens) |
| Unit Pricing | Pay-as-you-go | Premium writing instruments and luxury branded items |
| Unit Pricing | Pay-as-you-go | Handling fee for small orders below €50 + VAT |
| Unit Pricing | Pay-as-you-go | Three-tier price segmentation: low-cost (€0.50-€2.00), mid-range (€2.00-€6.00), premium (€6.00-€30.00+) |
Go-to-market motion3 records
Distribution channels3 records
Marketing channels6 records
Promo product offering
Product offeringCore offering
Promo is a Portuguese integrated marketing services company that sources, customizes, and supplies 35,000+ promotional products (writing instruments, drinkware, bags, textiles, tech accessories) from 3,000+ suppliers, delivers integrated B2B logistics (warehousing, picking, packing, distribution, reverse logistics), and produces telephone, loyalty, and prepaid cards in plastic and paper with high-security features. The company serves enterprise clients across pharmaceuticals, automotive, telecoms, banking, food & beverage, and media through direct B2B sales, an exclusive self-serve e-commerce platform (loja.promo.pt), and the proprietary Zedchain logistics consulting brand.
Product overview
Promo - Serviços Integrados de Marketing SA is a 30-year-old Portuguese company offering integrated marketing and logistics solutions. The portfolio consists of three core business divisions: PromoPromotions (promotional articles and merchandising with over 3,000 supplier portfolio and in-house personalization capabilities), PromoLogistics (warehousing, distribution, and supply chain management), and the Cartões division (telephone, loyalty, and prepaid card production). The company also operates the TronShop-powered e-commerce platform (loja.promo.pt) for B2B sales of branded merchandise. Supporting these divisions is Zedchain, a logistics consulting service for supply chain optimization. The company distributes branded products across categories including writing instruments, office supplies, drinkware, technology gadgets, textiles, and sports equipment, with partnerships featuring licensed brands like Parker and Antonio Miró.
Differentiator
Problem solved
Functional benefit
Products and services
- PromoPromotions PromoPromotions is the promotional articles and merchandising division: it selects, sources, customizes, stores, and manages a wide range of promotional materials, merchandising items, and packaging, supporting the operational activities and marketing actions of B2B clients. It draws on a portfolio of 3,000+ suppliers and 35,000+ product references, with in-house personalization capabilities including screen printing, embroidery, laser engraving, pad printing, digital printing, sublimation transfer, ceramic transfer, epoxy, thermogravure, and UV printing.
- PromoLogistics PromoLogistics provides integrated logistics operations including warehousing, inventory management, inbound and outbound logistics, order processing, picking, packing, distribution, reverse logistics, and value-added services such as quality control and after-sales support, targeting B2B clients running promotional merchandise and marketing programs.
- Cartões (Cards Division) Cartões is the card production division that manufactures telephone, loyalty, promotional, and prepaid cards in plastic and paper using high-security software, equipment, and procedures. Product variants include scratch-off, magnetic stripe, and chip cards, offered as a turnkey service to Portuguese and international clients.
- Zedchain Zedchain is a proprietary logistics consulting service that delivers strategic, tactical, and operational supply chain management solutions, designing and implementing structured planning processes for physical and financial flows to generate superior logistics performance for B2B clients.
Quantifiable outcome
- 83% of European consumers keep a useful branded item for more than 12 months, extending brand exposure without additional cost.
- +2 more outcomes
Companies that use Promo
Customer profileNamed customers32 records
Segments3 records
Ideal customer profiles3 records
Promo technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature6 records
Promo partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core and supporting.
- WAGE (World Advertising Gift Exchange)coreExclusive membership as the sole Portuguese representative of WAGE, the largest international promotional merchandise organization. This partnership provides access to the largest and most reputable international suppliers, best commercial terms, and the latest and most relevant market information in the promotional merchandise industry.
- Zedchain (Promo logistics consulting brand)coreZedchain is Promo’s proprietary logistics consulting brand that delivers strategic, tactical, and operational supply chain management solutions. It designs and implements structured planning processes for physical and financial flows to generate superior logistics performance for clients. Promo is both the operator and strategic advisor through this brand.
- Microsoft Azure (Cloud Infrastructure)supportingPromo's e-commerce platform (loja.promo.pt) is hosted on Microsoft Azure cloud infrastructure, utilizing Azure AD Authentication, Azure Key Vault, private endpoints, Azure SQL, Azure Database for PostgreSQL, and Azure Storage with encryption at rest and global redundancy.
- SGS (Société Générale de Surveillance)supportingSGS certification provider for quality and environmental management system verification, demonstrating Promo’s compliance with international quality and environmental standards.
Scale indicators4 records
Recent moves6 records
Expansion highlights6 records
Promo competitors and assessment
Company assessmentDirect peers
- PF Concept: European-headquartered (Netherlands) promotional products distributor and supplier with a multi-country footprint across Europe, offering a comparable integrated sourcing, customization, and distribution model. Highly relevant as a pan-European peer of similar scale and WAGE-adjacent positioning.
- Gemline: US-headquartered promotional products supplier and decorator, supplying a broad catalog of branded merchandise to distributors and enterprise end-buyers. Comparable in the in-house decoration/supply model and catalog breadth.
- 4imprint Group plc: The largest publicly traded direct distributor of promotional products in North America and the UK, operating a direct mail/online catalogue model (similar to loja.promo.pt) alongside a B2B salesforce. Closest publicly traded comparable in terms of product breadth, customer base, and e-commerce-plus-direct-sales go-to-market.
- Brand Addition: UK- and globally-operating promotional merchandise company providing sourcing, decoration, warehousing, and distribution services to enterprise clients. Closely comparable integrated model serving multinational brands with branded merchandise and global rollout logistics.
- National Pen: US-based direct distributor of promotional products specializing in writing instruments, drinkware, and tech accessories with self-serve online ordering. Direct overlap with Promo's branded merchandise business and self-serve e-commerce model.
- HALO: US-based promotional products and marketing services company combining branded merchandise, recognition programs, and integrated marketing solutions. Operates a similar enterprise-focused distribution model with in-house decoration and global fulfilment capabilities.
Broad incumbents
- Cintas Corporation: Large publicly traded provider of corporate identity uniform and branded apparel programs, with route-based distribution serving enterprise clients. Overlaps with Promo's enterprise corporate-gifting and branded merchandise franchise at a much larger scale.
- Cimpress (parent of Vistaprint): Large publicly traded platform for customized print, signage, and promotional products, with mass customization technology and significant scale in B2B custom merchandise. Represents a structural competitive threat given its technology-driven cost position and global reach.
Emerging players
- Custom Earth Promos: US-based eco-friendly promotional products company focused on sustainable branded merchandise (reusable bags, bamboo products, recycled items). Comparable as a digitally native, sustainability-positioned emerging competitor in the merchandise space Promo is moving into.
Others
- Alibaba Group (1688.com): Global B2B e-commerce marketplace that connects enterprise buyers directly with promotional merchandise and packaging manufacturers in Asia. Represents the disintermediation risk for promotional merchandise distributors like Promo, by enabling direct manufacturer sourcing at lower cost.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Promo social profiles
Digital presencePromo compliance and trust
Trust signalCompliance1 record
Promo financial estimates
Financial estimateRevenue estimate
Valuation estimate
Promo leadership team
Management profileNumber of profiles
Promo funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Promo M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Promo
What does Promo do?
Promo is a Portuguese integrated marketing services company that sources, customizes, and supplies 35,000+ promotional products (writing instruments, drinkware, bags, textiles, tech accessories) from 3,000+ suppliers, delivers integrated B2B logistics (warehousing, picking, packing, distribution, reverse logistics), and produces telephone, loyalty, and prepaid cards in plastic and paper with high-security features. The company serves enterprise clients across pharmaceuticals, automotive, telecoms, banking, food & beverage, and media through direct B2B sales, an exclusive self-serve e-commerce platform (loja.promo.pt), and the proprietary Zedchain logistics consulting brand.
Is Promo a public or private company?
Promo is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Promo founded?
Promo was founded in 1994. It employs 251 to 500 people.
Where is Promo based?
Promo is headquartered in Lisbon, Portugal, in the Europe region.
How does Promo make money?
Five revenue lines are on record. Branded Merchandise & Promotional Products Sales are the primary driver. The others are customization & Personalization Services, integrated Logistics Services, card Production (Phone, Loyalty & Prepaid) and event Organization & Corporate Programs.
Who are Promo's main competitors?
Direct peers on record are PF Concept, Gemline, 4imprint Group plc, Brand Addition, National Pen and HALO. Broad incumbents are Cintas Corporation and Cimpress (parent of Vistaprint). Custom Earth Promos is listed as an emerging player. Alibaba Group (1688.com) is listed as an others.
Does Promo have an API?
No public API is recorded for Promo.
What industry is Promo in?
Promo's product category is Promotional Merchandise & Marketing Services. Its primary akta.pro industry code is MPAAAAAI, B2B/ABM Creative Agencies, with a secondary code of BPAFADAH, Product & Brand PR (Consumer & B2B). Its NAICS code is 54181 and its SIC code is 7311.