What Twisted Root Burger Co. does

Twisted Root Burger Co. is a Texas-based, founder-owned fast-casual burger restaurant chain operating 13 company-owned locations across the state, anchored by its 2006 Deep Ellum, Dallas flagship and including a captive DFW Airport Gate A/24 concession. The company was founded by Jason Bôso and Quincy Hart, two chefs who left Wall Street and telecom careers after training at The Four Seasons and Pappas Bros. Steakhouse, and built the concept around half-pound, never-frozen beef patties, house-made toppings, and a rotating "Burger of the Month" limited-time offering. Revenue is generated entirely through physical restaurant operations: dine-in, takeout, in-house delivery within a 20-mile radius, and a corporate/group catering program that requires 24-hour advance notice and uses a tiered delivery fee structure ($30 for orders under $300; 10% over $300). The company does not use third-party delivery aggregators such as DoorDash or Uber Eats, and its digital infrastructure is built entirely on third-party SaaS, including Incentivio for online ordering, TripleSeat for catering and group bookings, and LocalFavorite for digital gift cards, supplemented by native iOS and Android mobile applications. The customer base is split between individual diners seeking quality fast-casual burgers and group/event organizers using the catering channel, and the business is privately held with no disclosed external investors, funding rounds, or parent company.

Name

Twisted Root Burger Co.

Legal name

Twisted Root Burger Co.

Website

https://twistedrootburgerco.com

Company type

Private

Founded year

2006

Operating status

Operating

Headcount range

251–500 employees

Short description

Twisted Root Burger Co. is a Texas-based fast-casual burger chain operating 13 locations statewide. Founded in 2006, it serves half-pound, never-frozen burgers with creative toppings to individual diners and catering groups, with mobile ordering and digital gift card programs.

Ownership category

akta.pro rank

Product category

Fast-Casual Burger Restaurants

akta.pro primary industry

Burger Fast Casual (THAFABAA)

Keywords

• Gourmet burger restaurant
• Fast casual dining
• Catering services
• Milkshakes and floats
• Fresh never frozen burgers

Headquarters

HQ city

Arlington

HQ country

United States

HQ region

North America

Offices13 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Supply Chain, Operations, Marketing or Sales, Infrastructure, Technology or R&D

Revenue model

1. Restaurant dine-in and takeout sales: Revenue from customers dining in or taking out at physical restaurant locations across 13+ Texas locations
2. Delivery orders: Revenue from delivery orders placed via website and mobile app, with delivery fees ranging from $30 for orders under $300 to 10% for orders over $300
3. Catering services: Revenue from catering orders for events with pickup and delivery options, requiring 24-hour advance notice
4. Mobile app transactions: Revenue from orders placed through iOS and Android mobile applications

Go-to-market motion1 record

Distribution channels5 records

Marketing channels5 records

Core offering

Twisted Root Burger Co. is a fast-casual gourmet burger restaurant chain that serves half-pound, freshly ground, never-frozen beef patties with creative in-house toppings, along with milkshakes and floats. The company operates 13 dine-in locations across Texas and offers takeout, delivery, online ordering via its website and mobile apps, and event catering services.

Product overview

Twisted Root Burger Co. operates as a fast-casual burger restaurant chain with a single unified restaurant concept. The core offering consists of in-restaurant dining, online ordering, takeout, delivery, and catering services across 15 Texas locations. Supporting products include a mobile app (iOS/Android), a rotating 'Burger of the Month' limited offering, and digital gift cards. The company uses third-party platforms (Incentivio for ordering, TripleSeat for catering/group bookings) rather than building proprietary digital infrastructure.

Differentiator

Problem solved

Functional benefit

Products and services

• In-Restaurant Dining
• Takeout
• Delivery
• Catering & Events
• Online Ordering
• Mobile App
• Gift Cards
• Burger of the Month

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Scale indicators3 records

Recent moves5 records

Expansion highlights4 records

Broad incumbents

• Shake Shack: Public, premium fast-casual burger chain with strong brand identity, urban real estate focus, and a milkshake/custard menu — directly comparable on product mix (burgers + milkshakes) and gourmet positioning.
• Culver's: Large Midwest regional fast-casual chain known for ButterBurgers and frozen custard — comparable on the burgers-plus-shakes/dessert menu combination and regional scaled-chain model.
• Five Guys: Large U.S. private burger chain built on fresh-never-frozen beef, customizable toppings, and simple operations — comparable product proposition (fresh beef, in-house prep) at materially greater national scale.
• In-N-Out Burger: Regional premium burger chain with strong cult brand following, fresh-never-frozen beef, and in-house preparation — comparable on product quality and cult-brand playbook, though concentrated on the West Coast.

Direct peers

• Whataburger: Iconic Texas-headquartered burger chain with hundreds of in-state locations. Directly competes with Twisted Root for Texas burger occasions, though positioned more toward QSR speed/value than gourmet fast-casual.
• BurgerFi: Public gourmet burger chain emphasizing fresh, natural Angus beef and eco-friendly positioning — directly comparable on the 'better burger' fast-casual thesis.
• Hopdoddy Burger Bar: Texas-originated gourmet fast-casual burger chain with craft burgers, house-made toppings, and in-house shakes — near-identical concept, menu philosophy, and regional footprint as Twisted Root.
• Smashburger: Multi-unit gourmet burger franchise with house-made smash-style patties, creative toppings, and a comparable price/value tier to Twisted Root in the premium fast-casual category.

Emerging players

• Hat Creek Burger Company: Texas-based fast-casual burger chain with family-friendly dining, house-made toppings, and a regional footprint that overlaps with Twisted Root's Texas core market.
• Bobby's Burger Palace: Celebrity-chef-driven gourmet burger concept with creative toppings and a casual atmosphere — directly comparable on chef-pedigree-driven premium burger positioning.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/twistedroot
• Instagraminstagram.com/twistedrootburger
• Xx.com/twistedroot
• LinkedInlinkedin.com/company/twisted-root-burger-co-

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Twisted Root Burger Co.