Avacare

What Avacare does

Avacare Clinical Research Network (legal entity QCare Site Services, Inc.) is a Site Management Organization (SMO) that operates as a separate legal entity of IQVIA, providing clinical trial site management services to pharmaceutical sponsors and Contract Research Organizations (CROs). Its core product is a national network of nearly 50 dedicated and embedded clinical research sites in the United States, staffed by over 200 investigators, 180+ physicians, and trained clinical research coordinators across 20+ therapeutic areas. The platform supports both standalone and embedded site models, with centralized project management, central IRB utilization, firewalled data privacy, and EHR-data-enabled patient recruitment as operational differentiators.

The company generates revenue through managed-services contracts with sponsors and CROs, with pricing handled on a custom-quote basis rather than published rate cards. Avacare also operates an India network of 90+ sites across 24 cities with access to more than 4 million patients and a 95% patient retention rate, providing a second geographic engine for global trial execution. A patient-facing Clinical Trial Finder portal (avacareclinicaltrials.com) functions as a self-serve enrollment channel layered on top of the B2B SMO service. Headcount supporting site operations is stated at 400+ employees, including investigators, sub-investigators, site managers, clinical research coordinators, research assistants, and centralized administrative/financial/project management teams. Avacare is privately held as a subsidiary of publicly traded IQVIA (NYSE:IQV), with no separate funding rounds, acquisitions, or leadership disclosures available.

Name

Avacare

Legal name

QCare Site Services, Inc.

Website

https://avacare.com

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

51–100 employees

Short description

Avacare Clinical Research Network (QCare Site Services, Inc.), an IQVIA subsidiary, operates an SMO with ~50 US sites and 90+ India sites, serving pharmaceutical sponsors and CROs with site management, centralized operations, and EHR-enabled patient recruitment.

Ownership category

akta.pro rank

Product category

Clinical Research Site Management Services

NAICS

Scientific Research and Development Services (5417)

SIC

Services-Commercial Physical & Biological Research (8731)

akta.pro primary industry

Site Network Operators & SMOs (HLAGACAA)

akta.pro secondary industries

Clinical Trial Site Operations & Study Coordination (HLAGACAE), Patient Recruitment, Site Feasibility & Trial Enablement CROs (HLAGAAAI)

Keywords

• Clinical research sites
• Site management organization
• Clinical trial services
• Patient recruitment
• Contract research support

Headquarters

HQ city

Noida

HQ country

India

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales, Others

Revenue model

1. Site Management Services: As a Site Management Organization (SMO), Avacare provides site management services to clinical trial sponsors and CROs, managing the execution of clinical trials through their network of research sites

Go-to-market motion1 record

Distribution channels4 records

Marketing channels4 records

Core offering

Avacare Clinical Research Network operates as a Site Management Organization (SMO) providing clinical trial site management services to pharmaceutical sponsors and Contract Research Organizations (CROs). The company runs a national network of nearly 50 sites with 200+ investigators across 20+ therapeutic areas in the United States, plus 90+ sites across 24 cities in India, delivering staffing, quality assurance, centralized operations, and EHR data-enabled patient recruitment to accelerate clinical trial execution.

Product overview

Avacare Clinical Research Network operates as a Site Management Organization (SMO) providing a unified clinical trial site network platform. The core offering consists of a national site network with nearly 50 locations and over 200 investigators across 20+ therapeutic areas, supporting sponsors and CROs through centralized operations, staffing, quality assurance, and technology-enabled recruitment. The portfolio includes the Patient Clinical Trial Finder for patient enrollment, India Clinical Trial Services as a regional add-on covering 90+ sites in India, and dedicated Sponsors/CROs Services with project management oversight and regulatory support.

Differentiator

Problem solved

Functional benefit

Products and services

• Site Management Services Turnkey research infrastructure supporting site operational needs, including staffing (Primary Investigators, Sub-Investigators, Site Managers, Clinical Research Coordinators, Research Assistants), quality assurance monitoring, and centralized administrative, financial, and project management teams for clinical trial execution. Targeted at research sites and sponsors/CROs.
• Clinical Research Site Network National network of nearly 50 clinical research sites with over 200 investigators across 20+ therapeutic areas, offering both standalone and embedded site models to support sponsors and CROs in clinical trial execution in the United States.
• Sponsors and CROs Services Comprehensive clinical research support for pharmaceutical sponsors and CROs, including single-point project management oversight, firewalled data privacy systems, efficient startup processes with central IRB utilization, medical officer guidance, qualified coordinator placement, and technology-enabled patient recruitment leveraging EHR data.
• India Clinical Trial Services Specialized site network and regulatory support for clinical trials in India, with access to more than four million patients across 90+ sites in 24 cities, featuring dedicated clinical research coordinators and ICH GCP trained investigators, delivering a 95% patient retention rate.
• Patient Clinical Trial Finder Online tool enabling patients to search and find clinical trials near their location via avacareclinicaltrials.com, supporting the enrollment process from exploration through ongoing study participation.

Quantifiable outcome

• 95% patient retention rate
• +1 more outcomes

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

One partnership is on record.

• IQVIAcoreOthersAvacare is a separate legal entity of IQVIA, staffed by dedicated employees with separate reporting, oversight, IT systems, and SOPs. The company leverages IQVIA's infrastructure and operates under IQVIA's terms of service and privacy policies.

Scale indicators8 records

Recent moves5 records

Expansion highlights5 records

Broad incumbents

• Medpace: Medpace is a mid-sized full-service CRO with proprietary site infrastructure and centralized clinical operations, competing with Avacare for sponsor trial execution mandates, particularly in mid-sized oncology and specialty trials.
• Fortrea (LabCorp Drug Development spinoff):
• Parexel International: Parexel is a major global CRO that operates site management and patient recruitment services as part of its clinical development portfolio, providing bundled alternatives to standalone SMO partners like Avacare.
• ICON plc: ICON is a top-5 global CRO that has built a significant site network through acquisitions (e.g., PRA Health Sciences), offering integrated site management as part of full-service clinical offerings, competing with Avacare for sponsor contracts.

Direct peers

• Syneos Health: Syneos Health is a leading clinical research site network and CRO offering dedicated and embedded site solutions to pharma sponsors, directly comparable to Avacare's SMO business model and customer base.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/charter-home-alliance

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Avacare