What ECHO India does

ECHO India (legal name: Extension for Community Healthcare Outcomes) is a non-profit trust established in 2008 and headquartered in New Delhi that implements the ECHO Model — a Hub and Spoke tele-mentoring framework in which specialist teams at hub institutions train cohorts of frontline workers (spokes) via video conferencing and case-based learning. The organization operates across three focus areas: healthcare (capacity building for doctors, nurses, and community health workers in disease management, screening, and treatment protocols spanning mental health, cancer, tuberculosis, cervical cancer, and thalassemia), education (teacher professional development, school leadership training, and pedagogical innovation), and livelihood (agriculture, animal husbandry, water governance, and forest management). It is supported by the proprietary iECHO digital infrastructure, including the iECHO Spark partner relations management tool, and delivers standardized partner training programs (Orientation, Immersion, and four recurring monthly virtual training modules). The organization holds ISO 27001 certification and is affiliated with the India Philanthropy Alliance and Centre for Exponential Change.

ECHO India does not sell products or services directly to end users. Its operating model is partnership- and grant-based: implementing partners (19 AIIMS institutions, 6 Medical Colleges, 29 NHM state missions, and state governments including Andhra Pradesh, Madhya Pradesh, and West Bengal) host teleECHO sessions and recruit participants, while funding partners (government ministries and philanthropic foundations) provide financial support. The organization has activated 400+ hubs across 20+ Indian states, delivered 25,000+ sessions, and reached 1.7M+ attendees cumulatively, with a stated goal of reaching 400 million lives by 2025. End-user outcomes are demonstrated in documented case studies, including a 75% reduction in water-borne diseases in Mumbai in 2021 (via 5,500 nurses trained) and the engagement of 7,000+ teachers and 2,80,000+ children through education-sector programs.

Name

ECHO India

Legal name

Extension for Community Healthcare Outcomes

Website

https://echoindia.in

Company type

Private

Founded year

2008

Operating status

Operating

Headcount range

101–250 employees

Short description

ECHO India is a New Delhi-based non-profit trust operating the Hub and Spoke tele-mentoring model (iECHO platform) to build capacity of frontline workers in healthcare, education, and livelihood sectors across India.

Ownership category

akta.pro rank

Product category

Healthcare Capacity Building and Tele-Mentoring Services

NAICS

Professional and Management Development Training (61143), Educational Support Services (6117), Computer Training (611420)

SIC

Services-Social Services (8300), Communications Services, Nec (4899)

akta.pro primary industry

Infrastructure, Networking & Systems Administration Training (BPAEANAJ)

akta.pro secondary industry

Advanced Project-Based Learning & Portfolio Mentoring (STEM/arts portfolios, maker projects) (EDANAKAI)

Keywords

• Tele-mentoring programs
• Capacity building services
• Healthcare professional training
• Teacher professional development
• Hub and spoke model

Headquarters

HQ city

New Delhi

HQ country

India

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Partnership & Grant Based Funding: ECHO India works with implementing partners (government institutions like AIIMS, NHM, state health missions) and funding partners (foundations and donors) to run capacity building programs. Revenue appears to come through grants, partnerships, and institutional funding rather than direct product sales.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels5 records

Core offering

ECHO India delivers tele-mentoring and capacity-building programs using the Hub and Spoke ECHO Model, where expert teams at hub institutions mentor and train cohorts of frontline learners (spokes) via case-based video conferencing. The programs are powered by the proprietary iECHO digital platform and delivered across three sectors — healthcare, education, and livelihood — through institutional partnerships with AIIMS, NHM, medical colleges, state governments, and NGOs.

Product overview

ECHO India operates as a single unified product organization centered on the ECHO Model (Hub and Spoke) of capacity building, supported by the iECHO digital platform. The core offering is the Hub and Spoke mentoring model where expert teams at hubs train cohorts of learners at spokes. This is enabled through the iECHO platform and Zoom video conferencing. The product portfolio includes training programs (Orientation, Immersion, and four virtual training modules covering Roles & Responsibilities, Advanced Zoom for Hubs, iECHO Spark, and Basics of Zoom) that support partners in implementing the model. The organization delivers interventions across three focus areas: Healthcare, Education, and Livelihood, all working towards Sustainable Development Goals.

Differentiator

Problem solved

Functional benefit

Products and services

• ECHO Model (Hub and Spoke Tele-Mentoring Program) A tele-mentoring capacity-building program where a hub team of expert mentors trains and mentors a cohort of frontline learners (spokes) using video conferencing and case-based learning. Delivered through iECHO digital infrastructure across healthcare, education, and livelihood sectors in India.
• iECHO Platform Web-based digital infrastructure and partner relations management tool used to manage teleECHO programs, collect program data, and provide online resources to partners. Enables scalable and sustainable capacity building.
• Healthcare Capacity Building Programs Telementoring programs for frontline healthcare professionals (doctors, nurses, community health workers) covering Mental Health, Cancer, Tuberculosis, Cervical Cancer, Thalassemia, infection prevention and control, and other public health priorities.
• Education Capacity Building Programs Programs focused on upskilling, motivation, and mentorship of teachers and school leaders, covering experiential learning, school leadership, mindfulness in education, early childhood education, and pedagogical approaches.
• Livelihood Capacity Building Programs Programs covering agriculture, animal husbandry, water governance, and forest management aimed at enhancing food security and promoting sustainable utilization of natural resources for farmers and rural communities.
• Partner Training Programs (Orientation and Immersion) Structured training services to onboard partner institutions into the ECHO Model: a full-day Orientation event covering ECHO Model implementation, and a 3-day Immersion training (in-person, currently virtual) that walks partners through setting up their own teleECHO programs.

Quantifiable outcome

• Reduction of 75% in water-borne diseases and infections in 2021 through nurse training programs in Mumbai
• +2 more outcomes

Named customers4 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature3 records

Partnerships

19 partnerships are on record, tiered core and minor.

• AIIMS (All India Institute of Medical Sciences)coreStrategic or Co-development PartnerAIIMS institutions serve as apex Hub sites for ECHO India programs. These premier medical institutions (declared Institutes of National Importance by Act of Parliament) provide specialist expertise for tele-mentoring frontline healthcare workers. Multiple AIIMS branches including AIIMS Deoghar are active partners hosting summits and programs on tribal health, cancer, and other focus areas.
• NHM (National Health Mission)coreStrategic or Co-development Partner29 NHM state partners work with ECHO India to deliver capacity building programs for healthcare workers across all states and Union Territories in India. NHM is a Government of India initiative ensuring universal access to affordable, equitable, and quality healthcare services.
• Nursing Associations (India)coreStrategic or Co-development PartnerECHO India has forged partnerships with prominent public sector and private sector institutions including several nursing associations to conduct capacity-building trainings specifically designed for nurses — the largest cadre of frontline healthcare professionals.
• Samagra Shiksha AssamminorStrategic or Co-development PartnerGovernment education program partner working with ECHO India for teacher capacity building and school leadership development in Assam.
• Bharti FoundationminorStrategic or Co-development PartnerEducation sector partner of ECHO India contributing to teacher professional development and improved learning outcomes in schools supported by the foundation.
• Muktangan Education TrustminorStrategic or Co-development PartnerEducation partner of ECHO India focused on experiential learning and innovative pedagogical approaches for educators.
• GramUrja FoundationminorStrategic or Co-development PartnerRural Maharashtra-based education organization using ECHO model for 'Teaching at Right Level ECHO' program to train volunteers in educational interventions.
• Medical Colleges (6 MCP Partners)coreStrategic or Co-development Partner6 Medical College partners serve as regional knowledge hubs for ECHO programs, including Gandhi Medical College Bhopal for the Thalassemia program. These institutions provide specialist faculty and infrastructure for conducting tele-mentoring sessions.
• NHM Madhya PradeshcoreStrategic or Co-development PartnerNHM MP collaborating with ECHO India and Gandhi Medical College Bhopal on a three-year national program for prevention and control of Beta Thalassemia and Hemoglobinopathies. NHM MP serves as a regional knowledge hub alongside KMC and BMC.
• Kolkata Municipal Corporation (KMC)minorStrategic or Co-development PartnerKMC partnered with ECHO India to launch a capacity building programme for managing 'long Covid' cases through better knowledge among healthcare providers. KMC serves as a knowledge partner in the Thalassemia program.
• Andhra Pradesh Government / Medical and Health DepartmentminorStrategic or Co-development PartnerAP Government signed MoU with ECHO India for free training on medical services for healthcare staff, aiming to treat 80% of ailments at village level through improved frontline worker capacity.
• Post Graduate Institute of Child Health (PGICH) NoidacoreStrategic or Co-development PartnerPGICH Noida serves as the national hub for the nationwide Beta Thalassemia program, working with ECHO India and regional partners (NHM MP, KMC, BMC) to train healthcare workers across the country.
• Indian Academy of Paediatrics (IAP)minorStrategic or Co-development PartnerAcademic partner for the Beta Thalassemia capacity building program, providing academic oversight and pediatric expertise for the nationwide initiative.
• Jal Shakti Ministry / Department of Drinking Water and SanitationminorStrategic or Co-development PartnerJJM Digital Academy established through MoU between Department of Drinking Water and Sanitation and ECHO India, launched by Union Minister Shri Gajendra Singh Shekhawat for developing models for sustainable water supply to households.
• thiMkminorStrategic or Co-development PartnerEducation sector partner of ECHO India.
• Malabar Cancer CentreminorStrategic or Co-development PartnerHealthcare/oncology partner of ECHO India contributing to cancer screening and training programs.
• Samait ShalaminorStrategic or Co-development PartnerEducation sector partner of ECHO India.
• Delhi Society for Promotion of Rational Use of Drugs (DSPRUD)minorStrategic or Co-development PartnerHealthcare education partner of ECHO India focused on rational use of medicines and healthcare quality improvement.
• Mrs. Anuradha Rai (Ambience Public School)minorStrategic or Co-development PartnerPioneer of ECHO India's Education sector interventions. Mrs. Anuradha Rai, Director of Ambience Public School, has pioneered education programs including early childhood education, school leadership, mindfulness, and subject-specific teaching competence.

Scale indicators14 records

Recent moves6 records

Expansion highlights5 records

Market position

Strengths4 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@ECHOIndia/videos
• Xx.com/ECHOIndiaTrust
• Facebookfacebook.com/ECHOIndiaTrust
• LinkedInlinkedin.com/company/echoindia

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about ECHO India