What Shadow infosystem does

Shadow Infosystem (P) Limited is a privately held IT services company founded in 2008 and headquartered in Noida, India, with a secondary office in Parker, Colorado, USA. The company operates a broad portfolio of services spanning custom software development, mobile app development, web and eCommerce development, managed cloud services (with AWS partnership), cybersecurity (VAPT, ISMS, IAM, DLP), data management (Informatica, MDM, PIM, DAMS), performance marketing (SEO, PPC, SMM), and increasingly AI-related services (Gen AI, Agentic AI, AI Automation, chatbots, WhatsApp Business API integration). Alongside its services arm, Shadow Infosystem sells three proprietary vertical products: RMC-ERP for ready mix concrete plant operations, FLMS for freight logistics, and HGTM for hazardous goods training compliance.

The company is founder-owned and operated, with Kumar Rajesh as Founder and CEO and Kavita Verma as Director. It is ISO 27001:2013 certified and is an approved vendor for the Government of India, with disclosed relationships touching the Indian Army and DRDO. Commercial reach is claimed across India, the USA, the UK, Canada, Singapore, Qatar, Germany, and the UAE, supported by partner designations with Google, AWS, and Meta Business.

The business model is a hybrid of one-time project-based custom development fees and recurring managed cloud services subscriptions, with professional services fees for digital marketing, cybersecurity, and data management engagements. Pricing is quote-based and not publicly disclosed, with multi-year contracts typical. The customer base of 1,500+ spans SMBs, startups, large enterprises, government organizations, educational institutions, logistics players, and healthcare providers, with a visible tilt toward Indian SMB and education clients alongside select enterprise and government logos. The go-to-market is sales-led, using website contact forms, case studies, and direct outreach rather than a self-serve or product-led motion.

Name

Shadow infosystem

Legal name

Shadow Infosystem (P) Limited

Website

https://shadowinfosystem.com

Company type

Private

Founded year

2008

Operating status

Operating

Headcount range

11–50 employees

Short description

Shadow Infosystem is a Noida-headquartered, privately held Indian IT services firm founded in 2008 that delivers custom software, cloud, cybersecurity, digital marketing, and AI services to startups, SMBs, enterprises, and government clients across India, the USA, the UK, and the Middle East.

Ownership category

akta.pro rank

Headquarters

HQ city

Noida

HQ country

India

HQ region

Asia

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Custom Software Development: Bespoke software development services including web applications, mobile apps, ERP, CRM, and custom solutions tailored to client requirements. Revenue generated through project-based contracts with one-time fees.
2. Managed Cloud Services: Ongoing cloud hosting, AWS services, VPS hosting, shared hosting, DevOps and CI/CD services. Revenue from recurring hosting fees and managed service subscriptions.
3. Digital Marketing Services: SEO, PPC, social media marketing, and performance marketing services. Revenue generated through service fees and campaign management retainers.
4. Cybersecurity Services: VAPT, ISMS, IAM, OSINT, cyber security consulting, and data leakage monitoring services. Revenue through consulting fees and project-based assessments.
5. Data Management Solutions: Informatica services, PIM, MDM, DAMS, IDMC, cloud data governance, and data quality management. Revenue through implementation and consulting engagements.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels7 records

Core offering

Shadow Infosystem is an IT services and solutions company that builds custom web applications, mobile apps, ERP/CRM systems, and provides cybersecurity, data management, managed cloud, and AI services to enterprises, governments, and SMBs globally. It also sells three proprietary vertical-specific software products — Ready Mix Concrete Software (RMC-ERP), Freight Logistics Management System (FLMS), and Hazardous Goods Training Management (HGTM) — as packaged offerings alongside project-based consulting engagements.

Product overview

Shadow Infosystem is an IT solutions provider offering a portfolio of technology services and vertical-specific software products. The service offerings include Application Programming (web/app development, eCommerce, Shopify), Performance Marketing (SEO, PPC, SMM, CRO), Mobile App Development (iOS, Android, Hybrid), Cyber Security (VAPT, ISMS, IAM, DLP), Data Management (Informatica, MDM, PIM, DAMS, Data Quality), CRM solutions (Custom, Manufacturing, Automotive, Real Estate), ERP solutions (Custom development, SCM, HRM, CMS), Artificial Intelligence (AI Automation, Gen AI, Chatbot, Agentic AI, WhatsApp Integration), and Managed Cloud Services (Shared Hosting, VPS, DevOps, AWS). The company also offers three proprietary vertical-specific products: Ready Mix Concrete Software (RMC-ERP) for concrete batching and dispatch automation, Freight Logistics Management System (FLMS) covering freight forwarding, TMS, WMS, and supply chain management, and Hazardous Goods Training Management (HGTM) for compliance training and certificate management. The portfolio follows a platform-plus-services model where horizontal services (development, cloud, security) support specialized vertical products (RMC-ERP, FLMS, HGTM) and AI/automation capabilities.

Differentiator

Problem solved

Functional benefit

Brands

• RMC-ERP: Ready Mix Concrete Software - Complete automation for batching, dispatch, billing, and operations
• FLMS
• HGTM
• Massist CRM

Products and services

• Application Programming Services End-to-end application development services including project implementation, website development, eCommerce development, cross-platform application development, custom software development, software testing, API development, and Shopify development for enterprises, startups, and SMBs.
• Mobile App Development Mobile application development services including Android app development, iOS app development, desktop app development, hybrid/cross-platform development, and custom emerging development for business and consumer use cases.
• Cyber Security Services Cybersecurity services including Vulnerability Assessment and Penetration Testing (VAPT), Information Security Management System (ISMS), Open Source Intelligence (OSINT), Identity and Access Management (IAM), Cyber Security Consulting, and Data Leakage Monitoring (DLP) for enterprises and government clients.
• Data Management Services Enterprise data management services including Informatica solutions, PIM development, IDMC (Intelligent Data Management Cloud), cloud data governance and catalog, MDM (Master Data Management), DAMS (Digital Asset Management System), cloud application integration, and data quality management.
• Managed Cloud Services Managed cloud solutions including shared hosting, VPS hosting, DevOps and CI/CD, and AWS services for scalable and secure cloud infrastructure management.
• Performance Marketing Services Digital marketing services covering Search Engine Optimization (SEO), Pay Per Click (PPC), Social Media Marketing (SMM), Social Media Optimization (SMO), LinkedIn marketing, Conversion Rate Optimization (CRO), and Generative Engine Optimization (GEO) for business clients.
• Custom CRM Development Custom Customer Relationship Management development tailored to unique business processes, including CRM strategy and consulting, custom CRM design and development, integration with business systems, workflow automation and process optimization, and analytics and reporting.
• Manufacturing CRM Specialized CRM for manufacturing businesses supporting complex sales cycles, distribution networks, and operational processes, including ERP and supply chain integration, dealer and distributor management, and sales forecasting and analytics.
• Real Estate CRM CRM for real estate developers, brokers, and sales teams that centralizes leads, clients, property listings, site visits, and communication, including lead management and automation and property inventory and project management.
• ERP Application Development Custom ERP development integrating finance, HR, inventory, sales, and operations, including custom ERP application development, module-based ERP development, cloud-based ERP solutions, mobile ERP applications, and legacy ERP modernization.
• Supply Chain Management (SCM) Strategic supply chain optimization covering strategic supply chain planning, procurement and vendor management, inventory and warehouse optimization, and logistics and distribution management.
• HR Management Software HR software solutions for recruiting, payroll, performance management, and employee engagement, including recruitment and talent acquisition, payroll and statutory compliance, performance and appraisal management, and training and employee development.
• Ready Mix Concrete Software (RMC-ERP) Complete automation for batching, dispatch, billing, and operations in ready mix concrete plants, addressing manual operations, inefficient scheduling, uncontrolled material and fuel usage, slow approvals, and disconnected multi-plant operations.
• Freight Logistics Management System (FLMS) Comprehensive logistics management system covering freight forwarding, Transportation Management System (TMS), Warehouse Management System (WMS), integrated supply chain management, last-mile delivery management, and customs and compliance management.
• Hazardous Goods Training Management (HGTM) Training management system for hazardous goods with training certificates, verification portal, renewal reminder system, e-learning platform, compliance tracking dashboard, and certificate management and record system.
• AI Automation AI-powered conversational assistant designed to understand questions, generate human-like responses, and provide accurate information, used for learning, content creation, problem-solving, coding, and decision-making.
• Generative AI (Gen AI) Generative AI solutions for automating creativity, generating insights, enhancing customer experiences, and optimizing operations, including AI content generation, AI-powered chatbots, data insights and automation, and custom Gen AI solutions.
• Agentic AI Autonomous AI systems enabling independent planning, reasoning, and action execution toward defined goals, featuring autonomous workflow automation, intelligent decision-making systems, multi-agent collaboration, and adaptive and scalable AI solutions.
• WhatsApp Business API Integration WhatsApp Business API integration for instant, secure, personalized customer communication, enabling automated notifications, two-way conversations, workflow automation, and CRM/ERP integration.

Quantifiable outcome

• Trusted by 1500+ customers worldwide
• +2 more outcomes

Named customers10 records

Segments6 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

AI capability7 records

Feature3 records

Partnerships

Four partnerships are on record, tiered core.

• GooglecoreTechnology or Integration · 1 January 2024Official Google Partner agency with certified expertise in Google advertising platforms, SEO, and digital marketing services. Partner ID: 4328355085.
• Amazon Web Services (AWS)coreTechnology or IntegrationAWS partner providing cloud infrastructure, migration, and managed services. Certified AWS experts for architecture design, deployment, and ongoing cloud management.
• Meta Business PartnercoreGTM or Marketing PartnerMeta Business Partner for social media marketing, Facebook/Instagram advertising, and digital marketing services.
• Government of IndiacoreStrategic or Co-development PartnerApproved vendor for government IT projects, serving various government departments including Indian Army, DRDO, and other government organizations.

Scale indicators4 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• PixelCrayons: Indian IT services firm delivering custom software, web, mobile, cloud, and cybersecurity services to global clients; similar scale, similar founder-led operating model, and broadly overlapping service catalogue.
• HiddenBrains: Indian IT services and product engineering firm offering software development, cloud, AI, and managed services; similar founding-era, scale, and global delivery model.
• ValueCoders: Indian software outsourcing and product development firm serving startups and enterprises; comparable in delivery model, service portfolio, and target customer segments.
• Brainvire Infotech: India-headquartered digital consulting and custom software firm with cloud, AI, and enterprise integration capabilities; comparable in service breadth and customer profiles in retail, manufacturing, and logistics.
• Damco Solutions: India-based IT services and consulting firm offering custom software development, cloud, AI/ML, and digital transformation; comparable in size, service portfolio breadth, and SMB-to-enterprise mix.
• Cygnet Infotech: India-based IT services and product engineering company offering custom software, data management, and digital transformation; comparable in mid-cap positioning and government/enterprise customer exposure.
• Konstant Infosolutions: Mid-sized Indian software development and mobile app company targeting startups and enterprises globally; directly comparable in delivery mix and SMB-to-enterprise customer profile.
• IndiaNIC: Indian IT services company offering web, mobile, AI/ML, cloud, and digital marketing services; covers a comparable span of services and serves a similar mix of SMB and enterprise customers.

Broad incumbents

• Infosys: Global Indian IT services major with a far larger India-and-global delivery footprint; competes for the same enterprise digital, cloud, and cybersecurity RFPs that Shadow Infosystem targets, but at a much larger scale.
• Persistent Systems: Mid-to-large Indian IT services firm with strong cloud, data, and digital engineering practices; overlaps with Shadow Infosystem's cloud, data management, and AI/automation offerings but at a meaningfully larger scale.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Customer concentration

• Xx.com/shadowinfosyste
• YouTubeyoutube.com/playlist?list=PLDkX--C13HsPwuk2jr9g7F65OhoxejmTh
• Facebookfacebook.com/shadowinfosystemlimited

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Shadow infosystem