Kairros

Name

Kairros

Legal name

Kairros

Website

https://kairros.com.au

Company type

Private

Founded year

1994

Operating status

Operating

Headcount range

11–50 employees

Short description

Kairros is an Australian workplace rehabilitation consultancy that delivers culturally responsive return-to-work and injury management services for culturally and linguistically diverse workers, serving employers, insurers, and government schemes across Australia.

Ownership category

akta.pro rank

Product category

Occupational Rehabilitation Services

NAICS

Offices of Physical, Occupational and Speech Therapists, and Audiologists (62134), Offices of Physical, Occupational and Speech Therapists, and Audiologists (621340), Translation and Interpretation Services (54193), Translation and Interpretation Services (541930)

SIC

Services-Management Consulting Services (8742)

akta.pro primary industry

Outpatient Rehabilitation & Physical/Occupational/Speech Therapy Centers (HLAFABAB)

Keywords

• Workplace rehabilitation services
• Occupational rehabilitation consultancy
• Return-to-work services
• Culturally diverse rehabilitation
• Interpreting services

Headquarters

HQ city

Sydney

HQ country

Australia

HQ region

Oceania

Offices5 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure, Others

Revenue model

1. Workplace Rehabilitation Services: Professional workplace rehabilitation services including same employer return-to-work, new employer return-to-work, early intervention, night shift rehabilitation, and regional services. Delivered by Rehabilitation Consultants (Occupational Therapists, Physiotherapists, Exercise Physiologists, Rehabilitation Counsellors, Social Workers, Psychologists, Osteopaths). Revenue is earned through fee-for-service arrangements with employers, insurers, and government agencies under workers compensation schemes (WorkCover, Comcare, DVA, CTP).
2. Kairros Interpreting Service (KIS): NAATI-endorsed interpreting service providing interpreters across 90+ languages including Auslan. Available to support rehabilitation clients, employers, insurers, and independent medical examiners. Revenue generated through per-session interpreting fees billed directly to employer/insurer accounts.
3. Employer Services: Pre-employment screening, ergonomic assessments, duties manuals, work health and safety services, and onsite drug and alcohol testing. Provided as fee-for-service to employers under preferred provider arrangements or ad hoc engagements.
4. Education and Training Workshops: Culturally responsive training workshops for employers and insurers covering cultural impacts on recovery, interpreter use best practices, mental health awareness, ergonomics, and manual handling. Delivered at client sites or off-site, with pricing based on audience size and session duration.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels7 records

Core offering

Kairros provides professional workplace rehabilitation and health management consultancy services for persons injured at work, supporting same-employer return-to-work, new-employer return-to-work, early intervention, night shift rehabilitation, regional, and telehealth service delivery. The company serves employers, insurers, and government workers' compensation schemes (WorkCover, Comcare, DVA, CTP), and operates a NAATI-Endorsed in-house interpreting service (KIS) supporting over 90 languages. Kairros specialises in culturally responsive rehabilitation for culturally and linguistically diverse (CALD) clients, where 68% of its client base is non-English speaking.

Product overview

Kairros provides a unified workplace rehabilitation service platform focused on culturally diverse rehabilitation. The core offerings include Same Employer Services and New Employer Services (return to work support), Early Intervention Services, Night Shift Rehabilitation Services, Regional Rehabilitation Service, and Telehealth Services. A key differentiator is the Kairros Interpreting Service (KIS), a NAATI-Endorsed Language Service Provider supporting over 90 languages. Employer services include Pre-Employment Screening, Ergonomic Assessments, Work Health and Safety consulting, Duties Manuals, and Education and Training Workshops. The portfolio is unified by a 'Diverse Recoveries Service Model' that addresses biopsychosocial barriers for culturally and linguistically diverse clients.

Differentiator

Problem solved

Functional benefit

Brands

• Kairros Interpreting Service (KIS): In-house NAATI-certified interpreting service supporting clients with language barriers in their rehabilitation journey, servicing over 90 languages with a panel of more than 260 interpreters nationally.

Products and services

• Same Employer Services Return to work services tailored to support each injured individual to sustainably return to their daily routine and role with their pre-injury employer, delivered through Kairros' culturally responsive Diverse Recoveries Service Model.
• New Employer Services Return to work services supporting individuals to return to meaningful work with a new employer, including vocational assessment, job search assistance, labour market analysis, work trials, placement services, and post-placement support. Kairros' new employer services achieve 83% return-to-work rates for clients with significant crash or amputation injuries.
• Early Intervention Services Proactive support providing early suitable duties, inclusive services for diverse communities, and flexible support including night shift availability for clients and employers to support early return to work.
• Night Shift Rehabilitation Services Specialised rehabilitation services for shift workers providing weekly worker engagement, return-to-work planning, evidence-based shift design and scheduling, night shift suitable duties registers, and 24/7 online chat with Allied Health Professionals.
• Regional Rehabilitation Service Rehabilitation services supporting isolated and remote communities with 41% of Kairros consultants in regional and remote areas and a dedicated rural team with average tenure of 8.5 years, providing broad service reach to bridge the gap in healthcare.
• Telehealth Services Virtual rehabilitation services reaching individuals in regional and rural areas through a dedicated team of experienced Telehealth Consultants providing initial assessments, worksite assessments, vocational assessments, functional assessments, medical case conferences, ADL assessments, job seeking sessions, and twice weekly client contact.
• Kairros Interpreting Service (KIS) NAATI-Endorsed Language Service Provider offering interpreting solutions supporting employers, insurers, medical examiners, and rehabilitation clients. Services over 90 languages including Auslan via a panel of over 260 NAATI-certified interpreters integrated with Rehabilitation Consultants.
• Pre-Employment Screening Customised role-specific screening processes identifying at-risk workers through musculoskeletal assessment, cardiovascular fitness testing, and functional assessment to prevent workplace injuries.
• Ergonomic Assessments Best practice ergonomic workstation reviews identifying physical and psychological requirements, providing recommendations for workstation adjustment and equipment to reduce workplace injuries.
• Work, Health and Safety (WHS) Services helping employers understand WHS responsibilities, carry out due diligence, consult with workers, maintain injury registers, and implement Return to Work programs.
• Duties Manuals Customised Duties Register developed through worksite visits and physical demands analyses to support injury management programs or pre-employment screening.
• Education and Training Workshops Workshops covering cultural impacts on recovery, interpreter use, mental health, cultural competency, ergonomics, manual handling, and neurodiversity at work, delivered at client sites or off-site with pricing based on audience size and session duration.

Quantifiable outcome

• Claims at half the cost compared to industry average
• +5 more outcomes

Named customers6 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Two partnerships are on record, tiered core.

• Monash UniversitycoreStrategic or Co-development PartnerKairros partners with Senior Research Fellows from Monash University for ongoing research and training in cultural safety and culturally responsive workplace rehabilitation. This academic partnership underpins the company's research-led service model and the development of the Diverse Recoveries Service Model.
• MedHealthcoreOthersKairros is part of MedHealth, a larger network of likeminded occupational health organisations under the MedHealth corporate umbrella. MedHealth is an accredited sponsor for international candidates on the Temporary Skills Shortage Visa (subclass 482). Kairros is also included in MedHealth's Diversity, Equity and Inclusion (DEI) working group and Diversity and Inclusion Action Plan.

Scale indicators8 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• WorkFocus Australia: Sister MedHealth subsidiary providing occupational rehabilitation across Australia. Directly comparable in service portfolio (return-to-work, employer services, insurer contracting) — Kairros and WorkFocus typically bid for the same preferred-provider panels.
• IPAR Rehabilitation: Major Australian occupational rehabilitation provider offering same/new employer return-to-work, injury management and employer services. Direct competitor to Kairros in workers' compensation and insurer preferred-provider panels across all states.
• Rehab Management: Australian workplace rehabilitation firm delivering return-to-work, injury prevention and vocational services to employers, insurers and government. Direct competitor with similar allied-health delivery model and preferred-provider relationships.
• Konekt: Australian occupational rehabilitation and employment services provider (now the parent of IPAR). Directly competes for rehab, RTW and return-to-employment work with insurance and government buyers alongside Kairros.
• Recovery Partners: Workplace rehabilitation and injury management provider serving NSW/ACT employers, insurers and government. Comparable in service mix (early intervention, RTW, functional assessment) and target buyer set.
• Kinnect: Australian occupational rehabilitation and employment services firm serving employers, insurers and government schemes. Operates with a similar allied-health clinician delivery model and competes for preferred-provider agreements.
• ONCALL Interpreters & Translators: NAATI-endorsed interpreting and translation provider across Australia. Directly comparable to KIS as a language-services peer, often used by the same employers, insurers and medicolegal providers as Kairros.
• LanguageLoop: Australian NAATI-endorsed language services provider delivering interpreting across 100+ languages. Overlaps directly with the Kairros Interpreting Service (KIS) in NAATI-endorsed book of work, with insurers/government as overlapping buyers.

Broad incumbents

• APM (Advanced Personnel Management): Large global employment services, disability employment and workplace rehabilitation group. Broader than Kairros, but directly overlaps in occupational rehab and injury management across multiple Australian schemes.

Others

• Allied Health Australia: National peak body representing allied health professions. Not a direct competitor but the broader ecosystem/industry association for the OT, physiotherapy and exercise physiology workforce that underpins Kairros' service delivery model.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/kairrosptyltd

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Kairros