Stairways Behavioral Health

What Stairways Behavioral Health does

Stairways Behavioral Health is a private non-profit behavioral health care provider founded in 1961 in Erie, Pennsylvania, and currently operating as an affiliate of Journey Health System (headquartered in Bradford, PA). The organization delivers a comprehensive continuum of mental health and addiction services across more than ten physical facilities in Erie County, including outpatient clinics, residential treatment facilities, long-term structured residences, Fairweather Lodges, personal care homes, and a youth residential program. Its clinical model combines psychiatry, nursing, individual and group therapy, case management, psychiatric rehabilitation, mobile medication management, and medication-assisted treatment (Vivitrol/Naltrexone, Suboxone, Sublocade, Brixadi), supported by certified recovery specialists and peer support staff. Specialty programs include the Assertive Community Treatment (ACT) team, Blended Case Management, the CROMISA offender reentry program (in partnership with Erie SCA and ECCM), and an Employee Assistance Program (New Opportunities EAP) sold to employer clients.

The organization employs over 200 full and part-time mental health professionals (within a total headcount of 251-500) and serves more than 6,000 individuals annually. Revenue is generated through insurance reimbursement — Medicare, Medicaid, and private insurance depending on eligibility — with no publicly disclosed pricing. Go-to-market is sales-led and geographically constrained to Erie, PA; new clients enter via intake appointments, with referrals from Community Care Behavioral Health for specialized programs. The organization holds Joint Commission accreditation (Gold Seal of Approval for behavioral health) and is licensed at the state level, with RCPA (Pennsylvania Association of County Drug and Alcohol Administrators) membership. Recent strategic activity has focused on product-line extension (Youth in Transition Fairweather Lodge), new partnerships (Erie Otters, Erie SCA/ECCM), and outreach (Speaker's Bureau) rather than geographic or technological transformation; no AI/ML capabilities, APIs, or digital platform components are disclosed in the available data.

Name

Stairways Behavioral Health

Legal name

Stairways Behavioral Health

Website

https://stairwaysbh.org

Company type

Private

Founded year

1961

Operating status

Operating

Headcount range

251–500 employees

Short description

Stairways Behavioral Health is a non-profit behavioral health provider in Erie, PA, founded in 1961 and affiliated with Journey Health System, serving 6,000+ individuals annually across outpatient, residential, addiction, and youth programs with 200+ clinical staff.

Ownership category

akta.pro rank

Product category

Behavioral Health and Addiction Treatment Services

NAICS

Outpatient Mental Health and Substance Abuse Centers (62142), Residential Mental Health and Substance Abuse Facilities (62322), Residential Mental Health and Substance Abuse Facilities (623220), Residential Intellectual and Developmental Disability, Mental Health, and Substance Abuse Facilities (6232), Psychiatric and Substance Abuse Hospitals (622210), Psychiatric and Substance Abuse Hospitals (62221), Ambulatory Health Care Services (621)

SIC

Services-Health Services (8000), Services-Specialty Outpatient Facilities, Nec (8093), Services-Social Services (8300), Services-Nursing & Personal Care Facilities (8050)

akta.pro primary industry

Behavioral Health–Capable Assisted Living (Mental Health/SUD Support) (HLADABAI)

akta.pro secondary industries

Senior & Transitional Monthly Housing (THAMAFAJ), Severe Behavior Treatment & Crisis/De-escalation Services (ABA) (EDAKAHAK), Balance, Fall Prevention & Gait Training In-Home (HSABADAH)

Keywords

• Behavioral health services
• Mental health treatment
• Addiction treatment programs
• Residential mental health care
• Psychiatric rehabilitation services

Headquarters

HQ city

Erie

HQ country

United States

HQ region

North America

Offices10 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Insurance Reimbursement: Most programs covered by Medicare and Medicaid or private insurance, depending on eligibility.

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels5 records

Core offering

Stairways Behavioral Health provides a comprehensive continuum of behavioral health services to residents of Erie, Pennsylvania, including mental health treatment, addiction recovery, residential care, psychiatric rehabilitation, and medication-assisted treatment. Services are delivered through outpatient clinics, 15-bed residential facilities (Gage House, RTFA), long-term structured residences, Fairweather Lodges, personal care homes, mobile in-home medication management, and an Employee Assistance Program for employers, with billing handled through Medicare, Medicaid, and private insurance.

Product overview

Stairways Behavioral Health is a behavioral health care provider offering a comprehensive portfolio of mental health and addiction treatment services. The organization operates a multi-tiered service structure comprising addiction treatment programs (including residential facilities like Gage House, outpatient clinic, MAT, and recovery specialists), adult treatment programs (outpatient mental health, ACT, case management, mobile medication management, psychiatric rehabilitation, and EAP), adult residential programs (RTFA, LTSR, Fairweather Lodges, and Personal Care Homes), and youth residential programs. Services range from crisis intervention and intensive residential care to outpatient counseling and community-based support, serving more than 6,000 individuals annually through over 15 distinct programs and facilities across Erie, PA.

Differentiator

Problem solved

Functional benefit

Products and services

• Gage House Residential Addiction Treatment 15-bed residential facility in Erie, PA licensed to concurrently treat substance use disorders and co-occurring mental health illness in men and women aged 18+. Offers structured treatment activities (group therapy, psychiatrist contact, counselor sessions), multiple medication-assisted treatment options, embedded Certified Recovery Specialists, and treatment stays of 21-90 days determined by the clinical team.
• Drug & Alcohol Outpatient Clinic Outpatient, intensive outpatient, and partial hospitalization levels of care for individuals with substance use disorders. Services include individual, group, and family therapy plus medication-assisted treatment using Vivitrol/Naltrexone, Suboxone, Sublocade, and Brixadi, located at 2919 State Street, Erie, PA.
• Certified Recovery Specialist (CRS) and Certified Family Recovery Specialist (CFRS) Services Peer-to-peer recovery support delivered by professionals in active recovery who provide advocacy, community linkage, coaching, and empowerment to individuals in substance use recovery. Services are mobile and flexible to meet individualized participant needs.
• Medication-Assisted Treatment (MAT) FDA-approved medications combined with counseling and behavioral therapies to support long-term recovery from opioid use disorder (OUD) and alcohol use disorder (AUD), using Vivitrol/Naltrexone, Suboxone, Sublocade, and Brixadi.
• CROMISA Program (Community Reintegration of Offenders with Mental Illness and Substance Abuse) Peer support, case management, and advocacy program delivered in partnership with Erie SCA and ECCM to assist justice-involved individuals with co-occurring mental illness and substance use in navigating community reentry and adhering to legal system stipulations.
• Outpatient Mental Health Clinic Holistic outpatient mental health care for individuals experiencing serious mental illness, depression, anxiety, trauma, and emotional challenges. Services include individual and group therapy, psychiatric evaluations, medication management, and ongoing assessment at 2910 State Street, Erie, PA.
• Assertive Community Treatment (ACT) Multidisciplinary team-based program (psychiatrist, therapists, nurses, mental health workers, peer specialists, team leader) for adults with serious mental illness, providing service coordination, psychiatric services, therapy, substance abuse counseling, work-related services, daily living skills, and family education. Referred via Community Care Behavioral Health.
• Blended Case Management (BCM) Advocacy, guidance, and support service assisting adults with mental illness in assessment and service planning, coordination of care, crisis management, housing assistance, education and work support, income and benefits assessment, and physical health care coordination.
• Mobile Medication Management In-home and field-based psychiatric medication adherence service for adults with serious mental illness, operating 7 days/week. Services range from daily home visits to reminder phone calls to ensure medications are taken consistently, safely, and as prescribed.
• Psychiatric Rehabilitation Services Skills-building program helping individuals living with serious mental illness develop living and wellness, education, vocation, and socialization skills to achieve meaningful goals and more independent lives.
• New Opportunities Employee Assistance Program (EAP) Contracted employer benefit providing employees and household members with assessment, brief intervention, and referrals addressing stress, anxiety, grief, depression, parenting, relationship issues, substance use concerns, and abuse-related issues.
• Residential Treatment Program for Adults (RTFA) 15-bed 24-hour supervised residential facility providing up to 30 days of care as an alternative to inpatient mental health hospitalization or step-down care. Multidisciplinary treatment includes psychiatry, nursing, individual and group therapy, and case management at 106 E. 29th Street, Erie, PA.
• Long Term Structured Residence (LTSR) Recovery-focused mental health treatment program providing a bridge between hospital and home, with average stays of six months. Treatment-rich environment guided by a physician, nurses, and mental health professionals focusing on symptom management, independent living skills, and community reintegration.
• Fairweather Lodge (Adult) Supported independent living arrangement for adults with mental illness who are active members of society. Lodge members share the day-to-day experience of running a home affordably, create their own house rules, and manage their own activities with minimal staff assistance.
• Enhanced Personal Care Home 24-hour supervised, state-licensed personal care facilities providing therapeutic support, recreational and social opportunities, and individualized care in safe home-like environments. Services include healthcare management, medication management, personal hygiene assistance, transportation, benefits management, and social/recreational activities.
• Youth in Transition Fairweather Lodge Specialized residential service for females ages 18-25 with a mental health diagnosis requiring treatment and support for reintegration back to family and community. Provides skills training and support to identify healthy, productive goals for living, learning, working, and socializing.

Quantifiable outcome

• Serving more than 6,000 people annually
• +3 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Seven partnerships are on record, tiered minor and core.

• Erie OttersminorGTM or Marketing Partner · 1 January 2025Proud 2025-26 season partner of the Erie Otters hockey team. This community partnership supports visibility and engagement within the Erie community.
• Journey Health SystemcoreStrategic or Co-development PartnerStairways is an affiliate of Journey Health System, headquartered in Bradford, PA. Journey Health System is the parent organization providing strategic oversight and resources to Stairways Behavioral Health as part of its behavioral health network.
• The Joint CommissioncoreOthersJoint Commission accreditation demonstrates Stairways' compliance with national standards for healthcare quality and safety. The accreditation logo appears on their website indicating verified quality standards.
• RCPA (Pennsylvania Association of County Drug and Alcohol Administrators)minorOthersRCPA logo appears on the website indicating membership or partnership with the Pennsylvania association of behavioral health providers.
• Erie SCA (Single County Authority)coreStrategic or Co-development PartnerStairways partners with Erie SCA for the CROMISA (Community Reintegration of Offenders with Mental Illness and Substance Abuse) program, providing peer and case management supports for individuals navigating reentry into the community.
• ECCMcoreStrategic or Co-development PartnerPartnership with ECCM for the CROMISA program providing advocacy and assistance to individuals maintaining adherence to legal system stipulations during community reintegration.
• 988 LifelineminorOthersStairways refers individuals in crisis to the 988 Lifeline, a 24-hour suicide and crisis mental health service, demonstrating alignment with national crisis intervention resources.

Scale indicators8 records

Recent moves5 records

Expansion highlights6 records

Direct peers

• Journey Health System: Parent organization of Stairways; operates a network of behavioral health and addiction facilities across Pennsylvania, sharing back-office, clinical, and operational resources.
• Gaudenzia: Pennsylvania-headquartered nonprofit providing addiction and mental health treatment across residential, outpatient, and recovery programs — a near-direct parallel to Stairways' service mix in the same state.
• Caron Treatment Centers: National nonprofit addiction and mental health treatment provider offering residential, outpatient, and MAT services; comparable service-line breadth and nonprofit operating model.
• BrightView Health: Outpatient addiction treatment provider offering MAT, counseling, and case management across multiple states; overlaps directly with Stairways' addiction treatment services (Gage House, MAT, D&A outpatient).
• Pinnacle Treatment Centers: Multi-state addiction treatment operator offering residential, outpatient, MAT, and detox services; comparable in scope to Stairways' addiction and behavioral health continuum.

Broad incumbents

• Acadia Healthcare: Public, national behavioral health operator with 250+ facilities including psychiatric hospitals and residential treatment centers; competes broadly in the same service categories at much larger scale.
• Universal Health Services: Public hospital and behavioral health operator with a large behavioral health division (e.g., Foundations Recovery Network); competes in residential and acute behavioral health at national scale.
• Recovery Centers of America: National for-profit addiction treatment provider with inpatient, detox, and outpatient programs; a scaled regional/national competitor in residential and outpatient addiction care.
• Hazelden Betty Ford Foundation: National nonprofit addiction treatment provider with residential, outpatient, and education services; comparable nonprofit model and comprehensive continuum of addiction care.

Emerging players

• Eleanor Health: Tech-enabled outpatient addiction and mental health provider offering MAT and therapy in community-based settings; emerging direct competitor in the outpatient and MAT segments where Stairways also operates.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/Stairways

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Stairways Behavioral Health