Yambay

What Yambay does

Yambay Technologies Pty Ltd is a private Australian-headquartered software vendor that builds mission-critical field service management and operational technology platforms for the utility industry. The company is registered in New South Wales, Australia (ABN 74092217340) with operational headquarters in Perth and additional offices in Sydney and Fountain Gate (Australia), Austin, Texas (North America), and Glasgow, UK. Its deployment footprint spans Europe, the United Kingdom, the United States, Australia, and Africa, and its named customer set includes ten of the largest electricity distribution network operators in the world, with adjacent exposure to water and gas utility operators.

The product portfolio consists of three integrated offerings: Operational Technology Solutions for real-time outage and network management with mobile switching and field-controller collaboration; Utility Field Service Solutions comprising native mobile apps for iOS, Android, and Windows that support asset inspection, planned and unplanned maintenance, connections, meter management, vegetation management, and street-light workflows; and the AI-powered Utility Field Service Management Platform featuring enterprise-grade AI agents (configuration and integration, decision-support, field-assistance, and production continuity) operating on a real-time model of network state, assets, work orders, and crews. The underlying architecture is a zero-trust, next-generation stack with single-tenant deployment options, 'data as a product' design, event streaming, and native connectors into SAP, ERP, and core utility OT and IT systems.

Yambay sells exclusively to enterprise utility customers through a direct field sales motion, positioning itself as a long-term strategic partner rather than a transactional vendor. Revenue is generated through subscription or licence-based enterprise software contracts on custom, quote-based pricing that is not publicly disclosed. The value proposition targets the generational utility challenge of modernizing, securing, and scaling critical network and field operations against legacy and siloed systems, with AI-augmented situational awareness as the principal differentiation.

Name

Yambay

Legal name

Yambay Technologies Pty Ltd

Website

https://yambay.com

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

Yambay Technologies is a private Australian software vendor that delivers mission-critical field service and operational technology platforms for electricity, water, and gas distribution utilities, serving ten of the largest electricity distribution network operators globally across Europe, the UK, USA, Australia, and Africa.

Ownership category

akta.pro rank

Product category

Utility Field Service Software

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

SIC

Services-Computer Programming Services (7371)

akta.pro primary industry

Field Force & Mobile Workforce Management (MWM) for T&D Operations (EUADAEAG)

akta.pro secondary industry

Maintenance & Reliability (RCM, Work Management, Spares) (EUANALAH)

Keywords

• Utility field service software
• Outage management platform
• Operational technology solutions
• Mobile workforce management
• Utility asset management

Headquarters

HQ city

Subiaco

HQ country

Australia

HQ region

Oceania

Offices5 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Enterprise Software Licenses and Subscriptions: Enterprise software platform sold to utilities for field service management and operational technology solutions. The platform is described as mission-critical with enterprise-grade AI agents, suggesting a subscription or license-based model typical of enterprise software serving large utility organizations.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels1 record

Core offering

Yambay provides mission-critical field service management software for the utility industry. Its portfolio comprises three core offerings: Operational Technology Solutions for outage and network management, Utility Field Service Solutions (mobile apps for field crews), and a Utility Field Service Management Platform built on zero-trust architecture with enterprise-grade AI agents. These products are designed for electricity, water, and gas utilities to modernize field operations and integrate OT and IT systems.

Product overview

Yambay offers a unified portfolio of mission-critical software solutions for the utility industry, consisting of three core products: (1) Operational Technology Solutions for outage and network management, (2) Utility Field Service Solutions comprising mobile apps for field crews, and (3) the AI-powered Utility Field Service Management Platform. These products work together to provide a complete field service and asset management ecosystem with real-time situational awareness, AI-driven decision support, and seamless integration between OT and IT systems.

Differentiator

Problem solved

Functional benefit

Products and services

• Operational Technology Solutions Mission-critical solutions for outage and network management, enabling crews, dispatchers and controllers to collaborate in real time for outage restoration and network operations. Designed for electricity, water and gas distribution utilities.
• Utility Field Service Solutions Smart native mobile applications for iOS, Android and Windows supporting phones, tablets, laptops and browser access. Drives rapidly-deployed field service workflows including asset inspection, planned/unplanned maintenance, connections, meter management, vegetation management, and street light management for utility field crews.
• Utility Field Service Management Platform AI-powered field service management platform with enterprise-grade AI agents working alongside teams on a real-time model of network, assets, work orders and crews. Built on zero-trust, next-generation architecture with private AI running in the customer's environment, providing decision-support and automation capabilities.

Named customers1 record

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability6 records

Feature6 records

Scale indicators2 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Clevest Solutions: Clevest provides mobile workforce management and outage response software purpose-built for utilities, directly overlapping Yambay's core offering of mobile field service and outage management for electric and water utilities.

Others

• Esri (ArcGIS Utility Network): Esri's ArcGIS Utility Network underpins the network, asset and spatial model that Yambay's real-time network/asset substrate sits alongside; it is an enabling/ecosystem technology often deployed alongside FSM platforms at utilities.

Broad incumbents

• Hitachi Energy: Hitachi Energy (formerly ABB Grid Automation) provides enterprise OT systems including ADMS and field workforce modules for transmission and distribution operators, making it a broad incumbent competitor in mission-critical grid software.
• ServiceNow Field Service Management: ServiceNow FSM, increasingly bundled with its broader workflow platform, is competing for utility and energy field operations modernization work, overlapping with Yambay's field, dispatch and asset workflows.
• Schneider Electric: Schneider Electric's EcoStruxure platform includes ADMS, OMS, and field service capabilities for utilities; a much larger incumbent competing for the same electric distribution modernization budgets Yambay targets.
• Salesforce Field Service: Salesforce Industries' Field Service and Energy & Utilities Cloud extend CRM-rooted field service into the same regulated utility workflows Yambay targets, especially where SAP/ERP integration matters.
• Hexagon EAM (formerly Infor EAM): Hexagon's Enterprise Asset Management (formerly Infor EAM) is deployed across many utilities for asset maintenance, inspections and work management, directly adjacent to Yambay's field service and asset operations modules.
• Oracle Field Service (CFS): Oracle's Connected Field Service and utilities-focused CX/OFSC offerings compete for the same enterprise field service modernization RFPs that Yambay wins, backed by deep ERP integration.
• IBM Maximo Application Suite: IBM Maximo is a widely deployed enterprise asset management platform used by utilities for asset-centric work, inspection and maintenance workflows; overlaps with Yambay's field service and asset operations functionality.

Emerging players

• Trimble Unity: Trimble Unity offers utility asset and mobile workforce solutions for electric and water utilities, overlapping Yambay's mobile field service and asset management functionality for distribution network operators.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Yambay