Touchstone Health Services

What Touchstone Health Services does

Touchstone Health Services is a 501(c)(3) nonprofit behavioral health organization founded in 1968 and headquartered in Phoenix, Arizona, serving youth from birth through age 25 and their families across Maricopa County. Its core service platform is built around evidence-based clinical modalities (EMDR, Sand Tray, Play, Art, CBT, Trauma-Focused CBT, and DBT) delivered through Therapy Services, Psychiatric Specialty Services (in-person and telehealth), Care Coordination, and Direct Support (Whatever It Takes intensive in-home, Behavioral Health Specialist, Early Childhood Specialist, and Respite). The Child and Family Team (CFT) process, grounded in the 12 Arizona Principles, structures coordinated service planning between clinicians, families, and community stakeholders, with a separate High Needs Care Coordination track for complex cases.\n\nThe go-to-market combines a sales-led referral intake model with a channel-partner motion anchored by Memorandums of Understanding with 80+ schools across Maricopa County, where district staff (and families) can refer students directly into on-campus services. Distribution spans two Phoenix office locations, an Avondale office, telehealth, school-based delivery, and home/community settings. Revenue is generated primarily through AHCCCS (Arizona Medicaid) billing for clinical services, supplemented by multi-year state and federal grants (notably the five-year CARE Grant from HHS Office of Population Affairs and the three-year Building Resilient Futures Grant from the Arizona Governor's Office of Youth, Faith and Family) and tax-deductible charitable donations supporting direct client care, workforce retention, and infrastructure.

Name

Touchstone Health Services

Legal name

Touchstone Health Services

Website

https://touchstonehs.org

Company type

Private

Founded year

1968

Operating status

Operating

Headcount range

251–500 employees

Short description

Touchstone Health Services is a Phoenix-based 501(c)(3) nonprofit, founded in 1968, delivering evidence-based behavioral health services to AHCCCS-enrolled youth from birth to 25 and their families across Maricopa County via school, clinic, telehealth, and home-based channels.

Ownership category

akta.pro rank

Product category

Youth Behavioral Health Services

NAICS

Offices of Mental Health Practitioners (except Physicians) (621330), Child and Youth Services (62411), Other Individual and Family Services (624190)

SIC

Services-Health Services (8000), Services-Social Services (8300), Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Behavioral Health for Children & Adolescents (Youth Services) (HLAFACAL)

akta.pro secondary industries

Primary Care & General Medical Services (EDALAFAA), Child & Adolescent Behavioral Health Teletherapy Platforms (HLALAEAF)

Keywords

• Youth behavioral health
• Pediatric therapy services
• Medicaid mental health
• Family counseling
• Psychiatric care coordination

Headquarters

HQ city

Phoenix

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Revenue model

1. Medicaid/AHCCCS Services: Touchstone Health Services is a Medicaid provider serving AHCCCS (Arizona's Medicaid program) members. The organization provides comprehensive behavioral health services billable through Medicaid for eligible children, adolescents, and families.
2. Charitable Donations: As a 501(c)(3) nonprofit organization, Touchstone accepts tax-deductible charitable donations from individuals and organizations to support direct client care, workforce development, program operations, and infrastructure.
3. Grant Funding: Touchstone receives grant funding through state and federal programs including the five-year CARE Grant from the Office of Population Affairs, U.S. Department of Health and Human Services, and the Building Resilient Futures Grant from Arizona's Governor's Office of Youth, Faith and Family.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels8 records

Core offering

Touchstone Health Services is a 501(c)(3) nonprofit behavioral health organization delivering comprehensive mental health services to youth and young adults from birth to 25 years of age and their families. Core offerings include individual/family/group therapy, care coordination through the Child and Family Team (CFT) process, psychiatric evaluation and medication management, prevention programs, and direct support services such as the Whatever It Takes intensive program, delivered across office, school, telehealth, home, and community settings in Maricopa County, Arizona.

Product overview

Touchstone Health Services is a nonprofit 501(c)(3) organization providing comprehensive behavioral health services since 1968. The organization operates as a unified service platform offering therapy, psychiatric care, care coordination, prevention programs, and direct support services. Core offerings include Therapy Services (individual, family, group), Psychiatric Specialty Services, Care Coordination Services with High Needs Care Coordination, Prevention programs including the CARE Coalition and evidence-based programs (TOP, Making Proud Choices, LifeSkills Training), and Direct Support Services comprising the Whatever It Takes (WIT) intensive program, Behavioral Health Specialist services, Early Childhood Specialist services, and Respite care. Services are delivered across home, school, clinic, and telehealth settings through a trauma-informed, family-focused approach. The organization serves youth from birth to 25 and their families primarily in Maricopa County, Arizona, with school partnerships spanning over 80 schools.

Differentiator

Problem solved

Functional benefit

Brands

• CARE Coalition: Community Alliance for Resources and Education - a community-driven coalition led by Touchstone Health Services focused on promoting adolescent health and well-being across the West Valley.
• Whatever It Takes (WIT)

Products and services

• Therapy Services Comprehensive therapy services including individual, family, and group therapy utilizing evidence-based modalities such as EMDR, Sand Tray Therapy, Play Therapy, Art Therapy, CBT, Trauma-Focused CBT, and DBT for children, adolescents, and families requiring behavioral health support.
• Care Coordination Services Integrated care coordination utilizing the Child and Family Team (CFT) process and the 12 Arizona Principles, including High Needs Care Coordination (HNCC) for youth with complex needs. Care Coordinators work with the child, family, and important individuals in the child's life to develop comprehensive service plans.
• Psychiatric Specialty Services Psychiatric evaluation and ongoing medication management delivered by Psychiatrists (MD) and Psychiatric Mental Health Nurse Practitioners (PMHNPs), available in-person at Phoenix or Avondale offices and via telehealth for AHCCCS-eligible youth and families.
• Direct Support Services Multi-level direct support program encompassing Whatever It Takes (WIT) intensive in-home services, Behavioral Health Specialist services for emotional regulation skill-building, Early Childhood Specialist services for children birth through age seven, and Respite care providing weekend daytime breaks for families.
• Prevention Services Prevention programs funded through state and federal grants including the CARE Grant and Building Resilient Futures Grant, delivering evidence-based curricula such as the Teen Outreach Program (TOP), Making Proud Choices, and Botvin's LifeSkills Training to youth across targeted West Valley zip codes.

Quantifiable outcome

• 100% of families strongly agree Touchstone is able to meet their cultural and linguistic needs
• +3 more outcomes

Named customers12 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Nine partnerships are on record, tiered core.

• Agua Fria Union High School DistrictcoreStrategic or Co-development PartnerSchool partnership for delivering comprehensive behavioral health care through a systems-based approach in educational settings, addressing concerns including anxiety, depression, trauma, ADHD, emotional regulation challenges, substance use, and suicidal ideation.
• Alhambra Elementary School DistrictcoreStrategic or Co-development PartnerSchool partnership providing flexible behavioral health services on campus or via telehealth to reduce barriers and support timely, member-centered care.
• Litchfield Elementary School DistrictcoreStrategic or Co-development PartnerCollaborated on Touchstone Gives Back Sensory Kit Drive initiative, creating and distributing 50 sensory kits and additional sensory-friendly resources for every campus.
• Glendale Elementary School DistrictcoreStrategic or Co-development PartnerSchool partnership for comprehensive behavioral health care through flexible service model delivered in home, in-office, on campus or via telehealth.
• CARE Coalition (Community Alliance for Resources and Education)coreStrategic or Co-development PartnerCommunity coalition led by Touchstone Health Services that unites, informs, and empowers the community to positively impact youth through collaborative planning and action. Supports the CARE Grant and Building Resilient Futures Grant prevention programs.
• Buckeye Union High School DistrictcoreStrategic or Co-development PartnerSchool partnership for delivering behavioral health services through Memorandums of Understanding (MOUs) to streamline referrals and ensure guardian consent.
• Cartwright Elementary School DistrictcoreStrategic or Co-development PartnerSchool partnership for behavioral health services with flexible delivery in home, clinic, virtual, school, and community settings.
• Tolleson Union High School DistrictcoreStrategic or Co-development PartnerSchool partnership for comprehensive behavioral health care through systems-based approach addressing wide range of concerns.
• Washington Elementary School DistrictcoreStrategic or Co-development PartnerSchool partnership for behavioral health services with over 80 schools across Maricopa County participating in MOU arrangements.

Scale indicators7 records

Recent moves6 records

Expansion highlights6 records

Regional players

• Aurora Behavioral Health: Arizona-based behavioral health system operating acute inpatient and outpatient programs. Overlaps in outpatient psychiatry and therapy services but skews more toward acute/residential care versus Touchstone's community- and school-based model.

Direct peers

• La Frontera Arizona: Long-standing Arizona behavioral health nonprofit offering outpatient counseling, psychiatry, substance use treatment, and youth/family services. Comparable in scale, geography, AHCCCS payer mix, and youth behavioral health focus.
• Southwest Behavioral & Health Services: Arizona-based nonprofit behavioral health provider offering outpatient therapy, psychiatry, crisis services, and care coordination across multiple counties. Highly comparable in mission, payer mix (AHCCCS), and youth/family service scope.
• Bayless Integrated Healthcare: Arizona-based integrated behavioral and primary healthcare provider offering therapy, psychiatry, and care coordination. Comparable in AHCCCS credentialing, multi-modal delivery, and integrated youth/family service lines.
• Community Bridges, Inc. (CBI): Arizona nonprofit providing integrated behavioral health, substance use, and primary care services with significant youth and family programming. Comparable as a regional AHCCCS-credentialed behavioral health nonprofit with multi-modal service delivery.
• Partners In Recovery: Arizona-based behavioral health provider serving AHCCCS members with outpatient therapy, psychiatry, and care management. Comparable in payer mix, service model, and target population.
• Jewish Family & Children's Service (JFCS) of Southern Arizona: Nonprofit human services organization providing behavioral health, counseling, and youth/family support services across Arizona. Comparable as a Medicaid-credentialed outpatient behavioral health provider with multi-site delivery.
• Child & Family Support Services: Arizona-based nonprofit providing behavioral health, prevention, and case management services for children, youth, and families. Comparable in target population (youth/families), funding mix (grants + Medicaid), and service modality.

Emerging players

• Hazel Health: School-based telehealth behavioral health provider serving K-12 students through district partnerships. Comparable in the school-based delivery model and youth behavioral health focus, but operates as a venture-backed telehealth platform rather than an in-person multi-modal nonprofit.

Broad incumbents

• Banner Behavioral Health (Banner Health): Arizona-dominant health system with behavioral health service lines including outpatient psychiatry and therapy. Comparable as a regional incumbent but operates as part of a much larger acute-care system rather than a youth-specialized nonprofit.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Instagraminstagram.com/touchstonehs

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Touchstone Health Services