Jersey Water
Jersey Water is the sole regulated water utility supplying drinking water to all homes and businesses across Jersey Island, operating source-to-tap treatment, distribution, leak detection, and water quality monitoring under a public limited company structure.
- Company typePublic
- Founded1882
- HeadquartersSt. Helier
- Headcount51–100
- GTM typeB2C
- OfferingServices
What Jersey Water does
Jersey Water (legal name: The Jersey New Waterworks Company Limited) is the sole regulated water utility serving Jersey Island, providing drinking water supply, treatment, and distribution to all residential and commercial properties across the territory. Founded in 1882 and headquartered in St. Helier, the company operates reservoir infrastructure (Queens Valley and Val de la Mare), source-to-tap water quality monitoring, leak detection and repair, new connection services, and customer account/billing operations. Technology stack centers on conventional water treatment processes, rigorous regulatory monitoring covering PFAS, nitrates, and lead, and a £2 million commitment to PFAS pilot studies to meet a proposed 4 ng/l limit by 2031 against current 12 ng/l levels.
The company's product surface extends beyond core utility supply to event-based services (mobile water units at £375 per unit, reusable bottles at £3 each), a growing network of public refill stations (minimum two new outdoor stations per year), reservoir leisure access, and educational programs including a children's storybook. The business is a public limited company with publicly traded shares, a board of directors, scheduled dividend payments, and AGM reporting; it publishes annual reports and financial statements and received the Best Annual Report award from Jersey's Controller and Auditor General in 2025. It maintains 51–100 employees and a multi-channel customer engagement presence across website, social media (Facebook, Instagram, X, LinkedIn), community events, and independent customer surveys via Island Global Research.
Revenue is generated primarily through regulated water tariffs to island residents and businesses, supplemented by ancillary event and merchandise services and a tiered charity-discount structure. Geographic scope is exclusively Jersey; there is no geographic expansion pathway within the company model. Operational footprint is constrained to roughly 21 million litres/day typical demand, scaling to 23+ million litres/day in peak summer, with reservoir capacity supporting approximately 120 days of supply at full levels (currently 96% full as of May 2026). The model is a stable, monopoly utility with compliance-driven capital expenditure rather than growth-driven revenue expansion.
Jersey Water firmographics
Firmographics- Name
- Jersey Water
- Legal name
- The Jersey New Waterworks Company Limited
- Website
- https://jerseywater.je
- Company type
- Public
- Founded year
- 1882
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Jersey Water is the sole regulated water utility supplying drinking water to all homes and businesses across Jersey Island, operating source-to-tap treatment, distribution, leak detection, and water quality monitoring under a public limited company structure.
- Ownership category
- akta.pro rank
Jersey Water industry classification
Industry- Product category
- Water Utility Services
- NAICS
- Water Supply and Irrigation Systems (22131), Water, Sewage and Other Systems (2213)
- SIC
- Water Supply (4941)
- akta.pro primary industry
- Water Quality Monitoring, Compliance & Reporting (Sampling, Lab, Regulatory) (EUANAAAG)
Keywords
Where Jersey Water is headquartered
LocationHeadquarters
- HQ city
- St. Helier
Offices1 record
Markets served
Jersey Water business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Infrastructure, Operations, Technology or R&D, Personnel, Supply Chain, Marketing or Sales
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Mobile Water Units - £375 per unit for event water supply service |
| Unit Pricing | Pay-as-you-go | Reusable Water Bottles - £3 per bottle |
Distribution channels1 record
Marketing channels4 records
Jersey Water product offering
Product offeringCore offering
Jersey Water is the sole regulated water utility for the Island of Jersey, supplying drinking water to all homes and businesses on the island. The company operates the full water cycle from source (reservoirs and streams) through treatment and distribution to customer taps, with rigorous quality monitoring including PFAS, nitrates, and lead compliance testing. Additional offerings include new water connections for developers, leak detection and repair, mobile water units for events, reusable branded bottles, and public reservoir leisure access.
Product overview
Jersey Water is a water utility company providing drinking water supply services to homes and businesses across Jersey Island. The company operates as a single-product utility with supporting service offerings including water quality monitoring, infrastructure maintenance (leak detection and repair), new connections, and customer account management. Additional services include event water solutions (mobile water units, reusable bottles, hydration stations), public refill station networks, reservoir leisure access, and educational programs. The company commits £2 million toward PFAS treatment pilot studies while maintaining 100% compliance with water quality regulations.
Differentiator
Problem solved
Functional benefit
Products and services
- Drinking Water Supply Core regulated utility service supplying treated drinking water to all residential and commercial properties across Jersey Island, managed from source through treatment to tap with ongoing quality monitoring.
- New Water Connections Connection service for builders and developers requiring new water supply installations for properties.
- Mobile Water Units Portable water supply units provided for events, priced at £375 per unit. Includes supply, setup, and derigging. Free or reduced fee available for qualifying charitable events.
- Reusable Water Bottles Branded reusable water bottles sold for £3 each for events, schools, nurseries, clubs, and organisations. Free bottles provided to registered charities in exchange for charity donations.
- Reservoir Leisure Access Public access to Queens Valley and Val de la Mare reservoirs for leisure activities with car parking facilities.
Quantifiable outcome
- 100% compliance with water quality regulations
- +1 more outcomes
Companies that use Jersey Water
Customer profileSegments1 record
Ideal customer profiles2 records
Jersey Water technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature2 records
Jersey Water partnerships and signals
Strategic signalScale indicators7 records
Recent moves6 records
Expansion highlights4 records
Jersey Water competitors and assessment
Company assessmentDirect peers
- Guernsey Water: State-owned water utility serving the neighbouring Channel Island of Guernsey. Direct peer given near-identical island-utility operating model, similar scale, and shared regulatory and climate characteristics as Jersey Water.
- Manx Utilities: Multi-utility (water, electricity, sewerage) serving the Isle of Man. Closely comparable small-island utility with similar regulatory environment, customer scale, and infrastructure challenges to Jersey Water.
Broad incumbents
- South West Water: UK regulated water and wastewater utility serving Devon, Cornwall, and parts of Dorset and Somerset. Comparable regulated water business model and regulatory framework, though substantially larger and geographically broader than Jersey Water.
- Severn Trent Water: Large UK regulated water and wastewater company listed on the London Stock Exchange. Relevant as a comparable listed water utility with similar regulatory mechanics, dividend model, and PFAS compliance obligations, albeit at much greater scale.
- United Utilities: Major UK listed water utility serving the North West of England. Comparable regulated monopoly model, public-company governance, and tariff-based revenue, though serving millions rather than ~100,000 customers.
- Wessex Water: UK regulated water and sewerage company serving the South West of England. Comparable regulated utility structure and PFAS / water quality compliance pressures, though larger and more diversified geographically than Jersey Water.
- Affinity Water: Largest UK-only water supply company, serving parts of the South East, East, and Midlands of England. Comparable in being a pure water-supply (non-wastewater) utility with regulatory and quality compliance burdens similar to Jersey Water.
- Anglian Water: UK regulated water and wastewater utility serving the East of England. Comparable regulated monopoly model with similar capital programme demands, drought management exposure, and regulatory pricing constraints.
- Dwr Cymru Welsh Water: Not-for-profit regulated water utility serving Wales. Comparable regulated monopoly structure and capital programme requirements, though operating under a different ownership model (not-for-profit versus Jersey Water's public limited company).
- Scottish Water: Publicly owned water and wastewater utility serving all of Scotland. Relevant peer for regulated monopoly operating model, PFAS compliance pressures, and infrastructure investment profile, though vastly larger than Jersey Water.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
Jersey Water social profiles
Digital presenceJersey Water financial estimates
Financial estimateRevenue estimate
Valuation estimate
Jersey Water leadership team
Management profileNumber of profiles
Jersey Water funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Jersey Water M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Jersey Water
What does Jersey Water do?
Jersey Water is the sole regulated water utility for the Island of Jersey, supplying drinking water to all homes and businesses on the island. The company operates the full water cycle from source (reservoirs and streams) through treatment and distribution to customer taps, with rigorous quality monitoring including PFAS, nitrates, and lead compliance testing. Additional offerings include new water connections for developers, leak detection and repair, mobile water units for events, reusable branded bottles, and public reservoir leisure access.
Is Jersey Water a public or private company?
Jersey Water is a public company. It is classified as public and is currently operating.
When was Jersey Water founded?
Jersey Water was founded in 1882. It employs 51 to 100 people.
Where is Jersey Water based?
Jersey Water is headquartered in St. Helier.
Who are Jersey Water's main competitors?
Direct peers on record are Guernsey Water and Manx Utilities. Broad incumbents are South West Water, Severn Trent Water, United Utilities, Wessex Water, Affinity Water, Anglian Water, Dwr Cymru Welsh Water and Scottish Water.
Does Jersey Water have an API?
No public API is recorded for Jersey Water.
What industry is Jersey Water in?
Jersey Water's product category is Water Utility Services. Its primary akta.pro industry code is EUANAAAG, Water Quality Monitoring, Compliance & Reporting (Sampling, Lab, Regulatory). Its NAICS code is 22131 and its SIC code is 4941.