MediAccess

What MediAccess does

MediAccess (legally Medi Access S.A.P.I. de C.V.) is a Mexico-based healthcare administrator and integrator founded in 2001 and headquartered in Mexico City. The company serves more than one million users across 410+ Mexican cities through a network of 9,782 service points spanning primary care providers, specialists, laboratories, pharmacies, optics, audiology, and ancillary services. Its portfolio covers individual and family memberships (Membresías), tiered access plans (Plan de Acceso, PlanAcceso Médico, PlanAcceso Médico Modular for ages 0-70), corporate collective insurance (ProtegeMe Empresarial, with insured sums of $10,000-$25,000 per beneficiary per year), and a comprehensive individual health insurance product (IntegralAccess) with optional extensions for medications, labs, imaging, dental, and prosthetics.

The company’s technology layer centers on a Red Médica (medical network) directory and a referral system (pase de referencia) that coordinates primary-to-specialty handoffs, supplemented by a telemedicine platform providing online consultations with general physicians, nutritionists, and psychologists delivered through partner MAS Servicios Asistenciales. Insurance risk components — accidental death and medical expense reimbursement — are underwritten by CHUBB, and dental coverage is provided via AUNA Integrados, allowing MediAccess to operate an asset-light administration model rather than carry insurance balance sheet risk.

Revenue is subscription-driven on annual billing cadences, generated across four distribution channels: a public e-commerce marketplace, an independent agent portal, an inside-sales call center, and a corporate sales team. The company employs 101-250 staff, is privately held, has no public ticker or listing, has no disclosed funding rounds beyond a 2008 investment by WAMEX Private Equity, and discloses no management team composition or board in the available sources. Pricing is not publicly posted; prospective customers must contact sales agents or the call center for quotes.

Name

MediAccess

Legal name

Medi Access S.A.P.I. de C.V.

Website

https://mediaccess.com.mx

Company type

Private

Founded year

2001

Operating status

Operating

Headcount range

101–250 employees

Short description

MediAccess is a Mexico-based healthcare administrator and integrator offering individual, family, and corporate health memberships and insurance products through a nationwide network of 9,782 service points spanning 410+ cities and serving over one million users.

Ownership category

akta.pro rank

Product category

Healthcare Administration & Health Insurance

NAICS

Health and Welfare Funds (525120), Health Care and Social Assistance (62), Offices of Physicians (6211)

SIC

Services-Misc Health & Allied Services, Nec (8090), Hospital & Medical Service Plans (6324), Insurance Agents, Brokers & Service (6411)

akta.pro primary industry

Membership/Subscription Concierge Virtual Care (HLALAAAH)

Keywords

• Health administration services
• Medical network plans
• Corporate health insurance
• Healthcare memberships
• Telemedicine consultations

Headquarters

HQ city

Mexico City

HQ country

Mexico

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Operations, Personnel, Technology or R&D, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. Health Memberships/Subscriptions: Annual and multi-year membership programs (Membresías, PlanAcceso, PlanAcceso Médico) providing access to medical network services, consultations, medications, and insurance coverage for individuals and families. Age limits for enrollment range from 0-64 or 0-70 years depending on the product.
2. Corporate Health Insurance: Collective insurance products (ProtegeMe, IntegralAccess) for companies offering medical expense coverage with insured sums ranging from $10,000 to $25,000 per beneficiary per year.
3. Assistance Services: Ancillary services including funeral assistance, ambulance services, and telemedicina consultations, provided through partnerships with insurance and assistance providers.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

MediAccess administers and sells health membership programs, medical access plans, and corporate health insurance that grant members preferential access to a nationwide Red Médica of providers (410+ cities, 9,782 service points) along with telemedicine, ambulance, and funeral assistance benefits. It packages these into distinct offerings for individuals and families (Membresías, Plan de Acceso, Plan Acceso Médico) and for corporate clients (Protegeme Empresarial, IntegralAccess, Administración de Salud), with enrollment ages ranging from 0–64 or 0–70 years depending on the plan.

Product overview

MediAccess is a health services administrator and integrator offering a comprehensive suite of health-related products and services. The portfolio includes membership programs (Membresías), multiple medical access plans (Plan de Acceso, Plan de Acceso Médico PAM, Plan Acceso Médico Modular), collective business insurance (Protegeme), and integral health insurance (IntegralAccess), all supported by an extensive medical provider network spanning 410 cities with 9,782 service points serving over one million users. The product line ranges from basic membership access to comprehensive health coverage, with offerings for both individuals and corporate clients.

Differentiator

Problem solved

Functional benefit

Brands

• MediAccess Seguros de Salud: A subsidiary brand offering different health insurance and service solutions to individuals and companies, generating savings related to health in the short, medium, and long term.

Products and services

• Membresías Subscription membership program providing individuals and families access to private health services at preferential costs, including ambulance service, accidental death indemnity, medical expense reimbursement, funeral assistance, and telemedicine; enrollment age 0-64.
• Plan de Acceso (Consultame) Medical plan offering unlimited first-contact consultations at no cost, accidental death insurance, and funeral assistance, with preferential prices on specialists, laboratory tests, cabinet studies, medications, optics, orthopedics, hearing aids, and ophthalmology.
• Plan de Acceso Médico (PAM) Individual/family program offering free first-contact consultations, basic-formulary medications, accidental death indemnity, medical expense reimbursement, preferential lab and cabinet study costs, telemedicine, funeral assistance, ambulance service, and access to a national provider network.
• Plan Acceso Médico Modular Comprehensive program for individuals/families with first-contact and specialty consultations, first and second-contact medications (basic formulary), laboratory and cabinet studies, accidental death indemnity, telemedicine, funeral assistance, ambulance service, and access to a national provider network; available for ages 0-70.
• Protegeme (Protegeme Empresarial) Collective insurance product for companies offering minor medical expense coverage with insured sums from $10,000 to $25,000 per insured per year, including primary and specialty consultations, medications, diagnostic support, dentistry, emergency care, and vision aid for beneficiaries aged 0-64.
• IntegralAccess Comprehensive health insurance for individuals and companies that covers primary and specialty consultations, hospitalization, 24/7 medical telephone guidance, foreign emergency coverage, and optional extensions for medications, lab, cabinet studies, dentistry, orthoses, prostheses, and endoprostheses for beneficiaries aged 0-64.
• Administración de Salud Health administration service helping companies manage medical expenses by granting access to the MediAccess provider network at discounted rates, with medical expense containment programs, recovery plans, and other related products.
• Seguros de Salud Health insurance product family providing protection through a range of products and services (operated via the MediAccess Seguros de Salud sub-brand) that help customers manage healthcare costs while improving quality of life.

Named customers1 record

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Three partnerships are on record, tiered core and minor.

• CHUBBcoreStrategic or Co-development PartnerCHUBB provides accidental death insurance coverage and medical expense reimbursement for accidents under MediAccess product offerings. Services include indemnification for accidental death and reimbursement of medical expenses caused by accidents.
• MAS Servicios Asistenciales, S.A. de C.V.coreStrategic or Co-development PartnerMAS Servicios Asistenciales provides funeral assistance services (arreglo estético del cuerpo, embalsamado, ataúd, sala de velación, traslado del cuerpo) and telemedicina consultation services (online consultations with general physicians, nutritionists, and psychologists) for MediAccess members.
• AUNA IntegradosminorStrategic or Co-development PartnerProvides dental coverage services under the PlanAcceso Médico product, as referenced in the dental coverage flyer.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• MetLife México: Major multinational insurer with group and individual health, life, and accident products in Mexico. Overlaps with MediAccess's ProtegeMe Empresarial and IntegralAccess-style products but competes from a much larger capital base and brand footprint.
• Sura México: Latin American insurance and health-services group with Mexican operations covering individual and corporate health, including network-based plans. Comparable to MediAccess on product architecture and corporate channel go-to-market.
• AXA México: One of the largest health and life insurers in Mexico, offering individual and employer-sponsored plans. Comparable to MediAccess in the corporate and individual health benefits segment, but with broader product lines, deeper capital, and direct underwriting rather than network administration.
• GNP (Grupo Nacional Provincial): Mexican-owned insurance incumbent with a strong health line (GNP Médico) and large provider network. Directly comparable to MediAccess on individual and group medical expense insurance, with a more established underwriting track record.
• Mapfre México: Spanish-headquartered multinational insurer with Mexican health and accident lines, including group plans for SMEs. Overlaps with MediAccess's ProtegeMe Empresarial and accidental death products, but with broader product scope.

Regional players

• Salud Digna: Mexican non-profit diagnostics network providing low-cost laboratory and imaging studies. Overlaps with MediAccess's network model and cost-conscious positioning, but is regionally focused (strong in western Mexico) and is a provider rather than a payer/administrator.

Emerging players

• Doctoralia (Docplanner): Online healthcare marketplace and booking platform operating in Mexico for finding and consulting doctors, including online visits. Comparable to MediAccess's telemedicine layer and digital acquisition channel, though focused on demand aggregation rather than insurance/membership.

Direct peers

• Farmacias Similares: Mexican low-cost private healthcare and pharmacy chain offering consultations and medications at accessible price points to uninsured and under-insured populations. Targets the same mass-market, price-sensitive segment as MediAccess's Membresías and PlanAcceso products.
• Bupa México: International health insurer operating in Mexico with individual and corporate plans built around a private provider network. Closely comparable to MediAccess on product structure (network-based health plans) and target market (mid-market individuals and SMEs).
• Previta: Mexican preventive-health and corporate wellness provider offering on-site health programs, telemedicine, and chronic care management. Comparable to MediAccess on the corporate health-administration model and emphasis on preventive care.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/medi_access
• YouTubeyoutube.com/channel/UCOrSgMnmSEp6lq6IQaWdwfw
• Facebookfacebook.com/Medi.Access
• LinkedInlinkedin.com/company/mediaccess

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about MediAccess