What NTT Data does

NTT DATA Business Solutions is a global IT services subsidiary of NTT DATA Corporation (Japan), focused on the SAP ecosystem. The company implements and operates SAP S/4HANA (both Cloud Public via GROW with SAP and Cloud Private via RISE with SAP), SAP Business Technology Platform, SAP Analytics Cloud, SAP Integrated Business Planning, and adjacent solutions (ServiceNow, Microsoft, AWS, HxGN EAM). It extends the SAP stack with a portfolio of proprietary AddOns — MAKIRA (cognitive document automation), GLASSWING (master data management), it.lifesciences (GxP-validated pharma solution), it.human (digital human platform), it.agriculture, it.cloudscan, momenttum, and TAMOYA — targeting verticals including Discrete Manufacturing, Agribusiness, Chemicals, CPG, Life Sciences, Professional Services, Transportation, Wholesale Distribution, and Mid-Market. The company holds SAP Platinum Partner status, won the SAP Pinnacle Award in 2024, and operates five innovation labs across Europe and Turkey.

The business is organized around three revenue engines: (1) professional services including SAP implementation, advisory, and innovation services; (2) managed services delivered through a unified Managed Service Provider (MSP) contract covering the entire SAP cloud portfolio, Cloud Concierge Services for RISE, and Application Management Services (AMS); and (3) industry-specific consulting and co-innovation engagements delivered via a dedicated five-module methodology (Inspire, Involve, Design, Adopt, Connect). Go-to-market combines direct enterprise field sales, partner ecosystem leverage (SAP, Microsoft, AWS, IBM, ServiceNow, Natuvion), and a dedicated mid-market team serving 3,000+ clients. AI/ML is applied across multiple modalities — agentic AI on SAP BTP, generative AI via Azure OpenAI, NLP-powered digital humans, predictive analytics for supply chain, and IoT for anomaly detection.

The firm traces its roots to 1988 (formerly itelligence), was rebranded under NTT DATA Business Solutions AG around 2015, and is headquartered in Plano, Texas for North American operations with primary European base in Germany. It operates in 28+ countries across the Americas, EMEA, and Asia Pacific, with 60+ global delivery centers, 10,000+ employees, 520+ S/4HANA customers, and over 35 years of industry experience.

Name

NTT Data

Legal name

NTT DATA Business Solutions

Website

https://nttdata-solutions.com

Company type

Private

Founded year

1988

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

NTT DATA Business Solutions is a global SAP-focused IT services subsidiary implementing SAP S/4HANA, managed services, and digital transformation for enterprise and mid-market clients across 28+ countries, augmented by proprietary AddOns spanning pharma, agriculture, and AI-driven automation.

Ownership category

akta.pro rank

Product category

Enterprise IT Consulting (SAP Implementation and Managed Services)

NAICS

Computer Systems Design and Related Services (54151), Custom Computer Programming Services (541511), Computer Facilities Management Services (541513), Computer Systems Design Services (541512)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Programming Services (7371)

akta.pro primary industry

Network, Infrastructure & Data Center Integration (BPAEAAAK)

akta.pro secondary industries

IT Asset Lifecycle Services (Procure-to-Retire) (BPAEAOAF), Cloud & Infrastructure Support (Servers, Storage, Virtualization) (BPAAACAE), Data Center Operations & Managed Services (Remote Hands, NOC/SOC) (HDABANAA)

Keywords

• SAP implementation services
• SAP managed services
• Enterprise ERP consulting
• Cloud migration services
• SAP S/4HANA

Headquarters

HQ city

Plano

HQ country

United States

HQ region

North America

Offices7 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. SAP Implementation and Consulting Services: SAP system implementation, configuration, and consulting engagements. Includes SAP S/4HANA migration, greenfield, brownfield, and hybrid implementation approaches, SAP BTP integration, and digital transformation consulting services delivered by certified SAP experts.
2. Managed Cloud Services and MSP: SAP Managed Service Provider program offering one unified contract covering SAP cloud software (RISE, GROW with SAP, BTP, Analytics Cloud, HCM, LoBs), technical management, and value-added services. Includes Cloud Concierge Services, AMS for RISE and GROW models, and GxP validated managed services for life sciences.
3. Application Management Services (AMS): Ongoing application support, system optimization, and maintenance services for SAP and non-SAP environments. Includes reactive support, proactive monitoring, release management, test management, and continuous improvement services.
4. Advisory and Strategy Consulting: IT strategy, digital transformation advisory, transition strategy and roadmapping, process evaluation and optimization, managed services strategy, adoption and change management, and AI advisory services. Typically structured as project-based engagements.
5. Innovation and Technology Services: Co-innovation services, AI and generative AI implementation, IoT deployments, digital human solutions, metaverse applications, sustainability technology, and cloud platform implementation. Includes proprietary platforms like it.human and MAKIRA.
6. M&A Technology Services: Merger and acquisition IT integration and carve-out services including TSA structuring, technical carve, data migration via Natuvion, system separation, and post-divestiture managed services. Services span both SAP and non-SAP environments.

Go-to-market motion3 records

Distribution channels6 records

Marketing channels10 records

Core offering

NTT DATA Business Solutions is a global SAP Platinum Partner and Managed Service Provider that delivers SAP consulting, implementation, and managed services for enterprises and mid-market organizations. The company implements and supports the full SAP portfolio (S/4HANA, BTP, Analytics Cloud, IBP, SuccessFactors, Customer Experience) and layers proprietary AddOns (GLASSWING, MAKIRA, it.lifesciences, it.human, it.cloudscan, it.agriculture, momenttum, TAMOYA) on top. It also delivers ServiceNow, Microsoft, and HxGN EAM services with vertical specializations across discrete manufacturing, life sciences, CPG, chemicals, agribusiness, and professional services.

Product overview

NTT DATA Business Solutions is a global SAP Platinum Partner and Elite Managed Service Provider offering a portfolio of proprietary solutions and services built on and around the SAP ecosystem. The core offering centers on SAP S/4HANA (both on-premises and cloud editions: Public via GROW with SAP and Private via RISE with SAP), complemented by the SAP Business Technology Platform, SAP Analytics Cloud, SAP Integrated Business Planning, SAP Customer Experience, and other SAP LoB solutions. NTT DATA extends this ecosystem with proprietary AddOns including GLASSWING (SAP master data management), MAKIRA (cognitive document automation), it.lifesciences (pharma-specific SAP solution), it.human (digital human platform), it.agriculture (agribusiness accelerator), it.cloudscan (cloud scanning), TAMOYA (CEP integration), and momenttum (maritime innovation platform). Services span Advisory Services, Co-Innovation Services, Innovation & Technology Services, Managed Cloud Services, Application Management Services, Merger & Acquisition Services, and industry-specific consulting across Agribusiness, Chemicals, Consumer Products, Discrete Industries, Life Sciences, Professional Services, Transportation, and Wholesale Distribution. The company operates as both an SAP implementation partner and a managed service provider, offering Cloud Concierge Services for RISE and Value AMS for GROW. Emerging AI capabilities include generative AI, agentic AI, NLP-powered digital humans, IoT, and predictive analytics, all delivered through global innovation labs.

Differentiator

Problem solved

Functional benefit

Brands

• it.lifesciences: Industry-specific SAP solution for pharmaceutical and life sciences companies with GxP compliance features.
• GLASSWING
• MAKIRA
• it.human
• it.cloudscan

Products and services

• SAP Implementation Services
• SAP Managed Service Provider (MSP) Program
• Cloud Concierge Services for SAP Cloud ERP Private
• Application Management Services (AMS)
• Managed Cloud Services
• Advisory Services
• Co-Innovation Services
• Innovation & Technology Services
• Merger & Acquisition Services
• Microsoft Services
• ServiceNow Services
• HxGN EAM Services
• SAP Automated Testing Services
• Sustainability Services
• GLASSWING
• MAKIRA
• it.lifesciences
• it.human
• it.cloudscan
• it.agriculture
• momenttum
• TAMOYA
• NTT DATA for Mid-Market Clients

Quantifiable outcome

• 30-40% cost reduction in IT validation for chemical industry
• +7 more outcomes

Named customers39 records

Segments10 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration12 records

AI capability12 records

Feature8 records

Partnerships

Five partnerships are on record, tiered flagship/core and core.

• SAPflagship/coreStrategic or Co-development PartnerSAP is NTT DATA Business Solutions' primary technology partner. As a Platinum Partner and SAP Pinnacle Award Winner 2024, the company implements the full SAP portfolio including SAP S/4HANA Cloud (Public and Private), SAP BTP, SAP Analytics Cloud, SAP IBP, SAP SuccessFactors, SAP ATTP, and Solution Extensions. The partnership includes co-development of proprietary AddOns (MAKIRA, GLASSWING, it.lifesciences) built on SAP platforms.
• MicrosoftcoreTechnology or IntegrationMicrosoft partnership enables delivery of solutions on Microsoft cloud infrastructure (Azure). NTT DATA Business Solutions leverages Azure as a hyperscaler for SAP Cloud ERP Private Edition hosting, managed services, and Microsoft Azure OpenAI projects.
• Amazon Web Services (AWS)coreTechnology or IntegrationAWS Partner providing cloud infrastructure for SAP and non-SAP managed services. AWS is used as a hyperscaler option for SAP Cloud ERP Private Edition and GxP validated managed services hosting alongside Azure.
• NatuvioncoreImplementation/ SI/ Consulting PartnerNatuvion is a key implementation partner for M&A carve-out and SAP S/4HANA migration projects. Natuvion's Data Conversion Software (DCS) provides automated migration path from SAP ECC to ECC or ECC to S/4HANA. Their Cutover App enables near-zero downtime migration. Partnership covers both SAP and non-SAP application transformations.
• ServiceNowcoreStrategic or Co-development PartnerServiceNow Elite Partner. NTT DATA Business Solutions specializes in helping organizations maximize the ServiceNow platform to achieve better results. Services include implementation, optimization, and ongoing support of ServiceNow environments.

Scale indicators20 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Infosys: Global IT services firm with significant SAP S/4HANA, RISE/GROW, and AMS capabilities, competing across manufacturing, CPG, and life sciences, particularly for cost-sensitive offshore delivery work.
• IBM Consulting: IBM's consulting arm delivers SAP S/4HANA, RISE, and managed cloud services on hybrid cloud infrastructure, with deep overlap in enterprise transformation, life sciences, and manufacturing.
• Accenture: Global professional services firm with one of the largest SAP S/4HANA and RISE with SAP practices, competing head-to-head for enterprise transformations and managed services across the same manufacturing, life sciences, and CPG verticals.
• Tata Consultancy Services (TCS): Large Indian IT services firm with a global SAP practice covering S/4HANA implementations, AMS, and industry-specific solutions, frequently competing on price for large enterprise and mid-market SAP deals.
• Deloitte: Big Four firm with deep SAP consulting and implementation practice, including SAP-certified professionals delivering S/4HANA, BTP, and industry-specific solutions across manufacturing, chemicals, and life sciences.
• Capgemini: Global IT services and consulting firm with a strong SAP practice spanning implementation, managed services, and S/4HANA Cloud migrations, competing directly for enterprise SAP transformation mandates.
• Cognizant: Global IT services firm with SAP S/4HANA, industry cloud, and digital transformation practices, competing in life sciences, manufacturing, and CPG against NTT DATA Business Solutions.
• Wipro: Global IT services firm with a substantial SAP practice covering S/4HANA migrations, industry solutions, and managed services, targeting the same enterprise and mid-market customer base.

Emerging players

• SNP Schneider-Neureither & Partner: Germany-based specialist in SAP data transformation and S/4HANA migrations using proprietary software like CrystalBridge, competing most directly on technical carve-out and migration projects where Natuvion also plays.
• msg global: Specialized SAP consulting firm focused on financial services, insurance, and life sciences SAP solutions, overlapping with NTT DATA Business Solutions in regulated industries and S/4HANA deployments.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/NTTDATAServices

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments1 record

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about NTT Data