ACS Industrial Services

What ACS Industrial Services does

ACS Industrial Services, Inc. is a privately held, third-party industrial electronics repair company founded in 1999 and headquartered in Cockeysville, Maryland, with an additional repair center in Hickory, North Carolina. The company provides repair services for more than 50,000 industrial electronic components, brands, and legacy systems, including AC/DC and VFD drives, servo motors and drives, PLCs, CNC and industrial circuit boards, robotics controllers, HMI terminals, touch screens, power supplies, encoders, barcode printers/scanners, and medical and test/lab equipment. Its core technical capability is bench-level repair of equipment that original equipment manufacturers (OEMs) no longer support, augmented by NIST-traceable calibration services with automated re-calibration notifications for test and lab instruments. The company positions itself as an independent alternative to OEM replacement, backing all work with an industry-first 2-year warranty and offering rush turnaround (3–5 days) in addition to standard (~3-week) repair cycles.

The business model is project-based professional services revenue: customers obtain a free, no-obligation evaluation, receive an accurate quote typically within 72 hours, and pay a per-repair unit price that is reportedly up to 80% below the cost of new replacement. Pricing is quote-based rather than subscription-based; revenue is recognized at completion of each repair. Distribution is direct-to-customer via a self-service website RMA/repair form, inside sales by phone, and SEO-driven discovery through a publicly searchable catalog of 50,000+ items with reference pricing on 26,798 line items.

The customer base is horizontally segmented across manufacturing and industrial automation (primary segment), medical and healthcare, lab and test equipment (aerospace, energy), and government and aerospace. Named reference customers include NASA, an oil refinery (where same-day rush repairs averted a $1 million-per-day shutdown), and a beauty supply manufacturer. The company is a certified Women's Business Enterprise (WBENC) and a registered U.S. government vendor (SAM.gov), and holds BBB accreditation. Headcount is in the 11–50 range and ACS operates without disclosed external institutional investors, parent companies, or funding rounds.

Name

ACS Industrial Services

Legal name

ACS Industrial Services, Inc.

Website

https://acsindustrial.com

Company type

Private

Founded year

1999

Operating status

Operating

Headcount range

11–50 employees

Short description

ACS Industrial Services is a privately held, third-party industrial electronics repair provider founded in 1999, headquartered in Cockeysville, Maryland, with a second repair center in Hickory, North Carolina, serving manufacturing, medical, lab/test, and government customers with repair services across 50,000+ components.

Ownership category

akta.pro rank

Product category

Industrial Electronics Repair Services

NAICS

Electronic and Precision Equipment Repair and Maintenance (8112), Electronic and Precision Equipment Repair and Maintenance (81121)

SIC

Electronic & Other Electrical Equipment (No Computer Equip) (3600), Industrial Instruments For Measurement, Display, And Control (3823), Electronic Components & Accessories (3670)

akta.pro primary industry

Industrial Electronics Manufacturing Services (EMS) (IMAGAGAA)

akta.pro secondary industry

Process Control & Automation Electronics Manufacturing Services (PLCs, I/O, DCS/SCADA hardware) (IMAGAGAK)

Keywords

• Industrial electronic repair
• Circuit board repair
• PLC repair services
• Servo motor repair
• Industrial automation repair

Headquarters

HQ city

Hunt Valley

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Industrial Electronics Repair Services: One-time repair fees for industrial electronic equipment. Customers pay for repair services based on the specific component and damage assessed during free evaluation. Standard turnaround is approximately 3 weeks; rush service available for additional fee with 3-5 day delivery.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

ACS Industrial Services is a third-party industrial electronics repair company that provides expert repair services for over 50,000 components, brands, and legacy systems used in manufacturing and industrial settings. Their core offerings include AC/DC/VFD drive repair, circuit board repair, PLC repair, servo drive/motor repair, robotics repair, HMI/touch screen repair, power supply repair, and NIST-traceable calibration for test and lab equipment. They also offer rush repair service and an industry-first 2-year warranty on all repairs.

Product overview

ACS Industrial Services is a third-party industrial electronics repair company offering a comprehensive portfolio of repair services for over 50,000 components and legacy systems. The core offering consists of industrial electronic repair services including AC/DC/VFD drive repair, circuit board repair (analog, digital, CNC, SMD, Surface Mount), PLC repair, power supply repair, servo drive/motor repair, robotics repair, HMI terminal repair, touch screen monitor repair, test and lab equipment repair with NIST-traceable calibration, medical equipment repair, and barcode printer/reader repair. The company operates through a Repair Catalog platform for searching 50,000+ items and a Repair/RMA Form system for evaluations. Additional services include Rush Repair Service (3-5 day turnaround) and a 2-Year Warranty backing all repairs. The company supports equipment from manufacturers including Okuma, Tektronix, HP, Fluke, Allen Bradley, FANUC, Pacific Scientific, and many others.

Differentiator

Problem solved

Functional benefit

Products and services

• Industrial Electronics Repair Services Core third-party repair services for over 50,000 industrial electronic components, brands, and legacy systems used by manufacturing and industrial customers. Covers drives, circuit boards, power supplies, PLCs, servo drives/motors, robotics, HMIs, touch screens, encoders, medical equipment, and barcode printers/readers.
• AC, DC, and VFD Drive Repair

Quantifiable outcome

• Saves up to 80% the cost of buying new equipment
• +3 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Global Electronic Services: Third-party independent industrial electronics repair shop offering drive, PLC, servo, and circuit board repair with rush service. Directly comparable to ACS in customer type (manufacturing/industrial), service model (per-repair quotes, warranty), and target buyer.
• Industrial Repair Group: Independent repair provider focused on industrial electronic components including drives, power supplies, servos, and HMIs. Directly comparable third-party model targeting similar manufacturing customers and the same legacy/obsolete equipment pain points.
• Fox River Systems: Industrial electronic and electromechanical repair firm offering component-level repair of drives, circuit boards, and motion control equipment. Directly comparable in service scope, third-party independent positioning, and industrial customer base.
• Precision Industrial Repair Services: Independent industrial electronics repair provider servicing PLCs, drives, encoders, and servo equipment for manufacturing customers. Directly comparable in offering breadth, customer profile, and per-repair pricing model.
• Industrial Control Repair Inc. Independent third-party repair shop for industrial control electronics including PLCs, VFDs, and servo systems. Closely matches ACS in customer segment, scale, and per-repair transactional model.

Broad incumbents

• Advanced Technology Services (ATS): Large-scale industrial maintenance and repair services provider covering electronics, mechanical, and predictive maintenance for manufacturers. Overlaps with ACS in electronics repair but operates at significantly greater scale with multi-site national coverage and managed-service contracts.
• Rockwell Automation Services: OEM service arm of a major industrial automation supplier offering authorized repair, replacement parts, and lifecycle services for Allen-Bradley/Rockwell drives, PLCs, and HMIs. Overlaps directly with ACS's core PLC/drive repair lines but as a manufacturer-affiliated incumbent rather than an independent.
• Siemens Industrial Services: OEM-affiliated industrial services division offering repair, retrofit, and digital services for Siemens drives, PLCs, and automation equipment. Competes with ACS on Siemens-installed-base repair work but with OEM-authorized status and global reach.
• ABB Industrial Services: OEM service organization covering drives, robotics, and control equipment repair, modernization, and lifecycle extensions. Adjacent competitor on industrial drive and robotics repair lines with the advantage of authorized parts access.

Emerging players

• Zentro Technologies: Independent industrial electronics repair provider focused on legacy and obsolete automation equipment with similar self-service RMA processes. Comparable on niche legacy repair focus and ecommerce-style catalog discovery, though at a smaller emerging scale.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/watch?v=-tyyLiGlPQs
• Xx.com/acsindustrial
• Facebookfacebook.com/ACSIndustrial
• LinkedInlinkedin.com/company/acs-industrial-services-inc.

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ACS Industrial Services