Arkin

What Arkin does

Arkin is a specialist mental healthcare institution (ggz) operating in the Netherlands as Stichting Arkin, a foundation with ANBI (Public Benefit Institution) status, headquartered at Klaprozenweg 111, 1033 NN Amsterdam. Founded in 2008, the organization employs approximately 4,000 staff across more than 70 locations in North Holland and Utrecht, serving around 42,000 clients annually through 11 distinct specialisms that together cover the full mental health spectrum: addiction (Jellinek), trauma and PTSD (Sinai Centrum), long-term serious psychiatric conditions (Mentrum), forensic psychiatry (Inforsa), eating disorders (Novarum), personality disorders (NPI), anxiety and mood disorders (PuntP), youth and family psychiatry (Arkin Jeugd en Gezin), elderly care (Arkin Ouderen), reintegration (Roads), and emergency psychiatry (SPA). Care is delivered through a referral-led go-to-market model in which general practitioners and chain partners refer patients into a centralized 'Front Door' intake system; outcomes are reflected in a 9.1 Zorgkaart Nederland rating and 5 TOPGGz quality marks.

Arkin's technology stack is built around digital care delivery and healthcare interoperability rather than AI. The Minddistrict digital care environment is used by almost all specialisms for client access to care files, self-help modules, online assignments, and questionnaires. Microsoft Teams handles video consultations, with Lifesize supporting group therapy, and Karify providing a client portal for medical data access. JouwOmgeving is deployed specifically for Youth & Family clients. Since March 2022, Arkin has been connected to the National Exchange Point (LSP) for digital medication data retrieval from Dutch pharmacies, and it integrates with five Personal Health Environment (PGO) providers (Quli, Drimpy, Ivido, MijnPGO, and Gezondheidsmeter), all accessed via DigiD authentication. The website uses Google Analytics, Microsoft Clarity, YouTube, Vimeo, and ReadSpeaker. No AI/ML models, proprietary algorithms, or AI-related research are documented in the source material.

The business model is reimbursement-based. Care is covered under the Dutch mandatory basic health insurance package, with claims filed under the Zorgprestatiemodel (Care Performance Model) and billed based on scheduled consultations by professional category, number, type, and duration. Patients must be referred by a GP or recognized healthcare provider and pay a statutory deductible of €385. Supplementary operations include the EVA experience-experts department of 30 staff, Arkin Rustpunt (a digital spiritual care platform with digital candle lighting and meditation content), prevention services, and family support programs. The organization holds ANBI status, HKZ certification by DNV, EFQM/INK recognition, ISO 9001, and NEN7510 certification, and is a non-traded foundation with no parent company, private equity, or venture capital ownership.

Name

Arkin

Legal name

Stichting Arkin

Website

https://arkin.nl

Company type

Private

Founded year

2008

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Arkin is a Dutch specialist mental healthcare institution (Stichting Arkin) operating 11 mental health specialisms across 70+ locations in North Holland and Utrecht, employing 4,000 staff and serving 42,000 clients per year, with revenue reimbursed under the Dutch basic health insurance system.

Ownership category

akta.pro rank

Product category

Mental Healthcare Services

NAICS

Offices of Physicians, Mental Health Specialists (621112), Outpatient Mental Health and Substance Abuse Centers (621420), Offices of Mental Health Practitioners (except Physicians) (621330)

SIC

Services-Health Services (8000)

akta.pro primary industry

General Mental Health Therapy Platforms (Talk Therapy) (HLALAEAA)

Keywords

• Mental healthcare services
• Specialized psychiatric care
• Addiction treatment
• Psychological treatment services
• Forensic psychiatry services

Headquarters

HQ city

Amsterdam

HQ country

Netherlands

HQ region

Europe

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales, Others

Revenue model

1. Specialized Mental Healthcare Services: Arkin provides specialized mental healthcare (ggz) services reimbursed through the Dutch basic health insurance package. Care is provided at 70 locations across North Holland and Utrecht. Revenue is generated through healthcare claims to insurance companies based on the Care Performance Model (Zorgprestatiemodel), where treatment time is billed based on scheduled consultations.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

Arkin is a specialist mental health institution (GGZ) providing specialized psychiatric care across 11 distinct specialisms including addiction care, depression treatment, trauma/PTSD, personality disorders, eating disorders, forensic psychiatry, and child and youth psychiatry. The organization delivers care through 70+ physical locations across North Holland and Utrecht, complemented by digital care via the Minddistrict platform and MS Teams video consultations, treating approximately 42,000 clients annually.

Product overview

Arkin is a specialist mental health institution (GGZ) with 11 distinct specialisms operating as sub-brands: Arkin Jeugd en Gezin (youth and family psychiatry), Arkin Ouderen (elderly care), Inforsa (forensic psychiatry), Jellinek (addiction), Mentrum (long-term psychiatric care), Novarum (eating disorders), PuntP (anxiety/mood disorders), NPI (personality problems), Roads (reintegration), Sinai Centrum (trauma/PTSD), and SPA (emergency psychiatry). The organization delivers care across 70+ locations in North Holland and Utrecht, serving 42,000 clients with 4,000 employees. Digital care is provided through the Minddistrict platform and Microsoft Teams video calling. Supplementary services include EVA (experience experts department), Arkin Rustpunt (spiritual care), prevention services, family consultancy, and smoke-free care programs.

Differentiator

Problem solved

Functional benefit

Brands

• Arkin Jeugd en Gezin: Centre for child and adolescent psychiatry and addiction care with locations in Amsterdam
• Arkin Ouderen
• Inforsa
• Jellinek
• Mentrum
• Novarum
• PuntP
• NPI
• Roads
• Sinai Centrum
• SPA - Spoedeisende Psychiatrie Amsterdam
• EVA
• Arkin Rustpunt

Products and services

• Arkin Jeugd en Gezin (Youth and Family) Centre for child and adolescent psychiatry and addiction care with locations in Amsterdam. Treats psychological problems in children, adolescents, and family systems.
• Arkin Ouderen (Elderly) Specialized mental health care for elderly individuals when psychological, social, and physical problems begin to play a role.
• Inforsa Expert in very serious (forensic) psychiatric problems where there is disruption and/or a crime involved.
• Jellinek Expert in addiction care, treating clients with substance abuse and related psychiatric conditions.
• Mentrum Treats people with serious long-term psychiatric problems, including multiple and complex conditions.
• Novarum Expert in treating adults with eating disorders including anorexia, bulimia, binge eating disorder, eating disorder NAO or AGE, ARFID, and obesity.
• PuntP Offers mono- and multidisciplinary care within an outpatient setting for clients with anxiety or mood disorders.
• NPI (Nederlands Persoonlijkheids Instituut) Highly specialized center for the treatment of people with personality problems.
• Roads Offers reintegration services to people with psychiatric problems or an addiction background, supporting return to work and daily life.
• Sinai Centrum Expert in single and complex trauma-related complaints and PTSD treatment.
• SPA (Spoedeisende Psychiatrie Amsterdam) Emergency psychiatry service offering first aid to young people and adults with (very) serious acute psychological, psychosocial, and psychopathological problems.
• Minddistrict Digital Care Environment Digital care environment used by most Arkin specialties. Clients can view their care file, access self-help modules, complete online assignments, and fill in questionnaires. Accessible via computer, tablet, or mobile app.
• EVA (Ervaringsdeskundigen Vakgroep) Team of 30 experience experts who support clients in recovery, function as bridge builders, provide information, raise awareness, and contribute to improving policy and care.
• Arkin Rustpunt Digital spiritual care service offering inspiration, comfort, and peace. Users can light digital candles, find welcoming places, and access meditation content.
• Prevention Services Prevention offerings including personal consultations, discussion groups, courses, and support for relatives of people with psychological vulnerabilities.

Named customers4 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration13 records

Feature5 records

Partnerships

14 partnerships are on record, tiered core.

• National Exchange Point (LSP)coreTechnology or Integration · 1 March 2022National system connecting healthcare providers with pharmacies, integrated with Arkin since March 2022 for digital retrieval of medication data.
• KarifycoreTechnology or Integration · 1 January 2022Client portal platform used by Arkin for secure online access to medical data within the institution.
• GGZ InGeestcoreStrategic or Co-development PartnerCollaborates with Arkin in the regional case table for highly complex mental health care in the Amsterdam region, helping patients with multiple intertwined psychiatric conditions receive tailor-made treatment.
• Parnassia GroepcoreStrategic or Co-development PartnerCollaborates with Arkin in the regional case table for highly complex mental health care in the Amsterdam region.
• De ViersprongcoreStrategic or Co-development PartnerCollaborates with Arkin in the regional case table for highly complex mental health care in the Amsterdam region.
• Zilveren KruiscoreStrategic or Co-development PartnerHealth insurer partner in the regional case table for highly complex mental health care, providing financing for tailor-made care solutions.
• MinddistrictcoreTechnology or IntegrationDigital care environment platform used by almost all Arkin specialisms, allowing clients to view their care file, access self-help modules, and complete online assignments.
• Microsoft (MS Teams)coreTechnology or IntegrationVideo calling platform used for online intake interviews and treatment sessions at Arkin.
• VitaalpuntcoreStrategic or Co-development PartnerCollaborates with Arkin in the regional case table for highly complex mental health care in the Amsterdam region.
• Mentaal BetercoreStrategic or Co-development PartnerCollaborates with Arkin in the regional case table for highly complex mental health care in the Amsterdam region.
• AVVPcoreStrategic or Co-development PartnerCollaborates with Arkin in the regional case table for highly complex mental health care in the Amsterdam region.
• ELAAcoreStrategic or Co-development PartnerCollaborates with Arkin in the regional case table for highly complex mental health care in the Amsterdam region.
• GAZOcoreStrategic or Co-development PartnerCollaborates with Arkin in the regional case table for highly complex mental health care in the Amsterdam region.
• Clientenbelang AmsterdamcoreStrategic or Co-development PartnerCollaborates with Arkin in the regional case table for highly complex mental health care in the Amsterdam region.

Scale indicators6 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• Yulius: Dutch youth and adult mental-health provider with strong child/adolescent psychiatry capabilities that directly overlap with Arkin Jeugd en Gezin and Arkin's broader youth specialism.
• Altrecht: Utrecht-based mental-health institution with a comparable multi-specialty footprint to Arkin in exactly one of Arkin's two operating provinces. Provides the most direct in-region head-to-head competition.
• Lentis: Specialist mental-health institution covering Groningen, Drenthe, and Friesland. Operates a similar multi-specialty ggz model with both inpatient and outpatient capacity, providing a useful structural benchmark for Arkin's regional operations.
• GGZ InGeest: Amsterdam-based specialist ggz provider focused on mood, anxiety, and severe psychiatric disorders. Direct co-partner with Arkin in the regional highly-complex-ggz case table and the most immediate regional competitor for patient flow.
• Dimence Groep: Dutch regional ggz provider in Overijssel/Salland with similar specialty coverage (addiction, youth, severe psychiatry). Comparable integrated specialty model operated as a non-profit foundation.
• Reinier van Arkel: 's-Hertogenbosch-based specialized ggz institution providing severe-psychiatry, personality-disorder, and forensic services with a comparable specialty mix to several Arkin divisions.
• Parnassia Groep: The largest Dutch specialist mental-health institution, operating across multiple provinces with a similarly broad specialty mix including severe psychiatry, addiction, and youth care. Co-participant with Arkin in the Amsterdam highly-complex-ggz regional case table.

Regional players

• Emergis: Zeeland-based mental-health institution offering comparable adult and youth psychiatry services in a non-overlapping geography; useful comparable for cost structure and reimbursement dynamics.
• Antes: Rotterdam/Zuid-Holland-based mental-health institution with strong addiction care (overlapping with Arkin's Jellinek) and severe-psychiatry services, operating in a non-overlapping region.
• Mondriaan: Limburg-based specialist ggz provider offering a comparable multi-specialty portfolio in a non-overlapping geography; useful structural benchmark for size and operating model.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat7 records

Key risks7 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/arkin.nl
• LinkedInlinkedin.com/company/arkin

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Subsidiaries13 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Arkin