Craven County NC

What Craven County NC does

Craven County is a county government entity in eastern North Carolina, established in 1700, headquartered at 406 Craven Street in New Bern. It provides a comprehensive portfolio of mandated public services to approximately 100,000 county residents and businesses through 28+ departments organized into functional areas including public safety (Sheriff's Office, Emergency Services, 911 dispatch), public health (Health Department with FQHC-designated Community Health Centers in Havelock and New Bern, hospice, dental, WIC), social services, water utility services (Water Department serving multiple townships), tax administration (property, motor vehicle), planning and inspections, transportation (CARTS rural transit system serving Craven, Pamlico, and Jones counties), solid waste and recycling, register of deeds, and senior services.

The county's technology platform is built on the CivicPlus content management system powering cravencountync.gov, with integrated digital services including online bill pay, central permitting, GIS/mapping (gis.cravencountync.gov), the Notify Me subscription alert system, and the CodeRED mass emergency notification platform. The website is designed to comply with Section 508 and WCAG 2.0 Level AA accessibility standards. There is no public-facing API or developer ecosystem; the technology footprint is standard government IT procurement.

Revenue is generated through three primary streams: property taxation at 44.48 cents per $100 of assessed value (FY2026-2027), recurring water utility billings to county customers, and transactional permit and fee revenue (building permits, concealed carry permits, marriage licenses, recording fees). The customer base is geographically restricted to Craven County's unincorporated areas and municipalities (Bridgeton, Cove City, Dover, Havelock, New Bern, River Bend, Trent Woods, Vanceboro). Operational accountability is maintained through an elected Board of Commissioners, with the county holding GFOA financial reporting certification and FEMA CRS Class 7 designation as of recent fiscal periods.

Name

Craven County NC

Legal name

Craven County

Website

https://cravencountync.gov

Company type

Private

Founded year

1700

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Craven County is a North Carolina county government headquartered in New Bern, serving approximately 100,000 residents with mandated public services including water utilities, public safety, health, social services, and tax administration through 28+ departments.

Ownership category

akta.pro rank

Product category

County Government Public Administration

NAICS

Water, Sewage and Other Systems (2213), Utilities (221), Police Protection (922120), Fire Protection (922160), Regulation, Licensing, and Inspection of Miscellaneous Commercial Sectors (92615)

SIC

Services-Social Services (8300), Services-Personal Services (7200), Electric, Gas & Sanitary Services (4900), Services-Services, Nec (8900)

akta.pro primary industry

County/District/Local Health Departments (HLAJAAAB)

akta.pro secondary industries

Taxpayer Services, Education & Outreach (BPAIADAM), Public Defense & Legal Aid Services (BPAIAFAC)

Keywords

• County government services
• Public safety services
• Water utility services
• Property tax administration
• Public health services

Headquarters

HQ city

Newbern

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain, Others

Revenue model

1. Property Tax: Primary revenue source from property taxation at 44.48 cents per $100 of assessed value, used to fund county operations, education, public safety, and infrastructure.
2. Water Services: Water utility services providing drinking water to county customers with associated billing for water usage.
3. Permits and Fees: Revenue from various permits including building permits, concealed carry permits, marriage licenses, and other county services.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

Craven County NC is a county government providing essential public services to residents and businesses across Craven County, North Carolina. Its core offerings include water utility service, public safety (sheriff, emergency management, 911), public health (community health centers, WIC, dental, hospice), social services, property tax administration, planning and inspections, vital records (Register of Deeds), solid waste and recycling, transportation (CARTS), and senior services. Services are delivered through 28+ departments, physical offices, an online CivicPlus portal, and digital self-service tools including bill pay and permit applications.

Product overview

Craven County NC operates as a county government providing public services to residents through a CivicPlus-powered digital portal. The service portfolio consists of core utility services (water department), public health services (health department, hospice), social services, public safety (sheriff's office, emergency services), revenue administration (tax department), development services (planning, inspections, permitting), transportation (CARTS transit system), environmental services (solid waste, recycling), records management (register of deeds), and digital self-service portals (bill pay, permit applications, notification subscriptions). The online presence is built on the CivicPlus content management system with integrated emergency notification capabilities via CodeRED, GIS mapping tools, and various department-specific self-service platforms. This is not a commercial product company but a municipal government offering essential public services through digital channels.

Differentiator

Problem solved

Functional benefit

Products and services

• Water Department Services

Named customers1 record

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• CivicPluscoreTechnology or IntegrationWebsite platform provider hosting cravencountync.gov with CivicEngage content management system. County website copyright notices indicate CivicPlus as the platform provider since 1997.

Scale indicators3 records

Recent moves7 records

Expansion highlights4 records

Broad incumbents

• New Hanover County, NC: Adjacent coastal NC county government offering the same core public-service portfolio (water, public health FQHC, sheriff, planning/inspections, tax administration, transit) at larger scale; comparable because it shares the coastal-NC operating environment, hurricane exposure, and full-service county-government structure.

Direct peers

• Pitt County, NC: Eastern NC county government with similar population scale and service mix (public health, social services, sheriff, tax, planning, transit); directly comparable as a peer NC county of similar size serving a multi-municipality geography in the same region.
• Onslow County, NC: Eastern NC county government (home of Camp Lejeune) offering a comparable full-service portfolio including public health, social services, sheriff, planning, and water/sewer utilities; directly comparable as an eastern NC peer county with military-driven population dynamics.
• Lenoir County, NC: Eastern NC county government of comparable population scale offering the same service mix (public health, social services, sheriff, tax administration, planning, water/sewer); directly comparable as a peer eastern NC county.
• Wayne County, NC: Eastern NC county government with a similar population scale and full-service portfolio including public health, social services, sheriff, planning/inspections, tax, and transit; directly comparable as a peer eastern NC county of similar size.

Regional players

• Carteret County, NC: Coastal eastern NC county government providing the same county-level service portfolio (water, public health, sheriff, tax, planning, emergency services, solid waste); comparable because it shares the coastal-NC operating environment and hurricane/flood exposure profile.
• Beaufort County, NC: Coastal eastern NC county government operating water utilities, public health, sheriff, and emergency services; comparable because it shares the eastern NC coastal geography, water-utility operations, and hurricane exposure.
• Jones County, NC: Small eastern NC county government already connected to Craven County via the CARTS regional transit system; comparable because it shares the rural eastern NC operating environment and is a service-area peer through the multi-county transit partnership.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Customer concentration

• Xx.com/user
• YouTubeyoutube.com/channel/UCZNzfx9Uscu-HFgtmw_ZRhQ
• Facebookfacebook.com/cravencounty
• LinkedInlinkedin.com/company/craven-county-government

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Craven County NC