The Mandt System
The Mandt System, founded 1975 and based in Richardson, Texas, delivers evidence-based crisis prevention, de-escalation, and workplace violence prevention training through a progressive train-the-trainer curriculum serving healthcare, education, human services, and juvenile justice organizations across the US, Canada, and Australia.
- Company typePrivate
- Founded1975
- HeadquartersRichardson, United States
- Headcount51–100
- GTM typeB2B and B2C
- OfferingServices
What The Mandt System does
The Mandt System is a privately held training company founded in 1975 by David Mandt, headquartered in Richardson, Texas, that delivers evidence-based crisis prevention, de-escalation, and workplace violence prevention training to organizations in the healthcare, education, human services, and juvenile justice sectors. The core offering is a progressive curriculum organized across five levels — Relational, Relational + Conceptual + Technical (RCT), Advanced, Shield and Pad, and Enhanced Safety — delivered through a train-the-trainer model in which organizations certify one or more staff as instructors via scheduled in-person classes or customized on-site engagements (minimum 8 instructors per class). The platform is differentiated by its person-centered, trauma-informed methodology, an integrated Conceptual Library covering Trauma-Informed Services and Positive Behavior Interventions and Supports (PBIS), and proprietary frameworks including the crisis cycle model and RADAR situational awareness system; per-instructor certification pricing ranges from $1,065 to $4,025 USD with a two-year certification validity that creates recurring re-certification revenue.
The company's go-to-market combines public training events, on-site delivery, an eLearning portal, and the Mandt Student Academy sub-brand for direct training; in January 2025 it launched Mandt 3.0, a portfolio-based digital learning model that introduces per-student digital portfolios at $14.99 USD alongside the legacy certification revenue. The Mandt for Families sub-brand extends the curriculum to caregivers as a 120-minute consumer-facing online course. The company operates through wholly-owned subsidiaries in Canada (THE MANDT SYSTEM – CANADA, ULC) and Australia (THE MANDT SYSTEM – AUSTRALIA PTY LTD), and holds IACET Authorized Provider accreditation enabling CEU issuance for instructor training. With 51–100 employees and no disclosed external funding, Mandt is a mature, founder-controlled services firm whose competitive position rests on 49 years of curriculum development, published outcomes research, and deep institutional embedding across regulated sectors.
The Mandt System firmographics
Firmographics- Name
- The Mandt System
- Legal name
- THE MANDT SYSTEM, INC.
- Website
- https://mandtsystem.com
- Company type
- Private
- Founded year
- 1975
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- The Mandt System, founded 1975 and based in Richardson, Texas, delivers evidence-based crisis prevention, de-escalation, and workplace violence prevention training through a progressive train-the-trainer curriculum serving healthcare, education, human services, and juvenile justice organizations across the US, Canada, and Australia.
- Ownership category
- akta.pro rank
The Mandt System industry classification
Industry- Product category
- Crisis Prevention and Workplace Violence Training Services
- NAICS
- Professional and Management Development Training (611430), Educational Support Services (61171)
- SIC
- Services-Educational Services (8200)
- akta.pro primary industry
- Training Delivery Providers (In-Person, Virtual, Train-the-Trainer) (BPACANAM)
Keywords
Where The Mandt System is headquartered
LocationHeadquarters
- HQ city
- Richardson
- HQ country
- United States
- HQ region
- North America
Offices5 records
Markets served
The Mandt System business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Instructor Certification Training: The company generates revenue primarily through instructor certification training courses. Organizations pay per-instructor certification fees at various levels (Relational, Technical, Advanced) to certify staff members who then train others within their organization. Instructor certification is valid for two years.
- Student Learning Portfolio (Mandt 3.0): Beginning January 2025 with Mandt 3.0 launch, the company offers a portfolio-based student learning model including eBooks, downloadable workbooks, eLearning courses, paperless tests, videos, interactive images, weekly microlearning refreshers, and student certificates at $14.99 USD / $19.99 CAD per portfolio.
- Enhanced Safety Level Training: Customized on-site training for organizations requiring specialized skills for high-risk situations. Priced as a flat fee of $4,195 USD / $5,760 CAD for up to 10 instructors plus travel expenses.
- Optional Blended eLearning: Mandt 2.0 (through December 2024) offers optional Blended eLearning add-ons available at cost per participant for organizations wanting supplementary online learning components.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| One time/ perpetual license | Multi-year contract | Relational Level - 2-day instructor certification covering relationship building and de-escalation |
| One time/ perpetual license | Multi-year contract | Relational + Technical Level - 4-day comprehensive training with physical intervention skills |
| One time/ perpetual license | Multi-year contract | Advanced Level - 3-day training for high-risk environments with intentional aggression |
| One time/ perpetual license | Multi-year contract | Shield and Pad Program - Half-day add-on training for protective equipment usage |
| One time/ perpetual license | Multi-year contract | Enhanced Safety Level - Customized on-site training for extreme cases |
| Subscription | Pay-as-you-go | Mandt 3.0 Student Learning Portfolio - Comprehensive online learning resources |
Go-to-market motion2 records
Distribution channels5 records
Marketing channels8 records
The Mandt System product offering
Product offeringCore offering
The Mandt System trains organizations and families in crisis prevention, de-escalation, and workplace violence prevention through a layered, train-the-trainer curriculum. The core deliverable is instructor certification (Relational, RCT, Advanced, Shield and Pad, and Enhanced Safety Levels), supported by blended eLearning, an online Student Learning Portfolio, and an included Conceptual Library of reference content.
Product overview
The Mandt System is a holistic, evidence-based workplace violence prevention and crisis management training platform that operates on a train-the-trainer model. The core curriculum is organized in a progressive structure: Relational Level (foundational de-escalation and relationship-building), Relational + Conceptual + Technical Level (adds physical intervention skills), Advanced Level (high-risk behavior management), Shield and Pad Program (protective equipment usage), and Enhanced Safety Level (extreme aggression specialized training). The Conceptual Library (Trauma-Informed Services and PBIS chapters) is included at all levels. The company also offers specialized programs including Mandt for Families (for family caregivers) and the Mandt Student Academy (for organizations seeking direct training). Mandt 3.0, launching January 2025, introduces a new portfolio-based student learning model with comprehensive digital resources.
Differentiator
Problem solved
Functional benefit
Brands
- Mandt for Families: An online e-learning training program designed for family members and caregivers to foster positive and healthy relationships using The Mandt System's foundational concepts.
- Mandt Student Academy
Products and services
- Relational Level Training
- Relational + Conceptual + Technical (RCT) Level Training
- Advanced Level Training
- Shield and Pad Program
- Enhanced Safety Level Training
- Mandt for Families
- Mandt Student Academy
- Mandt 3.0 Student Learning Portfolio
- Blended eLearning
Quantifiable outcome
- Restraint episodes reduced by 92% post-training compared to pre-training levels (8% vs baseline)
- +3 more outcomes
Companies that use The Mandt System
Customer profileNamed customers8 records
Segments6 records
Ideal customer profiles6 records
The Mandt System technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature5 records
The Mandt System partnerships and signals
Strategic signalScale indicators6 records
Recent moves6 records
Expansion highlights6 records
The Mandt System competitors and assessment
Company assessmentBroad incumbents
- Relias: Relias is a large-scale online training platform serving healthcare, behavioral health, and human services organizations with thousands of courses including crisis management. While not a direct crisis intervention specialist, it competes for the same training budget allocations through scalable digital delivery.
- Cornerstone OnDemand: Cornerstone OnDemand is a broad corporate learning and talent management platform used by healthcare and human services enterprises. It offers online compliance and safety training modules that could substitute for parts of Mandt's curriculum at lower cost and greater scalability.
Direct peers
- Verbal Judo Institute: Verbal Judo Institute provides verbal de-escalation and crisis communication training for healthcare, law enforcement, education, and corporate customers. It overlaps with Mandt's Relational Level training (Chapters 1-2) in de-escalation focus, though it is less specialized in physical intervention.
- Crisis Prevention Institute (CPI): CPI is the most direct competitor to The Mandt System, offering the Nonviolent Crisis Intervention (NCI) program with a train-the-trainer model for healthcare, education, and human services organizations. Both companies compete for the same enterprise customers seeking de-escalation and physical intervention training.
- NAPPI (Nonviolent Crisis Intervention): NAPPI provides nonviolent crisis intervention training with a train-the-trainer delivery model, serving healthcare, behavioral health, and educational organizations. It competes directly with Mandt in de-escalation and behavior management training across overlapping customer segments.
- Handle With Care: Handle With Care offers behavior management training programs for healthcare, education, and human services using a train-the-trainer approach focused on de-escalation and physical safety techniques. It is closely comparable to Mandt's relationship-based crisis intervention model.
- Therapeutic Crisis Intervention (TCI) - Cornell University: TCI, developed by Cornell University's Residential Child Care Project, provides crisis intervention training for child welfare, juvenile justice, and education organizations. It is a direct peer in the same specialized training category with similar curriculum and delivery structure.
- Safety-Care (QBS - Quality Behavioral Solutions): QBS provides Safety-Care training, a crisis prevention and intervention program with train-the-trainer certification for human services, education, and healthcare. It targets the same customer verticals and competes for the same training budgets as The Mandt System.
Market position
Strengths5 records
Weaknesses4 records
Competitive moat6 records
Key risks6 records
Key highlights6 records
Customer concentration
The Mandt System social profiles
Digital presenceThe Mandt System compliance and trust
Trust signalCompliance1 record
The Mandt System financial estimates
Financial estimateRevenue estimate
Valuation estimate
The Mandt System leadership team
Management profileNumber of profiles
Profiles1 record
The Mandt System subsidiaries and ownership
Company hierarchySubsidiaries2 records
The Mandt System funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
The Mandt System M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about The Mandt System
What does The Mandt System do?
The Mandt System trains organizations and families in crisis prevention, de-escalation, and workplace violence prevention through a layered, train-the-trainer curriculum. The core deliverable is instructor certification (Relational, RCT, Advanced, Shield and Pad, and Enhanced Safety Levels), supported by blended eLearning, an online Student Learning Portfolio, and an included Conceptual Library of reference content.
Is The Mandt System a public or private company?
The Mandt System is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was The Mandt System founded?
The Mandt System was founded in 1975. It employs 51 to 100 people.
Where is The Mandt System based?
The Mandt System is headquartered in Richardson, United States, in the North America region.
How does The Mandt System make money?
Four revenue lines are on record. Instructor Certification Training is the primary driver. The others are student Learning Portfolio (Mandt 3.0), enhanced Safety Level Training and optional Blended eLearning.
Who are The Mandt System's main competitors?
Broad incumbents on record are Relias and Cornerstone OnDemand. Direct peers are Verbal Judo Institute, Crisis Prevention Institute (CPI), NAPPI (Nonviolent Crisis Intervention), Handle With Care, Therapeutic Crisis Intervention (TCI) - Cornell University and Safety-Care (QBS - Quality Behavioral Solutions).
Does The Mandt System have an API?
No public API is recorded for The Mandt System.
What industry is The Mandt System in?
The Mandt System's product category is Crisis Prevention and Workplace Violence Training Services. Its primary akta.pro industry code is BPACANAM, Training Delivery Providers (In-Person, Virtual, Train-the-Trainer). Its NAICS code is 611430 and its SIC code is 8200.