City of Dickinson

What City of Dickinson does

The City of Dickinson is a home-rule municipal government headquartered at 38 1st Street West in Dickinson, Stark County, North Dakota, serving residents, local businesses, and visitors within city limits and exercising planning/zoning jurisdiction two miles beyond. Organized under a five-member elected City Commission with Scott Decker serving as Mayor and Dustin Dassinger as City Administrator, the entity operates roughly 10 core departments — Police, Fire, Public Works, Library, Museum Center, Municipal Court, Development Services, Administrative Services, City Commission, and the Public Safety Center — and supports an additional adjacent venue in Legacy Square. Operating continuously since 1888 (with the Fire Department tracing to the 1891 establishment of the Dickinson Hose Company), the city delivers public safety, utilities, infrastructure, cultural programming, and administrative services through a distributed facility footprint and citizen-facing digital portals.

The city's product portfolio spans physical service delivery (fire and police response, water/sewer/garbage/recycling collection, road and cemetery maintenance, building inspections) and digitally enabled citizen services including online utility bill payment via eservices.dickinsongov.com, the Know Your H2O consumer water portal (Neptune360), GIS Maps (ArcGIS), a project/permit tracking portal, the CivicPlus-based municipal website with mass-notification capabilities, the Tip411-powered Badlands Crime Stoppers app, the ReCollect-backed Dickinson Works waste-management app, the Polaris library catalog, and Beanstack reading-program platform. The 12-acre Dickinson Museum Center — comprising the Badlands Dinosaur Museum, Joachim Regional History Museum, Pioneer Machinery Hall, and Prairie Outpost Park — functions as both a cultural amenity and a regional research destination.

The city's revenue model is multi-stream and tax-anchored: property taxes and state-shared sales tax revenue form the taxation base; water/sewer/garbage/recycling utility billing operates as recurring monthly subscription revenue from residents and businesses; one-time revenue is generated from building permits, business licenses, contractor licenses, liquor licenses, and event permits; transaction-fee revenue accrues from traffic citations and municipal court fines via the ND Courts public access system; and user fees support the Museum Center (tiered admission), library services, recreation programs, and facility rentals at Legacy Square. Capital investments are documented through published Budget Books, Fee Schedules, Financial Audits, and Monthly Financial Reports hosted on the Municode document portal. The Dickinson Press is reported as previewing the Live at Legacy Square concert series, and 2026 concert headliners have been announced, indicating active programming of the city's newest asset.

Name

City of Dickinson

Legal name

City of Dickinson

Website

https://dickinsongov.com

Company type

Public

Founded year

1888

Operating status

Operating

Headcount range

251–500 employees

Short description

The City of Dickinson is a North Dakota municipal government providing public safety, utilities, public works, library, museum, court, and administrative services to residents, businesses, and visitors within city limits and two-mile extraterritorial jurisdiction in Stark County, funded by taxes, utility billing, permits, fees, and fines.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Administration of Urban Planning and Community and Rural Development (92512), Administration of Housing Programs, Urban Planning, and Community Development (925), Justice, Public Order, and Safety Activities (922), Sewage Treatment Facilities (221320), Administration of Environmental Quality Programs (9241)

SIC

Water Supply (4941), Refuse Systems (4953), Sanitary Services (4950)

akta.pro primary industry

Mayor/City Manager & General Administration (BPAIACAA)

akta.pro secondary industries

Public Works Departments (Streets, Bridges, Stormwater, Fleet, Maintenance) (BPAIALAD), Stormwater Management & MS4 Compliance Services (BPALAMAL), Municipal Contract Collection & Franchise Operations (BPALAAAH), Public Works / In-House Municipal Collection Operations (EUAIAAAF)

Keywords

• Municipal government services
• Public safety services
• Utility billing services
• Public library services
• Community development

Headquarters

HQ city

Dickinson

HQ country

United States

HQ region

North America

Offices7 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others

Revenue model

1. Property Taxes: The city collects property taxes as a primary revenue source for municipal operations and services.
2. Utility Billing: Revenue generated from water, sewer, garbage, and recycling services provided to residents and businesses.
3. Licenses and Permits: Fees collected for various permits including building permits, business licenses, liquor licenses, contractor licenses, event permits, and other regulatory licenses.
4. Fines and Fees: Revenue from traffic citations, parking violations, and municipal court fines.
5. Sales Tax Revenue Sharing: City receives state-shared sales tax revenue as part of North Dakota's municipal funding mechanism.
6. User Fees: Various user fees including recreation fees, museum admission, library fees, and facility rental fees.

Pricing tiers

Go-to-market motion1 record

Distribution channels7 records

Marketing channels7 records

Core offering

The City of Dickinson is a municipal government that delivers core public services to residents and businesses of Dickinson, North Dakota, including public safety (police and fire), water, sewer, garbage, and recycling utilities, street and storm water infrastructure, building inspections and development permits, municipal court, public library, museum and cultural programming, and community recreation and events. Services are funded through property and sales taxes, user fees, licenses and permits, and fines, and are delivered through City Hall, departmental offices, physical facilities (Public Safety Center, Legacy Square, Library, Museum Center), and online citizen portals.

Product overview

The City of Dickinson operates a comprehensive municipal government website offering citizen-facing digital services. The core platform at DickinsonGov.com provides access to all city departments including Police, Fire, Library, Museum Center, Public Works, and Development Services. Key digital products include the Legacy Square concert venue, Know Your H2O consumer water portal, CivicPlus mass notification system, GIS mapping portal, and various online application portals for permits and licenses. The city utilizes integrated third-party platforms including ReCollect for waste management, GovernmentJobs.com for employment, Municode for document hosting, and Tip411 for crime tips. The portfolio includes both direct service delivery (utility payments, court citations) and information/engagement platforms (news, events calendar, meeting schedules).

Differentiator

Problem solved

Functional benefit

Brands

• Badlands Dinosaur Museum: A paleontology museum featuring dinosaur exhibits, research facilities, and fieldwork opportunities at Dickinson Museum Center.
• Joachim Regional Museum
• Pioneer Machinery Hall
• Prairie Outpost Park
• Live at Legacy Square
• Know Your H2O
• Dickinson Fire Department Academy

Products and services

• City Government Website (DickinsonGov.com) Official municipal website providing citizen access to government services, departments, meeting schedules, news, events, and online transactions for the City of Dickinson, ND.
• Dickinson Police Department Municipal law enforcement services for residents and businesses including Patrol, Investigations, K-9 Unit, Animal Control, Dispatch, Narcotics Task Force, Bike Patrol, School Resource Officer, Remote Pilot Unit, and Southwest Tactical Team divisions.
• Dickinson Fire Department Fire suppression, fire inspections, CPR program, and fire safety services operated from two stations, with history dating back to the 1891 Dickinson Hose Company.
• Public Works Services Municipal infrastructure services including water, sewer, streets, solid waste, recycling, storm water, cemetery, buildings & grounds, and forestry departments.
• Dickinson Area Public Library Public library offering books, media, programs, eBooks, Bookmobile services serving Billings, Stark, and Slope Counties, and reading programs through the Beanstack platform.
• Dickinson Museum Center 12-acre campus featuring Badlands Dinosaur Museum (with paleontology research), Joachim Regional History Museum, Pioneer Machinery Hall, and Prairie Outpost Park, with an online gift shop.
• Legacy Square Events Venue

Quantifiable outcome

• Fire Department has been serving the community since 1891
• +2 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration12 records

Partnerships

Two partnerships are on record, tiered core.

• Badlands Crime StopperscoreStrategic or Co-development Partner · 1 January 2023Partnership with Dickinson Police Department for anonymous crime tip reporting. Operates tip line (701-456-7754), text line (701-840-6108), web tips, and mobile app via Tip411 for anonymous crime reporting that may lead to arrests and reward payments.
• Dickinson Convention & Visitors BureaucoreGTM or Marketing PartnerPartnership for tourism marketing and visitor information services. The CVB provides local and regional tourism information and maintains a gift shop featuring ND products. Located at 72 E. Museum Dr., Dickinson, ND 58601.

Scale indicators4 records

Recent moves8 records

Expansion highlights6 records

Direct peers

• City of Bismarck, ND: North Dakota state capital municipal government with comparable departmental structure (Police, Fire, Public Works, Library, Municipal Court) serving a similar Midwestern energy-economy catchment; the most natural direct functional peer.
• City of Minot, ND: North Dakota municipal government of similar scale operating the same core service portfolio (police, fire, public works, library, municipal court) and similarly exposed to Bakken-driven economic cycles.
• City of Williston, ND: Bakken-region municipal government of comparable size with overlapping public-works, public-safety, and utility service profile and direct exposure to the same oil-driven tax-base dynamics.
• City of Mandan, ND: Adjacent North Dakota municipal government operating a similar departmental portfolio and serving a similarly-sized community in the same state regulatory and economic environment.
• City of Grand Forks, ND: Larger North Dakota municipal government with the same departmental model (Police, Fire, Public Works, Library, Municipal Court, Development Services), offering a useful comparable for service breadth and budget structure.
• City of Watford City, ND: Small Bakken-region city with a very similar energy-economy-driven revenue mix and municipal service footprint, making it a tight comparable for population-scale and revenue volatility.

Regional players

• City of Bozeman, MT: Mountain-West municipal government of comparable scale operating police, fire, public works, library, and museum/cultural facilities (including a notable paleontology-adjacent museum offering) with similar small-city service breadth.
• City of Miles City, MT: Small plains/mountain-West municipal government with a comparable departmental portfolio and a similarly constrained geographic footprint, useful as a population-size and service-mix comparable.

Broad incumbents

• City of Fargo, ND: Largest North Dakota municipal government; functions as a broad incumbent in the same state regulatory framework, providing scale-comparable benchmarks for utility billing, permitting, and civic technology deployment.

Others

• CivicPlus: Vendor of the municipal website, mass-notification, and citizen-engagement platform actually used by Dickinson; included as an adjacent ecosystem participant relevant to benchmarking the city's digital service delivery.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/@cityofdickinson-cityhall7679/streams
• Facebookfacebook.com/DickinsonPD
• Instagraminstagram.com/dickinsonlegacysquare
• LinkedInlinkedin.com/company/city-of-dickison

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Subsidiaries11 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about City of Dickinson