Jackson Hospitality Services

What Jackson Hospitality Services does

Jackson Hospitality Services is a privately held, family-operated hotel management and development firm headquartered in Birmingham, Alabama. Founded in 1977, the company provides end-to-end hotel services to property owners and developers across the state, with offerings spanning Hotel Development (strategic planning and new-build or upgrade projects), Property Management (daily operations through long-term strategic planning), Staffing Solutions, Revenue Optimization Strategies, and Operational Management. Its managed portfolio comprises five properties in Alabama: Springhill Suites (Leeds, opening July 2026), Hotel Capstone (Tuscaloosa, on the University of Alabama campus), Comfort Inn & Suites at CrossPlex Village (Birmingham), Hampton Inn Leeds, and Candlewood Suites (Alabaster).

The firm operates across all four major U.S. hotel brand families — Choice Hotels (Comfort Inn, Candlewood Suites), Marriott International (Sheraton, Springhill Suites), Hilton (Hampton Inn), and IHG — and has accumulated extensive brand-level recognition including 9 Choice Gold Awards, 2 Choice Platinum Awards, 11 Sheraton Chairman's Club awards, the Hilton Pinnacle Award of Excellence, and multiple IHG quality awards. Leadership (President Cory G. Jackson, Jr., CHA; Vice President Neal B. Jackson, CHA; Assistant Area Director Cory Jackson III; Accounting lead Ricky Rogers) carries Certified Hotel Administrator credentials and reflects a multi-generational Jackson family ownership structure with no disclosed external investors, parent company, or subsidiaries.

The business model is managed-services revenue generated through management contracts with hotel property owners, structured per industry norms as a percentage of hotel revenue or fixed management fees. Go-to-market is consultative direct sales targeted at hotel owners and developers in Alabama, supported by a corporate website, client testimonials, and direct executive outreach. No proprietary technology platform, AI/ML capabilities, patents, or external funding have been disclosed, and the firm relies on operational expertise, brand-level credentials, and owner relationships as its primary sources of competitive differentiation.

Name

Jackson Hospitality Services

Legal name

Jackson Hospitality Services

Website

https://jacksonhospitality.com

Company type

Private

Founded year

1977

Operating status

Operating

Headcount range

1–10 employees

Short description

Jackson Hospitality Services is a privately held, family-operated hotel management and development firm based in Birmingham, Alabama, providing property management, development, staffing, and revenue optimization services to hotel owners and developers across the state under major brands including Choice, Marriott, Hilton, and IHG.

Ownership category

akta.pro rank

Product category

Hotel Management Services

NAICS

Real Estate Property Managers (53131)

SIC

Real Estate Agents & Managers (For Others) (6531)

akta.pro primary industry

Hospitality (Hotel) Property Management (BPAJAGAG)

akta.pro secondary industry

Hospitality (Hotels & Resorts) Asset Management (BPAJAMAE)

Keywords

• Hotel management services
• Hotel development
• Property management
• Hospitality operations
• Revenue optimization

Headquarters

HQ city

Birmingham

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Hotel Management Services: Jackson Hospitality Services generates revenue through providing comprehensive hotel management services to hotel owners and developers. This includes operational management, property management, staffing solutions, and revenue optimization strategies. Revenue is derived from management contracts with hotel properties, likely structured as a percentage of hotel revenue or a fixed management fee arrangement typical in the hospitality management industry.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

Jackson Hospitality Services provides hotel development, property management, operational management, staffing, and revenue optimization services to hotel owners and developers in Alabama. The company manages a portfolio of five hotel properties under major national brands (Hilton, Marriott/Sheraton, Choice, IHG) and takes on new development and renovation engagements on behalf of property owners. Services are contracted directly with owners through custom management agreements.

Product overview

Jackson Hospitality Services is a hotel management and development services company offering a unified suite of operational solutions. The core offerings include Hotel Development (strategic planning and new property development), Property Management (daily operations to strategic planning), Staffing Services, and Revenue Strategies. The company manages a portfolio of hotel properties across Alabama including Springhill Suites (Leeds), Hotel Capstone (Tuscaloosa), Comfort Inn & Suites at CrossPlex Village (Birmingham), Hampton Inn Leeds, and Candlewood Suites (Alabaster). Services are delivered through a team-based approach with a focus on ethical practices, strategic partnerships with hotel brands (Hilton, IHG, Choice, Sheraton), and data-driven decision-making to optimize hotel operations and maximize profitability for hotel owners and developers.

Differentiator

Problem solved

Functional benefit

Products and services

• Hotel Development Strategic planning and development services to build new properties or upgrade existing ones, ensuring each project meets the highest standards of quality and efficiency. Intended for hotel owners and developers in Alabama.
• Property Management Comprehensive property management service covering daily operations through long-term strategic planning for hotel properties, intended for hotel owners seeking to keep their properties competitive.
• Operational Management Day-to-day operational management services focused on optimizing hotel operations and improving guest satisfaction, delivered as part of tailored hotel management solutions for hotel owners.
• Staffing Services Hotel staffing solutions provided as part of comprehensive hotel management offerings tailored for hotel owners and developers.
• Revenue Strategies Revenue optimization strategies delivered as part of tailored hotel management solutions to help maximize profitability for hotel owners.

Quantifiable outcome

• Consistent top-ranking performance among managed Hampton Inns nationally
• +1 more outcomes

Named customers8 records

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Five partnerships are on record, tiered core and minor.

• Choice Hotels (Choice, Comfort, Candlewood brands)coreStrategic or Co-development PartnerJackson Hospitality Services manages multiple properties under Choice Hotels brands including Comfort Inn & Suites and Candlewood Suites. The company has received numerous Choice Gold Awards (9), Choice Platinum Awards (2), and Choice Best of Brand award, indicating a strong, long-standing partnership with Choice Hotels International.
• Marriott International (Sheraton brand)coreStrategic or Co-development PartnerJackson Hospitality Services manages properties under the Sheraton/Marriott brand with multiple recognition including 11 Sheraton Chairman's Club awards and Sheraton Presidents Club membership, demonstrating a significant partnership with Marriott International.
• Hilton (Hampton Inn brand)coreStrategic or Co-development PartnerJackson Hospitality Services manages Hampton Inn Leeds under the Hilton brand and has received Hilton Pinnacle Award of Excellence (1), Hilton Lighthouse Awards (3), and Hilton Circle of Excellence recognition, indicating a strong partnership with Hilton.
• IHG (InterContinental Hotels Group)coreStrategic or Co-development PartnerJackson Hospitality Services manages properties under IHG brands and has received IHG Quality Performer and IHG Quality of Excellence awards, indicating an active partnership with InterContinental Hotels Group.
• Marriott International (Springhill Suites brand)minorStrategic or Co-development PartnerJackson Hospitality Services announced the upcoming opening of Springhill Suites in Leeds, Alabama in July 2026, joining their portfolio under Marriott International's Springhill Suites brand.

Scale indicators2 records

Recent moves4 records

Expansion highlights4 records

Direct peers

• Concord Hospitality Enterprises Company: Mid-sized third-party hotel management and development company operating across major US brands (Marriott, Hilton, IHG, Hyatt). Comparable to JHS in offering both management and development services to owners, but at materially larger scale with national footprint.
• Marshall Hotels & Resorts: Regional third-party hotel management firm managing premium-branded and soft-branded properties across the Eastern US. Closely comparable to JHS in brand-mix (Marriott, Hilton, IHG) and focus on full-service and select-service owner-management contracts.
• Newport Hospitality Group: Mid-Atlantic and Southeast-focused hotel management company managing franchised properties under Hilton, Marriott, IHG, and Hyatt brands. Directly comparable as a regional multi-brand third-party manager with similar property-type focus.
• Hospitality Ventures Management Group (HVMG): Third-party hotel management and asset management firm operating across full-service, select-service, and lifestyle brands under Hilton, Marriott, and IHG. Comparable in offering management plus development advisory to hotel owners, though at larger scale than JHS.
• Pyramid Hotel Group: Boston-based third-party hotel management company operating branded and independent properties across the US. Comparable in providing operational management, revenue strategy, and development services, though at significantly larger scale and broader geographic reach.
• Sage Hospitality Group: Denver-based hotel management, development, and investment firm operating across branded and lifestyle properties. Comparable in offering both management and development services to owners, though with broader national footprint than JHS.
• Driftwood Hospitality Management: Florida-based hotel management company operating full-service, select-service, and resort properties across multiple major brands. Comparable as a multi-brand third-party manager with similar property-type focus to JHS.

Broad incumbents

• Aimbridge Hospitality: Largest independent third-party hotel management company in North America, operating thousands of properties across virtually every major brand. Represents the scaled, well-capitalized competitor that JHS would face in any out-of-state expansion or large contract RFP.
• Highgate Hotels: Major multi-brand hotel management, investment, and development firm with a national luxury, full-service, and select-service portfolio. Adjacent incumbent competitor with far greater scale, capital, and proprietary systems than JHS.
• Interstate Hotels & Resorts (Aimbridge): Large-scale third-party hotel management company (now part of Aimbridge) operating franchised and independent properties globally. Comparable service model — third-party management for owners across major brands — but at a fundamentally larger enterprise scale than JHS.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/JacksonHospitality
• LinkedInlinkedin.com/company/jackson-hospitality-services

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Jackson Hospitality Services