What CareerSource Palm Beach County does

CareerSource Palm Beach County is the federally designated Local Workforce Development Board (LWDB 21) for Palm Beach County, Florida, operating as an Independent Special District under the Workforce Innovation and Opportunity Act. Founded in 1996 and headquartered in West Palm Beach with 101–250 employees, the organization serves as the county's American Job Center affiliate, delivering free workforce development services to both job seekers and employers through two physical career centers (West Palm Beach and Belle Glade) and a virtual delivery channel.

The organization's core product suite is structured around three user groups. For job seekers it offers Job Seeker Services, Training Scholarships in IT/healthcare/trades/manufacturing, Registered Apprenticeships, Veteran Services (with Get There Faster Grant), Disability Services (Ticket to Work), the Elevate360 professional workshop program, and the Engage youth program for ages 18–24. For employers it provides Business Services, subsidized Internships and Work Experience, On-The-Job Training with up to 75% wage reimbursement, and SkillBridge placements via Veterans Florida. Underlying technology includes the Employ Florida job-matching platform, virtual workshop delivery, online career assessments, and an Apprenticeship Navigator system, though no proprietary AI or machine-learning capabilities are disclosed.

CareerSource Palm Beach County is publicly funded rather than commercially revenue-generating. Operating funds flow from federal WIOA Title I grants, TANF, SNAP E&T allocations, and an administrative contract with the Palm Beach County Board of County Commissioners. All services are provided at no cost to participants and employers, positioning the entity as a grant-funded quasi-governmental intermediary rather than a commercial business. The Education and Industry Consortium of the Palm Beaches, the governing Palm Beach Workforce Development Consortium Interlocal Agreement, and cross-board MOUs with CareerSource Central Florida, Gulf Coast, Northeast Florida, and North Central Florida structure its regional coordination and oversight.

Name

CareerSource Palm Beach County

Legal name

CareerSource Palm Beach County

Website

https://careersourcepbc.com

Company type

Private

Founded year

1996

Operating status

Operating

Headcount range

101–250 employees

Short description

CareerSource Palm Beach County is the federally designated Local Workforce Development Board (LWDB 21) for Palm Beach County, Florida, providing free job seeker and employer workforce services through two career centers and virtual programs, funded by WIOA grants and county contracts.

Ownership category

akta.pro rank

Headquarters

HQ city

West Palm Beach

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Public Workforce Development Funding: CareerSource Palm Beach County is funded through federal and state workforce development grants including Workforce Innovation and Opportunity Act (WIOA) Title I funds, Temporary Assistance for Needy Families (TANF), and Supplemental Nutrition Assistance Program Employment & Training (SNAP E&T). The organization also receives administrative funding through a contract with the Palm Beach County Board of County Commissioners. All services to job seekers and employers are provided at no cost.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

CareerSource Palm Beach County is a nonprofit Local Workforce Development Board that delivers free workforce development services to Palm Beach County residents and employers. Its core offerings include career counseling and job placement for job seekers, WIOA-funded training scholarships, registered apprenticeships, veteran-focused employment services, disability employment programs, youth workforce programs (Engage Youth and Elevate360), and employer services such as recruitment, customized training, internships, and federal hiring tax credit administration. The organization is funded primarily through federal Workforce Innovation and Opportunity Act (WIOA), TANF, and SNAP E&T grants and operates two career centers in West Palm Beach and Belle Glade.

Product overview

CareerSource Palm Beach County operates as a workforce development organization offering a comprehensive suite of interconnected programs and services for both job seekers and employers. For job seekers, the core offerings include Job Seeker Services (career support and job placement), Training Scholarships (financial assistance for certifications), Apprenticeships (paid earn-while-you-learn programs), Veteran Services (priority support for military members), Disability Services (inclusive employment assistance), Elevate360 (professional career workshops), and the Engage Youth Program (support for ages 18-24). For employers, services include Business Services (talent acquisition and recruitment), Internships and Work Experience (subsidized placements), Training and Hiring Funding (wage reimbursements and training support), and Provider Services (support for training organizations). The organization functions as a convening hub connecting individuals to careers, businesses to talent, and communities to opportunity through federally and state-funded workforce programs.

Differentiator

Problem solved

Functional benefit

Brands

• Engage: Youth program for individuals ages 18-24 offering job readiness, career exploration, and paid work experience with tracks in Education, Trades, IT, and Healthcare.
• Elevate360

Products and services

• Job Seeker Services Free career counseling, job search assistance, resume support, and career planning services for individuals seeking employment or career advancement in Palm Beach County.
• Training Scholarships WIOA-funded Individual Training Accounts (ITAs) that pay for occupational skills training, certifications, and credentials for eligible job seekers through approved training providers on the Eligible Training Provider List.
• Apprenticeship Programs Registered apprenticeship opportunities that combine paid on-the-job learning with classroom instruction, allowing participants to earn wages while building occupational skills in partnership with local employers.
• Veteran Services Specialized employment services for military veterans, including priority of service under federal workforce law, career counseling tailored to translating military experience, and connections to veteran-specific hiring programs.
• Disability Services Employment support services for individuals with disabilities, including career counseling, job placement assistance, accommodations coordination, and connections to vocational rehabilitation resources.
• Engage Youth Program Youth-focused workforce development program providing career exploration, job readiness training, work experience, and mentoring for young people in Palm Beach County.
• Elevate360 CareerSource's signature youth and young-adult program providing intensive career readiness, training, and work-based learning experiences to help participants prepare for and obtain employment.
• Business Recruitment Services Free recruitment support for local employers, including job postings through the Employ Florida network, candidate matching, screening, and referrals of work-ready job seekers.
• Internships and Work Experience Paid and unpaid work-based learning opportunities, including internships, work experiences, and on-the-job training programs coordinated with local employers to give job seekers hands-on workplace exposure.
• Training and Hiring Funding Customized training programs and hiring incentives for employers, including On-the-Job Training (OJT) contracts, incumbent worker training, and administration of federal Work Opportunity Tax Credits (WOTC).
• Provider Services Support and onboarding for training providers and educational institutions seeking inclusion on the Eligible Training Provider List (ETPL), receiving WIOA-funded participant referrals, and coordinating service delivery with CareerSource.

Quantifiable outcome

• Over 90% of apprentices employed within nine months of completing programs
• +2 more outcomes

Named customers7 records

Segments7 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

24 partnerships are on record, tiered minor and core.

• Homeless Coalition of Palm Beach CountyminorStrategic or Co-development Partner · 1 January 2025Nonprofit partner for Project Connect events providing workforce services to homeless individuals including housing connections, support services, and employment support. Over 150 homeless individuals served at hosted events.
• Keiser UniversitycoreStrategic or Co-development PartnerEducational institution partner participating in the Education and Industry Consortium of the Palm Beaches, helping align training programs with workforce needs and providing academic pathways for career seekers.
• Palm Beach State CollegecoreStrategic or Co-development PartnerPrimary educational partner with multiple agreements including MOUs, IFAs, and related party contracts for training programs, career pathways, and workforce development initiatives serving Palm Beach County residents.
• South UniversitycoreStrategic or Co-development PartnerEducational institution partner in the Education and Industry Consortium contributing to workforce alignment efforts and career development programs.
• Florida Atlantic University Career CentercoreStrategic or Co-development PartnerUniversity career center partner providing workforce development support, student career services, and industry connections through consortium participation.
• CareerSource Central FloridaminorStrategic or Co-development PartnerRapid Registration Services Agreement for workforce coordination across Florida's regional workforce development boards.
• CareerSource Gulf CoastminorStrategic or Co-development PartnerRapid Response Services Agreement for workforce coordination and rapid registration services between regional workforce boards.
• CareerSource Northeast FloridaminorStrategic or Co-development PartnerRapid Registration Services Agreement supporting workforce service coordination across Florida workforce regions.
• CareerSource North Central FloridaminorStrategic or Co-development PartnerWorkforce Analytics Service Agreement for data sharing and research coordination between workforce development boards.
• CareerSource Research CoastminorStrategic or Co-development PartnerWorkforce Analytics Service Agreement for collaborative data analysis and workforce research across Florida workforce boards.
• AARP FoundationminorStrategic or Co-development PartnerPartnership supporting mature workers (50+) with employment services, training, and job placement assistance through an Individual Funding Agreement.
• Delray Beach Housing AuthorityminorStrategic or Co-development PartnerMOU partnership providing workforce services to housing authority residents and community members in the Delray Beach area.
• Florida Department of Education – Division of Blind ServicescoreStrategic or Co-development PartnerMOU partnership providing specialized workforce services for visually impaired individuals and career support through District 10 services.
• Florida Department of Education – Division of Vocational RehabilitationcoreStrategic or Co-development PartnerMOU partnership providing vocational rehabilitation services, job training, and employment support for individuals with disabilities.
• Palm Beach County Public Safety DepartmentminorStrategic or Co-development PartnerIFA partnership for workforce services related to public safety sector employment and training programs.
• PBC Community Action AgencyminorStrategic or Co-development PartnerIFA partnership providing community-based workforce services and support for low-income residents of Palm Beach County.
• School Board of Palm Beach CountycoreStrategic or Co-development PartnerComprehensive partnership with multiple amendments supporting career and technical education, student employment services, and workforce pathway programs.
• Gast Construction GroupcoreStrategic or Co-development PartnerConstruction industry leader and Consortium member providing guidance on skilled trades workforce needs and apprenticeship opportunities.
• Hispanic Chamber of Commerce of Palm Beach CountyminorChannel Partner/ Reseller/ DistributorChamber partner supporting Hispanic-owned businesses with workforce services and connecting employers with qualified bilingual talent.
• Palm Beach North Chamber of CommerceminorChannel Partner/ Reseller/ DistributorRegional chamber partner providing employer connections and workforce development support for businesses in northern Palm Beach County.
• Central Palm Beach County Chamber of CommerceminorChannel Partner/ Reseller/ DistributorRegional chamber partner supporting workforce initiatives and connecting central county employers with CareerSource services.
• Veterans FloridacoreStrategic or Co-development PartnerStatewide partnership through which CareerSource helps businesses become approved SkillBridge sponsors for military member transitioning to civilian careers.
• Navy Reserve Center West Palm BeachcoreStrategic or Co-development PartnerPrimary partner for veteran and military spouse services, providing Get There Faster Grant support and Veterans Program access for reserve sailors and their families.
• Forgotten Soldiers OutreachminorStrategic or Co-development PartnerNonprofit partner supporting deployed military personnel with volunteer assistance and care package preparation programs.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Customer concentration

• Xx.com/CareerSourcePBC

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

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M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CareerSource Palm Beach County