City of Redlands

Municipal Government Servicescityofredlands.org

The City of Redlands is a chartered California municipal government, incorporated in 1888, delivering public safety, utilities, library, permitting, parks, and airport services to Redlands residents, businesses, and visitors through digital and in-person channels.

Company typePublic
Founded1888
HeadquartersRedlands, United States
Headcount101–250
GTM typeB2B and B2C
OfferingServices

What City of Redlands does

The City of Redlands is a chartered municipal government incorporated in 1888 under California law, headquartered in Redlands, California at the base of the San Bernardino mountains. It operates a full-service local government delivering essential public services to residents, businesses, visitors, and partner government entities within city limits. Functional coverage spans Police and Fire (public safety), Municipal Utilities (water, wastewater, solid waste and recycling), Development Services (planning, building and safety, economic development, housing, sustainability), the A.K. Smiley Public Library (including the Lincoln Memorial Shrine, archives and museum), Parks and Recreation (parks, trails, recreation division, sports facilities, community gardens, senior services), Transportation, and Animal Services. The City also owns and operates the Redlands Municipal Airport (REI), a general aviation facility featuring a microtower system.

The City's technology stack centers on a unified online services portal (redlands.gov) under which a set of integrated sub-products operate: the GeoHub (an ArcGIS-powered maps and geographic data hub that exposes municipal spatial data), the One Stop Permit Center (digital intake for building permits, business licenses, and planning applications), the Utilities Customer Service portal (account management, billing, payment, and utility-assistance without convenience fees), and the Redlands Community Calendar (a civic event platform operated via partnership with WithApps). Service delivery blends digital self-service with physical channels including City Hall, libraries, fire stations, and parks-and-recreation facilities.

The revenue model is that of a California municipality rather than a commercial enterprise: a combination of tax revenues (sales, property, utility users), fee-based services (building permits, business licenses, facility rentals, utility payments), and intergovernmental funding, all governed through a biennial budget cycle under the oversight of an elected City Council, a City Manager, a City Attorney, a City Clerk, a City Treasurer, and an array of commissions and boards. The proposed operating and capital framework for the upcoming cycle (Biennial Proposed Budget 2027-2028) is published, and the City conducts periodic National Community Surveys (most recently in 2025) to inform service planning. The 2024 State of the City address served as a public articulation of strategic priorities.

City of Redlands firmographics

Firmographics

Name: City of Redlands
Legal name: City of Redlands
Website: https://cityofredlands.org
Company type: Public
Founded year: 1888
Operating status: Operating
Headcount range: 101–250 employees
Short description: The City of Redlands is a chartered California municipal government, incorporated in 1888, delivering public safety, utilities, library, permitting, parks, and airport services to Redlands residents, businesses, and visitors through digital and in-person channels.
Ownership category
akta.pro rank

City of Redlands industry classification

Industry

Product category: Municipal Government Services
NAICS: Administration of Housing Programs, Urban Planning, and Community Development (925), Administration of Housing Programs, Urban Planning, and Community Development (9251), Justice, Public Order, and Safety Activities (922)
SIC: Refuse Systems (4953), Sanitary Services (4950), Services-Amusement & Recreation Services (7900)
akta.pro primary industry: Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF)
akta.pro secondary industries: Parks, Recreation & Cultural Services (BPAIACAI), Solid Waste & Recycling Services Administration (BPAIACAH), Public Works Departments (Streets, Bridges, Stormwater, Fleet, Maintenance) (BPAIALAD), Municipal Tax & Revenue Administration (Local) (BPAIACAD)

Keywords

Municipal government services
Public utilities administration
City permitting services
Public library services
Parks and recreation management

Where City of Redlands is headquartered

Location

Headquarters

HQ city: Redlands
HQ country: United States
HQ region: North America

Offices1 record

Markets served

City of Redlands business model

Business model

GTM type: B2B and B2C
Offering type: Services
Cost components: Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others

Distribution channels5 records

Marketing channels5 records

City of Redlands product offering

Product offering

Core offering

The City of Redlands provides essential municipal government services to residents, businesses, and visitors within its jurisdictional boundaries, including public safety (Police and Fire), municipal utilities (water, wastewater, solid waste and recycling), parks and recreation, the A.K. Smiley Public Library, permits and business licensing, transportation infrastructure, animal services, code enforcement, and community development. Operations are supported by a digital services portal, the GeoHub geographic data platform, the One Stop Permit Center, and Utilities Customer Service portals for online access to payments, records, and applications.

Product overview

The City of Redlands operates a unified municipal services platform comprising an online services portal and multiple integrated sub-products including GeoHub for geographic data, a community calendar for event management, utilities customer service for billing and payments, a permit center for construction and business permits, the A.K. Smiley Public Library, municipal airport services, and parks and recreation facilities. These services function as distinct operational modules under the city's centralized web presence, providing residents access to government services, public safety, utilities, and community resources.

Differentiator

Problem solved

Functional benefit

Brands

Redlands Municipal Airport (REI): City-owned municipal airport serving general aviation needs
A.K. Smiley Public Library
Redlands Hub

Products and services

City Services Portal Municipal government services portal providing residents access to online services including utility payments, permit applications, public records requests, and department information.
GeoHub (Redlands Hub – Maps and Geographic Data) Interactive mapping and geographic data platform for Redlands residents, providing access to spatial data, location services, and city geographic information.
Redlands Community Calendar Community event calendar platform enabling residents to view and submit local events, managed through a partnership with WithApps.
Utilities Customer Service Online portal for managing utility accounts, viewing bills, making payments, and accessing utility assistance programs without convenience fees.
One Stop Permit Center Digital platform for applying for and managing various city permits including building permits, business licenses, and planning applications.
A.K. Smiley Public Library Public library services including digital collections, archives, museum access, and community resources operated by the city.
Redlands Municipal Airport (REI) City-owned municipal airport offering general aviation services, featuring a microtower system for air traffic management.
Parks and Recreation Services City parks, trails, open space, sports facilities, community gardens, and recreational programs including summer camps and facility rentals.

Companies that use City of Redlands

Customer profile

Segments4 records

Ideal customer profiles4 records

City of Redlands technology and API

Technology

Technology focussed No

API detail

Has API: No
API docs
API detail

Core technology

AI maturity

App detail

Feature1 record

City of Redlands partnerships and signals

Strategic signal

Scale indicators1 record

Recent moves6 records

Expansion highlights4 records

City of Redlands competitors and assessment

Company assessment

Direct peers

City of San Bernardino: Neighboring Inland Empire municipal government of comparable scale that provides the same suite of services (public safety, utilities, parks, library, permitting) to its residents and businesses, operating under the same California municipal code.
City of Riverside: Larger Riverside County municipal government delivering the same range of core municipal services—public safety, utilities, parks, recreation, library, and development services—making it a directly comparable peer in scale and function.
City of Ontario: Inland Empire municipal government operating similar departments (Police, Fire, Utilities, Parks & Recreation, Library, Permits) with a comparable fee-and-tax revenue model, serving a similar demographic and business base.
City of Rancho Cucamonga: Adjacent Inland Empire city providing the full slate of municipal services with comparable population scale and operating under the same California state regulatory framework as Redlands.
City of Fontana: San Bernardino County municipal government with similar service portfolio—public safety, utilities, community development, parks, and library—operating at a comparable scale within the same regional market.
City of Loma Linda: Smaller neighboring city directly adjacent to Redlands, providing the same core municipal services including public safety, utilities, community development, and recreation.
City of Highland: Neighboring San Bernardino County municipality offering a comparable slate of municipal services and competing directly with Redlands for residents and businesses in the same geographic corridor.
City of Yucaipa: Adjacent Inland Empire city operating under the same California municipal framework with similar departments (public safety, utilities, community development, parks and recreation) and serving a comparable resident base.
City of Colton: Nearby San Bernardino County municipal government delivering the same core municipal services and competing for the same regional tax base as Redlands.
City of Rialto: Adjacent Inland Empire municipality providing the same municipal service portfolio (police, fire, utilities, development services, parks) within the same California regulatory and economic environment.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

City of Redlands financial estimates

Financial estimate

Revenue estimate

Valuation estimate

City of Redlands leadership team

Management profile

Number of profiles

Profiles3 records

City of Redlands funding detail

Funding detail

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

City of Redlands M&A and investment

M&A and investment

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about City of Redlands

What does City of Redlands do?

Is City of Redlands a public or private company?

City of Redlands is a public company. It is classified as state government owned and is currently operating.

When was City of Redlands founded?

City of Redlands was founded in 1888. It employs 101 to 250 people.

Where is City of Redlands based?

City of Redlands is headquartered in Redlands, United States, in the North America region.

Who are City of Redlands's main competitors?

Direct peers on record are City of San Bernardino, City of Riverside, City of Ontario, City of Rancho Cucamonga, City of Fontana, City of Loma Linda, City of Highland, City of Yucaipa, City of Colton and City of Rialto.

Does City of Redlands have an API?

No public API is recorded for City of Redlands.

What industry is City of Redlands in?

City of Redlands's product category is Municipal Government Services. Its primary akta.pro industry code is BPAIACAF, Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities), with a secondary code of BPAIACAI, Parks, Recreation & Cultural Services. Its NAICS code is 925 and its SIC code is 4953.