Citizen Care
- Company typePrivate
- Founded2020
- HeadquartersToronto, Canada
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
Citizen Care firmographics
Firmographics- Name
- Citizen Care
- Legal name
- Citizen Care Health Solutions
- Website
- https://citizencarehealth.com
- Company type
- Private
- Founded year
- 2020
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Ownership category
- akta.pro rank
Citizen Care industry classification
Industry- Product category
- Healthcare IT Middleware (POCT / Medical Device Integration)
- NAICS
- Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)
- SIC
- Services-Computer Integrated Systems Design (7373), Services-Prepackaged Software (7372)
- akta.pro primary industry
- Medical Device Connectivity & Interoperability Middleware (MDI, EHR/HL7/FHIR Integration) (HLACAPAJ)
- akta.pro secondary industries
- Remote Diagnostics & Point-of-Care (Connected Testing, Home Lab Devices) (HLACAPAK), Medical-Grade Device Connectivity & Device Management (MDM) (HLACAFAG)
Keywords
Where Citizen Care is headquartered
LocationHeadquarters
- HQ city
- Toronto
- HQ country
- Canada
- HQ region
- North America
Markets served
Citizen Care business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Subscription Licensing (Citizen Care Connect): Annual recurring revenue model for middleware platform access. Pricing appears to be per site or per device based on segment. The website references ARR generation through automation and operational efficiency for clinics.
- Professional Services (White Glove Service): Premium end-to-end support including custom deployment strategy, cloud-based installation, and training. Remote or onsite training for teams. Ongoing technical support as a core service.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Per site or device pricing |
Go-to-market motion3 records
Distribution channels2 records
Marketing channels6 records
Citizen Care product offering
Product offeringCore offering
Citizen Care provides an AI-powered POCT (Point of Care Testing) middleware platform that connects point-of-care diagnostic devices to electronic health record (EHR) and laboratory information systems. The Citizen Care Connect platform delivers device-agnostic integration, bi-directional data flow, result management, quality control, operator management, inventory tracking, and dynamic dashboarding for healthcare providers. An enterprise intelligence layer, BOOST AI, is being rolled out via pilot partnerships to add AI-driven insights on top of the core middleware.
Product overview
Citizen Care offers a unified product portfolio centered on Citizen Care Connect, an AI-powered POCT middleware platform that connects point-of-care diagnostic devices to healthcare information systems. The core platform provides device connectivity, result management, quality control, operator management, and dynamic dashboarding. BOOST AI serves as an enterprise intelligence add-on layer that analyzes real-time data across devices, sites, and workflows to deliver predictive insights for operational optimization and risk reduction. Both products share the same architecture and work together as an integrated healthcare intelligence solution.
Differentiator
Problem solved
Functional benefit
Brands
- BOOST AI: An enterprise intelligence layer built on top of connected diagnostic infrastructure that analyzes real-time data across devices, sites, and workflows to transform operational activity into actionable insight.
Products and services
- Citizen Care Connect Citizen Care Connect is an AI-powered POCT middleware platform that connects point-of-care diagnostic devices to electronic health records (EHR) and laboratory information systems. It provides bi-directional HL7/FHIR integration, multi-protocol device connectivity (wired, wireless, Bluetooth), real-time result management, quality control, operator management, inventory tracking, and dynamic dashboarding, and is targeted at hospitals, urgent care centers, clinics, community care providers, and public health agencies.
- BOOST AI BOOST AI is an enterprise intelligence layer that sits on top of the Citizen Care Connect POCT middleware, intended to provide AI-driven insights for healthcare providers operating point-of-care testing programs. It is currently being distributed via limited pilot partnerships and early-access onboarding.
Quantifiable outcome
- 300-1,200 hours saved per clinic, annually
- +6 more outcomes
Companies that use Citizen Care
Customer profileSegments5 records
Ideal customer profiles1 record
Citizen Care technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability4 records
Feature6 records
Citizen Care partnerships and signals
Strategic signalScale indicators2 records
Recent moves6 records
Expansion highlights5 records
Citizen Care competitors and assessment
Company assessmentMarket position
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
Citizen Care social profiles
Digital presenceCitizen Care compliance and trust
Trust signalCompliance5 records
Citizen Care financial estimates
Financial estimateRevenue estimate
Valuation estimate
Citizen Care leadership team
Management profileNumber of profiles
Profiles1 record
Citizen Care funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Citizen Care M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Citizen Care
What does Citizen Care do?
Citizen Care provides an AI-powered POCT (Point of Care Testing) middleware platform that connects point-of-care diagnostic devices to electronic health record (EHR) and laboratory information systems. The Citizen Care Connect platform delivers device-agnostic integration, bi-directional data flow, result management, quality control, operator management, inventory tracking, and dynamic dashboarding for healthcare providers. An enterprise intelligence layer, BOOST AI, is being rolled out via pilot partnerships to add AI-driven insights on top of the core middleware.
Is Citizen Care a public or private company?
Citizen Care is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Citizen Care founded?
Citizen Care was founded in 2020. It employs 11 to 50 people.
Where is Citizen Care based?
Citizen Care is headquartered in Toronto, Canada, in the North America region.
How does Citizen Care make money?
Two revenue lines are on record. Subscription Licensing (Citizen Care Connect) is the primary driver. The others are professional Services (White Glove Service).
Does Citizen Care have an API?
Yes. Secure API framework for custom integrations and system extensions. The API enables bi-directional integration with major EHR and laboratory platforms.
What industry is Citizen Care in?
Citizen Care's product category is Healthcare IT Middleware (POCT / Medical Device Integration). Its primary akta.pro industry code is HLACAPAJ, Medical Device Connectivity & Interoperability Middleware (MDI, EHR/HL7/FHIR Integration), with a secondary code of HLACAPAK, Remote Diagnostics & Point-of-Care (Connected Testing, Home Lab Devices). Its NAICS code is 54151 and its SIC code is 7373.