Reed's Plumbing & Excavating

What Reed's Plumbing & Excavating does

Reed's Plumbing, Excavating, Septic, Heating & Air is a privately held, family-owned home services company founded in 1972 and headquartered at 611 W Commercial St, Springfield, Missouri. The company delivers an integrated portfolio of trade services—plumbing, HVAC, septic systems, drain and sewer, grease trap, and excavation—to residential homeowners and a smaller base of light-commercial customers (notably restaurants requiring grease-trap service) across 18+ communities in the Southwest Missouri / Ozarks region, including Nixa, Ozark, Republic, Branson, Joplin, Lebanon, Marshfield, and Rogersville. Service delivery is field-based: licensed technicians are dispatched to customer properties on demand, with 24/7 emergency plumbing availability.

The revenue model is predominantly transaction-based, with one-time service fees across the six core service lines, supplemented by a recurring-revenue component through the Reed's Protection Club membership program, which offers priority scheduling, automatic maintenance reminders, and member-only discounts. Demand is generated through a localized marketing stack: a Google Business Profile (4.8/5.0 across 862 reviews), 18+ service-area landing pages built for local SEO, an educational blog, and direct phone/online booking. Pricing is quote-based, with promotional specials (e.g., $49 AC tune-up, $79 plumbing inspection, free second opinions) and third-party financing options for larger jobs. The company employs 51-100 people and maintains a single Springfield headquarters as its dispatch and operations center.

The business operates as an independent local enterprise with no disclosed parent company, institutional investors, subsidiaries, M&A activity, patents, certifications, or external partnerships. The technology stack is standard industry equipment—hydrojetting, sewer camera inspection, conventional excavation machinery—rather than proprietary software or AI systems. Strategic momentum in the most recent operating period is concentrated on HVAC service expansion, the Protection Club membership, and broader geographic coverage across the Ozarks.

Name

Reed's Plumbing & Excavating

Legal name

Reed's Plumbing, Excavating, Septic, Heating & Air

Website

https://reedsplumbing.com

Company type

Private

Founded year

1972

Operating status

Operating

Headcount range

51–100 employees

Short description

Reed's Plumbing & Excavating is a family-owned, Springfield, Missouri-based home services contractor founded in 1972, providing plumbing, HVAC, septic, drain/sewer, grease trap, and excavation services to residential and light-commercial customers across 18+ communities in the Ozarks region.

Ownership category

akta.pro rank

Product category

Residential Plumbing and HVAC Services

NAICS

Water and Sewer Line and Related Structures Construction (237110)

SIC

Water, Sewer, Pipeline, Comm & Power Line Construction (1623), Sanitary Services (4950)

akta.pro primary industry

Pipe Installation, Repair & Repiping (HSAOAAAB)

akta.pro secondary industries

Sewer Line Cleaning & Root Removal (HSAOABAC), Drain Cleaning (Residential) (HSAOABAA), Plumbing & Pipefitting Contracting (IMAFALAC)

Keywords

• Plumbing services
• HVAC services
• Septic system services
• Drain and sewer cleaning
• Excavation services

Headquarters

HQ city

Springfield

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Infrastructure

Revenue model

1. Plumbing Services: One-time service transactions for plumbing repairs, installations, and maintenance including water heaters, tankless water heaters, water lines, bathroom plumbing, emergency plumbing, gas lines, sump pumps, and water filtration systems.
2. HVAC Services: One-time service transactions for heating and cooling including AC installation, repair, maintenance, mini-splits, heat pumps, duct cleaning, and heating systems.
3. Septic Services: One-time and recurring services including septic tank installation, repair, maintenance, lateral line work, and tank pumping.
4. Drain and Sewer Services: Services including drain cleaning, hydrojetting, sewer camera inspection, and sewer line repair/replacement.
5. Excavation Services: Excavation work for utilities, drainage, septic systems, and site preparation.
6. Grease Trap Services: Grease trap cleaning and maintenance for commercial kitchens and restaurants.
7. Protection Club Membership: Recurring membership program offering priority service, automatic maintenance reminders, member-only offers, and tankless water heater maintenance discounts.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels5 records

Core offering

Reed's Plumbing & Excavating is a full-service home services company that dispatches licensed technicians to deliver plumbing, drain and sewer, septic system, HVAC, grease trap, and excavation solutions to residential and commercial customers across the Springfield, MO and Ozarks region. Revenue is generated primarily through one-time service transactions for repairs, installations, and maintenance, with a recurring maintenance membership (Reed's Protection Club) and customer financing as supporting offerings.

Product overview

Reed's Plumbing, Excavating, Septic, Heating & Air is a full-service home service company offering an integrated portfolio of plumbing, HVAC, septic, drain/sewer, grease trap, and excavation services. The core service offerings work together to provide comprehensive solutions for residential and commercial properties—from routine maintenance and repairs (supported by the Reed's Protection Club membership program) to complex installations and emergency services. The company also provides financing options and promotional offers to support customer purchases. Founded in 1972, the company serves Springfield, MO and surrounding areas including Nixa, Ozark, Republic, Rogersville, Strafford, Willard, Marshfield, Reeds Spring, Marionville, Pleasant Hope, and other Ozarks communities.

Differentiator

Problem solved

Functional benefit

Products and services

• Plumbing Services
• Drain and Sewer Services
• Septic Systems Services Complete septic system solutions including septic tank installation, septic tank repair, septic system maintenance, lateral line services, and tank pumping for residential and rural properties.
• HVAC Services Heating and cooling services for residential customers including AC installation, AC repair, AC maintenance, mini-splits, heating repair, heating replacement, heating maintenance, heat pumps, and duct cleaning.
• Grease Trap Services
• Excavating Services Excavation services for new construction, utility lines, septic system work, water lines, and sewer lines across the Ozarks service area.
• Reed's Protection Club A maintenance membership program offering routine maintenance, priority scheduling, exclusive member savings, automatic maintenance reminders, and reduced risk of unexpected breakdowns for plumbing, HVAC, and septic systems.
• Financing Options Flexible financing options and payment plans designed to help customers afford essential home repairs and system upgrades without upfront stress.

Named customers3 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators4 records

Recent moves5 records

Expansion highlights4 records

Market position

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/ReedsPlumbingMO

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Reed's Plumbing & Excavating