What Ekskomisarų biuras does

Ekskomisarų biuras UAB is a privately held, Vilnius-headquartered licensed private security services provider founded in 1994, self-described as the first and largest of its kind in Lithuania. The company operates an integrated security platform built around a 24/7 AI-powered Monitoring and Control Centre (Stebėjimo ir valdymo centras) that ingests signals from alarm systems, video cameras, mobile security units, and autonomous drones, and dispatches armed rapid response crews nationwide. Service lines span electronic security (AJAX wireless packages, video surveillance, mobile battery-powered solutions, drone patrols), physical security (object guarding, event security with capacity for up to 600 guards, personal protection, cargo escort, periodic patrols), security system installation and maintenance, police-licensed guard and firearms training, and a commercial shooting range in Vilnius.

The business model is predominantly subscription- and contract-based: residential AJAX packages run on 36-month contracts at €13-€39/month, complemented by hardware sales, installation fees, and monitoring/response fees for commercial contracts. Distribution is hybrid — direct sales through 10 regional offices, a B2C self-service web and mobile channel (the Būk ramus app and Savitarna portal), inside-sales phone hotline (1646), and channel partnerships including Ignitis for bundled home security. The company reports 1,700+ employees, 25,000+ protected objects, and over 85,200 alarm responses Jan-Oct 2025, with named customers spanning shopping centres, residential customers, construction sites, event organizers (including Vilnius Žalgiris football club), and personal protection clients. In 2026 the company filed for Competition Council approval to acquire 100% of Apsaugos komanda to broaden nationwide coverage.

Name

Ekskomisarų biuras

Legal name

UAB Ekskomisarų biuras

Website

https://ekskomisaru-biuras.lt

Company type

Private

Founded year

1994

Operating status

Operating

Headcount range

101–250 employees

Short description

Ekskomisarų biuras, founded in 1994 and headquartered in Vilnius, is Lithuania's largest licensed private security services provider, offering 24/7 monitored electronic security, manned guarding, drone patrols, AJAX wireless systems, and police-licensed training to residential, commercial, and event customers nationwide.

Ownership category

akta.pro rank

Product category

Private Security Services

NAICS

Security Guards and Patrol Services (561612), Security Systems Services (56162), Security Systems Services (except Locksmiths) (561621)

SIC

Services-Detective, Guard & Armored Car Services (7381)

akta.pro primary industry

Professional Monitoring (Burglar/Intrusion) (HSAHAAAA)

akta.pro secondary industries

Video Surveillance (CCTV) Monitoring Services (HSAHAAAE), Gated Community & HOA Security Services (HSAHAKAD), Residential CCTV & Door/Perimeter Surveillance Packages (HSAHACAH), Residential & Community Guarding (HOAs, Gated Communities) (BPAKAAAE), Access Control Staffing & Visitor Management (HSAHAKAG)

Keywords

• Private security services
• Electronic security systems
• Video surveillance monitoring
• Physical security guarding
• Alarm response services

Headquarters

HQ city

Vilnius

HQ country

Lithuania

HQ region

Europe

Offices10 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales, Supply Chain

Revenue model

1. Electronic Security Monitoring and Response Services: Recurring monthly fees for 24/7 monitoring and armed rapid response to alarm activations. Services include connection to the Monitoring and Control Centre, real-time alarm response, and dispatch of armed rapid response teams. Contract terms of 12, 24, or 36 months.
2. Wireless Security System (AJAX) — Hardware + Monitoring: Monthly subscription packages (Be calm / Būk ramus line) that bundle AJAX hardware, installation, maintenance, and monitoring/response services. Customers can also self-configure Expert packages.
3. Security System Installation and Equipment Sales: One-time revenue from installation of alarm systems (wired and wireless), video surveillance (CCTV), fire alarm systems, and entrance control systems. Equipment sales including AJAX components, sensors, cameras, sirens.
4. Physical Security Services: Charged for on-site security guards at protected facilities, event security (up to 600 guards), personal protection, periodic patrol inspections, and cargo escort services.
5. Video Surveillance Services: Remote video monitoring services including Video Alarm (perimeter + camera), Video Patrol (virtual patrolling), Video Smart (AI analytics), and Observe Yourself (customer self-monitoring). Bundled with installation or standalone.
6. Training and Certification Services: Police-licensed training courses for security guards (68 academic hours, €100) and firearms possession for self-defence (30 hours, €139). Refresher courses and specialized seminars.
7. Shooting Range Services: Shooting range rental and services in Vilnius. Open to all, with over 40 different combat weapons available. Children permitted when accompanied by parent.

Pricing tiers

Go-to-market motion4 records

Distribution channels5 records

Marketing channels6 records

Core offering

Ekskomisarų biuras provides 24/7 monitored security services for residential and commercial customers across Lithuania through a centralized AI-powered Monitoring and Control Centre. Its portfolio combines electronic security (alarm response, AJAX wireless alarm systems, AI-enabled video surveillance, mobile security units, autonomous drones), physical security (object guarding, event security up to 600 guards, personal protection, cargo escort, periodic patrols), installation and maintenance of alarm/CCTV/fire/access systems, the Būk ramus consumer mobile app and Savitarna self-service portal, police-licensed security guard and firearms training, and a public shooting range in Vilnius.

Product overview

Ekskomisarų biuras is Lithuania's largest security service provider offering a comprehensive portfolio of integrated security solutions. The core offering centers on a 24/7 Monitoring and Control Centre (MCC) that connects multiple product lines: Electronic Security (alarm response, AJAX wireless security systems, video surveillance with AI analytics, mobile security solutions, and drone security), Physical Security (object protection, event security, personal protection, cargo escort, periodic patrolling), and Security System Installation with maintenance services. Supporting platforms include the 'Būk ramus' mobile app for remote security management and self-service portal (Savitarna). Additional services encompass training programs and shooting range facilities. The company leverages AI across operations for automated crew dispatching, video analytics, and anomaly detection.

Differentiator

Problem solved

Functional benefit

Brands

• Būk ramus: Mobile app and self-service platform for remote security system management
• AJAX Be Calm

Products and services

• Monitoring and Control Centre (24/7 Alarm Response) Central 24/7 monitoring station that processes signals from connected alarm systems, video cameras, mobile solutions and drones, performs AI-powered automated signal analysis, optimises crew dispatch, and dispatches armed rapid response teams across Lithuania.
• AJAX Wireless Security System (Būk ramus) Professional AJAX wireless security system with HUB 2 4G, sensors, detectors and GPRS/SIM transmission. Available in Be Calm 1 (€33/month), Be Calm 2 (€36/month), Be Calm 3 (€38.99/month) and configurable Be Calm Expert packages, with installation, maintenance, 24/7 monitoring and armed rapid response on 36-month contracts.
• Video Surveillance with AI Analytics Remote video surveillance offering Observe Yourself (camera installation), Video Alarm (perimeter security), Video Patrol (virtual patrolling) and Video Smart (AI analytics) options, with object identification, facial recognition, people counting, intrusion detection and virtual line crossing capabilities.
• Autonomous Drone Security Autonomous drone security system with AI-integrated software, thermal imaging cameras, autonomous take-off, precision landing, automatic battery replacement for 24/7 availability, and manual override control for protection of construction sites, solar parks, livestock complexes and other large outdoor areas.
• Mobile Security Solutions Mobile wireless video security system for temporary, migrating, remote and non-electrified facilities. Operates without electricity using battery power, deployable within 2–3 hours, and uses motion detectors with photo cameras transmitting to the cloud where AI identifies foreign objects and assesses risk level.
• Object Protection (Physical Guarding) Physical protection services where trained security guards are on duty at protected facilities performing client-agreed functions, supported by technical security devices such as video surveillance, alarms and access control.
• Event Protection Security guard services for events ensuring public order, visitor flow management, emergency response and full event security planning, with capacity to deploy up to 600 guards for major events including UEFA tournament matches.
• Personal Protection Armed physical protection of persons by specially trained personnel meeting high material, combat and special training requirements, including special vehicles (limousines, escort cars) for VIP and celebrity protection.
• Cargo Escort and Protection Cargo escort services by professionally trained, armed security guards using specially adapted vehicles with GPS tracking and real-time video monitoring.
• Periodic Patrol and Inspection of Premises Patrolling services where Rapid Response Crews perform regular facility inspections according to client-specified schedules, supported by Smart security software with task scheduling, real-time notifications, SOS functionality and key/entry logging.
• Security System Installation Professional installation of alarm systems (wired and wireless), video camera systems (CCTV), fire alarm systems and entrance control systems by experienced security specialists.
• Equipment Technical Maintenance Periodic technical inspections of security, fire, video and other systems, including condition assessment, deficiency identification, estimate preparation and planned maintenance work.
• Būk ramus Mobile App Smart mobile application for remote security system management, available on Android and iOS, providing real-time notifications, security system control, SOS emergency calls, technician scheduling and bill payment.
• Savitarna Self-Service Portal Online self-service website for managing protected objects, viewing real-time security notifications, editing object information, paying bills and ordering new services.
• Security Guard and Firearms Training Services Police Department licensed training for security guards (68 academic hours, €100) and firearms acquisition for self-defence (30 hours, €139), plus refresher courses, emergency management and specialised seminars, delivered in Vilnius, Kaunas, Klaipėda and Mažeikiai.
• Shooting Range (Vilnius) Shooting range services in Vilnius open to beginners and professionals, with over 40 different combat weapons available for rental, experienced instructors, and admission for children when accompanied by a parent.
• Danger Push Button Service Fixed or portable emergency button service connected to the 24/7 Monitoring and Control Centre for immediate armed rapid response to threats against property, health or life at homes, apartments, townhouses, educational institutions and commercial premises.
• SOS Call Service Mobile phone-based emergency service allowing users to call the 24/7 Monitoring and Control Centre for immediate armed response to a registered address without requiring a security system installation.

Quantifiable outcome

• Protected objects: 25,000+
• +7 more outcomes

Named customers5 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

AI capability9 records

Feature7 records

Partnerships

Three partnerships are on record, tiered core, moderate and minor.

• Apsaugos komandacoreStrategic or Co-development Partner · 27 May 2026Ekskomisarų biuras filed for Competition Council approval to acquire 100% of Apsaugos komanda's shares. The acquisition aims to strengthen coverage of security services across all of Lithuania, expand response capabilities, and optimize operations. Post-acquisition, Apsaugos komanda will continue as a separate legal entity with its own brand, team, and client services. Deal value not disclosed.
• Vilnius Žalgiris Football ClubmoderateGTM or Marketing Partner · 5 March 2026Ekskomisarų biuras became an official partner of Vilnius Žalgiris football club, providing security services for all matches including Lithuanian championship, LFF Cup, and UEFA tournament qualifiers. The partnership helps ensure the highest event organization standards and provides brand visibility to the club's large community. Ekskomisarų biuras' CEO Vytautas Labeckas stated the partnership reflects the company's commitment to professional event security.
• IgnitisminorGTM or Marketing PartnerExclusive partnership offering Ekskomisarų biuras home security services to Ignitis independent electricity supply customers. Ignitis customers receive 6 months of free home security with a 24-month contract. Ekskomisarų biuras gains access to Ignitis' customer base for lead generation.

Scale indicators9 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Securitas AB: Sweden-based global security services leader operating electronic monitoring, manned guarding, and risk management across 40+ countries. Comparable to Ekskomisarų biuras for its integrated monitoring-plus-guarding model, though at vastly greater international scale.
• ISS A/S: Denmark-based global facility services provider with significant security services operations across Europe. Comparable as a facility services provider that bundles security with related offerings; broader portfolio but overlapping security monitoring and guarding capabilities.
• Brink's Incorporated: Global secure logistics, cash management, and security services provider. Comparable business model overlap with Ekskomisarų biuras' cargo escort and physical security offerings, though at vastly larger international scale.
• Allied Universal (G4S combined): North America-headquartered global security services provider combining manned guarding, electronic security systems, and monitoring at massive scale post-G4S merger. Comparable as a full-stack security services operator, though operating at significantly larger scale and broader geography.
• Loomis AB: Sweden-based global cash handling, secure transport, and security services provider. Comparable for combining physical security operations with technology-enabled monitoring, though more concentrated in cash-in-transit.
• Prosegur: Spanish multinational providing manned security, electronic security systems, and cash-in-transit services across Europe and Latin America. Comparable for its portfolio of physical guarding, alarm monitoring, and value-added security services model.

Direct peers

• Apsaugos komanda: Direct Lithuanian competitor providing manned guarding, electronic security, and alarm response services nationwide. Currently being acquired by Ekskomisarų biuras (subject to Competition Council approval). Same customer base (shopping centres, businesses, residential), same regulatory environment, and overlapping service portfolio.

Regional players

• Falck A/S: Denmark-headquartered international provider of ambulance, fire services, and security guarding across Europe and the Americas. Comparable for its Nordic-region security services operations and bundled safety/security portfolio, though primarily serving Denmark and Western Europe rather than the Baltics.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xfacebook.com/ekskomisarubiuras
• YouTubeyoutube.com/channel/UCavxSIx66AwRkI2oZipwIKw
• Facebookfacebook.com/ekskomisarubiuras
• LinkedInlinkedin.com/company/uab-ekskomisar-biuras-
• Instagraminstagram.com/ekskomisaru_biuras

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Ekskomisarų biuras